Tucker, GA

Issue: system isn’t cooling, customer states that it stop cooling after he had ducts clean. House has 1 system. System is dual fuel (gas+heatpump), Furnace is gas 90% Carrier about 14.5 years old located in the crawlspace. It has an air filter 20x20x1. Upon arrival customer informed me that he tried installing nest thermostat but system still not cooling, he said that system stop cooling after he had ducts clean, he said that the duct cleaning company came the next day and replace capacitor to outdoor unit and they couldn’t figured out why system isnt working anymore, I explained him that nest thermostat is installed wrong, he said that there is another thermostat for upstairs and that one doesn’t work at all, when I went to check furnace on the crawlspace, I noticed that Zoneboard doesn’t has a thermostat connected to zone 2, explained customer that upstairs thermostat won’t work because is not connected to the Zoneboard, it has 3 dampers that I don’t know if they are working but th

I arrived on the job and spoke with Mr. Zugay about what issue he’d been having with the light we replaced this morning. After doing a brief diagnostic I found there was a lack of power to the light fixture. Nothing was wrong with our connections nor the instillation so I charged for a switch replacement and corrections of the circuit. Once the switch was replaced and the neutrals tightened the light worked as intended. I then collected payment. 1 Year Warranty.

Upon arrival customer stated that he has 2 showers upstairs that he would like the handles and shower heads replaced. Upon my inspection I found that the trim that he had bought will not work with the shower valves that he has in the shower. I explained to him that the kits he bought do come with the valves and we can replace them by cutting out some Sheetrock behind the showers. He expressed to me that he doesn’t want holes everywhere right now so he would just like a price to replace one shower valve in the hall bathroom and replace the shower head in the master bathroom. I presented a price to the customer and he agreed Today the customer chose to Replace the shower valve in the upstairs hall bathroom with a customer supplied delta shower valve And replace a shower head in the master bathroom shower with customer supplied shower head 1 year warranty labor only Keep smiling is not responsible for any sheet rock repairs. No warranty on customer. Supplied fixtures.

I arrived on the job and spoke with Mr. Zugay about what work he would like performed. I wrote up a quote to replace the existing vent hood above his stove, along with replacing the light fixture above his sink. He liked the price so me and Robert got to replacing the fixtures. Once completed we presented our work to Mr. Zugay and collected payment. 1 Year Warranty.

Prior visit- Mr.Roberts experienced issues in the home after a thunderstorm in the evening. This caused issues for internet, thermostat, and partially electrical system. I found no solid evidence of a grounding system going to the panel. In most cases homes of this year it can be found at the water line coming in. There was no solid 4,6, or stranded ground copper wire found in the panel. The service line neutral/ground was the only thing present. The only ground rod found was for the communication lines located to the right of the front door but shares no connection to the electrical system. Outlets where the internet box is located has power. Tested other outlets in the space and those are also fine. I did find the kitchen and bathroom outlets to not be GFCI protected. Todays visit- Today I’ve installed a whole home surge protector. It is visible just below the panel. In order to make sure this works correctly a grounding system had to be installed. The grounding system also i

Technician came to inspect unresponsive thermostat. After inspection, concluded that the thermostat needed replacement. After speaking with resident, he agreed to have it replaced. After installing technician tested unit. System is now operational. Thank you for choosing Keep Smiling! Have a great day!

Arrived on site today to rough in the water lines and drain line for a washing machine that will be sitting next to the sink. I cut out the Sheetrock needed to complete the job and ran the water lines by replace the emergency shutoffs underneath the kitchen sink and adding tee fittings to branch off the hot and cold water lines to feed the new washing machine and cut the 2 inch drain stack and added a new drain line for the washing machine. 1 year parts and labor warranty Keepsmiling is not responsible for any Sheetrock repairs. Thank you for choosing Keepsmiling plumbing, electric, heating and cooling!

Technician performed tune up for 2 systems. Upstairs unit is producing a 19 degree temperature difference. Downstairs is producing a 23 degree temperature difference. Both indoor blower motors pulling normal amperage. Both indoor housing units are clean with operational safety switches. Outdoor pressures in normal range. Downstairs capacitor is in good standing. Upstairs capacitor was getting weak. After informing resident, resident then agreed to have it replaced. After replacement, tested system. Unit is operational. Technician also cleared drain line of debris. No other faults found. Thank you for choosing Keep Smiling! Have a great day!

Came out to the Gizel Atlanta for a 30 amp dryer circuit they wanted ran about 50 ft away from panel on the other side of the room where the panel is located.(1 year warranty.)

Currently Mr.Gore is looking to have some work done. There are several small projects throughout different locations. I have broken down all projects in the estimates. Ceiling fan replacement in two locations. He doesn’t have them yet. Locations are living room and master bedroom. Removal of the extra outlets if possible. Master bedroom, dining area, and living room. Securing loose 240 circuit in the basement. Correcting the breaker for the surge protector. Dedicated outlet for the possible addition of a bidet. Horow brand. As discreet as possible. Adding two floor outlets. Location cannot be determined yet until he’s arranged furniture in their locations. The last item is adding an outlet above the fireplace. This outlet has to be recessed. He would likely be ready in the coming weeks. At the moment he is still moving into the home. We’re not responsible for any drywall damage.

Came out to give estimate on some fluorescent lights.

Provided different estimates to Mr.Cook Items for the future are installation of a ring flood light camera. This would mean one of the outdoor sconces would be replaced by the flood light camera. The other sconce light will have to be replaced with an outdoor sconce light with photocell capability. The switch will have to remain in the on position. Ring doorbell can be installed in place of the broken doorbell. Currently not working. If the transformer is no longer working or providing enough voltage, this will have to be replaced and price will change. Currently the grounding wire to the home is cut off at the first ground rod. This is the most important item to repair. This is vital to the home and protects you from excessive voltage. Serious consequences can occur in emergencies like damaging equipment and prevent shock. The only thing done today was the outlet in the back. Previously it was hanging off the wall. I’ve installed it with new parts and secured it to the home. I’v

At the Williams residence I was given a walkthrough on the future project for the office shed. Shed interior is approximately 115 square feet. Inside he would four recessed lights, standard outlets, one at 6ft for tv, and two outlets on the outside. An additional two lights will be installed at the front of the shed left and right. (These fixtures are not provided by the company.) Panel location is in the laundry room. Circuit can either be ran from bottom or top of the panel. I will exhaust all my options if I’m unable to run the circuit without drywall damage. If unable I will inform before cutting. We are not responsible for repairs to drywall. The options provided are one with permit and one with no permit. I’ve explained the advantages and disadvantages of both options. The option with permit can delay can hold up the project resulting in longer finish time. The city could also require more than just the additions to the shed. They could ask for additional changes in the home

Installed 7 new led wafer can lights Installed 3 1p switches Installed 2 1p motion switches Installed 3 additional wafer cans as a courtesy Tested and all working properly

Replace/Install tank to bowl gasket kit in upstairs hallway bathroom. Current toilet was just rebuilt and is leaking badly from the base of the tank when flushed. Minimum repair charge for fixing upstairs bedroom bathroom toilet. Toilet was just rebuilt, but is still running and takes a long time to fill.

Technician performed tune up for 16 year old gas furnace split system. Filter was replaced. Unit is producing an 18 degree temperature difference. Blower housing is clean. Blower motor is pulling normal amperage. Condensate pump is working with no issues. Outdoor capacitor was very weak. Resident agreed to replace capacitor. Pressures were a little low. Resident agreed to add 1 pound of refrigerant. Unit is now at normal pressure levels. Outdoor coil is also clean. No other faults found at this time. Thank you for choosing Keep Smiling! Have a blessed day!

Came out to the smith residence to see if there is indeed another circuit ran inside of the master bathroom and there is not there is only one additionally while I was here the tech replaced a cracked Gfci and a stacked toggle switch.(1 year warranty.)did advise to run a new circuit for the outlet for hair dryer use in the future.

Technician came to replace thermostat and perform tune up. Indoor blower motor pulling normal amperage. Furnace did not have an accessible filter rack so resident agreed to have one put in. Unit is producing 18 degree temperature difference. After replacing thermostat, technician tested thermostat for both heating and cooling and they are both operating. Outside capacitor is in good standing. Condenser was cleaned and washed out. Technician reversed the wiring of the outdoor fan because it was blowing in the wrong direction. Could not get refrigerant pressures because the suction line service valve began spewing out refrigerant when taking the cap off. Technician tightened cap back on to keep remaining refrigerant from leaking. Due to the age of system and outdated refrigerant (R22), it is my recommendation for a system update.

Attempt to clear blockage for bathroom toilet. Business owner pulled toilet prior to our arrival. Keep smiling will attempt to clear blockage with sewer machine. Was able to PARTIALLY clear blockage. Cannot warranty flow due to cast iron piping. Was able to locate problem area in piping with sewer locator. Problem area appears to be directly over a previous repair in the kitchen storage room near freezer. Restaurant owners will contact landlord as the landlord’s plumber is who made the repair. Cannot full diagnose issue with piping as there is too much grease in the line to see clearly on camera. In order to fully diagnose, Keep Smiling will need to jet sewer line. Separate estimate will be provided.

Upon arrival customer stated that they have been experiencing water pooling up on the ground in front of the cabinet that a 30gal electric water heater is in that is 21 years old. Upon my inspection I found that the water is coming from the bottom of the water heater due to a cracked tank and I explained to the customer that the water heater will need to be replaced. She told me that there was another water heater down the hall and was wondering if we could use that one to also feed the kitchen and bathrooms because that’s all the 30 gal was feeding. Upon inspection of the heater down the hall I found that it was a 40 gal electric heater that is 23 years old I explained to the customer that that heater would need to be replaced to have the extra hot water to feed the other side of the office. I gave the customer options for both of the solutions we came to and she decided to get the 30 gal water heater replaced. Today i Replaced the 21 year old leaking 30gal water heater with a new 3

Upon arrival, it was discovered that customer had some water coming up out of the floor, drains with toilet paper, mentioned that they have not ran any water from the bathroom since the incident at the end of last week, technician, flush toilet several times, ran several sinks, got a small rise of water In the standpipe of the floor drain that would quickly go back down. Technician will recommend sneaking floor drains for soft blockages to help ensure there are no instructions, technician will also provide estimate to replace fill valve on front bathroom by waiting area. Customer also had complaint that when toilet was flushed, the lavatory faucet would spit at you after inspection it was found that the fill valve fill hose for the bowl that goes into. The top of the flush valve was not properly connected and needed to be replaced. it was causing the sputtering or spitting issue with the faucet.

Estimate to replace sewer line from the home to the tap/right before. Homes existing sewer has failed causing roots to enter line and any hard waste gets caught up. With this installation a new clean will be installed on the outside of the home as well as new piping. Clean out connection will be dual directional allowing home to be service from outside in both directions. Once ground has been excavated we will be replacing the sewer line with PVC at a set pitch to ensure proper function and flow. After replacement and testing we will compact excavated dirt around pipe in stages to prevent settling in the future. Ground will be restored to a rough grade. Not responsible for landscape or irrigation. Estimate includes all labor and material as well and clean up of all job related debris. Wheat straw and grass seed will be spread at completion. All work was completed to scope of estimate. Ran camera down sewer line to ensure function, no more leaks or clogs at this time. Thank you for

Came out to the Woodward residence to replace one smoke combo that wouldn’t stop beeping in the hallway.(1 year warranty.)

Pull toilet, camera line, complimentary clearing and reset water closet. Preformed camera inspection as well as a complementary drain clearing. Was able to retrieve roots from line. Found break in line that will have to be repaired. Estimates provided. Thank you for choosing Keep Smiling

Arrived at customers house to give a quote to add light to car porch customer accepted quote i did run wire and add box will return to install fixture on Thursday morning