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forty years, same shop

Your Local Plumbing, Electric, Heating & Cooling Team

For 40 years, homeowners around Loganville have trusted us with the systems their homes run on. Our techs take the time to do the work carefully, explain it in plain English, and leave everything better than they found it.

  • Local since 1985
  • Answered day or night
  • Upfront pricing
Three smiling Keep Smiling technicians in uniform, arms crossed, in front of a house
who we are

We Sweat the Small Stuff So You Keep Smiling

Keep Smiling started out as a plumbing company, and plenty of our customers still know us that way. Today we also handle electrical, heating, and cooling, so the team you trust with your water heater can also look at your breaker panel or your AC.

Our techs get ongoing training, so they’re as comfortable with a 20-year-old furnace as they are with a brand-new tankless water heater. They hold themselves to a high bar because they know you’ll be living with their work for years. When you call, someone picks up and asks, “How can we make you smile today?” Then they get you on the schedule.

View Keep Smiling's full business profile, including licenses, certifications, service areas and more.

Our credentials

  • Best of
  • Angi Super Service Award 2025
  • BBB Accredited Business — A+ rating
  • Google Guaranteed — licensed, pre-screened and insured
  • Daikin Comfort Pro
word gets around

4.9 Stars From 4,355+ Google Reviews

Read through our reviews and you’ll notice people talk about the details: the tech who took time to explain what went wrong, the clean install, the repair that’s still holding up years later. Keeping a rating like that across thousands of jobs comes from treating a dripping faucet with the same exceptional care as a new HVAC system.

Read them on Google →

A Keep Smiling technician shaking hands with a homeowner
how most of these reviews start
what you are promised

What You Can Count On Every Visit

the shelf

Awards & Recognition

The Keep Smiling crew with their branded tool bags outside the shop

How We Earned These

Each of these traces back to homeowners who were impressed with the work and said so.

Voted by Gwinnett County residents. This one means a lot to us, since Gwinnett is where we’ve done the most work over the years.

We’re accredited with the Better Business Bureau and follow its standards for how we handle customer concerns.

Google has verified our licensing and insurance, and backs our work through the Google Guarantee program.

Bryant has certified our team to install and service its heating and cooling equipment, which takes meeting the manufacturer’s standards for training and installation quality.

A row of teal Keep Smiling service vans lined up outside the shop
how we got here

From a Two-Truck Plumbing Shop to a Full-Service Team

Keep Smiling opened in 1985 as a small plumbing operation with one or two trucks. Business grew the old-fashioned way: the work held up, and neighbors recommended us to neighbors.

In 2021, the company came under new ownership. We kept the name people already trusted, along with the standard of work that earned it, and started adding services, first electrical, then heating and air conditioning. Today our trucks cover ten counties around Loganville.

how we work

What Happens When You Call

A real person answers our phones 24 hours a day. Tell us what’s going on, and we’ll find a time that works for you.

Your technician tracks down the real cause of the problem, so you’re not calling us back for the same issue next month. They’ll walk you through your options and put the price in writing, and nothing starts until you approve it. When the job’s done, we clean up, go over the work with you, and get your signature confirming you got what you paid for.

We don’t push our techs to squeeze 8 or 10 calls into a day. They take each job one at a time, which gives them room to do it carefully and get it right.

A Keep Smiling technician showing a homeowner the details on a tablet

How Upfront Pricing Works

You’ll see the full price, parts and labor included, before any work begins. If your tech finds something new partway through, they’ll stop and talk it over with you before going further. Your bill won’t have any surprise charges.

Calling After Hours

Our phones are answered live around the clock. We dispatch technicians until 8 p.m. on weekdays and 4 p.m. on weekends, so if you call later than that, we’ll get you on the schedule first thing the next day.

Families at a Keep Smiling community event tent that reads going the extra mile to see you smile
rooted here

You’ll See Us Around Town

Our tagline is “Going the Extra Mile to See You Smile,” and we take that outside of service calls too. You’ll find our tent at school events, community days, and local cookouts across the area.

Our technicians dispatch from their own homes around our service area. That means the person fixing your water heater is probably a neighbor, and they care about doing right by the people they’ll see around town.

life at the shop

The People Behind the Trucks

Running four trades under one roof takes a team that gets along and takes pride in its work. We keep things fun with Fourth of July cookouts in the shop lot, tech breakfasts before the trucks head out, office potlucks, and a holiday party where somebody always grabs the mic.

We’re also hiring plumbers and electricians for our service team.

We’re Here When Something Breaks

Plumbing, electrical, heating, or cooling, our phones are answered 24/7 and our techs bring the same care to every job.

Call (770)-273-9090
before you call

Keep Smiling FAQs

Since 1985. We started as a local plumbing company and added electrical, heating, and cooling after new ownership took over in 2021.
Yes. We’re fully licensed and insured in Georgia (MP210191, CN210975, EN217959), and every technician is background-checked, drug-screened, and trained on the latest equipment.
Our phones are answered live 24/7. We dispatch technicians until 8 p.m. on weekdays and 4 p.m. on weekends, and calls that come in after that get scheduled for the next day.
We’re based in Loganville and serve Barrow, DeKalb, Forsyth, Fulton, Gwinnett, Hall, Jackson, Newton, Rockdale and Walton counties. That includes Lawrenceville, Snellville, Duluth, Johns Creek, Alpharetta, and dozens of other towns.
Yes. Your technician gives you the price in writing, and no work begins until you approve it.
Most repairs include at least a one-year labor warranty, and coverage on select systems runs up to 12 years. Every warranty is provided in writing, so you know exactly what’s covered.
We do, through Service Finance and Chowder. Your technician or one of our customer service reps can go over your options and help you apply.
The Keep Smiling Club covers your plumbing, electrical, heating, and cooling systems for $22.95 a month. Members get annual tune-ups and inspections, waived dispatch fees, priority scheduling, and 10% off repairs.
word gets around

Why people keep calling Keep Smiling.

★★★★★

“We had a little emergency and Quinten came out to help us. He was nice, professional and thorough. He explained what needed to be done. He quickly completed the work.”

NFLJunkie1 · Google review

Rated 4.9 stars across 4,355+ Google reviews by neighbors across Northeast Atlanta. Reviews shown are representative of Keep Smiling’s Google profile.

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where we roam

Serving Northeast Atlanta, county to county.

10 counties, 54 cities, one crew that works the same way in all of them. A truck from us is a truck from us wherever you are.

  • AlpharettaFulton County
  • BufordGwinnett County
  • DuluthGwinnett County
  • DunwoodyDeKalb County
  • GainesvilleHall County
  • Johns CreekFulton County
  • LawrencevilleGwinnett County
  • LoganvilleGwinnett & Walton County
  • MonroeWalton County
  • Peachtree CornersGwinnett County
  • SnellvilleGwinnett County
  • SuwaneeGwinnett County

…and 42 more across Barrow, DeKalb, Forsyth, Fulton, Gwinnett, Hall, Jackson, Newton, Rockdale and Walton County.

Ten counties across Northeast Atlanta, and if you’re just past the edge of it, call us anyway.
Open the coverage map in Google Maps

We’ll Take It From Here

Give us a call and a real person will pick up, any time of day. We’ll send a tech who takes pride in the work and treats your home like it matters.

(770) 273-9090