Snellville, GA

The Ortega’s had no hot water pressure. We installed exterior tankless, back in August of last year. Upon diagnosis, found that pex pipes feeding water heater froze causing issue. Thawed out pipes with hair dryer and installed more wall insulation to remedy issue. I also advised The Ortega’s to keep hot water faucets dripping until temperatures get above freezing. No charge under warranty

Connect the transfer pump to the tankless. Run the pump through the machine for 45 minutes. Then flush the cleaning solution out. Close everything back up and make sure it is functioning properly.

Arrived at homeowners home. Homeowner had a couple of things going on. He got his water bill this month and it had almost tripled. After talking with the homeowner, he thought that there was a couple of toilets that were leaking so he showed me all the toilets and then took me to his daughters room Where her bathroom faucet has a constant drip, homeowner explained that he has tried to shut off the emergency valves underneath to stop the drip, but they do not work. I tried to shut off both the emergency valves underneath the sink, I was able to shut off the cold side, but not the hot side. I explained that we would have to replace the hot side emergency shut off valve. After inspecting all the work, I found that the main level hall bathroom next to the kitchen. The toilet has a Mansfield flush valve that is broke and does not sit right on the flapper, causing it to leak and waste water. While I was inspecting everything, the homeowner wanted me to look at his sons toilet as well because

Customer had a hardwire range that is going to be replaced. The new range comes with a 3-prong plug. Customer needed a 3-prong plug installed for the new range.

Dispatch fee of $39.00 Performed leak test, verified there was no leak from toilet. Gave option to replace, customer paid dispatch.

Cut sheet rock to diagnose leak

Arrived at homeowners home. Homeowner was having a leak in the utility room. After talking with the homeowner explained that he noticed that the PRV was dripping, so he put a bucket underneath it to catch the water and call us. After inspecting what was dripping, I found that it was the PRV that has started dripping from the con. I explain to the homeowner that the PRV has failed due to old age and wear and tear. Explains the average lifespan on them is 5 to 10 years and he is at 10 years. I explained to the homeowner that the PRV is the most important piece of plumbing in his home due to the fact that it regulates the pressure and if the pressure is too high, then it can cause damage to other fixtures in the home. I gave the homeowner an estimate to replace the PRV with a one-year warranty. Homeowner accepted. I had to go to a supply house to pick up the part. When I got back, I turn off the water and drain down the house then replaced the PRV. I turned back on the water to test for l

On arrival inspected system for leaks, found none. Tested system checking all electrical and mechanical components. Checked one Aprilaire 213 media filter and found it dirty, recommend replacement. Checked sequence of operation and found everything To be in working order. Added estimates for filter replacement as well as furnace maintenance inspection. Thank you for choosing Keep Smiling. Have a blessed day.

Customer has a split hot water system. One for each side of home. 3 years ago we replaced one system with tankless. Now customers want tankless for other system. Gave options and sold tankless for tomorrow.

Upon arrival customer stated that he is remodeling is basement/garage and would like to put a bathroom under the stairs. He would also like a price on getting an ice make box install for his new fridge because there has never been an ice maker line in the home and a price to move the water heater over a few inches to make room for the new basement bathroom. After looking over everything I found the best route to take would be to put a sewage ejection pump in the utility room 30-40 ft away and jackhammer a path in the concrete to get under the stairs. Water lines are local under the stairs. The water heater needs have the thermal expansion tank repositioned to take stress off of the cpvc pipe and a new ball valve for water shut off will need to be installed Customer was left with multiple estimates to satisfy the needs and wants of his plumbing system

Capping the hot wire feeding the jacuzzi tub and installing a recessed light above the shower. 1 Year Warranty

12 year old 50 gal. Gas water heater leaking from top,supply and installed 50 gal gas Bradford White water heater with expansion tank and 10 year warranty on tank.

Replaced seats and springs in upstairs hall bathroom

Install 5 customer supplied faucets 1 kitchen faucet 2 master bathroom faucets 1 guest bathroom downstairs faucet 1 guest bathroom upstairs faucet

$39 Dispatch fee Mrs. Minton had a new counter top installed. She needs the kitchen faucet hooked back up, and the garbage disposal installed. There will be drain work that needs to be done. Remove the Wye to make it a 1 way drain. Remove and install new customer supplied lavatory faucet in the hall powder room.

Mrs. Bybee has a leaking toilet in her back bathroom. Upon diagnosis I found that this is a 1st generation Kohler Cimmeron that uses a specific tank to bowl gasket, in which we do not stock on our truck and Home Depot does not seal them. We must order part. We will order part on Monday and contact Mrs. Bybee when part arrives. $39 waved.

Upon arrival, I was greeted by Ms. Rogers. She brought me to her garage to show me the water on the floor while describing her caution about a possible leak. After some initial discussion, I inspected the water meter to see if water was running. The meter indicated no water usage. The home does not have a pressure leak. And then ran water from the two showers that are upstairs. I was able to hear water dripping in the crawlspace. I provided a diagnostic charge for going in the crawlspace to further inspect where the leak is coming from. Ms. Rogers agreed to the diagnostic fee, allowing me to move forward. I found three leaks happening at the foundation wall. These three leaks were within a span of approximately ten feet. I found no indication of a damaged drain pipe. We both experienced a sewage smell within the home after some time went by with the water running. I went to the side of the house where there was another bathroom and discovered that the toilet was completely backed up Fr

At today’s visit, a 2pole 240v 30A breaker was installed into the main electrical panel. A 240v 30A circuit was installed from the panel box to the otherwise of the wall outside where a 30A 240v 4prong twist-lock generator inlet box was mounted, installed, and wired into the circuit. Keep Smiling will return when the interlock kit arrives to do the installation of the interlock kit on the panel box.

KSPEHC was called out for a ruptured water service line. Once arrival homeowner stated they already made attempts to repair the failed pipe on their own. Homeowner also stated making the repair connection did not go well since the copper pipe in the ground is warped. Attempted repair was being made with sharkbite fittings currently. Tech provided options for repair and replacement of the water service line. At this time homeowners are opting out of service due to pricing being out of budget.

At todays visit, Mr. Williams was interesting in getting quotes for multiple projects around the house. These projects consist of having a hot tub installed outside by the pool which would require the installation of an outdoor sub panel and to create space in the main panel box it to would need to be replaced. Along with this project he is looking to have an outlet added for a wall mounted tv where a gazebo will be added. Mr. Williams is looking to update the lighting across the first floor by adding recessed fixtures, replacing puck fixtures with recessed lights as well as installing a chandler above the dining room table and installing a track fixture by the fire place. He is also looking to have 6 recessed fixtures installed into the basement theater room. Mr. Williams is also looking to add receptacles on the front of the house for the purpose of powering Christmas lights. He is also looking to have an outlet added into the ceiling of the theater room to power a projector and an o

Move up stairs shower drain Tech will return on Tuesday

Came out to the Winn residence to install a cusotmer provided emp device.(1 year warranty.)(not responsible for the Emp device itself.)

Doing a diagnosis of the sunroom switches and outlets along with replacing an existing fan with a new fan and installing a second fan on an existing box. Repaired damages within one of the fan boxes 1 Year Warranty.

For next Thursday .

Came out the Louis residence to determine why there was no power in a upstairs her add on room upon diagnostic discovered there to be loose connections as well as 3way not wired correctly and additional the ceiling fan was installed wrong so the tech repalced the 2 3 way and then fixed the connections in the ceiling and then took the fan down and put a pancake so the wires and fan could be accessed properly.(1 year warranty.)