Recent Jobs and Reviews in Loganville, GA
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Job Locations and Reviews
Melvin M.
Upon arrival, customer showed me the dug a hole in the front yard of his home where it appeared. The leak was coming from upon further inspection. It was made aware that the waterline from the meter box is ran up under the driveway under the garage and through the wall where the water heater sits in the hallway next to the front door pressure on the home was high and water heater is leaking. Customer was left with two estimates one to fix the leak in the yard by running a new waterline on the left side of the house into the garage and one to fix the water line and install a new hot water heater
Loganville, GA 30052
Brandon G.
Install 2 basket strainers Re assembled p trap Tested drainage system During testing of the drains tech found cartridge was leaking on faucet Tech assisted home owner in ordering a replacement and will return when the part comes in to swap at no charge
Loganville, GA 30052
Isaac D.
I arrived to the property and the customer had a backed up kitchen sink. They were on septic and have not had it pumped for over 4.5 years. I removed the Studer vent and attempted to cable through it. I ran the cable all the way to the tank and it was unable to be clogged. I recommended to have their septic tank pumped. I told the customer if that does not solve his problem I will come back and sneak out the kitchen drain for $222.
Loganville, GA 30052
Brandon G.
Back ordered parts have been installed Check valve Recirculating pump And flow sensor Tech also completed the descaling flush on the unit as well When the unit was re pressurized it was found that the more leaks have accrued Recommend replacing the unit Tech is waiting on additional parts lead time is 5 days
Loganville, GA 30052
Review
Very profession
John H.
Cut wall and repair hole in 3” drain line from where towel rack was installed.
Loganville, GA 30052
Review
james provided very good service, he was very polite and very knowledgeable. also stuck with the quote he gave me. .will use the company again
Melvin M.
Client has an older unit low on R-22 with a bad contactor
Loganville, GA 30052
Melvin M.
Quote
Loganville, GA 30052
Jered B.
After arrived toilet is not clogged. Everything is house is less than 4 years old. No problems
Loganville, GA 30052
Christian W.
Arrived at homeowners home. Homeowner had the T&P on a 50 gallon gas water heater that was constantly running. After talking to the homeowner found that he had just replaced his AC and that’s how he noticed the puddle around where the T&P exits the home. And after inspecting heater, I found that it was manufactured in 1996 and installed in 1999. I check the pressure at the back hose bib and pressure was 100 psi. I explained to the homeowner that it was the pressure and age that has made the T&P fail. I gave homeowner multiple estimates to get the work done. One estimate was to just replace the T&P with no warranty, the second one was to replace the PRV with a one-year warranty, and the T&P with no warranty. And the last estimate was to replace the water heater with a new Bradford, white 10 year warranty heater and new PRV. Homeowner declined our services today. Homeowner said he will call back in a couple months when he has the money to do the heater. Thank you for choosing keep smilin
Loganville, GA 30052
Melvin M.
Customer called wanting a estimate for cracked shower unit in master bathroom customer was left with a quote for a new 4 piece shower unit installation
Loganville, GA 30052
Thomas P.
KSPEHC was called out for descaling cast iron pipes. While on site tech was told about an issue where upstairs shower comes out of lavatory drain connection but not toilet flange. This bathroom is 100% gutted with no fixtures floors or walls. The lavatory drain inlet pours out water when upstairs drains are used. Homeowner knows there this an issue with the rust inside the cast iron and it is causing issues with blockages. Tech provided estimate for descaling the rust from the cast iron piping. Tech also explained that this is different than just a sewer machine designed to free a blockage this machine is designed to smooth out rough cast iron piping to reduce the frequency of blockages in the drain system. Because this is a specialty procedure it does cost more than just a standard sewer machine procedure. Homeowners would like to be put on the schedule for Tuesday morning first call
Loganville, GA 30052
Johnathan C.
On arrival inspected upstairs system for not cooling properly in front bedroom. Inspected all ductwork and took temperature readings along duct run and found a 19° split all the way to the bedroom register with only a .4° variation. Recommended closing blinds in heat of the day while sun was shining through. The rest of home is okay. Also inspected a 2006 model Carrier r22 system and 80% gas furnace. Found furnace has a lot of rust on interior of heat exchanger. Recommended full replacement and went over options and quoted homeowner for Bryant 2.5 ton ac with 80% gas furnace. Thank you for choosing Keep Smiling. Have a great day.
Loganville, GA 30052
Christian W.
Arrived at homeowners home. Homeowner had kitchen faucet that had a constant drip and was also starting to drip from the handle. After talking with the homeowner, I found that they moved in two years ago and that’s the original faucet that they know of. After inspecting work, I found that it was a price Pfister faucet. I asked homeowner if there was anything else she wanted me to look at while I was here and she had me look at an upstairs toilet in her daughters bathroom that was constantly running due to the water level being too high. I adjusted the water level in it and the toilet quit running. I gave homeowner two estimates one to supply and install a new kitchen faucet with a one-year warranty through keep smiling Plumbing and another to install a customer supplied faucet with a one-year warranty on the installation. Homeowner did not want to go with the work today and said she will call us back when she wants to move forward with the work. Thank you for choosing keep smiling Plum
Loganville, GA 30052
Connor B.
Opening the GFCI in the Laundry to confirm what needs to be done to fix it. Will cover minor repairs. After doing a diagnostic on the GFCI located in the Laundry room I found that the Device was not working properly. It had proper power and was installed correctly, but wouldn’t trip the way it’s supposed to. After bringing this to our client attention we moved forward with the replacement.
Loganville, GA 30052
James N.
General plumbing repairs
Loganville, GA 30052
Johnathan C.
On arrival inspected system for no cooling. Found a 1998 model r22 system low on refrigerant and contactor has failed. Schedule install of new ac only for tomorrow 10-4-24. Also homeowner has a plumbing issue with water and scheduled a visit for tomorrow also. Homeowner would like between 12-2 or after 3pm as he has a meeting at 2:00. Thank you for choosing Keep Smiling. Have a great day.
Loganville, GA 30052
James N.
Mr. Mohammed’s 8 year old water heater will not light. Gave him options for repair or replacement. He has only owned home for 1 month and wants to speak with previous owner before making decisions. I will follow up tomorrow
Loganville, GA 30052
Review
Very conscientious of the customers needs, very reliable and great at communicating! Highly recommend
Robert M.
Estimate to install high bay lights (28) with led and to lower them with chains.5 year manufacturer warranty.
Loganville, GA 30052
Garion P.
Customer called us out to assess her plumbing due to a high water bill. Stated her water bill is normally around $70-$80 a month and she just received a bill for $730. She said the city of loganville told her there was something wrong with her water meter and that they would adjust the bill. After several days, the bill was never adjusted and she says now they said the meter is working fine and the bill is accurate. Assessed the entire homes plumbing system. Customer does NOT have a leak. House is holding pressure, meter is not spinning/running, all fixtures are updated and have been replaced, no drips anywhere, and her irrigation system is shut off. Water pressure is adequate, 65 PSI. Turned irrigation on to ensure there were no leaks present and there were none. Advised homeowner to contact a manager with the city of loganville to reassess the water meter.
Loganville, GA 30052
John H.
Customer was having high water bill,checked meter and was moving,turned main off inside and stopped ,leak inside,checked all toilets and found basement toilet running,replaced fill valve and supply line.
Loganville, GA 30052
Grant M.
At today’s visit, the tenant explained they have been having issues with their ware house lighting for three weeks. He lights ceased working all at the same time. He also explained that before they stopped working, you would have to play with the switches to get them to come on. They also showed us the front office space where the lights will also come on if the switches are played with. An estimate was built to have one three way switch replaced in the front office area to get the lights in a functional working manner as well as a diagnostic performed on the back lights to determine to source of power loss. Mrs. Cindy was unable to be reached while I was on site and therefore the estimates have been emailed.
Loganville, GA 30052
Brandon G.
Remove existing stems and seats and install new stems and seats Test faucet to insure there is no more leaks
Loganville, GA 30052
Review
Fast and Professional! Thank you
Thomas P.
KSPEHC was called out for a toilet continuously filling. Once on site tech was shown to the bathroom in the back of the building. The toilet was constantly filling the tank with water and not stopping. The emergency shut off valve was also not stopping the water either. Both of these issues need to be resolved in order to fix the issue all together. Tech was given approval to replace emergency shut off valve as well as tank fill valve for toilet in back of building. Once repairs were made tech pressurized the home once again and inspected all work for leaks. No issues at this time.
Loganville, GA 30052
Fernando D.
Upon arrival costumer stated she had a high water bill. She thought the leak was coming from outside on her main water line. After further inspection I noticed the leak was not coming from main water line. The leak was coming from her upstairs toilet in the master bathroom. It was coming from a faulty fill valve. I tested her pressure and it was at 100psi. Costumer approved estimate to replace the fill valve and to replace her pressure regulator valve. I also installed a new quarter turn ball valve for her new home water shut off. The new PRV was installed in her garage where water line came into the home. After both repairs were made, I turned the water back on to the home to make sure both repairs were free of leaks. Parts a
Loganville, GA 30052
Review
Great Job! Thank you!
Brandon G.
Abandon the existing water line and install a new one Install a new one water service from the meter to house Install a new pressure reducing valve to insure the home is kept at a safe pressure (THE HOME IS CURRENTLY PLUMBED WITH A PVC WATER SERVICE, THAT TRANSITIONS TO GREY BUTYLENE, CPVC, AND PEX, THE HOME ALSO HAS A PVC SHUTOFF UNDER HOME) the tech explained to the home owner the potential hazards with CPVC and grey butylene, as well as the down sides to CPVC and pvc Waterline has a five year warranty, PRV, and shut off’s have a one year warranty inbox in The AT&T fiber, optic line in yard was cut by trencher. However, 811 was called locates were incomplete, and service line was not marked. Atlanta trenching service called in a damaged utility to 811
Loganville, GA 30052
Review
Excellent work
Review
The gentleman that came out were very nice and helpful. They walked with us assessing the damages leaving us feeling confident that we were in great hands. The company and owner are very personable.
Review
Great! Promptly responded. Explained everything so I understood. Courteous and efficient
Review
Chris is an excellent communicator. Kept us informed as to probable problem and possible next steps to correct the issue.
Review
Great service
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Excellent Service
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Excellent Service
Review
Service and convenience was excellent, however I think the price I paid was outrageous. I had an emergency and I feel Keep Smiling took full advantage of my situation based on the price I paid. In the future I will definitely get another quote before using this company. John the technician that did my work was excellent and very knowledgeable.
Review
Prompt - reviewed my options - pleasant
Review
Excellent service
Review
David was very professional and did a great job
Review
Jared and the team did a great job. They communicated with me throughout. You all have a new customer. Thank you!
Review
Very nice young man.
Review
If they come any better than him that must be robots
Review
Brandon is a true professional. He led a fantastic, talented, hardworking team. They accomplished a huge job in good time and deserve a few days off to rest and recover!
Review
Very knowledgeable, explained everything.
Review
it was great service from the start we called and we received help the same day. the technician walked us through every step and gave us options. We would definitely use the service again.
Review
Very helpful and thoughtful with putting on his show booties each time.
Review
My only concern was I wasn’t informed of the diagnostic fee until Connor and Steve arrived. However they were on time, friendly with excellent service and even clean my ceiling fan!
Response from Keep Smiling Plumbing Electric Heating and Cooling:
We really appreciate you taking the time to share your feedback with us and the community.
Review
We are extremely pleased by the prompt, efficient service done by Nick Gordon. He assessed the problem and he fixed it perfectly. Not only is he knowledgeable, but he has a great personality as well! Friendly and efficient!
Jered was extremely professional. He was easy to talk to and I didnt feel as though I was being pressured into service. Im glad my search led me to this company. Response time is top tier!!!!!!!
Response from Keep Smiling Plumbing Electric Heating and Cooling:
Hello Olivia, Thank you so much for leaving us such a glowing review! We are thrilled that Jered was able to provide you with top-notch, professional service and that you felt comfortable throughout the process. It means a lot to us that your search led you to our company, and we are grateful for your support. We strive to have excellent response times for all our customers, and it's always rewarding to know that our efforts are appreciated. Thank you again for choosing Keep Smiling and for taking the time to share your positive experience. Have a great day! Sincerely, Hailey M with Keep Smiling
