Norcross, GA

At todays service, Mr. Rosa was expericing power loss in the entire home. She said that last night she heard a noise and power went out. I recommended that a diagnostic be performed to ascertain the issue to which she agreed. During the diagnostic work, I determined that the main breaker was arcing internally when power was being drawn in the home. This was audible as well by a constant clicking and buzzing noise. At this point, I turned the breaker back off and recommended to Mrs. Rosa that the main breaker be replaced or the panel replaced as those were the two options for repair. Mrs. Rosa elected to have the main breaker replaced. Therefore, I sourced a new 100A QO breaker that spans both bus systems. I removed the old breaker and installed the new one. I turned power back on and everything is back in working order. The new breaker comes with a 1 year warranty from Keep Smiling Co.

Upon arrival, customer stated that he was having sewer water come out from the shower. I ran some water upstairs, and then water started popping out at the shower. I gave him an estimate to snake the line upon snake in the line and pulling back the snake I seen that there is pine straw. I showed this to the customer and I ran my camera and ran into a collapse on the pipe I gave the customer a price to fix this collapse right where it comes outside the house. At first, the customer went with the estimate, but he told me he wanted to think about it because it was just a little bit more money than he thought it would be. I told him that I would go towards The work that we performed today. The estimate is good for 30 days. Thank you for choosing Keep smiling plumbing

Remove old point of use 15 gallon water tank in ceiling. This includes disconnecting heater from hot and cold lines and hoisting out of area to be disposed of. We will then reconnect and repipe after lines together so it will bypass the system, per principle, because it is not needed or wanted anymore. This will mean that 2 bathrooms it feeds will only have cold water coming out of both sides of faucet. Relief line will be removed as well. All work tested for leaks and proper function. Comes with 1 year warranty parts and labor. Thank you for choosing Keep Smiling.

Install new outside hose bib on back porch. Comes with 1 year warranty. Pressure was 78 psi. Recommend prv be replaced. Let estimate for future repair.

Upon arrival, I was greeted by Ms. Moon. Keep Smiling was scheduled due to a leak with one of her toilet toilets. When I arrived on site, I noticed where this leak was coming from and why it was happening. The water was leaking from the tank through the handle because the fill valve had failed and the overflow tube was too high. It was also noticed that the water pressure was above the threshold of psi for code, but the thermal expansion tank was healthy. Ms. Moon also showed me that the pedestal sink in the same bathroom was draining slowly. I provided options regarding everything and discussed each with Ms. Moon. She wanted me to fix the toilet, install a new pressure valve, and attempt to alleviate the blockage in the sink. She signed the estimate, allowing me to move forward. I quickly replaced the fill valve and adjusted the height of the overflow tube for the toilet and moved forward with installing the new pressure valve within the crawlspace. Once that was finished, I dealt w

Upon arrival, I was greeted by Mr. Garcia and his staff. Mr. Garcia provided the authorization signature for me to move forward. My supervisor and I double teamed the water fountain. We managed to get the new one in place without having to manipulate the drain pipe or the water pipe. In order to do this, the water fountain had to be shifted to the left a little more than an inch. This exposes a small portion of drywall that will need to be painted in order to match the rest of the wall. The water fountain and bottle filler both operate properly without any issues. None of the connections in the body of the fountain had any signs of leaks. I left the manual and manufacturer warranty info in the front office. Keep Smiling is not responsible for painting the dry wall. It was a pleasure helping you today! Thank you for calling Keep Smiling! * 1 Year Craftsmanship Warranty. Malfunctions are not covered for customer supplied products.

Install and supply Navien tankless water heater located in basement

Technician came for leak call. After diagnostic check, technician used shop vac to clear drain line from outside. Added treatment tablets in condensate pan to help with sludge buildup in drain line. Also found crack in drain line next to air handler. Replaced union either adapter to stop leak. No other faults found. Unit is operational. Thank you for choosing Keep Smiling! Have a great day!

Ms.Hoang requested that the lights within the glass space turn on by switch separately from the rest of the space. We separated the two lights from the rest and installed the switch to the left of the office as you enter.

KSPEHC was called out for a toilet not flushing correctly. On site owner explained that this toilet was put in by another company. Shortly after installation it began having issues flushing. Other company was called out to fix the issue. Shortly after that visit it happened again. Tech on site this visit was able to utilize hand auger to remove blockage in toilet trap. Tech pulled out a long skinny metal rod. This was most likely caught sideways in the toilet trap collecting toilet paper and causing a blockage. After metal was retrieved tech continued operating the hand auger to see if any more could be retrieved. It is the techs best judgement that the issue has been resolved. Multiple test flushes afterwards shows no signs of any obstruction. Should this happen again we will have no choice but to remove the toilet to gain access to the internal trap and retrieve the blockage by hand and the. Reinstall the toilet

Arrived at homeowners home. Homeowner has upstairs toilet. That is leaking from the base. After talking with the homeowner, he explained that he noticed that the grout was starting to change colors, so he tried to clean it, but then noticed that the water was seeping out from underneath the toilet. He explained it. He has change the fill valve and flapper for the toilet, but when it comes to removing the toilet and checking the wax seal, he is uncomfortable with doing it. I gave the homeowner an estimate to pull and reset the toilet, and also explained that if the flange is damaged beyond repair, then that would be an additional charge. The homeowner accepted. I did the work. When work was complete I turn on the water to the toilet to test for any leaks and functionality and all is well. Thank you for choosing keep smiling Plumbing electric, heating and cooling. There is a six-month parts and labor warranty on all work that was completed today through keep smiling Plumbing

Client called us out for a leak in boys bathroom on second level of the school in building 2. Provided client with estimate for repairs. Made repairs to zurn valve. No leaks after repairs and toilet is functioning properly. Thank you for choosing Keep Smiling

Arrived at homeowners home. Homeowner had two upstairs bathroom toilets that when she would flush them, they would make a loud hissing sound and would fluctuate in pressure causing a weird noise. I explained to the homeowner that I would like to check the pressure because I noticed when they fill valve was filling up the toilet that it was extremely high pressure. I checked the pressure at the water heater that was installed in 2022 and found that the pressure was 110 psi. I explain to the homeowner that that is severely dangerous for their plumbing fixtures and needs to be addressed. I explained that the pressure was supposed to be between 50 and 75 psi so when it gets above 75 psi, it starts putting unwanted strain on all of the plumbing fixtures, causing them to eventually leak and in worst cases burst. I asked the homeowner if she knew where her main shut off valve was, and they explained that it was underneath the stairs behind a hidden vent. From there, I was able to give the hom

I arrived on the job and spoke with Mr. McCurdy about what work he would need performed. He showed me to the ceiling fan within his living room and explained to me what the issue was. I recommended we replace the ceiling fan to avoid expensive costs to repair an “old” fan. After that I asked about any work he would like performed. We walked the house looking at possibly adding lighting within his upstairs office, relocating the wiring within the wall he’ll be having removed in the downstairs bathroom, and adding 3 new installation ceiling fans within each downstairs bedroom. I got everything written up into 3 different options and presented them. We discussed the options, made some adjustments, then sent them all over to his email. No work was performed today so the dispatch fee was collected.

Customer purchased a fan and wanted it installed in the common area. I assembled the fan and installed it to an existing fan rated box with the proper wiring. Light and fan are separate and have their own individual switch to control each function.

Upon arrival, I was greeted by Mr. and Mrs. Jolles. They brought me into the kitchen in order to show me their garbage disposal. What happened is the garbage disposal has begun to leak from the body. They further clarified that they haven’t had any previous malfunctions with the item. I informed them that the only option for disposals when they leak is to completely replace them. They assumed that would be the case and wanted to know the pricing for installing a new one. Mr. and Mrs. Jolles allowed me to inspect their water pressure and thermal expansion tank. The water pressure was perfectly healthy, but the thermal expansion tank had failed. I spoke with them about the importance of the item and risks for when it’s in a failed state. I added that on to the options to show them the full spectrum of pricing. They agreed to have me replace both items. I began with the disposal. I punched out the plug for the dishwasher drain hose and got everything connected. I filled their sink with

Upon arrival customer stated that the gas company had cut off the gas due to finding 3 leaks on shutoff valves and supply lines on the furnace, gas stove, and water heater. Upon inspection of the issue I saw that the gas inspector had marked every valve and supply lines that needed to be replaced. The water heater supply line was not marked as failed but I let the customer know that since I would be changing the valve that I would also replace the gas supply line to insure safety. I gave the customer a price to fix all these gas leaks in the home and they agreed Today I replace 3 gas valve and 3 gas supply lines. Behind the stove, the furnace, and the water heater. 1 year warranty. Thank you for choosing keep smiling plumbing, electric, heating and cooling!

Came out to the Stubbings residence to provide an estimate for a 50amp car charger outlet. Panel has plenty of space, and it’s condition is great. All neutrals are separated and no visible signs of any discoloration. The outlet was installed to the left side below the panel because to the right was occupied by multiple wires. Outlets is working properly at 240v and customer will be mounting his own car charger of his choice. 1 year warranty parts and labor included.

Upon arrival I was shown to the upstairs master bathroom where the tub shower valve is leaking out of the tub spout. She just had her pressure regulator replaced but it is still leaking. Need to replace the cartridge inside of the shower valve to fix all known issues associated with that bathroom. The shower cartridge that got at the supply house did not match correctly, it still has a drip and the handle does not line up properly. Need to special order the shower cartridge. 1 year warranty.

Clear both isolated toilet blockages via toilet auger to restore flow to each of the toilets. No other fixtures are stopped up. One toilet upstairs and one toilet downstairs. Upstairs toilet needs a new fill valve. Was able to clear both blockages. Downstairs toilet has a weaker flush, advised homeowner to hold the lever down as long a possible when flushing. Long term solution would be getting a stronger flushing toilet downstairs. Also replaced fill valve and cleared soft tissue blockage in upstairs master bathroom toilet. 24 hour blockage warranty 90 day warranty on fill valve

Moen for life , sent the customer a new kitchen sprayer hose to replace her old one. It was leaking ..customer is going to show me a sink upstairs possibly replacing.

Came out to do a estimate on a list of items he would like done.Did not move foward with today.Would like to think about it.

Upon arrival, customer showed me their dishwasher that wouldn’t drain any time to use the iPhone them that I would take a part the p trap and inspect it. I saw a bunch of buildup and show this to the customer as well. I told him that it would be in his best interest to snake the line to clear up any blockages. After a while back running the lab sink The sink started to back up as well. Customer approved estimate for snaking the line. I came across a bunch of buildup and showed this to the customer as well after completion of snaking the line I ran some water on the Faucet and ran the dishwasher to make sure it was draining properly. There was no leaks. There’s a 30 day warranty. Thank you for choosing Keep smiling plumbing , electric heating and cooling.

Need moen hose to fix leak homeowner will call us when received

Upon arrival there is a water heater in the ceiling that is leaking and rusted out the bottom. There is no way to repair the water heater, it needs to be replaced. Also in the utility room there is a mop sink that is constantly running. Need to replace the faucet to fix all known issues at time of appointment. Gained access to the water heater in the ceiling by removing the drop ceiling. Drained the heater out before removing. Cut and brought down out of the ceiling. Installed new water heater in the ceiling. Turned water on to test for leaks. Connected the power back and tested for hot water. Removed the old mop sink faucet. Installed new map sink faucet with new supply lines.