Monroe, GA

Arrived at homeowners home. Homeowner had noticed that his toilet was rocky so he went to tighten up the bolts and found that they were not connected that he was able to just pull the toilet straight up. He pulled the toilet straight up and took a look at the flange, and found that the flange was broke on both sides. After inspecting the flange, I gave the homeowner an estimate for a flange repair. But I explained that if I was unsuccessful at repairing it, that I would have to replace it. I started by repairing the flange and setting the toilet back but when the toilet filled up with water, it caused the back of the toilet to lean back, causing the front of the toilet to come up about half an inch. I explained to the homeowner that I would have to replace the flange in order to take care of that issue. I replace the flange and then sent back the toilet and turned on the water to test for any leaks and functionality and all is well. I caulked the toilet to the floor to give it extra st

Complete single stage 2.5 ton Bryant heat pump system. This quote includes all labor, materials, duct runs, and low voltage runs This quote will require two draws 90% rough in($10,530), 10% set out($1,170). Permit fees are not included. Rough in paid today($10,530) Remaining is set out($1,170)

On arrival inspected one 2017 Rheem 4.0 ton heatpump system for zoning and damper issues. After inspecting found no issues. Tested each zone independently from each thermostat with the assistance of homeowner to ensure proper operation of all zones and dampers. Each one is opening and closing as it should. Discussed findings with customer and if he has any other issues he will give us a call. Thank you for choosing Keep Smiling. Have a wonderful day.

I arrived on the job and spoke with Mrs. Watts about replacing two existing under counter lights with new fixtures along with replacing three existing flood lights with new lights. I wrote up a price for her which we came to an agreement on. Once completed with the work I presented it all to Mrs. Watts and collected payment.

Customer would like an estimate for the following To arrive on the day of counter install To disconnect all plumbing Once counters are installed tech will then begin to reconnect the drains and install new customer faucets for the lavatory or bathroom sinks For the kitchen customer would like to reuse the existing faucet and disposal Kitchen sink is going from above mount to an under mount which will require retro fitting of the existing drains Tech will provide three estimates Option-A supply and install new p-traps, customer supplied faucets, supply and install new supply lines in bathrooms Option-B supply and install new p-traps, supply and install new bathroom faucets with supply lines, Option-C repipe the water heater to code, and all of option-B

Daycare has three toilets that have issues. Two need complete rebuilds and the third needs a toilet handle installed. Will rebuild both toilets and install a complimentary handle on the third toilet to keep it from catching. 6 month warranty

At today’s visit, the old 150amp GE panel box was replaced with a new Eaton BR style panel box. A 150A main breaker was installed into the panel box. All breakers were replaced with new ones. The breakers have been sized correctly to the wire for each circuit. All parts supplied and installed come with a 1 year warranty from Keep Smiling Co.

Client has a leak on her R-22 system, we recommend to replace system

At today’s service, Mrs. Gayle was having a problem with the main breaker in the basement main panel on the left tripping itself off causing power loss through half of the home. She stated that she was interested in having the main breaker replaced. I provided four options for repair of this problem. Two of these options were replacement of the main breaker in the panel with the problem as well as the second option for replacing both main breakers in each of the 150a main panels in the basement. The third and four5 option consisted of actually replacing the panels as the ones she currently have are obsolete in the sense that the parts are no longer manufactured and expensive to obtain. Mrs. Gayle elected to replace the main breaker in the panel having the problem only. Therefore, Keep Smiling supplied and installed a 150A General Electric breaker designed for the existing panel box. The breaker comes with a 1 year warranty from Keep Smiling Co.

Upon arrival customer claimed to has 2 toilets that are clogged and that are back to back. After inspecting toilet and testing it I saw when I flush the water backs up on the floor drain. I gave the customer the price of pulling the toilet and snaking the drain. Before finalizing price I told customer that’s the price for one toilet to be unclogged if the second toilet is still clogged there will be an extra to whatever I have to do. He agreed and signed off. I pulled toilet and was not able to unclog it with my small machine. Scott peck had to come out here and bring me a big snake machine. I tried snaking it again and was still unable to pass the tee that connects both toilets. We looked for a vent above the drop ceiling and was able to find a four inch vent. Advised the customer we were going to cut a hole on the wall for us to have access to the vent and snake from there. The customer understood and let us proceed. After snaking once I was able to unclog it and after setting toilet

I arrived on the job and spoke with Mr. Getchell about what work he would like performed today. After looking over the outlet he would like installed I asked about anything else he would like done. He informed me about wanting some security cameras around the house so I wrote him a quote for 3 security flood instillations. For today we moved forward with using the existing wire from the vent-hood and converting it into an outlet in the cabinets above the stove for the new microwave. Once completed I presented my work and collected payment. 1 Year Warranty.

This includes flushing and refilling water heater, and stabilizing pressure

Customer has polybutylene piping and central panel in garage that is leaking,water lines need to be repiped with pex piping and main line from meter to house.customer tried financing on two and was not approved.

Upon arrival. Customer claimed that they were not getting no pressure at their kitchen faucet. I started explaining to the customer it could be anything on why it has low pressure and we will start by checking pressure to the home, home was at 40 psi very low. Recommended to replace prv first since it was original to home and they agreed. After replacing checked for leaks and no leaks were seen. Checked pressure at faucet and still had very little . Recommended to replace cartridge, but they decided to get the whole faucet replaced. After replacing faucet everything was working prefect. No leaks were seen. Everything keep smiling did has a one year warranty parts and labor. Thank you for choosing keep smiling plumbing !!!!!

Homeowner wanted pricing on installing a shower valve and cartridge, does not wish to move forward at this time.

Arrived at homeowners home. Homeowner had Paul bathroom toilet back up and flood the bathroom along with backing up into the bathtub. After talking with the homeowner, she explained that it happened last night and she’s not sure why but they went to Home Depot and got a snake and tried to sneak it and plunge it, but was unsuccessful. She also explained that she is on septic, but the house is only six years old and she is the second owner and she has lived here for three years. She also explained that there is only three people living in the house. When I arrived, I saw where the water had backed up into the bathtub and she explained that they turned off the water to the toilet so I turned the water on to the toilet, then flushed it to see if it would back up instantly, or if it was , take a couple flushes. The toilet did not back up Everything worked well. I proceeded to flush the toilet another three or four times to see if anything would happen and all is well. Thank you for choosing

AC Tune up on 5 year old 3.5 ton Trane system. Technician observed system. Unit is pulling normal amperage at blower inside. Capacitor tested well. Blower wheel is clear of debris. Used shop vac to clear drain line outside. No loose wires or faults detected. Pressures are in normal range. Unit is cooling well. Informed Resident of thermostat replacement options Residemt said he will get back in touch with us if interested. Thank you for choosing Keep Smiling!!

Gave estimate to management for Sloan valve rebuilds for two toilets in the woman’s bathroom. Owner said that they will call us back.

On arrival inspected 2003 Westinghouse R-22 3.0 Ton heatpump for no cooling. After inspection found that system is shutting off on low pressure. Once system comes on pressures begin to drop then opens low pressure switch causing system to shut down. Due to r22 refrigerant no longer available it is recommended to replace full system. We will work up a quote and email customer as soon as possible. Thank you for choosing Keep Smiling. Have a great day.

I arrived at homeowners home. Homeowner had a leak in the kitchen ceiling. After talked with the homeowner, she explained that she noticed a discoloration in the kitchen ceiling about a week ago, but it just started dripping last night. She explained that she thought it was coming from the laundry room. After inspecting the kitchen ceiling and going upstairs to see what was above it, I came to the conclusion that it was either the laundry room or the bathroom. I explain to the homeowner that I would have to cut a hole in the ceiling to see exactly what is going on and then I would have to charge a diagnostic fee to do so. I explained that I would cut the hole in the ceiling to see exactly what is going on and then at that point, I could tell her that here is the issue, and here is what it will take to get it taken care of and then at that point she can say yes or no to the repair but if she said no, she would just owe me the diagnostic fee. I gave the homeowner an estimate for a diagno

Well pump pressure

I arrived at homeowners home. Homeowner had 50 gallon Bradford white water heater in the basement that they were wanting flushed. After talking with the homeowner, he explained that when he moved in the water heater was brand new, so I looked up the age on the Bradford white website, and it was from October 2020, telling me that it is going on five years old. I explained to the homeowner that they should flush the heater at least once a year and ask them if they have and they explained that they have not that they were just need aware of it so they were wanting to get it done. I explained to the homeowners that when The heater goes so long without being flushed, it builds up rust on the inside, and when you flush all the rust out, it runs the risk of creating pinholes that will leak. I explain to the homeowner that that is not likely the case with this one because it is only 4 1/2 years old, but they always run the risk. After inspecting the heater, I was able to give the homeowner the

Homeowner has a sewer main that is backing up and overflowed in the front yard. Clean out is actively holding water. Keep Smiling will run sewer machine to clear blockage and restore flow. After the line is flowing, we will inspect sewer with camera to determine cause of blockage and or possible warranties. If homeowner schedules sewer repair within the next week, then we will credit back cost of drain cleaning towards the sewer repair. Cannot warranty flow on piping due to condition of pipe. The last 10 feet of her sewer line is cast iron and in bad shape as well as the city side. We need to replace the remainder of her sewer line with a county/city clean out. Then if any issues occur in the future, the city of Monroe will have access to clear their side.

Came out to the Fincher residence to give a estimate on a rv circuit she went ahead and move foward with as well as determined what was actually feeding the water heater at first sights it seemed that a 100 amp breaker was feeding the water heater but it isn’t the panel was labeled wrong.so when we come back to do the rv circuit we will take it off the estimate.

Upon arrival customer stated that he had a pipe coming out of the wall in front of the garage that has been leaking water for about 2 weeks and he had thought it was from some hvac work he had done but upon my inspection I found that it was actually a temperature and pressure valve on his 50 gal electric water heater in the garage that had failed I also noticed that the thermal expansion tank was full of water and not half air and half water meaning that the thermal expansion tank had failed as well I explained to the customer that the reason the T&P valve has failed is because the thermal expansion tank is not doing its job. The thermal expansion tank is designed to take excess pressure off of the plumbing system in order to extend the life of the fixtures inside of the home. Since that safety feature had failed it caused the T&P valve to open up to relieve that pressure else where. I gave the customer two options to fix these issues and he chose to get both the expansion tank and T&