Stone Mountain, GA

Upon arrival customer stated that he thought over the estimate and would like to get the repair done. Upon 2nd inspection I found that our first trip out here was a misdiagnosis. we thought the leak was coming from the main drain line in the crawlspace going to the septic tank but today we noticed that the shower drain was completely disconnected allowing every drop of water used in the shower to flow on the the ground in the crawlspace. I explained to the customer that I had found the leak and that our first trip was a misdiagnosis, adjusted the price and he agreed. Today I replaced 1ft of 2 inch pvc pipe and secured it with a 90° pvc fitting to the shower drain. Thank you for calling keepsmiling plumbing, electric, heating and cooling!

Had to bust cleanout cap out of 3 and 4” cleanout. We are not responsible for replacing these brass caps in the cast iron lines. Ran camera down 4” line and all the way outside house as far as we could. Found that the cast iron transitions to terracotta directly on the outside of the home. This line is clear as far as we ran the camera. Ran camera down 3” cleanout and found that bathroom in the basement had a soft tissue blockage and buildup in the cast iron. Ra;the flex shaft down multiple times and restored flow to the pipe. The cast iron may be in need of a repipe or pipe lining. No warranty on drain clearing. Thank you for choosing keep smiling.

Technician came out for no cooling call. Upon arrival, technician turned system on cooling. Indoor unit came on but the outdoor did not. After diagnostic check, found blown capacitor. After replacement capacitor, outside unit began normal operations. Refrigerant pressures are in normal range. Unit is now cooling. Informed resident that due to the age and type of refrigerant it has (R22), if it were ever to start leaking that we will not be able to charge this system and that it will be time for a system update. As of right now, technician did not notice any issues. Thank you for choosing Keep Smiling, have a great day!

Technician came out for no cooling call. Upon arrival both indoor and outdoor units were working. Performed diagnostic check and found refrigerant to be a little low. System only had 4 pounds in total so I only added 1 pound. Outside unit is now reaching the desired subcooling on nameplate. Also checked capacitor, which is in good standing. No other faults found at this time. System is cooling in the low 50’s. Thank you for choosing Keep Smiling, have a great day!

Arrived at homeowners home. Homeowner had upstairs master shower. That was not getting pressure. After taking a look at the shower, I found that the homeowner has already taken off the face plate and cleaned up all the calcium off of it. The homeowner explained that he has tried everything that he knows how to do and does not know what is going on. I explained that I would like to check the pressure to make sure that the pressure isn’t the issue. I checked the pressure at the water heater and found that the pressure was 60 psi. I explain to the homeowner if that is perfect, and that it is probably calcium buildup on the showerhead where it screws onto the shower arm. I gave the homeowner an estimate for a $50 diagnostic fee to takeoff the showerhead and clean it out. The homeowner accepted. I took off the showerhead and found that there was a built up of calcium inside the showerhead. I cleaned it out and then reinstalled the showerhead and turned on the water and the shower is getting

Removed old fridge, installed new one in place with customer supplied water line. Turned on water to fridge and tested for leaks and proper function. No leaks found at this time. All work comes with 1 year warranty. No warranty on customer supplied parts. Thank you for choosing keep smiling.

Technician came out for leak call. Technician located drain line and cleared it with pump. Technician then inspected coil and capacitor indoors. Technician then took refrigerant pressures outside. Refrigerant was very low. Unfortunately because of the type of refrigerant (R22), we cannot service it. Informed landlord of situation. Landlord agreed to have a sit down with our Comfort Advisor at a later date to discuss possible system update. Thank you for choosing Keep Smiling, have a great day!

Arrived on site today to repair the main waterline that cracked and began to flood the front walk way and driveway. Today I Cut the bushes back 2ft off the house to be able to dig at the house’s foundation. Cut out Sheetrock in the basement to see where the main water line enters the home. Dig a 3ft x 3ft hole at the foundation of the house to find the main water line that is leaking in the yard. Cut out the leaking section of pipe at the foundation wall, push new pipe through the wall and retie into the homes plumbing system. Keepsmiling is not responsible for any sheet rock cutting 1 year warranty

Install new Kohler high line arc, white, elongated bowl, comfort height toilet. Install includes wax ring, supply line, closet bolts. Drain for Lav in master bathroom was draining slow. Took apart p trap, cleared drain of hair and debris, reconnected p trap. Ran water for 5+ minutes with no more issues. Turned on water and checked all work for leaks and proper function. No leaks found at this time. No warranty on drain clearings. All work comes with 1 year warranty parts and labor. Thank you for choosing keep smiling.

At today’s visit, I spoke with Mrs. Bregman in regards to the mast bathroom exhaust fan not working as well as a gfci plug in the second floor hall bath being difficult to plug into. With this information, I built her and estimate to which she approved. Therefore, I installed a new bathroom exhaust fan rated at 70cfm’s. With this, the old exhaust fan was rectangular in shape and no longe r manufactured and therefore replacement parts were not available. Due to the rectangular shape, the new bath fans come in a square shape. There is a gap around the cover of the new bathfan that needs minor drywall repair. Mrs. Bregman was informed of this. Lastly, in the upstairs hall bath, I installed a new ivory gfci receptacle. All parts supplied and installed come with a 1 year warranty from Keep Smiling Co.

Remodel quotes

AC tuneup on both systems to the house first system working and cooling properly at this time no electrical or mechanical failure. Customer had a severely dirty filter 16 x 25 by one that I took out however, I did not have that size filter to go back in with Informed customer of that second system working and cooling properly at this time no mechanical or electrical failure. Second system also had a severely dirty air filter 18 x 20 by one however same thing did not have that size filter to go back in with also informed customer of that both systems are our 410 a first system in the garage, gas furnace straight AC coil second system, horizontal and crawlspace heat pump air handler

I was met on site by Mr. Jones. An appointment was scheduled with Keep Smiling because of a malfunctioned hose spigot. He brought me to the rear spigot to show me that the handle was missing and has a leak from the stem. The other side of the wall is a cellar with fully exposed copper pipes. I took a moment to inspect the water pressure. It was fairly low at approximately 45 psi. I confirmed that this is still technically within the safe operating range. When this was addressed, Mr. Jones commented that they’ve experienced annoyingly low pressure within the home. I explained that I can install a new pressure valve in order to help out with this. He agreed to look at a price for consideration. Mr. Jones also remembered that the front hose spigot is also malfunctioning. This one has a steady stream of water discharging from it. He couldn’t recall anything else with the home. I put together different options to choose from and went over each of them in detail. Mr. Jones agreed to have me

Issue: system isn’t cooling because outdoor unit isn’t operating due to a faulty dual run capacitor. House has 1 system. Furnace is gas Amana about 15 years old located in the attic. Replaced air filter 14x25x1 provided by customer. Found blower motor run capacitor weak reading 9.9 out of 12.5 mfd, this is putting more stress on the blower motor, suggested to replace capacitor. Found blower wheel dirty, suggested to pull it out and clean it. Condenser is 3 tons Goodman about 21 years old located backside of the house with R22 refrigerant. Found service broken, suggested to replace service disconnect. Found contactor pitted, suggested to replace contactor. Main reason for system not cooling is because outdoor unit isn’t operating due to a faulty dual run capacitor, suggested to replace dual run capacitor but explained customer that there is a chance that condenser fan motor and compressor might not come ON anymore because their windings might have gotten damaged by trying to operate wi

Bitty has a vent hood fan that has been giving them issues for about a week now. The light will come on and turn off with a dial switch. The fan also has a similar design but it wouldn’t shut off. I’ve told them we don’t install new ones or repair them. What I was able to do for them is to disconnect the wires to the vent hood fan internally. The light will still work and the circuit can still be on. Previously it would constantly run and the only way to shut it off was at the breaker.

I was met on site by Mr. Crowell. An appointment was scheduled with Keep Smiling in order to provide an estimate for installing two hose spigots onto the mobile home. There were no original spigots to begin with. I asked Mr. Crowell to show me his desired locations. I also inspected the water pressure. It was within the appropriate range. I took a glance under the mobile home to examine the working condition. I provided and went over an estimate with Mr. Crowell. He agreed to it, allowing me to move forward. I gathered the necessary material from a nearby Home Depot and performed the work. The best location I could find to tie into for both spigots was on the main line after the pressure valve. The original installation did not have a main shut off. I quickly cut and connected one without an extra charge. From there I tied in the necessary fittings and ran 1/2” white PEX pipe in the two directions. Both lines also have isolation shut offs added. I pressurized both lines and found no l

Upon arrival we went to the back of the house to to run flex shaft down the line to clean it. We also ran camera to make sure everything was clean. We found everything look clear and no issue with the sewer line. We also cleaned out a aerator on his half bath faucet on main level. Gave estimate to replace faucet. Debris was still in the faucet and the only way to fix it is to replace it.

Arrived at homeowners home. Homeowner had hall bathroom toilet that was leaking. After talking with the homeowner, he believed that the toilet was leaking from the supply line. After inspecting the toilet, I found that it was leaking from the left tank to bowl bolts due to it rusting. And after talking with the homeowner and explaining everything and taking a video of it and showing it to home, I was able to give the homeowner an estimate to replace the tank to bowl bolts. The homeowner accepted. I did the work. When work was complete I turn the water back on to test for any weeks and functionality and all is well. Thank you for choosing keep smiling Plumbing, an electric heating. There is a six month parts and labor warranty on all the work that was completed today through keep smiling Plumbing

Arrived at homeowners home. Homeowner was having issues with the upstairs hall bathroom toilet leaking into the laundry room underneath and having issues with the tub/shower draining really slow. He also brought me down to the basement to show me the cast-iron drains and showed me that they have started to drip every now and then in a couple of places. I explained that over the course of their lifespan they have hilltop rust on the inside and caused it to rust out causing leaks. I explained that he would have to have them replaced. I took a look at the toilet in the upstairs bathroom and did not see anything out of the blue so from there I was able to give the homeowner an estimate to pull and reset the hall bathroom, toilet, along with auguring out the Tub/shower. The homeowner accepted. I pulled the toilet and found that the flange was the old lead kind. I did not see any damages to it so I replaced the wax seal and set the toilet back with. No leaks. From there I snaked out the tub

System is a 5 ton straight AC gas furnace up flow in a basement system also is R 22 Freon system is currently getting a Delta T of 18.4° between Supply and return system is running and working and cooling properly at this time however, the system does have some age to it heating side on gas furnace seems to be operating correctly. It goes to the proper heating cycle at the proper time no wavering flames. Nothing to indicate a blocked or faces heating is running and heating properly at this time. R 22 compressor cannot be replaced R 22. Freon has been discontinued and they do not make it anymore. Furthermore, HVAC technicians no longer carry our 22 Freon on their vans

Arrived at property. After talking with the homeowner, he explained that he would like me to replace the back hose bib due to it breaking off. After going downstairs and inspecting the hose bib, I found that I would have to cut the drywall in order to gain access to the piping in the wall,(we are not responsible for drywall), that way, I could cut the old pipe out and install the new hose bib. From there I was able to give me homeowner an estimate to do the work. He accepted. He wanted me to go upstairs after I was done with the hose bib and check the drains for the two upstairs bathrooms. I started by cutting out the existing hose bib and replacing it. Then I went upstairs to investigate the draining problems for the two bathrooms. We ran water in the hall bathroom for about 5 to 10 minutes to see if it will back up or give us any issues and it did not. We then went to the master bathroom to investigate those drains and when we turned on the shower about a minute of it being on the sh

Performed cooling maintenance on 2 systems. House has 2 systems. First system, furnace is gas Amana about 19 years old located in the attic and it does upstairs. Checked voltage, amp draw, safeties, blower motor, wheel, capacitor, and delta T. It has an air filter 14x25x1 but this is the incorrect size, replaced air filter with the correct size 16x25x1, supplied by customer. Flushed condensate drain line. Found blower run capacitor weak, running at 9.2 out 12.5 mfd, this is putting more stress on the blower motor, suggested to replace capacitor. Found blower motor bearings wearing out, suggested to replace motor. Found blower wheel dirty, suggested cleaning it. Condenser is 2.5 tons Goodman about 9 years old located left side of the house with R410a refrigerant. Checked voltage, amp draw, capacitor, contactor, condenser fan motor, condenser coil, and refrigerant pressures. Water washed condenser coil. System currently cooling with a Delta of T 21.8 degrees at this time. Furnace is at

Arrived at homeowners home. After talking with the homeowner, he explained that they had their upstairs hall bathroom bathtub replaced due to it being rusted and leaking. Now, two weeks later they are having issues with it leaking when it is used. They also explained that it is leaking tremendously more now than it was then. I explain to the homeowner that I would have to cut a hole in the ceiling underneath the bathtub to put eyes on the pipe and figure out exactly what is leaking. I explained that I would have to charge a diagnostic fee to do so. They accepted it. I explained that when I know what is the issue, I will be able to come to him with a final price, I cut a hole in the bedroom, closet closest to the front door and found that the P-trap has came disconnected from the waste and overflow meaning when it is used water is just being dumped into the ceiling instead of going into the drain system. I explained that the pipes are not strapped so when they started using water. It fi

Performed plumbing inspection of home. Turned on water and dewinterized home, ran all faucets and didn’t see any leaks. Turned water back off because nobody is living in the house right now. Left estimates for customer, he will call back when and if he wants to move forward.

Upon arrival, customer stated that when shower in master bath is used, water would leak downstairs. Water damage was found in kitchen ceiling. After further diagnostic, determined that leak was coming from shower drain, also found that shower floor had too much movement. Recommended replacement of shower drain and ptrap or replacement of whole shower. Presented quote to customer and he declined for today. He will contact us if he decides to moved forward with work, thank you for choosing Keep Smiling Plumbing,