Monroe, GA

Performed spot repair underneath cabinet in master bathroom in August 2024. This 2024 repair cut out a coupling that was leaking on the 3/4” riser below the mixing valve. Now the original 3/4” by 1/2” by 1/2” tee itself has sprung a leak above the initial repair. Discussed repair options with customer and decided to move forward with another repair, but instead of just replacing the original tee, we will go beneath in the basement and bring in a new Uponor riser, tee, rings, and angle stop. With this larger repair, all hot side piping underneath the master sink would be under warranty and brand new. 1 year warranty on supplied parts and labor.

A hot side waterline in the crawl space has a pinhole leak. It is constantly spray underneath the house. Need to turn water off and dig some of the dirt away to assess good pipe to make back the connections. Cut and remove broken section, and replace back with new pipe. Turn water back on to test for anymore leaks. Dug up the leak to access clean pipe to connect back onto. Found where it turns in the ground, cut the 90 out and ran a new piece of pipe to ensure the connections. Turned water back on and tested for leaks.

The toilet in the hall bathroom toilet is clogged and would not clear by the plunger. Need to use a toilet auger to clear out the blockage. Toilet auger may scratch the bottom of the toilet when used. Flush multi times to ensure the toilet is cleared and functioning normally. Used the toilet auger to clear the blockage. Flushed TP to ensure the toilet was functioning normally.

$79 Dispatch fee The male pvc fitting broke off going into the brass ball valve on the backside. Need to remove the broken section of pipe and the threaded portion that is stuck inside of the ball valve to make the repair. Repair with new section of pipe. Glue will need to dry for 2-3 hours before the water can be cut back on. Cut the section of broken pipe out of the line, removed the portion that was still stuck in the threaded ball valve. Replaced back with new MIP coupling. Leave to let dry for 2-3 hours.

Came out to the Hall residence to move a switch leg up to the center of the window for her new chandelier.After installation of the chandelier discovered there is a short inside of the light for the manufacturer causing the breaker to trip so she had to reorder a new one.Will come back when she has it and collect (350).

Supply line was loose at the angle stop causing a small drip Tech tightened the supply line and flushed toilet several time No leaks

Supply and install new re180i tankless water heater in basement. Install comes with new vent piping, new ball valves for the hot and cold lines, as well as installed a new thermal expansion tank. After we checked pressure it was at 82 psi. So we supplied and installed a new prv in the ceiling of the basement on cpvc piping. Pressure is currently at 67psi. Both installs come with a 1 year parts and labor warranty.

Install a customer supplied 80 gal water heater With new expansion tank 2- new 1/4 turn ball valves Haul off the old heater Install new pressure regulator 1 year warranty

Collected a nonrefundable deposit for next Friday.

$39 Dispatch fee Sent over options from them to review.

Estimate to install tankless. To come back out Friday 1/3 to install tankless and prv.

Tripped gfci, no issues during my visit. GFCI did seem a little older so advised the customer a replacement would be ideal in the near future.

Upon arrival, customer stated that he had a 50 gallon electric water heater in the basement that is not giving him enough hot water anymore and he had ordered a 80 gallon electric water heater that will arrive on Thursday. Upon my inspection, I found that there will be plenty of room to put the 80 gallon water heater in the basement utility room and also found that the pressure on the home was only 45 psi And customer stated that he would like the low pressure fixed as well. Customer was left with options to Meet his needs And he said he would be getting in touch with us when the water heater comes in

The Monroe IHOP has a leak resulting because drainage system under dish station has become disconnected and broken. Replaced up to 5 feet of drain line to remedy issues

Came out the Starks residence to determine why some of the outlets aren’t working upon diagnostic discovered the outlets where burnt up and need to be replaced.

Upon arrival it was found that the drains are not properly supported , assisting in blockages and backups potential damage to home and property if not addresse Cut drains and bring up to roper elevation Replace saggy drain with new ridged pvc and properly support the pipes Insure all drain lines in crawl space meet and exceed code requirement for elevation and fall to work properly Test and insure no leaks Snake and camera drainage system, to check the integrity of the drains in the yard, tech found main blockage at the clean out in the crawl space, where drainage system exists home, indication that the drainage system has been compromised in the yard Customer has to get approval from the property management company ONCE CAMERA INSPECTION IS COMPLETED ANY REPAIRS TO THE UNDERGROUND PORTIONS WILL BE ESTIMATED ONCE THE HOME CAMERA INSPECTION IS COMPLETED

Upon arrival customer stated that he had a tub spout that would not stop running upon further inspection I found that the issue was being caused by high pressure on the home of 95 psi I gave customer options to fix these issues and he decided to replace the prv and the delta shower cartridge. Replace the failed delta cartridge that is causing the water in the tub/shower to constantly run Also replace the failed pressure regulating valve that has caused the delta cartridge fail from pressure being 95 psi 1 year parts and labor warranty $100 discount Thank you for choosing keep smiling plumbing, electric, heating and cooling and have a very merry Christmas!

Upon arrival customer claimed to have his toilet clogged. I first told him that I will try the cheapest option by augering the toilet and move on to the next option if it don’t work, which was pull and reset. I tried augering it but I felt as my snake went through the toilets p trap easily but will still flush very slow. I then told him the next step will have to be put in action since augering wouldn’t work. He agreed and I once again tried to snake it from both sides of toilet and nothing would come out. So before putting the toilet back I told the customer if it does the same thing the next and only option would be to replace toilet. He agreed , I put toilet back and the same issue would still occur. He agreed on the price I gave to replace toilet and after replacing the toilet I flushed it a couple times to test and everything was working how it’s supposed to. I took the old toilet to my van to try to break the p trap and see what was inside. What me and the customer found was a

No charge for today Tech arrived to find the toilet had evidence of a small blockage, but has cleared its self Tech flushed basment toilet roughly 10 times with customer standing there, toilet flushed with no issues Customer will call back if any further issues arise

50 gal electric 12 years old ,leaking and needs replacing.emailed quote

Toilet in hallway had an after,armed tank that was leaking on the tank to bowl gasket. Decided to replace entire toilet to prevent issue from reoccurring.

The shower valve in the hallway bathroom is leaking and won’t shut off, the stems have gone bad and will be needing replacements. Take apart the shower valve and using a new stem kit with new trim will fix the issue.

On arrival to no heat call diagnosed system and found 2009 model Goodman 3.0 ton R-22 heatpump system not heating properly. After inspection found that heat strips were working, however outdoor condenser was not. After inspecting outdoor condenser found that the compressor has failed. Tested continuity between run, start, and common and found compressor has failed between common and run, also between start and common. It is recommended to replace full system as it is a r22 system and parts and refrigerant are no longer available for this equipment. Technician added estimate for replacement with Bryant Legacy series 3.0 ton split heatpump system. Thank you for choosing Keep Smiling. Have a blessed day.

Replace 1 1/4” pipe and 1” pipe going down into well with new pex piping. We also installed a new foot valve on a new ejector for the well pump system. Re install pump and connect all plumbing. Prime pump and check everything is working properly. 1 year warranty.

At todays visit, Mr. and Mrs. Shaw were looking to have some recessed lights installed into their master bedroom. They were also looking to have us install a smart dimmer switch to control the fixtures. Along with this work, the two gang box on the wall which controls the ceiling fan would need to be removed and expanded for a three gang box to be installed. An estimate was priced for this work. Mr. And Mrs. Shaw declined to have the work performed today. The estimate has been emailed over.