Privacy Policy

1. Interpretation and Definitions

Interpretation

Words with initial capital letters have specific meanings, which apply regardless of singular or plural form.

Definitions

Account

A unique account created to access the Service or parts of the Service.

Affiliate

An entity that controls, is controlled by, or is under common control with another party.

Company

Keep Smiling Plumbing Electric Heating and Cooling, located at 3755 Harrison Rd Ste 200, Loganville, GA 30052.

Cookies

Small files placed on your devices containing details of your browsing history.

Country

United States of America.

Device

Any device that can access the Service (e.g., computer, mobile device).

Personal Data

Any information that can identify or be used to identify you.

Service

Refers to the Website and other related services.

Service Provider

A third-party entity that processes data on behalf of the Company.

Usage Data

Automatically collected data from your use of the Service, including device information and page interactions.

Website

Refers to the Keep Smiling Plumbing Electric Heating and Cooling website.

You

The individual accessing or using the Service.

2. Collecting and Using Your Personal Data

Types of Data Collected

When using our service, we may collect identifiable Personal Data, such as:

• Email address
• Name (first and last)
• Phone number
• Address (state, city, postal code)

We collect Usage Data automatically when you use the Service, including:

• IP address
• Device information (browser type, version, etc.)
• Pages visited and time spent on them
• Diagnostic data

Tracking Technologies and Cookies

We use Cookies and similar technologies to track activity and enhance user experience. Cookies are categorized as:

• Essential Cookies: Necessary for website functionality.
• Functionality Cookies: Used to remember preferences and improve the user experience.

You can modify your browser settings to refuse Cookies, but this may limit some functionality.

3. Terms of Service for SMS Communication

Consent for SMS Communication

By consenting to receive SMS communications, you acknowledge that the information collected during the SMS consent process will not be shared with third parties or affiliates.

Opt-In Consent Outside of the Website

• You will be informed of the types of communications you will receive (such as job-related updates, placement notifications, etc.).
• You will be informed that standard messaging and data rates may apply from your mobile carrier.
• By providing your mobile number, you expressly consent to receiving SMS communications from Keep Smiling Plumbing Electric Heating and Cooling as outlined in this Privacy Policy.
• You can opt-out of receiving SMS communications at any time by texting “STOP” to any message.

Mobile opt-in details will not be shared with 3rd parties for the marketing purposes of those parties.

Types of SMS Communications

• For Staff: Updates on job-related matters, shift schedules, and engagement.
• For Clients: Notifications about placement, availability, and emergencies.
• For Job Applicants: Application status, onboarding materials, and employment-related information.

4. Use of Your Personal Data

We may use your personal data for the following purposes:

• To provide and maintain our service, including monitoring usage.
• To manage your account and registration.
• To contact you with updates, news, and special offers.
• To process requests and improve our service.

5. Retention of Your Personal Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. You may request deletion of your personal data by contacting us.

6. Disclosure of Your Personal Data

• Legal Requirements: To comply with legal obligations.
• Business Transactions: In case of mergers, acquisitions, or business sales.
• Public Authority Requests: As required by law.

7. Security of Your Personal Data

While we take steps to protect your personal data, no method of transmission over the internet is 100% secure.

8. Unsubscribing from SMS Communications

To stop receiving SMS communications, reply “STOP” to any message from Keep Smiling Plumbing Electric Heating and Cooling.

To request the removal of your personal data, contact us by email or by phone using the details at the foot of this page.

9. Children’s Privacy

We do not knowingly collect personal data from children under 13 years old.

10. Changes to This Privacy Policy

We may update our Privacy Policy and will notify you of any changes by posting the updated policy on this page.