Monroe, GA

Arrived at homeowners home. Homeowner had two toilets that were giving her issues by backing up. After talked with the homeowner she explained that last night when she got home she noticed there was water on the floor so she went to the hall bathroom toilet, and noticed that it was overflowing. She didn’t use any more water until the next day, where she had to wash a load of clothes. When I arrived, I flush the two toilets, and they flushed fine. I wonder if the crawlspace and found where the toilets were and noticed that the master bathroom toilet is leaking into the crawlspace. I followed the pipes back until they went out of your house and found where the clean out west. I opened up the clean out cap and found that it was holding water. I explained to the homeowner that it is not supposed to be holding water and asked if they were on septic or sewer and they explained that they are on septic. I explained to the homeowner that it is most likely a septic tank issue, but I can run my s

At today’s visit, I spoke with Mr. Dylan in regards to the damage caused by a tree from a recent storm which knocked out the power to the home. The tree had fallen and taken the overhead cable and destroyed the service mast in the process. The utility has also already come out and disconnect the over service. For this repair, the service of the home would need to be replaced due to code requirements as a permit is being pulled. The mast would be replaced, the meter would be replaced with a meter/disconnect, the feeder cables would be replaced, grounding would be brought up to date, the panel inside the home replaced, surge protection installed as well as the installation of afci protection for the home. Two estimates were provided for this work, the first consisting of installing a 150A service and the second consisting of upgrading and installing a 200A service. These estimates have been sent over.

At today’s visit, I spoke with Mr. Jane and she informed me that they are looking to have a new cooktop installed. She showed me the new cooktop which has already been installed into the counter top. Below in the cabinet cavity, the wiring for the cooktop was coiled up and needed to be wired into the existing 30A 240v junction box. I provided Mrs. Jane an estimate for this work to which she agreed. Therefore, I removed an existing 10/2 romex cable from the junction box. I then brought the Flexible MC cable from the cooktop into the junction box and wired this to the existing 240v 30A circuit. Upon completion, I reset the breaker and tested the new cooktop. The cooktop is now in proper working order.

The Cox came home to water pooling in driveway and garage. Upon diagnosis found that they have a leak under slab of home. Referred them to leak detection. We will follow up next week. We collected diagnostic fee

Installed and supplied Delta tub/shower faucet, with drywall removal. KEEP SMILING IS NOT RESPONSIBLE FOR DRYWALL DAMAGE.

Upon arrival, customer stated that there is a bathroom sink drain and that will not drain properly. Upon my inspection I found that there was a lot of hair in the pop-up assembly and P-trap. I explained to the customer that the P-trap and pop-up assembly will need to be taken apart and thoroughly cleaned out to fix the issue and gave them a price to do so and she agreed. Today I took apart the P-trap and pop-up assembly and cleared all the hair and debris out of the drain lines, put it all back together and tested for leaks 24h warranty Thank you for choosing Keepsmiling plumbing, electric, heating and cooling!

Quote to troubleshoot bedroom, rear porch fixtures and garage GFCI tripping Homeowner said that we’re to expensive, she said last electrician charged 100 and we should advertise that the troubleshoot is more then 100

Issue: system isn’t cooling and thermostat screen is blank due to a faulty drain pan float safety. Airhandler is Grandaire about 3 years old located in the attic. It has a media air filter 20x25x4. Heatpump/condenser is 3 tons Grandaire about 3 years old located right side of the house with R410a refrigerant. Found auxiliary heat kit disconnect from the plug and also from the 2 high voltage wires, explained customer that system won’t heat properly without the auxiliary kit being disconnected, she told me that now is makes senses why system didn’t heat past 50s degrees when ambient temperature is low, suggested to wire the auxiliary heat kit to system and test it, there might be a chance that it was disconnected because it was tripping the breaker or because it is faulty but we won’t know until we connect it to the system, customer said that she will call the company that installed the system to have them fix it for her, I put orange caps to 2 high voltage wires that were disconnected.

Replace customer supplied enode rode in water heater. We are not responsible for heater leaking. No warranty. After attempting to remove anode rode. It’s was striped due to someone else trying to get the rod out. Re are not able to remove rod. Recommend to replace heater.

I arrived on the job and spoke with Mr. Tarbutton about what work he needed performed. I gave him our best price, but we were unable to come to an agreement on price. Dispatch fee was collected.

Replaced 1 month sediment filter and gave quote of whole house filter.

Installed new Bradford white 50 gallon electric water heater. Install included hot and cold piping up top with ball valve shut offs, expansion tank mounted, electrical connection, pan capped off, relief line and drip tee. Replaced prv as well. Turned on water and checked for leaks and proper function. No leaks found at this time. Set whole house pressure to a healthy 65 psi. 10 Year Manufacturer Warranty, 1 Year Full Parts & Labor, 5 Year Parts Only. Thank you for choosing keep smiling.

Upon arrival the home owner stated that the plastic piece on the toilet broke apart and the toilet was constantly running. After talking with homeowner and her showing me the problem it was identified that the piece that broke was the connection to the flush valve that held the hose in place. After the problem was identified she also mentioned cleaning out the p trap because the drain was running slow. The P trap she was talking about was the accordion style type that has a bad reputation for backing up significantly faster than the regular tubular piping. After coming back to the truck with pricing information she wanted to fix the flush valve and replace the p trap with regular tubular. After work was complete I tested everything 3 times to make sure that there was no leaks on anything that was replaced and that everything was functioning properly. The work has a 90 day parts and labor warranty to it Thank you for choosing Keep Smiling Plumbing Electric Heating and Cooling have a

Upon inspection we noticed leak was coming from pressure reducing valve from the garage. We will need to install a new prv to stop leak and regulate pressure. Also thermal expansion tank is bad and full of water. We will install a new Thermal expansion tank on heater. Comes with 1 year warranty.

Client called us out to replace sewage ejector pump in basement. Cut out and removed old pump and banding iron strapping. Installed a new liberty 1/2hp sewage pump with a vertical float with a new ball valve and check valve. Installed 2x4 supports to secure piping. Thank you for choosing keep smiling

Upon arrival customer stated that she has two hose spigots that will not cut off and that they have been going into the crawlspace to turn them on and off. She also expressed to me that she has a hard time attaching the hose because of how the spigots are positioned on the wall. Upon my inspection I found that the hose bibs will not turn off because the stem has sheared off inside the bell housing causing the rubber washer to make an improper seal. I presented the the customer the options to get these issues fixed and she chose to get both of the hose bibs replaced Today I Replaced both hose bibs that were leaking. One in the front by the driveway and one in the backyard. Replaced with new 1/4 turn hose bibs and new 1/4 turn shut off valves in the crawlspace for winterization. 1 year warranty parts and labor Thank you for choosing Keepsmiling plumbing, electric, heating and cooling!

Came out to the Chambliss residence to run a switch for the attic fan we installed .(1 year warranty.)

Came out to the Chambliss residence to install a attic roof fan (2) but one of them was not accessible to do from the attic will need to get roofer out to replace other fan .(90 day warranty.)

Performed Georgia Department of Public Health form inspection. Upon inspection found that water heater is compliant, however it is 18 years old. (See estimates)

Supply and install 50 gallon electric tank water heater in the garage. Install includes new tank, thermal expansion tank, valve, piping, and pan. 6 year standard warranty on tank 1 year on parts and labor

Came out to the Chambliss residence to look at some exhaust attic fans that are in the attic that Mr.Chambliss would like to be changed out.(non -refundable deposit/diagnostic.)

Basement kitchen remodel

Quote for car charger Install circuit from basement panel to garage upstairs main level

Estimate to replace electric water heater in garage. Estimate includes all labor and material ——— Preformed water heater replacement. With installation new expansion tank was installed and charged up to 60 psi. Purge all air from system prior to connecting to power. Thank you for choosing Keep Smiling

Upon arrival customer stated that he has tried to relight his water heater but it will not stay lit. Upon my inspection I tried to light the water heater and I could get the pilot light to come on and when the green light flashed indicating that it is ready to light I turned the dial to the hottest setting and it immediately went out and the light turned red letting me know that there is either an issue with the gas control valve and burner assembly's communication or there is too much moisture in the combustion chamber. I explained to the customer what was going and let him know that since the water heater is only 2 years old that there is still a warranty on it. I gave him a price to attempt to repair the existing heater or to get it warrantied for a whole new heater. And he chose to have the piece of mind of a whole new heater. Today I drained down the 2 year old Bradford white 50gal gas water heater and took it to pdi in Lawrenceville to do a warranty swap out Came back and inst