Monroe, GA

The McDaniel’s have a sewage ejection pump that is malfunctioning. Upon inspecting found that sewage pump is not a sewage pump. It’s a sump pump and it was installed incorrectly. Vent line was tied to the waste line and waste line was tied into the vent line, causing pump to constantly cycle back into itself. I gave the McDaniel’s options and they optid to replace entire pump. Upon removing pump found kitty litter caught up in the discharge of the “sump pump”. Sewage pumps are not designed to handle anything except human waste and toilet paper. Anything else will void all warranties. Replaced sewage ejection pump and reconfigured piping to code, to remedy issues.

At today’s visit, Mrs. Becca was interested in getting a quote to have a power supply installed to her shed in the backyard. It had previously been wired prior to her purchase of the home but during the purchase of the home, the seller was required to fix wood rot at the shed and when this was performed, the power supply was disconnected to the shed and either buried, cut, or disconnected in its entirety. I prosed two estimate to have the power tan out to the shed. The first option is a direct burial cable from the main panel box to the shed panel. The second option is a circuit from the panel to where it would exit the home and enter conduit into the ground. Both options require trenching to occur in order to get power to the shed. Both options have been emailed over.

The water heater in the garage is failing. Only giving a few minutes of hot water at a time. The parts for the current unit are hard to find. Replacing the unit will prevent any future issues associated with the current water heater. This will also get the heater up to code by installing a new thermal expansion tank. Drained the old water heater out and cut it out. Set back with new 50 gallon Bradford White water heater. Updated everything to code with rerouting some of the waterlines to add a thermal expansion tank. Turned water back to test for leaks, also turned the temperature up to the desired temperature.

Attempt to clear kitchen stoppage by drain clear and running a snake through drain to ensure proper flow. Was able to clear kitchen drain and restore flow. Cleared disposal.

Homeowner has a large pinhole in their copper piping within the ball separating their home office and downstairs bathroom. Keep Smiling will cut open drywall to access pipe and make repair. Keep Smiling is not responsible for drywall repair. Was able to complete spot repair on 1/2” copper pipe within wall. Pressurized and tested. No leaks.

Homeowner already partially replaced their sewer main, but is has backed back up again. Cabled blockage via sewer clean out in the back yard and cleared blockage. Camera’d sewer line and found about 45-50 foot section of cast iron sewer that wasn’t replace and was failing. Homeowner stated that they would dig up the remaining sewer and replace that section themselves as well. Cannot warranty flow of drains due to piping condition.

Upon arrival customer claimed to have a leak in her crawlspace. After asking her some questions this is what I summed up. The customer was outside playing with her dog while doing laundry inside. She then heard the sound of water being splashed on something in her crawlspace through her crawlspace vent. She thought it was something to do with her laundry drain since that was the only thing on (water wise) in the house. That’s when she decided to call us and have a professional to take a look. I asked her if it was fine for me to go in her crawlspace to take a look if I find anything wrong down there. She said it was fine. After going in crawlspace I did not see anything to wet that would concern me. I then went inside to run some water while I go down there to inspect the laundry pipe. I did not see no leak at all but while I was in the crawlspace I did hear a louder sound of water being “splashed” I then went further down the crawlspace and looked at the rest of the plumbing for a sma

Service meter was broken and needs to be repaired.

At today’s visit, Mrs. Jessica was looking for a fan to be installed in a stable manner in the front bedroom. Mrs. Jessica already had the fan present. I present two options, the first for installing the fan to the existing ceiling mounted box, and the second for installing the fan onto a new fan rated support box. Mrs. Jessica elected to go with the first option. Therefore, I assembled and installed the fan which Mrs. Jessica supplied. It is mounted to the existing metal box in the ceiling. The fan was wired up with a remote control and it is to note that the fan also has pull chains but they should not be pulled in any situation while it has a remote control otherwise the conflicting speed settings between the pull chain and the remote will cause the motor of the fan to give out and stop working over time. I recommended to Mrs. Jessica that she have whole home surge protection installed into the panel box. A whole home surge protector is similar to one you generally use to plug in a

Install new grease trap in kitchen area.

Arrived on the job and spoke with our client about what work he would need performed. After looking everything over I wrote up a price and presented it to our client. He requested it be emailed to him for further consideration.

Homeowner requested information on their ongoing project with Hampton restoration.

The Brooks have an electric tankless water heater that is not working properly due to improper application. There is not enough Amps to home to properly run water heater and everything else. Robert and I gave him options to remedy issues. Mr. Brooks stated that he must speak to his wife before he makes decisions. He attempted to call her however was unable to get in touch with her at work.

Replaced 13 year old prv with a double union zurn Prv comes with 1 year parts and labor warranty. After replacing , I waited for an hour to let glue dry properly and turned water on to test. No leaks were seen. Thank you for choosing keep smiling plumbing !!!!!!

Came out look at a tankless water heater advised to have plumber first before I charge diagnostic on my end.

Ordered the gas control valve for the water heater under warranty. Waiting for parts to be delivered to come back and install. Disconnected all the gas piping to the control valve. Drained the tank down. Removed old control valve. Installed new control valve. Tested for any gas or water leaks, used gas sniffer to ensure no more gas leaks are present.

Upon arrival we were shown to the basement bathroom where the stop for the toilet is hitting the toilet. Need to remove the angle stop and push it closer to the wall so the toilet will sit correctly and can turn the stop off and on. Install new angle stop and turn water back on to test for any leaks. Cut the old angle stop off, went back with a Propress 90 to turn towards then lavatory. Put new stop back on, turned water on to test for leaks.

Upon arrival T&p valve on top of the heater was leaking water. We will need to install a new T&p to stop leak. We will also have to change prv so the new T&p line will not pop off again due to high pressure. Adjust pressure to 60 psi to make everything up to code. Test for leaks. Comes with 1 year warranty.

Upon arrival, I was greeted by Mr. and Mrs. Drake. They escorted me to the nearby hallway toilet to show me the issue they’ve been experiencing with it. After a brief assessment, it was the fill valve that was having an issue. It became defective. The flappers and connections were fine. They asked me to look at the master toilet as a precaution, and nothing was wrong with this toilet. I inspected the water pressure and the thermal expansion tank. The water pressure was extremely high and the thermal expansion tank had failed. I spoke with Mr. and Mrs. Drake about the function and importance of both. An estimate for replacing all three items was provided. Mr. and Mrs. Drake are wanting to take some time to think about the estimate. I emailed and texted the estimate over. The Dispatch fee was charged today. I left the hallway toilet in the off position and informed Mr. Drake about doing so. He is fine with leaving it like that. It was a pleasure meeting you both!

Upon arrival, customer stated she had a clogged sink in her daughter’s bathroom. She also stated she wanted me to check her pressure inside her home due to her saying there is low pressure in the house. I went and checked the pressure by the water heater and it was at 65psi. Her water heaters are 2 50 gallon electric and they were installed in 2018. The only issue was the clog in the sink. The clog in the sink was just hair and the pop-up assembly, which was causing a slow drain in the sink.

Upon arrival customer claim, and he had low pressure coming from his faucet and to his hose bibs. After asking him questions he was telling me. He has had his. pressure regulator replaced before I asked him when this was. He said it was back in 2013. After a little bit of talking, we went down to the crawlspace, and I immediately saw the pressure regulator in front of the door, which looked very very old. He was first complaining about when he washed his truck he noticed little pressure coming from his hose bib so I also told the sir I will be sending him an estimate to put a hosebib in the back of the house connected before the prv so he can get good pressure. He lit up and said that would be perfect. We then started talking about replacing his prv since it’s too old to adjust. After telling him price he thought it was too over his budget. I talked to management and brought it down to 600. Customer still thought it was a little too high. He said once he gets the funds he will call us

There is a leak on the gas supply to the water heater. It is coming the the tee going into the water heater. Mr. McCullers wants to have it fully rebuilt coming out of the wall. New shut off valve, and all new black iron fittings, and gas flex supply. That will ensure all leaks are fixed, and no future issues will occur. Removed all the old gas piping up to the valve coming out of the wall. Wanted to keep the valve so he did not have to relight all the units. Replaced back with new black iron fittings and a new gas flex supply. Turned on and tested for leaks.

Upon arrival Mrs. Sanders showed me to the basement where the water heater is. Mrs. Sanders had a towel coving and draining into a bucket below the thermal expansion tank. It has failed and created a pinhole leak out of the top. No way to repair the expansion tank and needs to be replaced. This will fix all known leaks at time of appointment. Drained down some water out of the water heater to not create a bigger mess in the basement when taking off the thermal expansion tank. Removed and replaced with new expansion tank. Checked for any other leaks or issues.

Securing of P trap under kitchen sink. This includes extended diagnostic (up to one hour), removal and resetting of dishwasher unit, leak testing, and a pressure test.

Technician inspected the gas fireplace, found no issues at this time, technicians ran. The fireplace through all of its paces found no leaks and proper operation of the fireplace.