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Heating Repair

When the heat quits or can’t keep up, we find the real cause, show you what it takes to fix it, and get the house warm again.

  • Local since 1985
  • Answered day or night
  • Upfront pricing
A Keep Smiling technician servicing a furnace in a home
the short version

Heating Repair in Loganville, GA

When your heat stops working or can’t keep up with the cold, heating repair gets your furnace or heat pump back on track by finding the real problem and fixing it safely. Keep Smiling Plumbing, Electric, Heating and Cooling has been serving Loganville homes since 1985, and heating repair is one of the most important parts of our heating services every winter. We’ll work to get you on the schedule quickly, diagnose exactly what’s wrong, and give you clear pricing in writing before any work begins.

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what’s covered

Signs Your Heating System Needs Repair

  • No heat at all, or cold air coming from the vents when the heat is on
  • The system turns on and off repeatedly without ever warming the house
  • Strange noises like banging, squealing, rattling, or grinding
  • A burning, electrical, or musty smell that doesn’t fade after the first few minutes
  • Auxiliary or emergency heat running constantly on a heat pump system
  • Heating bills that jump without a change in the weather or your settings

Current offerUp to $1,000 offany Daikin Fit heating and cooling system

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Complete heating and cooling systems with financing through our trusted partners — approval takes minutes, and the payment is one you can actually plan around.

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A technician wiring an attic air handler during a heating service call
what to watch for

What’s Included in Our Heating Repair Service

Every repair starts with a full diagnosis, so we fix the cause and not just the symptom. Our technicians repair all types of home heating systems, including:

  • Gas and electric furnace repair
  • Heat pump repair, including defrost and reversing valve problems
  • Igniter, flame sensor, and pilot assembly replacement
  • Blower motor, capacitor, and control board repair
  • Electric heat strip and auxiliary heat repair
  • Thermostat troubleshooting and wiring repair
Call (770)-273-9090
in depth

Why Timely Heating Repair Matters

A heating problem that seems minor today can leave you without heat on the coldest night of the year. A dirty flame sensor that keeps shutting the furnace off early, or a worn blower motor that’s starting to whine, puts extra strain on the rest of the system every single time it runs. Waiting usually means a bigger repair bill and a more uncomfortable home. Fixing problems early protects your comfort, your safety, and your budget:

  • Preventing a small issue from damaging costly parts like the heat exchanger, blower, or compressor
  • Catching safety concerns like cracked heat exchangers or venting problems before they put your family at risk
  • Keeping energy bills under control as a struggling system loses efficiency
  • Avoiding a complete breakdown during a cold snap, when repair schedules fill up fast
  • Extending the life of your system so replacement happens on your terms, not in an emergency

Quick Checks to Try Before You Call

Some heating problems have surprisingly easy fixes. Before scheduling a repair, try these simple steps:

  • Make sure the thermostat is set to heat and a few degrees above room temperature, and replace the batteries if the screen is blank
  • Check the air filter and replace it if it’s dirty or clogged
  • Look for a tripped breaker for the furnace or air handler and reset it once. If it trips again, leave it off and call for service
  • Make sure the furnace power switch, which often looks like a regular light switch, is turned on
  • Check that vents and return grilles aren’t blocked by furniture, rugs, or curtains

If none of these steps restores your heat, it’s time for a professional diagnosis. And if you ever smell gas, leave your home right away and call your gas provider and emergency services before calling us.

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A Keep Smiling technician talking a homeowner through the visit at her front door
good to know

Should You Repair or Replace Your Heating System?

Age is the best starting point. Furnaces typically last 15 to 20 years, and heat pumps about 10 to 15 years. If your system is well within that range and the repair is reasonably priced, fixing it usually makes sense. Once a system is near the end of its expected lifespan, needs repairs every season, or has a major part failure like a cracked heat exchanger or failed compressor, replacement is often the better investment.

Our technicians will give you the cost of both options side by side, along with an honest assessment of your system’s condition. If replacing makes more sense, we’ll walk you through heating installation options at a few different price points, with no pressure either way.

a closer look

Common Heating Problems in Loganville

Loganville winters are usually mild, but sudden cold snaps push heating systems hard after months of sitting idle through a long, humid summer. That combination leads to a familiar set of problems every year, usually right when the first cold front rolls through. These are the heating repairs we handle most often:

  • Dirty flame sensors that shut off gas furnaces shortly after the burners light
  • Igniters that fail during the first cold week of the season
  • Heat pumps iced over from defrost problems on frosty mornings
  • Control boards and capacitors damaged by storm-related power surges
  • Clogged filters loaded with dust and pollen that cause the system to overheat

How Our Heating Repair Visit Works

  1. Call or book online, and we’ll find the earliest available appointment for you.
  2. A uniformed technician arrives in a clearly marked truck and asks what you’ve noticed.
  3. We inspect and test the system, from the thermostat to the burners or outdoor unit, to find the cause of the problem.
  4. You get a clear explanation and written, upfront pricing, with options when there’s more than one way to fix it.
  5. With your approval, we complete the repair using quality parts.
  6. We test the system, check the safety controls, and make sure warm air is reaching your rooms before we leave.
Call (770)-273-9090
around the neighborhood

Heating Repair Throughout Loganville

When the temperature drops overnight, calls start coming in from all over Loganville. In neighborhoods like Haynes Creek and Tara Club Estates, many homes were built in the early 2000s, so their heating systems are reaching the age where repairs start happening more often. In newer communities like Independence, it’s usually a simple fix, like a flame sensor or igniter, that gets things running again. Wherever you are in town, we’ll work to get your heat back as quickly as we can. Here are some of the neighborhoods we serve:

  • Haynes Creek
  • Tara Club Estates
  • Independence
  • Bay Creek
  • Brushy Fork
  • Windance Lake
Loganville map marking Keep Smiling, Independence, Bay Creek and Brushy Fork
  • Keep Smiling
  • Independence
  • Bay Creek
  • Brushy Fork
Map data © OpenStreetMap contributors

Heating Repair Costs

Heating repair costs depend on what’s wrong with your system. Replacing an igniter or cleaning a flame sensor sits at the lower end, while blower motors, control boards, and heat pump compressor work cost more. You’ll get an exact price in writing before any work begins, so there are no surprises. For larger repairs, financing can help spread out the cost. Keep Smiling Club members also get waived dispatch fees, priority scheduling, 10% off repairs, and a two-year parts and labor warranty on repairs.

Why Choose Keep Smiling for Heating Repair in Loganville

Since 1985, Loganville families have called Keep Smiling Plumbing, Electric, Heating and Cooling when the house starts getting cold. Our technicians repair furnaces and heat pumps of all kinds, and as a Bryant Factory Authorized Dealer, we bring factory-level training to every service call. We work under Georgia Conditioned Air License CN210975, and every technician is background checked and drug screened before entering your home. We were honored to be named Best of Gwinnett in 2025, and our Loganville location keeps us close to homes throughout Gwinnett and Walton counties.

questions, answered

Heating Repair in Loganville FAQs

Causes can include thermostat issues, dirty filters, a faulty igniter or flame sensor, ignition problems, or blower issues. Our technicians will find the cause and restore your heat quickly.
Watch for weak heat, uneven temperatures, frequent cycling, strange smells or noises, rising energy bills, or a yellow burner flame. If you suspect gas or carbon monoxide issues, leave immediately and call for help.
If your furnace is under 15 years old and repairs are minor, just repairing makes sense. If older, needing frequent or costly repairs, or struggling to heat your home, replacement may save money in the long term.
Furnaces typically last 15 to 20 years, and heat pumps about 10 to 15 years. Regular maintenance helps systems reach the higher end of these ranges.
We strive to offer same-day service because plumbing, electrical, and HVAC problems can’t always wait. For urgent issues, give us a call and we’ll get you scheduled as quickly as possible.
A trained, background-checked technician will diagnose the issue, explain your options, and provide a clear price. We never begin work without your approval, so you’ll always know the cost before any work starts.
Most repairs include a one-year labor warranty unless noted otherwise, with coverage up to 12 years in some cases. Parts and equipment include at least a one-year warranty, with up to 12 years on select systems.
A dirty flame sensor is one of the most common causes. If the sensor can’t detect the flame, the furnace shuts off the gas as a safety precaution. Overheating from a clogged filter or a failing limit switch can also cause the system to short cycle.
A light layer of frost is normal in cold, damp weather, and the defrost cycle should melt it off within a short time. If the outdoor unit stays covered in ice for hours, the defrost system, a sensor, low refrigerant, or a fan problem may need repair. Turning the system off and calling for service helps prevent further damage.
Leave your home immediately and call your gas provider and emergency services once you’re outside. Don’t turn on lights, use appliances, or try to find the leak yourself. Once it’s safe to return, we can inspect and repair your furnace.
word gets around

Why people keep calling Keep Smiling.

★★★★★

“He was excellent. Very knowledgeable. Pleasant demeanor. He assessed the issue, got it fixed quickly.”

Vanessa Gilbert · Google review

Rated 4.9 stars across 4,334+ Google reviews by neighbors across Northeast Atlanta. Reviews shown are representative of Keep Smiling’s Google profile.

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where we roam

Serving Northeast Atlanta, county to county.

10 counties, 54 cities, one crew that works the same way in all of them. A truck from us is a truck from us wherever you are.

  • AlpharettaFulton County
  • BufordGwinnett County
  • DuluthGwinnett County
  • DunwoodyDeKalb County
  • GainesvilleHall County
  • Johns CreekFulton County
  • LawrencevilleGwinnett County
  • LoganvilleGwinnett & Walton County
  • MonroeWalton County
  • Peachtree CornersGwinnett County
  • SnellvilleGwinnett County
  • SuwaneeGwinnett County

…and 42 more across Barrow, DeKalb, Forsyth, Fulton, Gwinnett, Hall, Jackson, Newton, Rockdale and Walton County.

Ten counties across Northeast Atlanta, and if you’re just past the edge of it, call us anyway.
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ready when you are

Get Your Heat Back On

A cold house is no way to spend a Georgia winter, even a mild one. Our team will find out exactly what’s wrong, explain your options in plain language, and get your home warm and comfortable again as soon as possible. Schedule your heating repair with Keep Smiling today and stay cozy all season long.

(770) 273-9090