Suwanee, GA

Leak in ceiling from bathroom above supply line to toilet has leak when valve turned on,need to replace supply line,customer has a home warranty and did not want to replace.

Upon arrival, I was greeted by Mr. Hofer. He scheduled with Keep Smiling because of a possible thud coming from his pipes. His primary concern was whether or not this thud sound is something that he should be concerned about. I performed a basic assessment for re-creating the sound. I only managed to hear it associated with the main level hallway toilet. Mr. Hofer added that it would happen with a couple of other toilets. Unfortunately, I was only able to re-create it with the previously mentioned toilet. The sound I heard was a subtle thud. It was never a loud, violent noise. I do not believe that it is straightforward water hammering. I believe it is more likely associated with the toilet fill valve. I emphasized that these kinds of situations are never quite obvious as to the cause. Mr. Hofer allowed me to inspect his water, pressure and thermal expansion tank as well. The water pressure is perfectly fine, but the thermal expansion tank had failed. I informed him about the function

Upon arrival, met with homeowner and she stated that she wanted to have shower knob in master bath replaced. Homeowner had purchased a replacement knib and also a delta cartridge that she wanted replaced as well. After further inspection, found that delta cartridge that she had purchased was not the correct cartridge for this shower valve, and also found that new knob would not work on shower valve. Presented quote on replacement of cartridge provided by us and installing existing knob properly and she agreed with quote. Checked water pressure in home and found to be within range of recommended pressure. Shut water off to home, drained lines, removed old cartridge carefully and installed new OEM cartridge. Applied valve grease to help prevent seizing in the future. Installed existing knob properly and tightened. Turned water back on to home, pressurized lines and tested. No leaks were detected after repairs were completed. 90days warts on cartridge. Thank you for choosing Keep Smiling.

On arrival customer stated that they had a new faucet that they wanted to be installed in the kitchen. To tell me that they had some emergency starter they would like to replace just because we couldn’t close one they also told me about a hallway restroom where they would like to change out The flex piping in the drain. I gave them an estimate and told them if they went with my estimate since it was just a fast easy little repair in the hallway restroom. I would do that for free. They agreed on starting the word the old sink was really hard to get out. I also went back with some quarter turn emergency stops. Upon completion of work I tested for any leaks as well on the drain. There is no leaks. There is a six month warranty on the emergency stops, and there’s a one year warranty on the installation of the new Faucet. Thank you for choosing keep smiling plumbing

I arrived on the job and spoke with Mr. Carlan about what work he would like performed. After looking the job over I wrote up and presented a diagnostic. We came to an agreement so I moved forward with diagnosing the outlet by the furnace to find the cause of the issue. After some searching I found that the wire feeding the outlet came loose from its starting connection. I corrected this within the diagnostic fee and presented my work to Mr. Carlan. He was pleased so payment was collected.

Customer wanted a fan installed in one of her rooms. The room currently had a regular light and I advise her that we would have to change out the junction box for a fan rated box. she also wanted two outlets replaced in her bathrooms as well as some switches. Customer also had the front door light hanging from the wires so I replaced the fixture. Customer supplied the fan, the outside light, and the dimmers.

Installed a 480v 3 phase safety disconnect and a brand new 40a circuit. I also installed a new 120v socket.

Upon arrival, customer stated he had a bathroom inside his office that would not flush. The toilet was a commercial toilet with a 1.8 GPF Sloan valve. It was faulty due to age. Customer approved estimate to replace the entire slone valve. After remove old slone valve and installing new one, we turned the water back on to make sure our repair was free of leaks

Technician performed tune up for 2 systems. Both units have a 20 degree temperature difference difference. Blower wheels are clean. Filter was changed out. Both indoor motors pulling normal amperage. Outdoor units both show normal pressures. Downstairs condenser capacitor was weak but resident declined services to replace. Upstairs condenser suction line was bare. Resident opted in to replacing insulation outside. Thank you for choosing Keep Smiling. Have a good day.

Upon removing toilet in basement bath, found toilet flange to NOT be broken or in improper position. However wax seal was almost completely eroded away. Replaced wax seal and bolts. Reset toilet and caulked around base, to remedy issues

Uppon arrival customer stated they wanted to get there toilets checked and there hose bibs checked because they were shown a high water bill compared to the one last year I told him I would need to charge a diagnostic fee customer improved my estimate. Upon looking around, I did not find no leaks. Pressure was still good. I found no issues. All of the plumbing is good.

Pull and reset toilet in powder bath,replaced tub spout with diverter in 2nd bath tub and replaced shut off valves under sink in 2nd bath

Point arrival customer stated that she could have a leaking water heater into the water heater and then saw that it was leaking from the expansion tank not the water heater I explain this to the customer I also explained why are you expansion tank dies and I also explained how a pressure reducing valve works upon doing that I checked pressure to the house it was like around 130. I gave her an estimate to replace the pressure reducing valve and to change out the expansion tank, and I also flushed her to water heaters for no charge. She approved. I went back with a watts 25AUBPRV I had to put a new ball valve due to a seized up Union on the PRV. I flushed both water heaters and put a new expansion tank. Turned on water again check for leaks. There was no leaks. There’s a one year warranty on the word perform today. Thank you for choosing keep smiling plumbing

The Baker’s are selling home. Buyer had private inspection performed. Upon inspection, inspector flagged basement shower for reversed hot/cold and low volume. Upon my own inspection found that hot and cold were reversed and shower volume was slightly lower than normal. I also found upon inspection than basement sink faucet, hot side is extremely low. Flipped shower valve body and cleaned out debris in shower head to remedy shower issues. Replaced emergency shut off valve and supply line to hot side of sink faucet, to remedy sink issues. (See picture)

Customer requested two outlets to be installed on the back of the house for the new deck. I was able to pull power from nearby circuits and install the outlets flush to the wall. I tested everything once I was finished with the installation and everything was working as it should.

Arrived at homeowners home. Homeowner had outside grill that she was wanting a gas line ran for. I was out previously and gave an estimate to run a new gas line for the outside grill but the homeowner did not want to go with it that day she wanted time to think on it and she called back wanting it done. When I arrived, I started by drilling the new hole through the house for the new gas line to bring from the fireplace out, running alongside the bottom of the deck for about 30 feet, then I brought it up through the deck for the grill, I added a shut off valve. I had the homeowner show me the conversion kit for the grill that converts it from propane to natural gas. I installed the conversion kit, then hooked up the grill to the gas line. I then went and turn on the gas to test for any leaks and functionality, and all is well. I showed everything to the homeowner and had her test the grill but we were unable to get it to light. I made sure there was gas getting to the grill and there we

Upon arrival customer showed me the toilet where supposedly there was debris. I did not see no type of debris toilet was working fine flushing fine she had also said that there was a sewer smell coming from that specific toilet I gave her an option to pull and reset the toilet I explain to her that it could’ve been a bad wax ring. Throughout my evaluation of the rest of the plumbing, I informed her about her tankless, and also informed her that she needs to do a yearly maintenance on. It gave her a quote to flush her tankless. Dispatch fee was quoted and charged. Thank you for choosing keep smiling Foreman.

Customer had a leaking old disposal so I replaced it with a brand new badger 5..

Upon arrival, I was greeted by Patti. She brought me to the toilet in the downstairs living space to show me the recent issue. What has happened is one of the closet bolts broke. It was unknown whether the flange had also been damaged. We chatted about different possibilities for a few minutes. Patti allowed me to inspect the water pressure and thermal expansion tank. Both are perfectly healthy. Patti confirmed that there’s nothing else within the home that she needed to show me. I put together a couple of options for the toilet. After spending a couple of minutes going over the estimates, she agreed to have me remove and reset the toilet. I inspected the flange after the removal of the toilet. The flange has no signs of damage. The flooring around the toilet is warped and uneven. I reset the toilet with a new wax seal and bolts as securely as I could. I also replaced the supply line and applied a layer of silicone around the base of the toilet. A couple of shims were placed under th

Arrived at homeowners home. Homeowner had outside grill on the deck that she would like a gas line ran for. After talking with the homeowner, she explained that the people who built the deck removed the old gas line so she would like a new one ran. After inspecting everything, I found that the best way to go about running the new gas line would be to tie onto the fireplace and stub a piece out of the exterior wall underneath the deck and run it alongside the wall and start it up right next to the grill through the deck. After explaining everything to the homeowner, I was able to give her an estimate to do the work. I gave the homeowner an estimate to run a half inch gas line off of the bottom of the fireplace Tee and out of the house, running along side, the wall at the bottom of the deck and stub it up through the deck. Homeowner explained that the price was more than she expected so she would like to talk it over with her husband and will give us a call back if they want to move forw

The Eappen’s notice water under their kitchen sink. Upon inspection, we could not diagnose a leak of any kind. However dishwasher drain line is not to code and kitchen sink faucet has seized up not allowing it to pivot easily. Upon checking water pressure found it to be relatively low at 40psi and 75 gal power vent water heater is 20 years old. Upon checking age of PRV, it is also 20 years old. Gave Mr. Eappen option to remedy his issues. However he only wanted to pay dispatch fee today. He stated that he has an appointment this afternoon and no one would be at home. We offered to come tomorrow, he stated that he wants to sleep on it, since it is a major cost. I offers financing which he refused and gave him $630 worth of discounts. (See estimates)

Upon arrival customer claimed to have a slow draining tub. She then took me to her master restroom and she was telling me that it’s been like this for a couple months but keeps getting worst and worst throughout time. She then told me she wanted her yearly maintenance on her tankless we installed for her a couple years back. After some talking I gathered up an estimate, which she agreed to and after signing, I began work. I flushed the tankless for 45 min. The bathtub was just filled with hair and conditioner residue. Everything is working good. Thank you for choosing keep smiling plumbing !!!!!

Rough in bar sink fixtures provided Vibration when in use

I arrived on the job and spoke with Mr.King about what work he would like performed. After discussing and looking over the job I wrote up a quote for Installing a new light box for light weight fixtures and wiring within the dining room and replacing an existing light within the breakfast area. We came to an agreement so I got to work. Once completed I presented my work to Mr. King and confirmed he was pleased. I then collected payment. 1 Year Warranty.

Upon arrival at customers house, customer showed me there garbage disposal. She told me that anytime she ran her dishwasher. It wouldn’t drain and it would overfill. So then I informed her that I was going to inspect it after further inspection, I informed her that The cab was never taken out from the dishwasher inlet from the garbage disposal. I informed her that I would only charge a diagnostic fee she approved I took out the carpet install garbage disposal again ran some water ran the dishwasher. There is no leaks and dishwasher. Drained good. Thank you for choosing keep smiling plumbing