Keep Smiling Plumbing, Electric, Heating & Cooling Business Profile
Keep Smiling Plumbing, Electric, Heating & Cooling is a plumbing, electrical, heating and cooling company based in Loganville, Georgia, in business since 1985 and licensed in Georgia under license numbers MP210191, CN210975 and EN217959. From offices in Loganville and Gainesville, the company serves 54 cities across 10 counties in Northeast Atlanta, including Lawrenceville, Johns Creek, Duluth and Alpharetta.
About Keep Smiling Plumbing, Electric, Heating & Cooling
Keep Smiling Plumbing, Electric, Heating & Cooling opened in 1985 as a small plumbing shop with one or two trucks. In 2021 the company came under new ownership, kept the name, and added electrical service and then heating and air conditioning. Today the main office is at 3755 Harrison Rd, Suite 200, in Loganville, and a second office is at 1062 Thompson Bridge Rd, Suite B2, in Gainesville. Technicians dispatch from their own homes around the service area.
Services
Keep Smiling Plumbing, Electric, Heating & Cooling handles four trades under one roof, all for residential customers.
Plumbing covers plumbing repair and installation, leak detection, slab leaks, repiping, burst pipes, water lines, gas lines, toilets, garbage disposals, sump and well pumps, and water treatment. Water heater work covers tank and tankless water heater repair, installation and maintenance. Drain and sewer work covers drain cleaning, hydro jetting, rooter service, sewer camera inspections, sewer line repair and replacement, and trenchless sewer repair.
Electrical covers repair and troubleshooting, panels, circuit breakers, wiring and rewiring, switches and outlets, lighting, ceiling fans, surge protection, smoke and CO detectors, EV chargers, pool and hot tub wiring, and electrical inspections. The company also installs Generac home standby generators.
Heating covers furnaces, heat pumps, heating repair, maintenance and replacement, smart thermostats and humidifiers. Cooling covers AC repair, maintenance and installation, ductless mini splits, duct cleaning and sealing, air purification and indoor air quality.
Credentials & Certifications
Keep Smiling Plumbing, Electric, Heating & Cooling holds the following state licenses and third-party credentials:
- Licensed in Georgia under license numbers MP210191, CN210975 and EN217959
- Fully insured
- BBB Accredited Business since October 2021, with an A+ rating from the Better Business Bureau of Greater Atlanta
- Bryant Factory Authorized Dealer for heating and cooling equipment
- Generac dealer for home standby generators
- Google Guaranteed, with licensing and insurance verified by Google
- Every technician is background-checked and drug-screened
Work comes with a written warranty. Most repairs include at least a one-year labor warranty, and select systems carry coverage of up to 12 years. Every job is priced in writing before work begins.
Service Area
Keep Smiling Plumbing, Electric, Heating & Cooling serves 10 counties across Northeast Atlanta: Barrow, DeKalb, Forsyth, Fulton, Gwinnett, Hall, Jackson, Newton, Rockdale and Walton. The company provides plumbing, electrical, heating and cooling service to these communities in Georgia:
Alpharetta, Atlanta, Auburn, Avondale Estates, Berkeley Lake, Bethlehem, Between, Braselton, Brookhaven, Buford, Chamblee, Clarkston, Conyers, Covington, Cumming, Dacula, Decatur, Doraville, Druid Hills, Duluth, Dunwoody, Flowery Branch, Gainesville, Good Hope, Grayson, Gresham Park, Hoschton, Jersey, Johns Creek, Lakeview Estates, Lawrenceville, Lilburn, Lithonia, Loganville, Milton, Monroe, Norcross, Oakwood, Oxford, Peachtree Corners, Pine Lake, Redan, Rest Haven, Roswell, Scottdale, Snellville, Social Circle, Statham, Stone Mountain, Sugar Hill, Suwanee, Tucker, Walnut Grove and Winder.
Programs & Memberships
SmileClub is the whole-home maintenance membership from Keep Smiling Plumbing, Electric, Heating & Cooling. It covers plumbing, electrical, heating and cooling under one monthly plan. Members get:
- No dispatch fees
- Priority scheduling
- 10% off all repairs
- A 2-year parts and labor warranty on repairs (excludes drain clearing)
- Annual heating tune-up and safety inspection
- Annual cooling tune-up and efficiency inspection
- Annual plumbing inspection
- Annual electrical safety inspection
- 10% off water filtration systems
- 5% off whole-home generator installation
- 5% off heating and cooling system installation
Full details are on the SmileClub membership page. Financing is available through Service Finance and Chowder on purchases starting at $500, with approved credit. Details are on the financing page.
Awards & Recognition
Recognition for Keep Smiling Plumbing, Electric, Heating & Cooling from local organizations and press includes:
- Best of Gwinnett 2025, voted by Gwinnett County residents.
- Featured by Gwinnett Magazine in "Keep Smiling Plumbing and Electric: Your Dual Expert in Home Maintenance," part of its Guide to Gwinnett 2024 Spotlight (January 15, 2024).
The company's community work is covered in the next section and on the community involvement page.
Community Involvement
Keep Smiling Plumbing, Electric, Heating & Cooling sponsored the Monroe Police Department's S.W.A.T. Trot 5K and 10K, with proceeds going to Shop with a Cop. The company was an entertainment sponsor of the Duluth Fall Festival, where it ran a coloring contest and entered a float in the parade. The team also set up a tent at Howl on the Green, Duluth's Halloween night, and ran the Donut Dash 5K.
Frequently Asked Questions
Is Keep Smiling Plumbing, Electric, Heating & Cooling licensed in Georgia?
Yes. Keep Smiling Plumbing, Electric, Heating & Cooling is licensed in Georgia under license numbers MP210191, CN210975 and EN217959, and is fully insured. Every technician is background-checked and drug-screened.
How long has Keep Smiling Plumbing, Electric, Heating & Cooling been in business?
Keep Smiling Plumbing, Electric, Heating & Cooling has been in business since 1985, more than 40 years. The company started as a local plumbing shop in Loganville and added electrical, heating and cooling after new ownership took over in 2021.
What cities does Keep Smiling Plumbing, Electric, Heating & Cooling serve?
Keep Smiling Plumbing, Electric, Heating & Cooling serves 54 cities across 10 counties in Northeast Atlanta from offices in Loganville and Gainesville: Alpharetta, Atlanta, Auburn, Avondale Estates, Berkeley Lake, Bethlehem, Between, Braselton, Brookhaven, Buford, Chamblee, Clarkston, Conyers, Covington, Cumming, Dacula, Decatur, Doraville, Druid Hills, Duluth, Dunwoody, Flowery Branch, Gainesville, Good Hope, Grayson, Gresham Park, Hoschton, Jersey, Johns Creek, Lakeview Estates, Lawrenceville, Lilburn, Lithonia, Loganville, Milton, Monroe, Norcross, Oakwood, Oxford, Peachtree Corners, Pine Lake, Redan, Rest Haven, Roswell, Scottdale, Snellville, Social Circle, Statham, Stone Mountain, Sugar Hill, Suwanee, Tucker, Walnut Grove and Winder.
Does Keep Smiling Plumbing, Electric, Heating & Cooling offer emergency service?
Keep Smiling Plumbing, Electric, Heating & Cooling answers its phones live 24 hours a day, 7 days a week. Technicians are dispatched until 8 p.m. on weekdays and 4 p.m. on weekends, and calls that come in after that are scheduled for the next day.
Is Keep Smiling Plumbing, Electric, Heating & Cooling an authorized Bryant dealer?
Yes. Keep Smiling Plumbing, Electric, Heating & Cooling is a Bryant Factory Authorized Dealer for heating and cooling equipment and a Generac dealer for home standby generators.
Is Keep Smiling Plumbing, Electric, Heating & Cooling BBB accredited?
Yes. Keep Smiling Plumbing, Electric, Heating & Cooling has been a BBB Accredited Business since October 2021 and holds an A+ rating from the Better Business Bureau.
Does Keep Smiling Plumbing, Electric, Heating & Cooling offer financing?
Yes. Keep Smiling Plumbing, Electric, Heating & Cooling offers financing through Service Finance and Chowder on purchases starting at $500, with approved credit. Your technician or the office can walk you through current plans and help you apply.