Lilburn, GA

I was met on site by Mr. Thacker. An appointment was scheduled with Keep Smiling due to adjustments required under the kitchen sink. Mr. Thacker explained that he is having a dishwasher installed by the company he purchased it from, but they acknowledged to him that the drain pipes need adjustments and another emergency shut off needs installed. I glanced under the sink and brainstormed a plan of action. Mr. Thacker allowed me to inspect his water pressure and thermal expansion tank. The water pressure is within the appropriate range, but the thermal expansion tank had failed. I explained to Mr. Thacker the function and risks associated with it. Mr. Thacker asked additional questions regarding a whole home filtration for future reference. I provided multiple options that were discussed. Mr. Thacker chose to have me just focus on the aspects required for the dishwasher today. He agreed to the estimate, allowing me to move forward. The original drain piping was swapped out for tubular m

On arrival checked for leak and found evaporator coil drain pan not level inside cabinet. The weight of evaporator coil has caused drain pan to twist and water is leaking over side before it has a chance to reach 3/4” drain line. Homeowner stated they had someone install new evaporator coil inside cabinet and they would call him to have him make necessary repairs. Technician recommended installing condensate pump to help with drainage issues as the primary and secondary drain line tie in together before dropping down through wall and out to exterior of home. Thank you for choosing Keep Smiling. Have a blessed day.

Arrived at business with complaint of lights blinking after inspection found it was not light that was fixed last time. Repaired light on aisle # 5 this time

Upon arrival customer claimed to have a leak from under his kitchen sink. He said it’s been going on for a while but has now gotten worst. After inspecting I saw that both p traps under the sink were very loose and not glued in and when the faucet was used, water would leak underneath sink. And since the p traps were loose he would have small bugs inside his cabinet. After bringing this up to him while giving him option he agreed on the estimate I gave him. I replaced both p traps, 3 emergency stops and the faucet. After replacing I tested and no leaks were seen Thank you for choosing keep smiling plumbing !!!!!

Inspected panel and it’s 30+ years old It needs to be replaced Quote for replacing panel

Customer has main water line that has been damaged by roots and leaking at a high rate. Gave him multiple options, he said he I’ll call back when and if he wants to move forward. If we do the trench or bore we will have to contact subcontractors and schedule accordingly. Thank you for choosing Keep Smiling.

Issue: customer wants to add refrigerant to 6 out of 7 mini split systems, the only mini split that customer didn’t want me to check was system #6. House has 7 mini splits systems ( 5 have single indoor heads and 1 have two indoor heads). Upon arrival customer was performing vacuum on system #1, he told me that he wanted me to add refrigerant to all systems except #6, I explained that is not normal just to add refrigerant because the systems might be a leaking refrigerant, I also explained that to properly charge a mini split all the remaining refrigerant needs to be recover and then we add refrigerant based on the data plate of each system, he said that will be expensive and that previous tech that works for us, he always add refrigerant so that’s all he wants me to do, I talked to my service manager and he gave the ok just to add refrigerant. I added 3.5 pounds of R410a refrigerant to system #1, system #2 was on on refrigerant, added 1.5 pounds of R410a refrigerant to system #3, a

Replaced fill valve and Mansfield flapper ring in downstairs hall bathroom toilet. Tightened tank bolts and replaced 3” flapper on master toilet. Turned on all water and checked for leaks and proper function. No leaks found at this time. All work comes with 1 year warranty. Thank you for choosing Keep Smiling.

Replaced Toilet in upstairs left side jack and Jill bath. Rebuilt toilet tank in upstairs right side jack and Jill bath. Rebuilt left side vanity faucet in master

Upon arrival customer stated that the toilet is running every so often and has been for a little while now. They said that they had changed the flapper about a month ago and it’s still doing it. Upon my inspection i saw that the flapper was installed properly and was making a good seal but the water is still leaking into the bowl. I came to the conclusion that the flush tube has a crack in it and the whole toilet tank needs to be rebuilt. I explained to the customer the issue and gave them a price to fix it and they agreed Today I Took off the toilet tank and removed the fill valve, flapper, flush tube, and tank to bowl gasket and replace them with brand new parts 1 year parts and labor warranty $726.95 discount Thank you for choosing Keepsmiling plumbing, electric, heating and cooling!

No power in Bedroom basement Bad breaker in ITE panel We don’t work in ITE panels and highly recommend to replace panel Piggedtail wire properly and working Not liable for future problems in panel or circuit that we worked on.

Upon arrival, customer stated that they had a faulty toilet upon further inspection. I seen that it was a more older toilet without a traditional fill valve and a traditional flush valve. And then she showed me another faucet that seemed like it was leaking from the base. I then checked pressure to the house pressure to the house was at 150. I gave the customer a couple options including replacing the toilet and replacing the Fossett and replacing the pressure reducing valve to bring the pressure down to a safer pressure. After talking to the customer and reaching out to an agreement we decided to just charcoal the pressure reducing valve first. Upon taking the old one, and installing a new one, I had to re-pipe a section of it, because there was a T right next to the PRV. Upon completing the work, I turned on water check for any leaks, check pressure to the house pressure to the house was at 75. There is a one year warranty on the pressure reducing valve. Thank you for choosing keep s

Upon arrival, customer stated that the dishwasher would stop and give them an error code. She thought that it was something to do with the drain and it being clogged upon turning on the dishwasher and running a cycle. I seen that I had no problem draining and we ran The dishwasher a couple times and it was working fine. I told the customer he probably is an appliance issue. Since the dishwasher was 12 years old I charged it dispatch fee. She had no other plumbing issues in the house. Thank you for choosing keep smiling plumbing

Keep smiling will remove old leaking shower cartridge and replace with new one. 1 year parts and labor warranty

Supply and install new half horsepower badger 5 disposal. Includes collar replacement, wiring, and removal of old disposal. 3 year manufacturer warranty 1 year labor warranty Replace widespread faucet in downstairs powder room, existing faucet has a leak on the cold stem side. 1 year labor warranty Replace master bathroom single handle shower cartridge. Shower has had a drip, customer replaced shower head but the issue remains, replacing cartridge will correct the issue 1 year parts and labor warranty Replaced hot side emergency valve under powder room 1 year parts and labor warranty

Upstairs toilet needs to be rebuilt with no internals, seals, and hardware. Will include new fill valve, flush valve, bolts, and seals. Installed two toilet seats as a courtesy

Arrived at homeowners home. About a week ago they found out that their master shower pan is leaking. They have restoration out cleaning up the mess and have dehumidifiers down to collect all the moisture and throughout the week they have been coming back in checking the moisture levels and they came back today and said that it is still collecting moisture telling them that there is still a leak on something. The homeowner explained that he has been taking showers in the bathtub so he believes that it is one of the bathtubs if not both. He showed me the master first and I did not see any telltale signs of a leak. Then he showed me the hall bathroom and explained that it is holding water and has not gone down. I explained that we would first have to clear the stoppage in the bathtub in order to run Water to see what is leaking. Upon further inspection of the bathtubs, I found that the grout has started to deteriorate and is missing in a couple places telling me that it could be leaking f

Client called us out for an estimate on basement water closet. Flange is 11” from wall. Customer will reach out after buying the toilet. Thank you for choosing Keep Smiling

Ms.Ordu wanted a total of three fixtures installed to being floodlights, and the third a ring light. Provided a visual panel inspection and noticed neutral wires should be separated. Flood light on the has been giving problems even though it’s only been in for three months. Previously there had been a ring flood light in that location but water damaged it twice from water. I told her I believe water could be getting into the light box. The only way to know for sure is taking it down. The center is where the ring camera was but unfortunately it did fall off and break. Customer believes it was not properly secured.

At today’s visit, I installed a customer supplied chandelier fixture in the dining room. I also installed a customer supplied coach fixture on the front porch. The installations of the fixtures comes with a 1 year warranty.

Inspected one 2022 Rheem 2.0 ton ac 80% gas furnace and one 2020 Comfort Aire 80% gasfurnace / 3.0 ton ac. Checked all electrical and mechanical components. Checked thermostats , DeltaT, ductwork, refrigerant pressures, subcooling, super heat, water washed condenser coil, voltage, amperage, and capacitance. Found both dual run capacitors slightly weak but still within factory specifications. Both system cooling at this time. Thank you for choosing Keep Smiling. Have a blessed day.

Client recently purchased the home and wants an add a couple gas lines. Provided estimates. Thank you for choosing Keep Smiling

I performed 1 system ptu. Found outdoor unit needing coil cleaning. Preformed coil cleaning. Made recommendations for DAT SENSOR AND BYPASS DAMPERS.

Homeowner would like to relocate toilet in basement bathroom downstairs and remove raised concrete block that original toilet was sitting on. New drain will be installed for toilet that will be centered with the surrounding walls/shower wall. When drain install is complete, we will move and replace emergency stop to keep it in line with new toilet location. Will pour back concrete to rough grade. 5 year parts and labor warranty

Upon arrival, homeowner stated that water heater located in crawl space has not been inspected in a while and wanted us to inspect it. He also stated that hot water was running out quicker and it would take longer for water to get hot. After further inspection, found heater to be 17 years old and stated to homeowner that heater was due for replacement due to age. Presented options to homeowner on replacing with a 50 gallon gas heater or a tankless heater. Homeowner decided to move forward with 50 gallon option and signed estimate. Shut water off to home, drained old heater and removed. Cut out old gate valve and placed new 50 gallon gas heater in place. Made all proper connections to e siting copper pipe which included installation of a quarter turn ball valve and expansion tank that was pumped to match home water pressure of 65psi. Also connected gas line using a new gas flex line and connected t&p line with a new drip 90. Vent line was also connected properly. After all connections w