Suwanee, GA

Client called us out to home for a few plumbing issues to be assessed. Estimate to rebuild faucet in master bathroom. Also the drain in the kitchen sink has backed up. Will snake kitchen and master bathroom drain. Estimate includes all labor and material. Preformed drain clearing in kitchen sink and master bathroom. Was able to clear blockages in both lines to restore flow. Preformed 2 complete faucet rebuild in the master bathroom on both vanity sinks. No leaks after repairs. Cleaned up all work related debris. Thank you for choosing Keep Smiling

Upon arrival, homeowner stated that there was damage to basement ceiling and underneath kitchen cabinet. After further inspection, determined that kitchen faucet sprayer had failed and would cause water damage underneath every time fixture was being used. Customer already had a replacement fixture. Provided quote for replacement and customer agreed. Shut not hot and cold valves off, removed old fixture and replaced with new Moen faucet. Properly tightened fixture and connected supply lines. Turned water back on at service valves and tested. No issues were detected with new fixture. 6month warranty on labor, thank you for choosing Keep Smiling Plumbing.

Upon diagnosis found significant lime scale build up on heat exchanger. Also vent is ran incorrectly causing moisture to build up in vent. Recommended replacement of entire unit. Mr. Praturu decided to replace unit on Wednesday 8/13/2025

Installed 2 flood lights outside Installed new fan in family room Tested and working properly

Upon arrival, customer stated that he noticed water puddled around toilet located on main level half bath. After further inspection, determined that supply line had failed and caused water damage to flooring. Stated that replacement of supply line was recommended and customer agreed. Removed old supply line and installed a new braided supply line. Tested and found no issues. 6 month warranty on new supply line, thank you for choosing Keep Smiling Plumbing.

Keep Smiling will directional bore a new 1” water service from the water meter underneath the garage and under the side exit steps in between the house and the sidewalk. We will drill a new slab penetration and bring in a new 1” water service with a new main water shut off valve and new pressure reducing valve. 1” Uponor Piping w/ 25 year warranty 5 year parts warranty 5 year labor warranty

Client called us out for a sewage smell coming from the basement pump area. Upon inspection found that pump was not screwed down to the basin and only secured with caulking. Secured lid with screws and applied proper sealant. Thank you for choosing Keep Smiling No Warranty

Client called us out to provide estimate for a tankless water heater. Client declined diagnostics and has a quote for 3k from his contractor. Discussed options and our bottom dollar cost on this job but client was not interested. No work preformed on this visit.

I was met on site by Mrs. Ambort. An appointment was scheduled with Keep Smiling due to a possible ceiling leak. Prior to our visit, she has already gotten air quality and mold testing along with filing an insurance claim. There is a section of the bottom level that has water stains on the ceiling. No other areas of the house has these stains. This area is immediately beneath the master bathroom. I initially ran water in an attempt to re-create a leak. I also utilized dye tablets when running the water. A steady drip was eventually noticed on the ceiling below. After confirming this, I presented a diagnostic estimate for cutting the ceiling open in order to locate the source of the leak. Mrs. Ambort agreed to the estimate, allowing me to move forward. I cut open multiple areas of the ceiling below in order to gain visual access for the diagnosis. What I found is the P-trap for the soaking tub has a defective glue joint that is leaking water. No other leaks were noticed. Mrs. Ambort wi

$1473.10 non-refundable deposit towards water service replacement. Total job cost of $7365.50. Remaining balance due on August 1st $5892.40. Homeowner has a leak on their water service main near the house and the side entrance sidewalk. Gave them the option to cut and remove sidewalk for a spot repair or an option to replace them entire water service. Homeowners decided to replace entire water service.

At the Perkins home they were having issues with a few GFCIs and install a new floodlight. While working on the first GFCI and noticed the other two circuits were not Gfci protected as well. I installed two more. One next to the double ovens and the other on the end of the island. The one at the end of the island has the Gfci and not the first one where the cooktop is connected. Reason being the manufacturer requests a normal outlet preferably on its own circuit. In this case they share the same circuit. The other GFCIs were installed in the master bedroom. Unfortunately both needed their own because it’s tied with the bathroom lighting. If I protected at the breaker it would have to be reset at the panel box instead of the outlet. The last Gfci was outside. The outdoor box it had was still in good condition so I reused it. I applied silicone to also better protect it against moisture. The flood has also been installed and customer did provide it. The lights are pointing as the pr

Upon arrival, customer stated that hose bib located in front of home was not functional. Found that handle had corroded off and there was a minor leak from hose bib. Also, he stated that pressure from back hose bib was low. Tested and found pressure in home to be at 65psi. Customer uses a pressure restricting hose, this is why pressure seems lower. Presented quote on replacement of hose bib and customer agreed. Shut water off to home and drained lines. In basement ceiling I had access to cut out section of 1/2in copper and remove old hose bib. Installed new hose bib and transitioned to pex to make connections to new hose bib. New shut off valve was also installed. After installation was complete, turned water back on, pressurized lines and tested. No issues were detected. Cleaned up work area and secured and sealed new hose bib. One year warranty on parts and labor. Thank you for choosing Keep Smiling Plumbing.

Estimate to remove drywall and replace house Bibb. Access panel will be provided. Installed new quarter turn hose Bibb with a new access panel. No leaks after repairs. Thank you for choosing Keep Smiling

I was met on site by Ms. Brady. An appointment was scheduled with Keep Smiling due to her master bathroom toilet running. She has scored me to it so that I could assess what could be malfunctioning with it. I confirmed that the flapper is healthy as of this visit, but the fill valve was not shutting off. I inspected the other toilets as well. They are, fortunately, healthy. I inspected the water pressure and thermal expansion tank. The thermal expansion tank had failed. The water pressure was at the maximum threshold of the pressure range per plumbing code. It also had a 35 psi drop when using a fixture. I explained the importance and risks regarding both with Ms. Brady. A further explained that the pressure valve has not failed yet, but the current status indicates that it is close to failing. I encouraged her to be proactive with it. I provided estimates for everything. I also provided a couple options for replacing the water heater as it is 20 years old. I emailed those for her reco

Remove & Reset Jammed Disposal, existing unit tripped and is still jammed. Zero warranty on disposal. Drain for kitchenette is too high so previous plumber extended the trap to make it work. This is causing water to sit in the disposal, which in turn is making the disposal to rust and fail prematurely. Cannot warranty disposal or drain it’s attached too. Recommend homeowner has kitchenette drain replaced from kitchenette to the sewage ejection pump. Homeowner has leak on Newer PRV that was installed by another plumbing company. Informed homeowner we can attempt to reseal leak. There will be no warranty since we did not install or provide existing PRV. If homeowner would like a repair with warranty, we would need to replace the PRV. ($650, normally priced at $880) Was able to replaced defective Union on PRV and the Union seal. Union appeared to have hairline crack. New Union installed and no more leak.

I was met on site by Mr. Patel. I was sent out to perform work that was originally assessed and prescribed by a coworker. This visit was to follow through with installing a customer supplied kitchen faucet along with replacing both of the emergency shut offs for it. It was also noted that we would attempt to run a small cable down the laundry sink drain within the garage. This sink was backing up badly. Mr. Patel provided his authorization signature, allowing me to move forward. I spent the necessary time to ensure proper installation of the faucet and emergency shut offs. I operated them and found no malfunctions or leaks. I moved forward with the laundry sink running my thin 25 foot cable. Despite running my cable the entire length, the sink was still backing up. There is a studor vent on the backside between the sink and the drywall. I explained to Mr. Patel that either there is a genuine blockage within the pipe, or the studer vent has failed. After some negotiations, including h

Today we came out to Clean burner assembly connection to gas valve on Rheem water heater, seal threads and reconnect. After resealing, tested and found no leaks on connections. Burner was in good functioning condition. Thank you for choosing Keep Smiling Plumbing.

Supply & Install Fill Valve and emergency stop for upstairs guest bathroom. Existing toilet is filling extremely slow. 6 month warranty

Client called us out for a damaged hose Bibb. Installed a new hose Bibb its access panel. Turn on water and check for leaks. Thank you for choosing Keep Smiling

Installed 4 new fixtures 2 upstairs hallway 1 dinning room 1 down hall GFCI in back porch Tested and working properly

Today we came out to complete quote of installing a customer supplied pressure regulator valve and an Flo by Moen smart water shut off. Water was turned off to home, cut out old prv and gate valves, and installed new quarter turn ball valves. With new pressure regulator valve and smart water shut off. Customer provided prv, Flo, and two main water shut off valves. After installation was complete, turned water back, pressurized lines and tested. No leaks were detected. Water Pressure was set at 70psi. 6 month warranty on labor only. Thank you for choosing Keep Smiling Plumbing.

Came out to the James residence to replace a bad fan motor in the master bath.1 year warranty.

Upon arrival customer’s blower motor housing was making a grinding sound after further inspection. It was determined that there was a screw, bouncing around inside the squirrel cage of the blower motor housing extracted the screw adjusted the squirrel cage system is running and cooling properly without grinding sound at this time

Technician came out for sub par cooling call. Technician performed full diagnostic check and did not find any issues. Unit is producing a 15 degree temperature difference. Outside capacitor is in good standing as well as refrigerant levels. This system was broken down into 3 different zones for the upstairs level. Informed resident of the duct sizes leading to each room. Also explained good practices for this type of heat in these months. Thank you for choosing Keep Smiling, have a great day!

Supply & Install Tank Style Gas 40 gallon short water heater. New 40 gallon heater will include new valve and thermal expansion tank. 10 year tank warranty 5 year parts warranty 1 year labor warranty