Winder, GA

Upon arrival the toilet fill valve in hall bathroom was adjusted to high and was over flowing. We adjusted fill valve in toilet to stop the overflowing. They replaced fill valve in toilet 2 years ago. Everything is working properly. Gave estimate for squeaky kitchen faucet And check pressure. Everything seems to be fine at the moment.

Upon arrival customer stated that she has 2 toilets that she continuously is having issues with and she would like them replaced upon inspection I found that the toilet in the master is said to continuously run and she has had it repaired multiple times and is tired of messing with it and the hallway bathroom toilet is leaking a lot from the tank to bowl gaskets. Customer also stated that she has a leaking faucet and would also like some grab bars installed. I presented the customer with options to get these issues taken care off and she chose to Replace the master bathroom and hallway bathroom toilets with new ADA height toilets Also install 2 grab bars one in the master toilet closet and one in a hallway bathroom next to the toilet. And order the new faucet and return to install it. 1 year warranty -$300 bundle discount Thank you for choosing Keepsmiling plumbing, electric, heating and cooling!

Arrived at property. They were having issues with the toilets flushing. After taking a look, I found that the three toilets were backing up, but we’re not overflowing. After talking with the manager, I gave them the estimate to auger the three toilets with the attempt to clear the blockage. They accepted. I was unable to clear the blockage via auger, so I explain to the manager that I would have to move to pulling one of the toilets and running my sewer machine. They accepted. I poured the toilet in the bathroom without the stalls and ran my sore machine, but was unable to clear the blockage. I went underneath the building to the basement and found that the cast iron tea is leaking. And is holding water. I went back to the manager and explained that we would have to cut out that cast-iron section and replace it with PVC and install a clean out that way we could snake it from there. A manager explained that they would like to get a property manager out. That way they could see if the co

Filteration system is flashing “Call for service” called manufacturer and automated system said to call dealer. Called dealer and automated system was only in Spanish. Call other dealer with no answer, they are located in Alpharetta. I recommended that Ms. Asprino contact the Alpharetta dealer the following Monday. Collected $39

Homeowner was concerned about a high pitch noise coming from lift station alarm box. But specifically stated it is not the alarm going off. Pulled the lid for the basin of the lift station and insured the pump is functioning properly. Inspected plug wires and found two large tires at the float plug and the plug up for the pump itself. Pump is currently on a double pole 20 amp breaker. Will build up pricing for a new pump system install.

Client called us out to the home for issues with home water. Preformed a visual inspection and found water coming from exactly where client stated which was all around the heater. Preformed pressure test and home has 100psi. Provided quote. Installed a new 50 gallon Bradford white with a new expansion tank charged up to 55psi. In addition to the new tank we installed a new water pressure regulator and set pressure to 55 psi. Pressurize system to check for leaks. No leaks after repairs. Thank you for choosing Keep Smiling

Install shower head filter on shower arm. Re install shower head.

Upon arrival customer claimed to have a leak on the bottom, of the toilet. After looking at the issue he said it does it rarely. Not everytime it’s used. I recommended in this situation to replaced the wax ring underneath the toilet. I mentioned this is a common issue and I’ve seen this happened multiple times. After giving home the price , he agreed to it and I began work today. I had to turn the water off at the meter due to the emergency stop not shutting off completely. I mentioned it to the customer but he just wanted the toilet seal replaced today. After placing toilet back I turned water on to test and everything is working how it should. I flushed the toilet 5 separate times and all 5 were no leak flushes. Comes with a 3 month warranty. Thank you for choosing keep smiling plumbing !!!!!

I was met on site by Mrs. Hood. An appointment was scheduled with Keep Smiling due to one of the hose spigots running. She brought me over to the specific one. The issue with it is that it will not shut off. Most likely some kind of defect with the rubber washer has happened. I spent some time assessing what it might take to replace the spigot. The pipe for it was running through the crawlspace. With this in mind, I provided an estimate for entering the crawlspace and attempting to replace the spigot. This estimate was agreed upon, allowing me to move forward. After spending a long time in the crawlspace, I eventually discovered that the spigot is not terminating through the crawlspace. The pipe ran up into the wall of the living room. From there it terminates through the exterior wall. I spoke with Mrs. Hood about needing to cut open the drywall in order to locate the pipe. She got on the phone with Mr. Hood in order to get on the same page about what they want. After their discussi

Upon arrival customer claimed he had 2 toilets that were not flushing. And also mentioned when taking a shower a couple days ago he heard his toilet gurgle. I explained these were signs of a potential blockage somewhere. I then asked if he was on sewer or septic. The customer did not know if he was on either so I looked around his house and found a clean out in the back yard. When opening the clean out I saw that it was full of water. I explained there are two options he can choose from here but both are 50/50 that it will work. First option being cabling through the clean out but there may be a chance if the septic tank is full my cabling won’t do the work. Option 2 is having a septic company to come out and pump out his septic tank but if it’s not full I will have to come out again and cable through his clean out. The customer chose the septic pump option and will contact his insurance to see if they cover it. And if he has any further issues after that he will contact and have us co

And upon arrival it was found that the water was shut off in the basement as well at the street, technician was able to easily get water, turned back on, it was also found that the pilot light needed to be relit on the Customer Bradford white defender water heater tech was able to easily reignite the water heater, it was also found that the main line of off of the master bathroom has a blockage in it possibly due to wipes and other materials that were flushed. Technician will have to clean out the toilet remove the toilet to cable to drain line clear it reinstall everything and get it flushed so that we can ensure proper function of the drainage system. Technician will also verify slope of drain with a level and camera if needed. If additional work is needed, a change, order will be had with the required changes so that Customer can agree and confirm the price in order to move forward Technician had to remove the toilet run not only a power snake, but also run a flex shaft down to b

Today we came out to complete quote of Reinstallation of same kitchen faucet and rebuild of kitchen drain due to new sink being a single strainer sink. Customer had counter tops replaced. After installation, tested and found no leaks or issues. One year warranty on drain rebuild. No warranty on faucet installation due to being customer supplied. Thank you for choosing Keep Smiling Plumbing.

Upon arrival customer claimed he had an unknown leak. And made his water bill up almost 3 times of what’s normal. I ran my test and isolated the water line from the house by shutting the main valve off inside the house. I stood at the meter for 5 min and it was still. I then turned the valve back on and the meter was at the same number as when I first turned it off. There is no leaks in the home. Customer also mentioned his garbage disposal was jammed. I gave him a price to unjam and he agreed. I was able to unjam. Thank you for choosing keep smiling plumbing !!!!

Today we came out to provide customer with a quote on disconnecting kitchen faucet and kitchen drain due to customer getting new counter tops installed. Also would like faucet reinstalled and drain reconnected. Provided quote to customer and she agreed. For today we disconnected drain and capped pvc pipe to prevent sewer smells from escaping, and also disconnected and removed kitchen faucet. Customer paid $400 today and will pay remaining balance tomorrow when we return to rebuild drain and reinstall faucet. Thank you for choosing Keep Smiling Plumbing. Removal of kitchen faucet and disconnect drain due to countertop being replaced. Will return and install same faucet and rebuild drain due to new sink being a single strainer sink. Existing sink is double strainer. One year warranty on drain rebuild. No warranty on faucet installation due to being customer supplied.

Upon arrival, customer stated that both tub valves were not functioning properly, shower in master bath had very low pressure, shower in hall bath handle would spin all the way. Stated to customer that cartridges had failed and needed replacement. Presented quote and customer declined for today. Customer was sent quote to email and paid the dispatch fee. Thank you for choosing Keep Smiling Plumbing.

After inspection is found that all three toilets are on individual blockages not affecting rest of home tech found that main floor toilets have been dormant For quite some time, I need to be rebuilt as well as the upstairs toilet, Customer has three Weston builders toilets, tackle, provide options to rebuild all three toilets as well as replace all three toilets tech will also include auguring of lines to ensure they are clear as well there’s a Cameron spectrum to ensure that they are not holding water and causing any other issues with today’s work Remove and dispose of existing toilets Install 3 brand new toilets with supply lines Auger all three toilet lines Camera inspection to verify Total discount -$1084.45 Installed three new American standard toilets

Technician came to inspect leaking HVAC system. Upon arrival unit was off and drain pan was full. Resident informed me that the unit was working fine and that it was just leaking. Technician cleared drain line from outside. Cleared drain pan in attic. Inspected near coil where unit drains from and did not find any obstructions. No other faults found. Offered to install drain pan safety switch. Resident declined services for today but would like estimate emailed to him for future reference. Thank you for choosing Keep Smiling! Have a great day!

Upon arrival, customer stated that main floor unit 3 ton R410 a was not keeping up with the heat of the day and not cooling properly. Customer mentioned that he cleaned outdoor coil and showed proof with pictures that customer took on his phone upon further inspection. I found that the coil for the outdoor was indeed clean as well as the indoor filter Checked everything electrically and mechanically. and ultimately found that the system was low on Freon of about 2 pounds. I then stated to customer that he possibly had a very small slow leak, which would indicate the low Freon. However, I did offer customer multiple options in which to rectify the matter, customer opted for 2 pounds of refrigerant to be added to the system

Cut concrete in basement to install a new 3 inch sewer line coming from washing machine over to main line approx 15 feet. Also install a 2 inch line off that 3 inch line to go over to kitchen sink. Connect all plumbing and make sure everything flows properly. Comes with 5 year warranty.

Come out run camera to figure out why sewer is leaking. After running camera line has been completely rotted out and collapsed on itself and needs to be replaced.

Emailed customer quotes to replace toilet, pressure valve and water heater,customer not ready to do work.

Upon arrival customer claimed to want his water heater flushed since it was that time of year. I gave him our book price for the flush and he agreed to it. Before flushing his water heater I went ahead and checked the pressure, and also the expansion tank. Everything seems to be in perfect condition. Once I started flushing I saw a lot of calcium. Let it flush till empty and filled it back up. After filling up the water heater, I opened faucets downstairs to let air out. I mentioned to the customer if he opens up the hot side on any faucet there will be a chance of a little bit of air spitting out but it’s all normal . Thank you for choosing keep smiling plumbing !!!!!!

Technician performed tune up for 12 yr old heat pump. Filter was clean. Indoor blower motors pulling normal pulling normal amperage. Blower housing was clean. Unit has 25 degree temperature difference. Outside pressures were in normal range. Capacitor for fan outside was very weak. Resident gave the ok for replacement. Replaced capacitor and checked for drainage. Condensate pump is operational. No other faults found. Thank you for choosing Keep Smiling! Have a great day!

Kohler tank-to-bowl gasket is leaking. Keep Smiling will replace entire tank to bowl gasket with new seal. 6 month warranty

Replace leaking kitchen faucet with a new 1 hole delta faucet. Both basket strainers need to be replaced as well.Install 2 basket strainers. Pressure is currently at 105 psi. We will need to Install a new prv on copper in garage. After pressure reducing valve is installed pressure will be at 55 psi. Comes with 1 year warranty.