Recent Jobs and Reviews in Loganville, GA
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Job Locations and Reviews
Review
Very professional and James and Zack did a Great Job. I would highly recommend them and the company to anyone that needs this service.
James N.
Replaced 50 gal gas located in attic access
Loganville, GA 30052
James N.
The Jividen’s are experiencing leaks in their garage originating from bathrooms above. Explored the bathrooms with Mr. Jividen and gave him options to solve his issues. Mr. Jividen stated that he was not ready to start project today, that he is waiting until after holidays to have it remedied. (see estimates)
Loganville, GA 30052
Review
Excellent service
Jered B.
Install new customer supplied faucet in kitchen. We will also have to install new 2 emergency stops underneath the sink to accommodate new faucet. Comes with 1 year warranty.
Loganville, GA 30052
Review
12-6-24 I had a small problem with my heating after Johnathan had serviced it. However, I called back to Keep Smiling and they initially gave me an appointment for the following week. They called me back and pushed my appointment date to the next day. Unfortunately, I didn't receive the message. Helen called me back this morning and worked me into their schedule. Johnathan came back out, found and fixed the problem, and all is well! I am still "SMILING". Thanks, Keep Smiling and also to Johnathan for your prompt attention and service! Zee
Johnathan C.
On arrival found 5-pin connector loose at control board. Once it was locked into place relays engaged and system began to heat properly with both heat strips and heat pump. We’re sorry for any inconvenience. Thank you for choosing Keep Smiling. Have a blessed day.
Loganville, GA 30052
Victor M.
Upon arrival, I was greeted by Mr. and Mrs. Copeland. They escorted me to their living room to show and describe their issue. What’s happening is their 20 year old fireplace unit is not activating. After some discussion we determined that they need to get a fireplace company out to diagnose the fireplace unit. I provided a recommendation on who to call. The company is JR Bolton (not affiliated with KSPEHC). I informed them that we work on gas piping, but not the fireplace units. I did attempt to relight the pilot, but with no success. I explained that I can inspect any of the visible gas pipe to make sure that there were no leaks. Mr. and Mrs. Copeland declined an inspection of the gas pipes in the attic and are going to call my recommendation for their unit. I offered a complimentary whole home inspection of the plumbing system. Mr. and Mrs. Copeland agreed to have me perform an inspection. I did not notice any obvious defects or malfunctions in the home. We spoke with them about the
Loganville, GA 30052
Garion P.
Water heater is located in the attic with the flute that goes directly up through the roof within a few feet. Explained to the homeowner that there is a lot of draft that can go into the flute with wind and with the heater being out in the open. Recommended trying to box the water heater in tune extent to prevent draft from getting to the heater. Gas control valve was on when arriving and heater was on. Homeowner will have handyman come back after holidays to box in heater
Loganville, GA 30052
Brandon G.
Tech arrived and found front hose bib Closest to driveway has failed and needed to be rebuilt, technician was successful and rebuilding the front hose bib, technician will leave an estimate to come back and replace both gate style hose bibs on front of home with quarter turn hose bibs No warranty on rebuilds
Loganville, GA 30052
Jered B.
Install new toilet in master bathroom. Dispose of old toilet. Comes with 1 year warranty.
Loganville, GA 30052
Fernando D.
Upon arrival, customer stated she still had the same humming noise coming from her upstairs bathtub and shower. At further inspection, cause of the humming noise due to a faulty pressure regulator valve. Customer did not approve estimate to replace pressure regulator valve customer just wanted me to shut the water off and drain the entire system and turn the water back on. There is possibility of the humming noise to return.
Loganville, GA 30052
Nick G.
Cut and rerun 2 inch drain 90 Cut waterlines down and rebuild once cabinet is in place 3 new pex valves New 8 ft dishwasher line Allconnections have been made and water has been restored to the house. No leaks are present.
Loganville, GA 30052
Isaac D.
I arrived to the customers home and she had a water heater that was 10 years old and unmaintained. The pressure on the home was at 120 psi and the water heater was missing a thermal expansion tank. I gave the customer a discounted price to do it today while I was here and gave an estimate with a prv. I left the customer with estimates that will be good for 30 days.
Loganville, GA 30052
Isaac D.
I arrived to the property in the customer had a shark bite that blew out underground. I made a spot repair in the customers yard, adding two couplings and some pex to repair the waterline. I pressurize the home and insured there was no more running water at the water meter. There is a one year parts and labor warranty on the section of blue pex. The pressure on the customers home is at 63 PSI.
Loganville, GA 30052
Robert M.
Estimate to run a circuit from the main panel with a spa disconnect 50 ft (50amp).
Loganville, GA 30052
Nick G.
Going to cut and replace the 2 inch 90 coming out of the wall Cut down the water lunch and build them back up after the cabinet has been set. Adding three new valves for the dishwasher and sink hot and cold. Bringing in additional 8 foot hose connection for the dishwasher
Loganville, GA 30052
Marvin P.
On arrival, customer claim that his toilet was making a weird noise every time he flushed and the basket strainer on his kitchen sink was leaking. After inspecting both issues, only solution was to replace the valve on the toilet and the basket strainer on the sink. I gave him price for he instantly agreed on the price and work was done today. Told him that I was going to at the end of my work to see if it was a safe PSI. After installing both things I flushed the toilet around five times, all were perfect flushes. I’ve been ran water for about 15 minutes on the sink to check for any leaks. No leaks were seen on the basket strainer. The fill valve will come with no warranty because the PSI to the home is at 85psi. But the basket trader will come with a one year parts and labor warranty. I told the customer I will be sending him an estimate to replace the PRV because it is going high and PSI. Thank you for choosing keep smiling plumbing !!!!!!
Loganville, GA 30052
Jered B.
We will run a jetter down the main line to cut out roots and make line clear again. This is only a temporary fix due to roots that have already made a hole in 4 inch pvc pipe. This fix could last 6 months to a couple years. Tree needs to be removed to stop this from happening in the future.
Loganville, GA 30052
Review
Isaac is the best. Ultra professional
Isaac D.
Gave estimates
Loganville, GA 30052
Nick G.
Pressure test added to the system. Returning in the morning to ensure that the test held. I have fitting that was an eighth of a turn off from full tight. This issue has been corrected in the system has been re-pressurize.
Loganville, GA 30052
Isaac D.
I replaced the customers, master bathroom, shower cartridge due to a constantly running. I pressurize the home and there was no dripping. There is a one-year part of labor warranty
Loganville, GA 30052
Review
After what I’m sure was a long day, Brandon was willing to come to my home at 8pm to check on my issue. I appreciate dedication like that.
Review
Great job
Brandon G.
Replace flush valve ( gerber ) upstairs Jack and Jill Replace master flapper Replace flapper in main floor master bath Replace fill valve and flapper in main floor half bath Completed and tested all toilets Technicians found that two of the supply lines on two of the toilet was bad replaced at no additional charge as a courtesy
Loganville, GA 30052
Nick G.
Reseal the tub drain. The leak only was present after a shower was taken. I resealed the tub and let water stand for 15 minutes with no leak. I then ran the shower and repeated the process with no leak
Loganville, GA 30052
Review
Marvin Padilla did a great job.
Peter H.
Left options and recommendations
Loganville, GA 30052
Marvin P.
Upon arrival customer claimed that his submersible pump has stopped working completely. After he took to me to inspect his pump, the pump itself was humming and the basin where the pump was on was very hot. I told him that there was no way in trying to repair it because once the pump hums the motor is over working itself and will eventually burn out. I recommended to replace it and after talking about pricing he agreed on book price and work was done today. I put in the same pump (liberty 404) replaced the check valve and the p trap from the sink connected to the pump. After testing everything was working properly. I bumped up the warranty to a year and a half. Thank you for choosing keep smiling plumbing !!!!
Loganville, GA 30052
Robert M.
Came out to discuss why her lights (can light )in the kitchen are flickering occasionally upon looking at them and consulting with Mrs.White I’m confident that the type of bulbs she is putting in is the issue.Also gave a estimate to run a new switch leg and switch for a light that wants added on her back porch.If Mrs.white approves the estimate for the light by the end of the week the dispatch fee will go toward the work.
Loganville, GA 30052
Jered B.
Fill valve in master bathroom toilet is leaking and needs to be replaced. We will install new fill valve and test for leaks. Comes with 1 year warranty. Also down stairs toilet is clogged. We will run a toilet auger to try to clear stoppage. No warranty on stoppage.
Loganville, GA 30052
Review
Did well as very informative!
Review
Very pleasant Provided a lot of information and explained everything Robert Mullin humble and very knowledgeable Thank you again
Review
Grant answered my questions, and was very knowledgeable. He arrived on time and resolved the issue.
Review
Very respectful and quick repair.
Review
Great Service
Review
The tech was professional, however, the cost to do the job was way too much!!! The only job needed was to reinstall a garbage disposal and faucet; with a discount the cost wad $1K, without a discount $1,300!!! I was only charged $60 to remove both (of course it wasn’t a professional plumber). Shame I couldn’t get the same guy back out to reinstall…out of town for the holidays 😥.
Review
Works clean, awesome personality.. wast no time!
Review
Excellent Sery
Review
Issac arrived within the scheduled window; he listened to my concerns, looked at pictures, and went right to work to diagnose and fix the problem. While repairing the leak under the sink, he explained and showed me what he was doing and why. After checking and resealing all the connections to the basket strainer he determined it was a washer that needed to be replaced. He was able to perform the repair and test it all within an hour. Issac gave excellent customer service and reassured me that the job was completed correctly. We love this company!
Review
Brandon was knowledgeable, professional and courteous. He walked me through the root cause of my plumbing problem and even performed a moisture test to ensure that the damage hadn’t spread.
Review
John was on time and very professional
Review
Excellent service
Review
Professionalism and product knowledge was excellent. We look forward to installing recommended unit.
Review
Kitchen faucet install
Review
Highly recommend
Review
Great job
Review
Perfect customer service!
Review
Great service
Jered was extremely professional. He was easy to talk to and I didnt feel as though I was being pressured into service. Im glad my search led me to this company. Response time is top tier!!!!!!!
Response from Keep Smiling Plumbing Electric Heating and Cooling:
Hello Olivia, Thank you so much for leaving us such a glowing review! We are thrilled that Jered was able to provide you with top-notch, professional service and that you felt comfortable throughout the process. It means a lot to us that your search led you to our company, and we are grateful for your support. We strive to have excellent response times for all our customers, and it's always rewarding to know that our efforts are appreciated. Thank you again for choosing Keep Smiling and for taking the time to share your positive experience. Have a great day! Sincerely, Hailey M with Keep Smiling
