Lilburn, GA

Upon arrival, customer claimed that there was Still A leak coming from the Toilet, we pulled and reset. They said they saw water at the same spot and was thinking the issue was still going on. Me and the homeowner ran for about 15 minutes, flushed the toilet 5 times and no water was visible. I told the customer that if they see any Sort of water in the next couple days to give us a call back and to be more attentive to see what faucet is being used when the water shows up. Thank you for choosing keep smiling plumbing !!!!

Upon arrival customer stated that he had a toilet that would fill up and when it did fill up sometimes it would cut off and a faucet in the same bathroom was leaking. Upon further inspection I found that the toilet was running because the fill valve had failed and the flapper was deteriorating and the faucet had failed internally customer was presented options to fix these issues and he chose to replace the fill valve and flapper today and he would like to go pick out his own faucet and will call us back to install at a later date Today I replaced the fill valve and flapper in the upstairs hall bathroom 90 day warranty Thank you for choosing keep smiling plumbing, electric, heating and cooling and have a very merry christmas!

Upon arrival customer stated that she was getting a dishwasher installed by Costco and they would not install it until she had a shutoff valve and drain access under her kitchen cabinet Below you will find all the work preformed today Take out and cap off old dishwasher drain and water supply And install a dishwasher drain slip extension and shutoff valve for new dishwasher that will be installed by Costco 1 year warranty

KSPEHC was called out for multiple plunging issues. On site tech was informed that the basement kitchen sink has a leak underneath it. There is also a drip in the basement ceiling and the upstairs hall toilet isn’t functioning correctly. After investigation tech was able to determine the cause of the leak underneath the basement kitchen sink as well as where the drip was coming from in the basement ceiling. Basket strainer on left side of the dual compartment sink is loose allowing water to get underneath and drip onto the cabinet base. The drain assembly for this sink is also against code and should be transitioned back to the proper piping arrangements. Tech provided options on repairs to the plumbing system. Homeowner authorized tech to make necessary repairs to the toilet in the upstairs hall bathroom. This toilet was also the cause of the dripping in the basement. The wax seal has failed allowing water to escape and travel down the outside of the stack and drip off at the bot

Arrived at homeowners home. Homeowner had 40 gallon gas General electric water heater from 2006 that was leaking into the basement. After talking with the homeowner they explained that it has been leaking for quite some time, but they went to take a shower last night, but had no hot water so they called a plumber. After inspecting heater, I found that it was a 40 gallon gas General Electric from 2006, I took off the plate covering the burner assembly and stuck my fingers in to fill if there was moisture and it was soaked telling me that the tank of the heater has rusted out, causing it to leak. I called Miss Deborah and explained that we could not repair it then we would have to replace it. I explained that we would be replacing it with a Bradford white with a 10 year warranty and all new copper pipe going in and out of the heater, and a new shut off valve with a new expansion tank because there’s doesn’t have one as of now. Miss Deborah explain that this was out of their budget so th

Customer requested to install a new nest flood light cam on the back porch from scratch. Power will be taken from a GFCI outlet 15’ away.

Sent over estimates to the customers email. He is going to think on it over the weekend.

Upon arrival, customer stated that he had a Roman tub faucet that he would like to swap out for a faucet that he had supplied with a pull out spray handle. Customer was left with an estimate to satisfy his needs.

2- toilets making sound when flushed and powder bath was leaking on floor,Supply and install Toto toilet in powder bath and complete rebuild in m bath toilet.

The customer is having a new dishwasher installed. Need to have new stops installed underneath the kitchen cabinet so the dishwasher will have a feed going to it. Need to cut the old water line feeding the current dishwasher and cap it in the basement.

Upon arrival customer stated that they had a leak under the kitchen sink and a leak coming from somewhere in the laundry room Upon further inspection I found the leak in the kitchen was coming from the cpvc glue joint on the hot side straight stop and the leak in the laundry room was from a old drain pan line that had not been capped off I replaced the leaking straight stop under the kitchen sink and also capped off the old laundry drain pan line 1 year parts and labor warranty

Please see attached note. 1 Hour

Arrived at home owners home. Homeowner had hall bathroom toilet that wasn’t draining properly. After talking with the homeowner he explained that he had guests over yesterday and he thinks they may have flashlight and paper towels down the toilet, and now they were clogging it up. He explained that he has already tried to plunge it, but was unsuccessful. after inspecting toilet, I tried myself to plunge the toilet, but was unsuccessful. I flush the toilet and it drained twice but on the third flush it backed up. I gave homeowner an estimate to auger hall bathroom toilet with an attempt to clear the blockage. Homeowner accepted. I did the work. I was able to successfully clear the blockage and have the toilet draining successfully. Thank you for choosing keep smiling Plumbing and electric heating and cooling. Toilet blockage comes with a 30 day limited warranty through keep smiling Plumbing.

Arrived at homeowners home. Homeowner had toilet. That was still running after. I have been out twice and replace the fill valve. When I was out the first time, the homeowner mentioned that he had already replaced the flapper because that’s what he thought it was. After inspecting work, I carefully listened and heard water seeping through the flapper, and then the fill valve will kick back on to fill back up the toilet. I explain to the homeowner that the type of flapper that he use to replace it the rubber material will get bumps in it causing it to not seat right letting Water seep through. I swapped out the flapper and the water stop seeping through telling me that it was indeed the flapper. Thank you for choosing keep smiling Plumbing in electric, heating and cooling.

Arrived at homeowners home. I was to do work off of estimates that I gave yesterday Monday, November 25. Homeowner had 40 gallon gas water heater that was leaking into the basement. After inspecting work, I was able to give homeowner an estimate to replace the 40 gallon gas with a new 50 gallon gas Bradford white water heater. Homeowner wanted to think about it for the night and called back wanting to get it done. I removed old 40 gallon gas and installed new 50 gallon gas Bradford white. When I work was done, I tested for leaks and functionality, and all is well. Thank you for choosing keep smiling Plumbing and electric heating and cooling. 50 gallon gas Bradford white comes with a six year manufacturer warranty. All other work comes with a one-year warranty on all parts and labor through. Keep smiling Plumbing.

Found no touch kitchen faucet was leaking from solenoid box and faucet would need replacing,install customer supplied kitchen faucet.

Arrived at homeowners home. Homeowner had a couple things going on that he wanted me to look at. The upstairs master bathroom the sink in there was leaking from the handle, the main level toilet, the fill valve would not fill up the toilet, in the main level hall, bathroom the pop-up assembly Pop-up piece was not working, and they had an old reverse osmosis system up underneath the kitchen sink that was not working. After talking with the homeowner, he stated that these problems have been going on for sometime they were just waiting till they could get around to doing it. After inspecting work , I gave homeowner an estimate to replace the fill valve in the main level hall bathroom, also to replace the pop-up assembly in the same bathroom and then replace the reverse osmosis system underneath the kitchen sink. Homeowner only wanted to get the fill valve done. I gave homeowner an estimate to replace the hall bathroom fill valve on the main level. Homeowner accepted. I did the work. Teste

Install a hose bib in the basement attached onto the 3/4 waterline going to top floor bathroom in order to allow the customer to drain down that waterline when it get cold enough to freeze so that he can prevent pipes from freezing 1 year parts and labor warranty

Arrived at homeowners home. Homeowner had 40 gallon gas Rheem that was in basement that was leaking. After talking with the homeowner he said that the heater has been leaking for a week and he is wanting to get it taken care of. After inspecting work, I found that heater was installed in 2021 and is leaking from the bottom. Explain to the homeowner that once they start leaking from the bottom, there is likely a hole in the tank itself and there is no repairing it. I explain to the homeowner that we would have to replace the heater and that we supply Bradford white water heaters. I explained it it comes with a six year manufacturer warranty, but can be upgraded to a 10 year warranty. I explained that I would replace the expansion tank and all new copper piping along with new gas piping and a new main shut off for the heater. I gave homeowner an estimate to replace 40 gallon gas Rheem with new 50 gallon gas Bradford white. Homeowner explained that he is wanting to think about it for the

Whole House Redevice

Arrived at homeowners home. Homeowner had fill valve that I replaced previously this week that is still running, and taking forever to fill up the toilet. After inspecting work, I explained to homeowner that I would replace the fill valve and that should solve the issue. I replace the fill valve in the hall bathroom. Once I was done by, turned back on water, and fill it up the toilet, and flushed the toilet 10 times and everything was functioning well. Thank you for choosing keep smiling Plumbing in electric heating and cooling.

On arrival found several systems not working properly. after speaking with technical support we discovered three of the systems are not matching up. Some outdoor and indoor equipment are not series matching which are not allowing them to communicate or function properly. It is determined we will need to return and recover refrigerant, move equipment around to match, pressure test, vacuum and recharge systems. We will schedule when we have a warmer day for charging. Thank you for choosing Keep Smiling. Have a great day.

The customer said he will call me back in 30 minutes to decide if he wants to proceed forward with the work. The customer had a leak on his main waterline which I told him I had the ability to do today.

Arrived at homeowners home. Homeowner had toilet that was running in the hall bathroom and has ran up to Water bill. After talking with the homeowner, he explained that they are moving and they want to fix the leak. And it has also ran off the water bill. He mentioned that it has been running for the past two months. After inspecting work, I found that it was the fill valve that was not shutting off, causing the water level in the tank to rise above the flush valve and create an endless cycle of wasting water. I gave homeowner an estimate to replace the fill valve in the hall. Bathroom toilet. Homeowner accepted. I did the work. Tested for leaks and functionality and all is well. Thank you for choosing keep smiling, plumbing, and electric heating and cooling. All work that was done comes with a one year parts and labor warranty through keep smiling Plumbing.

Arrived at homeowners home. Homeowner had upstairs master bathroom that the sink vanity was stopped up and barely draining. After talking with the homeowner I found that the house was built in the 80s and he has not had any problems with it before now. He also explained that he has already poured Drano down the sink to try to help it drain. after inspecting work, I was able to give homeowner an estimate to sneak vanity through P-trap underneath. Homeowner accepted. I did the work. Tested for leaks and functionality and all is well. Thank you for choosing keep smiling Plumbing in electric heating and cooling. The sink drain comes with a 30 day limited warranty on the stoppage through keep smiling Plumbing.