Loganville, GA's Expert Plumbing, Electrical, Heating and Cooling Services

I had an issue with my HVAC system and called Keep Smiling Company. Their technician, Seth Spalding, showed up promptly and diagnosed the issue within 5 minutes. He fixed it just as quickly! What really stood out was his honesty—he didn’t try to upsell or complicate the situation. Just straightforward, professional, and efficient service. This was hands down the best experience I’ve had with any HVAC company. Highly recommend Keep Smiling and especially Seth for his skill, integrity, and top-notch service!

Byron was absolutely amazing. My little yorkie-poo thinks so too. He gave a clear explanation of the issues, and gave me multiple options.

I have completed two projects with Keep Smiling Plumbing and Electric. The scheduling by Jill was timely and prompt and didn’t have to wait long at all. She understood my desires. Both of my projects were completed by Grant. He was thorough and explained every step of the way and gave me the opportunity to ask questions. Such a cool and calm person and dedicated to his work. Glad he was available the second time.

Victor thorough, personable and professional. Very pleased
Outstanding customer service
Excellent rep for employer

New A/C & furnace put in and needed the techs touch to configure and our guys at #KSPEHC got it all doneWeve had them do every kind of job innour home and they are very knowledgeable, professional, super courteous and with all my inquiries, I'd say patient as well....we're always satisfied when keep smiling pulls up and provides their trusting service. Thank you Miss Helen, Seth, Patrick, William the rest of the keep smiling family

Absolutely great job by James nuckles ! Very professional

It is with pleasure that we share our great experience today with Marvin Padilla of Keep Smiling Plumbing. He came (exactly on time) to replace a small part on our downstairs guest bathroom toilet. He is such a great guy, patient with our questions -and very meticulous and thorough. Since the toilet is original to the house, we discussed the probable advantage of replacing it versus just the new part. We decided it would be best to replace it and thought he might want to come back to do that in a day or two, since it was already late in the afternoon. We were very happy when Marvin immediately said he could go ahead and take care of replacing the toilet today. After leaving for a short period to pick up a new one - he returned and had everything finished in less than an hour! We can’t say enough about Marvin’s kindness and professionalism …and we would happily recommend him to anyone who is in need of an excellent plumber! Please thank him again for us!

Robert was awesome very pleasant easy to talk with. I will refer him again thanks for your business.

Victor F responded to a call about flooding under my kitchen sink on Friday. He investigated the pipe situation and tried a number of solutions unsuccessfully. At the end of the day he furnished pictures and we decided the best option was to replace the old cast iron pipe from the sink area to the main line that leads out of the house. That pipe was totally blocked. Monday he did all of the replacements that needed to be done and everything worked properly. Victor was a Godsend. He was great to diagnose, repair the area and cleaned up as well. He is an asset and valuable employee of your company. Thank you Victor F.
Elvera Owens

James Knuckles, from Keep Smiling Plumbing Electric Heating and Cooling has clarified where was our leak, what type of work it entailed, and how much it will cost. No pressure, no hidden fees, no expensive packages. Plain and simple: the work was done in a timely fashion and it fixed the problem. I highly recommend Mr. Knuckles.

He was great. Seems to know all about heating and cooling. Friendly and Would not mine having him back if I have another problem.

Grant did an awesome job installing a new electrical outlet in my single car garage. He is extremely knowledgeable and provided valuable tips on circuit breakers tripping. I highly recommend this company for all your electrical needs.

Great service. Honest , capable technician!
We use them for all our electrical and plumbing needs.

Super responsive team, great service, were able to come out on the same day. Robert was very helpful and provided great service!

Daniel did a fantastic job in helpinge out today

He was very efficient and polite!

I neeed my Hot water Heater replaced. James Nuckles was the tech/plumber from Keep Smiling who did the install. I was completely satisfied with him and his professionalism. I'd recommend him 100 per cent.

James was quite the professional during his visit. He patiently explain why the leak occurred citing a defected flexible pipe installed by the contractor. He also explain that the length was too long as well. James answered all of my questions before and after to reassure me that my family and me were safe now after the repairs. He showed me the before and after picture using the “Bubble Test.” I clearly understood where the leak occurred based on his full explanation. He served us with a smile, and I trust my family’s safety in using natural gas to Keep Smiling namely James. I would like to continue to use Keep Smiling and James to handle all of my plumbing and natural gas repairs in the future… Thanks for your professionalism James.

I had a old and I mean old electric panel that I needed to replace. From the beginning to the end the project everything was handled in a professional yet friendly manner. Helen the dispatcher is fantastic! Great sense of humor, full of knowledge and kept me updated on every factor. Art and Andrew the electricians were right on time. No pressure to take the services offered by Keep Smiling. Gave my options. What and how long it would take and they did it in a timely manner, explaining what they would be doing all the way through. Thank you all for the help and excellent customer service...and for a great price!!

Excellent customer service! This young man was very helpful and extremely respectful! Keep up the good work! Gracias!🙏

I had scheduled another company to come, but they were no-show, no call ... Rude. So, i had just seen an ad for Keep Smiling and they were able to come same day. Byron, our service tech was very nice and low and behold he discovered quickly why our A/C would work a couple hours and then shut down. We had to suck the water out several times a day ... downstairs ... not a fun trip for us old folks! We are now cool all day and we just Keep Smiling the whole day! Very pleased with Byron. He is genial as well as professional and knows his stuff!

Grant was very polite. He discussed all my options with me and answered all my questions and concerns before doing the work. After completing the work he explained how it should work and provided his contact information in case their is an issue later

Great service and good results. I am smiling! Byron was very helpful. Byron is very helpful everytime he visits.

I had the pleasure of working with Daniel, an electrician from Keep Smiling for the installation of an EV charger. From the first time we met, he was extremely professional and upfront about the cost of the project giving us various options. Daniel was punctual and set everything up as scheduled! He was incredibly kind and I believe he is such a great asset to the company. Will be my go to if I ever need electrical work done in the future!!

Seth was awesome Explained everything I needed to know thank you

I want to thank Seth for coming out and taking care of our system. I appreciate his professionalism as well….

I phoned Keep Smiling to do a spring service maintenance on my ac unit. They were able to get someone out to my house within a couple of hours, even though it wasn't an emergency call. The technician Byron was very friendly, thorough and honest. Keep Smiling even honored a coupon I had that had expired. I love that they send you a text with the name and pic of the technician before he arrives. Very good price for the service. I will be a lifetime customer!

Seth came out twice and fixed the air he was very professional knowledgeable, and very friendly

Arrived within 30 minutes of calling and completed work in less than 10.

Victor was great! Would highly recommend.

Garion Piatt was excellent. We had problems following some repairs made by a different company, which indicated they hadn’t done a thorough job. Garion took the time to listen to what was going on and what we were experiencing, and did a thorough job addressing the concerns. He not only fixed our problem, but helped us understand what had been done incorrectly in the past, which was a tremendous help. He provided photos and details that were very important and helpful.

Grant and Andrew were friendly, on-time, and thorough. They solved our breaker episode quickly and efficiently.

Charles with Keep Smiling Plumbing performed an electrification of an external gas lamp where the gas line had been inadvertently cut. It was a challenging job running the line from our garage under a sidewalk to the light fixture. I was pleased with the work, and happy we could use much of the original light pole to keep the cost within reason. I’ve used the same company to install a tankless water heater in the past and was also pleased with that.

Marcus was great through and through, made sure everything was in order and provided guidance in what to look out for as well. Very friendly and professional, would love to have him if I have any plumbing work.

Awesome experience. From scheduling to following up to prompt arrival. Highly recommend

Our A/C unit in the artic was leaking water through the ceiling. Sammy diagnosed the problem and fixed it with ease and professionalism. Next time I have an HVAC problem, I will definitely use Keep Smiling.

Very knowledgeable. Installed 2 Nest thermostats and gave me back my day. I was prepared to wait several hours. He checked everything thoroughly before he left to make sure everything was running well.

I had a leaky toilet flange and shut off valve replaced. After he was finished I was sent an invoice. After consultation with the company I learned that they had made an error with the billing. It was quickly corrected and I was refunded several hundred dollars. I was pleased with the service and the immediate response to correct the issue.

Very knowledgeable..on time..fixed the problem

We have used the services of Keep Smiling for over 10 yrs. They are always professional, prompt and friendly. Haley and Garion set our appt for today and completed all repairs. This company has All Stars on their team!