Loganville, GA's Expert Plumbing, Electrical, Heating and Cooling Services

Garion Piatt was excellent. We had problems following some repairs made by a different company, which indicated they hadn’t done a thorough job. Garion took the time to listen to what was going on and what we were experiencing, and did a thorough job addressing the concerns. He not only fixed our problem, but helped us understand what had been done incorrectly in the past, which was a tremendous help. He provided photos and details that were very important and helpful.

Grant and Andrew were friendly, on-time, and thorough. They solved our breaker episode quickly and efficiently.

Charles with Keep Smiling Plumbing performed an electrification of an external gas lamp where the gas line had been inadvertently cut. It was a challenging job running the line from our garage under a sidewalk to the light fixture. I was pleased with the work, and happy we could use much of the original light pole to keep the cost within reason. I’ve used the same company to install a tankless water heater in the past and was also pleased with that.

Marcus was great through and through, made sure everything was in order and provided guidance in what to look out for as well. Very friendly and professional, would love to have him if I have any plumbing work.

Awesome experience. From scheduling to following up to prompt arrival. Highly recommend

Our A/C unit in the artic was leaking water through the ceiling. Sammy diagnosed the problem and fixed it with ease and professionalism. Next time I have an HVAC problem, I will definitely use Keep Smiling.

Great service and good results. I am smiling! Byron was very helpful. Byron is very helpful everytime he visits.

Very knowledgeable. Installed 2 Nest thermostats and gave me back my day. I was prepared to wait several hours. He checked everything thoroughly before he left to make sure everything was running well.

I had a leaky toilet flange and shut off valve replaced. After he was finished I was sent an invoice. After consultation with the company I learned that they had made an error with the billing. It was quickly corrected and I was refunded several hundred dollars. I was pleased with the service and the immediate response to correct the issue.

Very knowledgeable..on time..fixed the problem

We have used the services of Keep Smiling for over 10 yrs. They are always professional, prompt and friendly. Haley and Garion set our appt for today and completed all repairs. This company has All Stars on their team!

No matter who comes out to help me, Keep Smiling technicians are infallibly here when the are scheduled, friendly and personable and completely skilled. Today Seth came to tune up the HVAC UNITS. I’ve used them for years and highly recommend them!

Byron Solares was the epitome of professionalism. He was kind as well as thorough in explaining everything to me. His knowledge of his field was very impressive. I have officially chosen him for all of my heating and cooling problems, and will be recommending him to all of my family and friends. A huge thank you to Keep Smiling Plumbing and Electric Co. for sending him!

Gabe Mason was my technician, very professional, knowledgeable, and experience with his work. He was very efficient, He fixed 2 toilets in my home. I will use their services again. Reasonable pricing also. Great job.🙌

Victor was helpful, informative, patient, and efficient. He's a smart guy doing a tough job!

Victor is awesome. My tub and toilet was clogged and he came to my rescue. He's very knowledgeable, patient, trustworthy, and gets the job done in a timely manner. I would definitely reach out to Victor for future work.

James was very kind, knowledgeable, direct to the point. He gets a five thumbs up from me!!!

We had Christian come by and replace some piping for us. Instead of doing a repair we replace the whole line so it was essentially the zone. Christian who seems young is very professional and very well spoken in explaining the work that was to be done. He explains things well, very clear and is very polite. Upon leaving he explained what he had done, showed all connections , where the lines were run through and in and out of. Afterward he verified that all connections were free of leaks. Christian is going to be our go to guy! Although the job we needed done was a bit expensive I feel the job was done well and correctly. The notifications and alerts from Keep Smiling were great. They were easy to work with. Thank you for the great work done by a great worker.

Seth Spaulding was very patient in explaining all the process. Good employee.

Seth Spalding is awesome. Very helpful.

Best service from scheduling to diagnoses and install on plumbing and electrical.

Jared was so knowledgeable and efficient! He did an amazing job!

Victor was great! Very helpful and guided me through the process.

Well organized, very polite. Melvin did a great job. He is well articulate. He explained everything in detail.

Friendly, professional, knowable.felt compatible talking with your associates.

Daniel was great !!!

Very accommodating to the situation, friendly and knowledgeable of the issue. Definitely will use this company for future business!

Thomas was very thorough and knowledgeable. He didn't give up until all was diagnosed. He explained things great. I highly recommend him and this company.

Just had another repair with an unexpected water leak. Zac came out right away and made the repair efficiently and timely.

Jeremy Brown. did a very good job. I would ues him again, also recommend him to friends and family.

5 Stars does not need any more detail.

I have dealt with Keep Smiling Plumbing 4 times in 5 months. Every technician that came out to fix all different problems or replacement was courteous, friendly, and explained all service needed. I trust them which is very important.

I was pleased to be able to get same day service for my clogged drain. Marvin Padilla had been here on a previous service call and as before was quick to solve the problem, suggested a solution and showed me on line where to get the item. He is pleasant, thorough and leaves the workspace clean.

Helen scheduled our technician and kept me extremely informed to when they would be arriving and followed up with me to be sure everything went well. Sammy was our tech and was very professional and knowledgeable about the service.

Johnathon right on time and got some cool air really quick. All your service technicians very knowledgeable and reliable. Glad we’ve had you under contract for the last six years.

5 stars the whole experience was top notch! From the first phone call up until the job was done! Professional and polite employees. Quick response time too! Thank you all!

Robert did a great job, very professional & knowledgable. Pointed out some concerns that anyone would want to know & we look forward to working with him again as he has completed work on our home previously!

I am blown away by the level of customer service from this company. I truly appreciate how friendly Zac was as well as the staff down to the person that called me to let me know he was coming, and then the person that helped me update my estimate information. Their communication is absolutely amazing. I would definitely recommend their service.

5-Star Review for Keep Smiling Plumbing

I cannot say enough good things about my experience with Keep Smiling Plumbing! I was in a stressful situation and needed immediate help with a plumbing issue that couldn’t wait. From the moment I called, I was treated with care and urgency. Helen, the customer service rep, was an absolute gem. She worked around my packed schedule with total ease and made sure everything was coordinated perfectly.

Then came Victor F.—what a professional! His experience and knowledge were immediately evident, and he took the time to explain everything to me in a way I could understand. He was not only incredibly skilled but also kind, respectful, and full of positive energy—exactly what I needed in a moment of worry. He turned what could have been a nightmare into a smooth, reassuring experience.

Keep Smiling Plumbing truly lives up to their tagline—they went the extra mile to see me smile. And it worked! I’m beyond grateful and will absolutely be recommending them to friends and family. Thank you, Victor and Helen, for exceptional service and for restoring both my plumbing and my peace of mind!