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Drain & Sewer Services

Drain cleaning, camera inspections, rooter work and sewer repair for homes across Gwinnett and Walton counties, often with little or no digging.

  • Local since 1985
  • Answered day or night
  • Upfront pricing
A Keep Smiling plumber working on supply lines under a kitchen sink
the short version

Drain & Sewer Services in Loganville, GA

Keep Smiling Plumbing, Electric, Heating & Cooling provides drain cleaning, sewer line inspection, and sewer repair for homes in Loganville and throughout Gwinnett and Walton counties. Our licensed plumbers use professional augers, hydro jetting equipment, and sewer cameras to clear blockages and repair damaged lines, often with minimal digging.

A single slow sink is an annoyance. Gurgling toilets and backups in more than one fixture usually mean a bigger problem down the line. We’ll find out exactly what’s happening, show you what we see, and give you written options before any work starts.

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what’s covered

Our Drain and Sewer Services in Loganville

From a single stubborn clog to a full sewer line replacement, we have the tools for the job.

  • Drain Clearing: Fast clog removal for kitchen sinks, bathroom drains, tubs, showers, and floor drains
  • Rooter Service: Mechanical augers that cut through tough blockages and tree roots in main lines
  • Hydro Jetting: High-pressure water that scours grease, scale, and debris from the full width of the pipe
  • Camera & Video Inspections: A waterproof camera that shows the condition of your line and pinpoints the problem
  • Sewer Line Repair: Spot repairs and full replacements for cracked, broken, sagging, or root-damaged lines
  • Trenchless Sewer Line Repair: Methods that restore your sewer line with minimal digging through your yard

Current offerUp to $1,000 offany Daikin Fit heating and cooling system

Time for a new system? Ask about financing.

Complete heating and cooling systems with financing through our trusted partners — approval takes minutes, and the payment is one you can actually plan around.

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the essentials

Fast Help for Sewer Backups in Loganville

Sewage coming up through a floor drain or tub is a health hazard as well as a mess. Call Keep Smiling and you’ll be answered day or night. We’ll get you scheduled fast and do everything we can to get a plumber to your door the same day.

Until we arrive, stop running water anywhere in the house, including the dishwasher and washing machine. Keep children and pets away from backed-up water, and skip the chemical drain cleaners, which can damage pipes and make the job more hazardous once the line is opened.

Drain Lines vs. Sewer Lines

Every sink, tub, shower, and toilet in your home connects to a small branch drain. Those branch lines feed into a larger main drain, which leaves the house and becomes your sewer line, carrying wastewater to the city sewer or a septic system.

A clog in a branch drain usually affects one fixture and can often be cleared quickly. Problems in the main line or sewer line tend to show up in several fixtures at once and may involve roots, collapsed pipe, or sagging sections that need repair. Telling the two apart is the first step to fixing the problem for good, and our team handles both as part of our full plumbing services

A Keep Smiling plumber at an open vanity cabinet under a bathroom sink
what to watch for

Signs You Need Drain or Sewer Service

Your drains often give warning signs before a full backup. Call us if you notice:

  • Several Slow Drains at Once: Multiple fixtures draining slowly points to the main line
  • Gurgling Sounds: Bubbling from toilets or drains when water runs elsewhere in the house
  • Sewage Smells: Foul odors inside the home or around your yard’s sewer cleanout
  • Water Backing Up: Water rising in a tub or shower when you flush or run the washing machine
  • Soggy Patches in the Yard: Unusually green or wet spots along your sewer line’s path
  • Recurring Clogs: The same drain clogging again weeks after it was cleared
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in depth

Types of Sewer and Drain Pipes We Service

The pipe material under your home affects how it fails and how we repair it. Our plumbers work on:

  • PVC: Smooth, root-resistant plastic pipe used in most modern drain and sewer lines
  • ABS: Black plastic drain pipe found in some homes, prone to joint separation over time
  • Cast Iron: Heavy metal pipe that can rust, scale, and crack from the inside as it ages
  • Clay Tile: Older sewer pipe with joints that tree roots can easily work their way into
  • Orangeburg: A fiber-based pipe used in some mid-century homes that can deform and collapse

Why You Should Hire a Licensed Plumber for Sewer Work in Loganville

Sewer lines carry hazardous waste, run underground, and connect to municipal systems. Here’s why that work calls for a licensed professional:

  • Proper Diagnosis: Camera inspections confirm the problem before any digging or repair begins
  • Professional-Grade Equipment: Commercial jetters, augers, and locators that rental tools can’t match
  • Safe Handling of Waste: Training that protects your home and family from sewage exposure
  • Code-Compliant Repairs: Correct pipe slope, materials, and connections that meet Georgia plumbing code
  • Permits and Utility Locates: Required permits and underground utility marking arranged before excavation
  • Warranty-Eligible Work: Repairs completed to standard so they qualify for coverage

All of our drain and sewer work is completed under Georgia Master Plumber License MP210191 by background-checked, drug-screened technicians.

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A Keep Smiling plumber greeting a homeowner at the front door
good to know

How We Handle Drain and Sewer Service

  1. Reach Out Day or Night: Our phones are answered day or night, or you can schedule online. We’ll set a time and confirm it with you.
  2. Uniformed Plumber on Site: Your plumber arrives in a marked truck, asks which drains are affected, and checks access points like cleanouts.
  3. Clear and Inspect: We clear the blockage and, when it makes sense, run a camera through the line to see what caused it.
  4. See the Findings Yourself: You’ll see the camera footage, along with written pricing for each option to fix the problem.
  5. Complete the Repair: Once you approve, we clean, repair, or replace the line using the method that best fits your situation.
  6. Flow Test and Sign-Off: We run water through every affected fixture, review the results with you, and get your signature.
a closer look

Common Drain and Sewer Problems We Fix in Loganville

Between mature trees, heavy rains, and dense clay soil, Loganville-area sewer lines face some tough conditions:

  • Tree Root Intrusion: Roots from oaks, pines, and other large trees seek out moisture and grow into pipe joints
  • Bellied Sewer Lines: Clay soil that swells and shrinks can let sections of pipe sag, where waste collects
  • Storm-Related Backups: Heavy summer downpours can overwhelm lines that are already partly blocked
  • Grease Buildup: Cooking grease cools and hardens in kitchen lines, especially after big holiday meals
  • Wipes and Paper Products: So-called flushable wipes don’t break down and snag inside pipes
  • Cracked or Separated Joints: Settling and ground movement pull older pipe sections apart
A homeowner reading upfront pricing on a tablet with a Keep Smiling technician
what it costs

Drain and Sewer Costs in Loganville

Clearing a single drain costs far less than replacing a sewer line, and your plumber will give you the exact price before starting. Pricing depends on:

  • Where the clog or damage is located and how deep the line runs
  • Whether snaking or hydro jetting is the right method
  • What the camera inspection reveals
  • The length of pipe that needs repair or replacement
  • Trenchless repair versus traditional excavation
  • Obstacles above the line, such as driveways, patios, or landscaping

Sewer line repairs can be a significant expense, so we offer financing through Service Finance and Chowder. Ask your plumber about payment options while they’re at your home.

Why Choose Keep Smiling Plumbing, Electric, Heating & Cooling for Drain and Sewer Service in Loganville

Since 1985, Keep Smiling Plumbing, Electric, Heating & Cooling has been clearing drains and fixing sewer lines for homeowners in Loganville and the surrounding area. Recognized as Best of Gwinnett 2025, our team pairs decades of plumbing experience with modern camera inspection and hydro jetting equipment. All drain and sewer work is completed under Georgia Master Plumber License MP210191. Based in Loganville, we serve customers in Lawrenceville, Dacula, Bethlehem, Monroe, and throughout Gwinnett and Walton counties.

Stay Ahead of Backups With the Keep Smiling Club

Many drain problems build slowly, and a yearly look at your plumbing can catch them early. Keep Smiling Club members pay $22.95 a month and receive:

  • An annual plumbing inspection
  • Priority service when a drain backs up
  • No dispatch fees when you call us out
  • 10% off drain and sewer repairs
  • Repairs covered by a 2-year parts and labor warranty
  • Coverage for your heating, cooling, and electrical systems too
questions, answered

Loganville Drain and Sewer FAQs

We offer drain cleaning, sewer line repair and replacement, trenchless sewer repair, hydro jetting, rooter service, and sewer video camera inspections.
Hydro jetting uses high-pressure water to clean grease, scale, and roots from pipe walls. Snaking clears a clog, while hydro jetting cleans the full pipe, making it ideal for removing stubborn or recurring blockages.
A waterproof camera is inserted into your line to see inside. It’s ideal for diagnosing clogs, slow drains, or root intrusion, and helpful before buying a home or approving major repairs.
Common causes include grease buildup, hair and soap, tree roots, or pipe misalignment or improper slope. A camera inspection helps identify the cause so we can recommend the best long-term fix.
Trenchless sewer repair restores or replaces your sewer line with minimal digging, which protects your yard and landscaping. It’s often faster and less disruptive than excavation, and we can confirm if your line qualifies for it.
Many are, but issues like root intrusion, separated pipes, or improper slope may not be covered by warranty unless repaired. We always explain warranty coverage clearly and what can be done to make it possible.
Avoid flushing wipes, grease, and non-flushable items, watch for slow drains in multiple fixtures, and schedule inspections if you have mature trees nearby. Early detection helps prevent messy and costly sewer backups.
In limited cases, yes. This includes repairs involving defective materials like polybutylene piping or Federal Pacific panels, root intrusion or improper drain pitch, or clogs from improper items. We’ll always explain what can be corrected for coverage.
Chemical drain cleaners can damage older pipes, harm septic systems, and rarely clear a clog completely. They also create a hazard if the line has to be opened afterward. A plunger or professional drain clearing is the safer choice.
When multiple fixtures drain slowly or gurgle together, the blockage is usually in the main drain or sewer line rather than a single branch. A main line clog needs professional clearing and often a camera inspection to find the cause.
A spot repair or trenchless repair can often be finished in a day or two. Full replacement by excavation may take longer depending on the length of pipe, its depth, and what sits above the line. We’ll give you a timeline along with your written price.
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Why people keep calling Keep Smiling.

★★★★★

“The technician was easy to talk with his workmanship was very skillful taking care of the plumbing issues”

Lawrence Small · Google review

Rated 4.9 stars across 4,341+ Google reviews by neighbors across Northeast Atlanta. Reviews shown are representative of Keep Smiling’s Google profile.

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where we roam

Serving Northeast Atlanta, county to county.

10 counties, 54 cities, one crew that works the same way in all of them. A truck from us is a truck from us wherever you are.

  • AlpharettaFulton County
  • BufordGwinnett County
  • DuluthGwinnett County
  • DunwoodyDeKalb County
  • GainesvilleHall County
  • Johns CreekFulton County
  • LawrencevilleGwinnett County
  • LoganvilleGwinnett & Walton County
  • MonroeWalton County
  • Peachtree CornersGwinnett County
  • SnellvilleGwinnett County
  • SuwaneeGwinnett County

…and 42 more across Barrow, DeKalb, Forsyth, Fulton, Gwinnett, Hall, Jackson, Newton, Rockdale and Walton County.

Ten counties across Northeast Atlanta, and if you’re just past the edge of it, call us anyway.
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ready when you are

Clear the Way for Free-Flowing Drains

Slow drains and sewer trouble only get worse with time. Our plumbers will find the cause, show you exactly what’s going on, and give you a written price before any work begins. Book online or call to schedule your drain or sewer service.

(770) 273-9090