Watkinsville, GA

Homeowner is gathering pricing and options on sewer repair underneath the garage slab. Gave homeowner pricing on pipe liner that he requested as well as an alternate repair route where we could tunnel to compromised pipe. Dispatch fee waived

Upon arrival customer stated that she had order a toilet that arrived yesterday and would like to get it installed. The toilet is a one piece pressure assisted toilet going into the master bathroom. I gave the customer a price to swap out the toilets and she agreed. Today I installed a customer supplied one piece pressure assisted toilet After the install I explained to the customer that you can no longer reach around the toilet to get to the emergency shutoff valve and showed her that the toilet seat pops off and on I order to get to the valves inside the base of the toilet. 6 month parts and labor warranty Thank you for choosing Keep Smiling Plumbing, Electric, heating and cooling!

We installed a tankless water heater for he Allen’s, 1 year and 1 week ago. Since the recent sub-freezing temperatures they have been experiencing a drip from the water heater. Upon inspection found that condensation drain has froze causing condensation drain to become clogged, resulting in condensation leaking out of overflow. Thawed condensation drain with hairdryer to remedy issue. No charge under warranty.

Supply and install two new valves for laundry hook up. Both are corroded and not closing. Was able to replace both valves for homeowner. Replaced one CPVC drop ear as a courtesy with a brass one. Original one cracked when removing valve. 1 year warranty parts and labor

At today’s visit, the 6 recessed wire installed into the living room along with the new gimble led recessed fixture. The 6 recessed were added from scratch whereas the gimble fixture was put in where an outdated bug-eye recessed fixture had previously been. All 7 of these lights turn on with the same dimmer switch which was also installed today. Two outlets were added from scratch in the top most shelf of the living room bookshelf's. Power for these two receptacles was obtained from a junction box in the attic. With the power back on to the circuit, the outlets are in proper working order. The recessed lights all came on and dimmed as intended. Each of the recessed fixtures is set at 3000k for color temperature. All parts supplied and installed by Keep Smiling Co. Come with a 1 year warranty. The ceiling fan in the office is rated to take up to 14w LED bulbs.

Install new 50 gallon low bow in utility room under stairs on main level. New water heater install comes with new ball valve and thermal expansion tank. Comes with 10 year parts warranty. 1 year labor warranty.

At today’s service, Mrs. Sharon was experiencing an issue with her office ceiling fan where the light bulbs had stopped working. The fan was one that did have pullchains and also a remote control setup. The remote had gone missing for a while. With this in mind, power was verified at the fan by turning on the blades and making sure that it was still operational. With just the lights not working, as opposed to trying to go into the fan and figure out if the light kit was fixable, it was recommended to replace it outright to which Mrs. Sharon agreed. Mrs. Sharon went out and supplied the ceiling fan for today’s installation. I performed the assembly and installation of the new ceiling fan. Upon completion, the fan was tested and in proper working order. Wednesday the 8th of January between 8-10 I will be returning to perform the work regusrding installing 6 led wafer fixtures, 1 recessed gimble fixture, and the installation of two outlets which will be installed into the living room book

Upon arrival customer stated he was getting a sauna out by his pool and would like a outdoor freestanding shower that he is supplying in stalled near where the sauna will be going customer was left with two options to get that taken care of for him one option is to run hot and cold water lines to the outdoor shower and the other option is to run just cold water to the outdoor shower Thank you for calling Keep Smiling Plumbing, electric, heating and cooling and have a very merry christmas!

Supply & Install Water Heater in crawlspace. Homeowner currently has a 50 lowboy/short water heater. Install will include new valve, thermal expansion tank, and piping. 10 year tank warranty 5 year parts warranty 1 year labor warranty

At today’s visit, Mr. Ricardo is interested in having an outlet added behind the tv in his living room. He is also interested in having a flood light installed from scratch on the eve of the second floor roofline on the back of the house to illuminate his driveway for security. Two estimates were provided for this work.

Gave estimate for water heater repair and install

Left four options for heat pump and air handler 3 ton with a 10K W heat strip, Brian or carrier. Price does include finance fees and can discount pricing by 10% if you choose to pay with debit card check. Note this price is good for systems operating our 410 a refrigerant we need to check availability pricing will not be good after the first of the year will go to a different refrigerant. Will have to update the pricing. William Powell. 404-664-6369

Came out to the Farrow residence to diagnose why her solar isn’t working as it should upon diagnostic did discover the inverter does need to be changed out and there potential issues with the solar panels as well.

Dispatch fee for coming out. Homeowner in fact has hot water, but wanted to discuss hypothetical options for the future if she did run into issues. Homeowner has a marathon heater already install in her home with no issues. Customer does have some polybutylene piping and incorrectly installed CPVC throughout the house. Discussed repiping, water filtration, and water heaters.

Tankless warranty brake down 15 yr heat exchanger 7 yr on parts 1 yr parts and labor Warranty is kept with yearly maintenance of the unit Urinal warranty is one yr parts and labor Provided estimates as requested

Inspected system and took measurements for replacing 2010 model Payne heatpump system. Built quote and emailed estimate to homeowner. He will call us in a day or so to schedule install. Thank you for choosing Keep Smiling. Have a great day.

Massive grease blockage. I was able to clear under the sink with a 3/8 sewer machine. We were able to verify by opening the septic lid and watching the huge chunks of Grease exit into the tank Additionally, I found the vent above the kitchen sink. They had built the new porch and notch stuck the vent through the tin roof, I was able to cut below the tin to assist with airflow in the system

Replaced water heater in storage closet and added Recirculation pump with crossover tee to remedy customers dissatisfaction with hot water delivery times.

Arrived at homeowners home. Homeowner had upstairs master bathroom, toilet that he was changing out, when he removed the toilet, he noticed that the flange was correct. He tried to replace the flange himself, but to no avail. After talking with the homeowner, I found that he is replacing the toilet because it was making a noise and he did not like the toilet. After inspecting work, I found that the flange was an outside flange. I informed homeowner that we would have to cut a hole in the living room ceiling to gain access to the pipe work for the toilet to replace the flange. I gave homeowner an estimate to replace the flange along with looking at the Roman tub because homeowner said it was leaking. Homeowner accepted. I did the work. The Roman tub is leaking from one of the jet pipes and down in to the living room. I explained that we do not work on the jet pipes. I am referred him to MTI in Suwanee. Checked pressure at water heater and pressure was 110 psi. I explain to the homeowner

The escoe family had another soft tissue blockage on the washing machine drain line. When I first put my camera down he line I found clumps of lint and cat hair, I ran my flex auger in the line again, then ran water for two minutes and the drain did not back up. Mr Escoe did also inform me that the septic company will be out tomorrow to pump the tank. I also advised Mr. Escoe to look at the filter on the washing machine due to the number of cats in the home.

The escoe family had a soft tissue blockage that came from the washing machine drain when the kitchen sink would run. Once I found the problem I used a flex auger to clear the blockage, I ran more water and the drain functioned properly.

Arrived at homeowners home. Homeowner had two showers, one in the upstairs bedroom bathroom that the shower cartridge has gone bad and it’s causing the showerhead to leak, also in the downstairs bathroom, the shower is doing the same. Homeowner also had master bathroom that the sink faucet had a steady drip on it. After talking with the homeowner I found out that everything was at least 20 years old. I checked pressure at back hose bib because water heater had a plastic drain and pressure was 50 psi. I explain to the homeowner that that is perfect and that it was likely old age that made the shower cartridges and faucet handle cartridge go bad. After inspecting showers, I found out that both shower cartridges were deltas, and that the vanity faucet was a Kohler but I would have to leave and go find a Kohler cartridge to fit the vanity faucet. I gave homeowner estimates to get work done. Homeowner did not want the work done today and he wanted to think about it and said he will call us

Outlet beneath sink needed to be swapped over from a switched outlet to constant hot. Customer was happy with results.

Arrived at homeowners home. Homeowner wanted reverse osmosis system installed under kitchen sink because husband drinks a lot of water and she is tired of going and buying the 5 gallon jugs of water from Walmart. I examined space under kitchen sink and informed homeowner that there is enough room to install the reverse osmosis system. explain to homeowner that there is also a whole home filter that you can drink from any fixture in the home and it will be clean water. I explained that the whole home filter is a little bit more than the reverse osmosis system, but it is worth it. Gave homeowner both estimates for the reverse osmosis system and the whole home filter . Homeowner says she wants to talk it over with her husband and she will call us back if she wants to move forward with the work. All work that would be done would come with a one year parts and labor warranty through Keep smiling plumbing.

On arrival instepected systems upstairs 2016 carrier, checked deltaT had a 20 degree temperature slit on both systems, replaced two homeowner supplied 16x25x1, checked duct work, blower motor and blower wheel, bot systems are working properly now, gave homeowner buisness card and brochure, thanks you for choosing keep smiling have a great day.