Recent Jobs and Reviews in Loganville, GA
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Job Locations and Reviews
Review
Marcus did a wonderful job. Very helpful communicated very well and was very efficient and quick.
victorf@callkeepsmiling.com
Upon arrival, customer stated that he was having water pressure issues since November when he moved in home. Stating that when toilet flushed, water pressure lowered in other fixtures. After further inspection, found that pressure in home was over 90psi due to a failed pressure regulator valve. It was unknown where main water shut off and prv were located in home since basement was finished in drywall walls and ceilings. Quoted a minor diagnostic to search for pressure regulator valve and homeowner agreed. After cutting a few access holes, was able to locate prv and main water shut off in media room wall. Quoted prv replacement, and customer agreed. Shut water off to home, drained lines, removed old prv and installed new valve. Properly tightened, turned water back on and tested. No leaks were detected and pressure was set at 55psi. Keep Smiling is not responsible for drywall repairs. One year warranty on new pressure regulator valve, thank you for choosing Keep Smiling Plumbing.
Loganville, GA 30052
marcusp@callkeepsmiling.com
Estimate to preform rebuild in upstairs hallway bathroom toilet. Preformed basic toilet rebuild with no leaks after repairs. Thank you for choosing Keep Smiling
Loganville, GA 30052
Garion P.
Deposit for sewer spot repair (20% due today & 80% due upon completion of work) total balance $4280
Loganville, GA 30052
Zac P.
Upon arrival customer stated that she has 2 showers that are dripping and needs the toilet supply lines and valves looked at for insurance/home warranty purposes. I found that the shower are dripping due to the cartridges that have failed over the 30years they have been in there. All the toilet supply lines and valves are in good working order no issues found. I presented a price to the customer to get the shower cartridges replaced Thank you for calling Keepsmiling plumbing, electric, heating and cooling.
Loganville, GA 30052
Marvin P.
Upon arrival customer claimed that his water heater was not working since he had no hot water. He took me downstairs to the basement and on the way down there I was asking him questions. After looking at the heater I saw it was from 2009. He asked if I knew what was wrong with it. I knew in fact it was probably a gas valve or a burner assembly issue and I explained that if I tried to order a part it will most likely take up a couple days due to the age of the heater. I recommended a brand new heater will put him and me at ease because it will give us that peace in mind. He very much agreed and asked how much. I applied a senior discount and he agreed on the price. After finishing work I tested everything in from of the customer and he was pleased with the work. I mentioned it will take around 30 min to heat up the water and when he uses any faucet in the house to expect air spitting and a little water discoloration. Warranty details are below Thank you for choosing keep smiling plumbi
Loganville, GA 30052
Fernando D.
Code from back door got locked and there is no access into the home. Customer will not be here until the weekend. Customer will call back to reschedule the appointment. Coustmer approved estimate for diagnostic fee. After cutting up sheet rock inside kitchen ceiling, I turned the water fixtures from upstairs, there was no leaks present. Sheet rock was dry.
Loganville, GA 30052
Jered B.
Install new pop up assembly in master bathroom on right side sink. Comes with 1 year warranty.
Loganville, GA 30052
artf@callkeepsmiling.com
2 fluorescent fixtures ballast failed One in basement opening has 2 bad tombstones Suggested replacing fixture but homeowner was ok with 2 bulbs working instead of4 bulbs and installed 2 bulb ballast. The other fluorescent fixture in basement room is working properly after installed 4 bulbs ballast All tested and working properly
Loganville, GA 30052
Review
This is the 3rd project we have done with them. They are always super helpful, professional and timely. I would and do recommend them to all our friends and family. From start to finish they offer excellent service.
Garion P.
Homeowner would like us to install a customer supplied kitchen sink, kitchen faucet, and re-plumb kitchen for a new garbage disposal (old wires are still present from original disposal). Keep Smiling will replace entire 2” drain riser, studor vent, sanitary tee for right hand, left hand, or center set drain. Keep Smiling will haul away old sink and faucet. Replaced Hotwire emergency stop as a courtesy during install 1 year warranty on parts and labor
Loganville, GA 30052
Marvin P.
Upon arrival customer claimed he wanted to hook up 2 sinks he has in his restroom. He said he replaced both sinks and wanted to get the pipes taken care of by us. After inspecting the work area I saw that the sink needed both pop ups and p traps, the customer had both pop ups and I will only need to put in the p traps. I the made an estimate to put in 2 p traps and the customer agreed on price. After finishing I turned water on to test, filled both sinks up multiple times. All drained perfect. P traps come with one year warranty. Thank you for choosing keep smiling plumbing !!!!!!
Loganville, GA 30052
victorf@callkeepsmiling.com
Upstairs hall bath tub and shower valve has water continuously running. Delta cartridge failed due to wear and tear and needed replacement. Presented quote to homeowner and he signed. After further inspection and attempting to remove cartridge, found that valve was an older style valve(similar to 600series) that has three smaller copper tubes that bend when turned with force. Old bonnet nut was seized and was not able to remove. Advised homeowner that best option would be to replace valve. Homeowner will contact as soon as he’s ready for us to replace valve.
Loganville, GA 30052
Christian W.
Arrived at homeowners home. The homeowners had upstairs hall bathroom toilet that was clogged and was draining very slowly. After talking with the homeowner they explained this is their kids bathroom said the kid might have put something down the toilet. I explained that I could start by trying to auger the toilet and clearing the blockage that way, but if I am unsuccessful, I would have to pull the toilet and remove the lodged item that way. I gave the homeowner an estimate to order the upstairs hall bathroom toilet, and if that is unsuccessful, I went ahead and gave them the estimate to pull the toilet and remove the lodged item. The homeowner accepted. I started by trying to auger the toilet and dislodge . the lodged item, but was unsuccessful. From here, I went back to the homeowner and explained that the auger was not going to remove the item so we would have to pull the toilet and run the snake from the other way. I pulled the toilet and was able to remove the washed item by runn
Loganville, GA 30052
Review
Very professional and informative with my problem
Christian W.
Arrived at homeowners home. Homeowner had master bathroom toilet that would constantly run. And in the hall bathroom the toilet sounds like it has really high pressure. After talking with the homeowner and inspecting the toilets, I found that both the toilets fill valves are starting to fail. I explain to the homeowner that I would like to check the pressure because pressure is a leading cost to be fill valves failing. I checked the pressure at the water heater that was installed in 2023 and found that the pressure was 120 psi. I found that the PRV was located behind the water heater so it would be a relative difficult swap out. I explain to the homeowner that we have the 120 psi that I would be unable to warranty anything I do due to the pressure being high and it will happen again. I gave the homeowner an estimate to replace both the fill valves with customer supplied fill valves and an estimate to replace the PRV. The homeowner wanted to go with just the fill valves today and said s
Loganville, GA 30052
Sammy M.
Technician performed tune up for 2 systems. Both filters were replaced. Both blower motors pulling normal amperage. Both units have 11 degree temperature difference. Both blower wheel housing are clean. Upstairs blower capacitor is getting weak. Both outside units showing normal pressures. Both outdoor capacitors are getting weak on the fan side. Both units are draining properly. No other faults found. Thank you for choosing Keep Smiling! Have a great day!
Loganville, GA 30052
Review
Great Service
Christian W.
Arrived at homeowners home. Homeowner had upstairs hall bathroom toilet that was running. After talking with the homeowner he explained it. He works from home and he’ll hear the toilet kick on every now and then. After inspecting the toilet, I found that it was American Standard, and after talking with the homeowner I found that it was about five years old. when dealing with the American standards, their flapper is made out of a certain material that once it’s left in water for so long the rubber material gets water bubbles in it, and cause it to not sit right on the flush valve, causing water to seep through and eventually causing we fill valve to kick back on to fill it back up the tank. I explain to the homeowner that while I was inspecting the toilet, I found that the fill valve looked a bit older. I explained that the life expectancy on a fill valve is about five years depending on the different situation’s. I explained that while I am here I might as well replace the fill valve a
Loganville, GA 30052
Review
Thank you!
Review
Very professional. Took time to do the job right.Neatly dressed.
Review
Excellent service. Showed up at the appointed time to inspect the situation, chart a course of action, and presented me with an estimate. After some discussion, Mr, de la Vara-Nava made an appointment to return the next day (today) and accomplish the repairs. At all times the personnel sent to accomplish this job were friendly, courteous, and did not hesitate to show me what had been done, what was in progress, and what they intended to do. They showed me the work when finished and we checked the water meter for leaks and it showed evidence of none. Very impressed with Mr. de la Vara-Nava and the entire crew. Highly recommend!
Fernando D.
Upon arrival, customer stated he had a leak on his main waterline due to high water bill after further inspection, I shut off his main water valve to the home, and I checked the meter and it was still spinning, which indicates the leak was on the mainline, customer approved estimate to reroute his waterline. we ran the waterline underneath the driveway and came out to the garage to connect back to the home. I installed a new pressure regulator valve as well as a new shut off valve. I turned the water back on the meter and check to see if the meter was spinning. Meter was still spinning, which indicated there was a leak inside of the home. I found the leak to be inside the hallway toilet, which was a faulty fill valve. After replacing the valve, I checked the meter again and it was not spinning.
Loganville, GA 30052
Review
We could not replicate the issue. Reasonable cost for a tune-up. Great advice given.
Charles D.
Arrived at customers home to give quote to install a fixture that someone had already tried to install after initial inspection gave customer quote to install fixture in kitchen
Loganville, GA 30052
Johnathan C.
On arrival inspected one 2022 Trane 5.0 ton ac / 90% gas furnace for making loud noises while running. Found no noises. Homeowner would like to have maintenance tuneup done today. Performed maintenance inspection. Checked all electrical and mechanical components. Checked one 20x25x4. Checked refrigerant pressures, subcooling, and deltaT and have a 20° split between return air and supply air temperatures. System is cooling properly at this time. Thank you for choosing Keep Smiling. Have a blessed day.
Loganville, GA 30052
Patrick L.
Found only 110 volts to outdoor unit. Checked ac breaker breaker is good. Only had 110 volts to panel feed. Told customer to call power company
Loganville, GA 30052
Marvin P.
Upon arrival customer claimed to have a clogged drain in his washing machine room. He explained the whole situation thoroughly and he first thought it was a washing machine issue so he gets an appliance tech. The technician checked out the washing machine and it was working perfectly fine. So he ran water in the drain and it backed up a little. I told the customer if he could give me a couple min for me to try to creat the issue again. I then tried taking a picture of the inside of the drain and saw a whole bunch of obstruction not letting a lot of water go through. I then made two estimates and talked with the customer on what I recommend. We started off with the cabling the drain first and if that didn’t do the trick we would continue to replacing the p trap. He agreed and signed off. After cabling the drain, I put the washing machine back and ran 4 separate loads of water. All drained perfect with not a single issue. Thank you for choosing keep smiling plumbing !!!!!
Loganville, GA 30052
Robert M.
Repair 4 lights in high ceiling coverting into led Five manufacture warranty Toca to supply lift Toca supplied man and women hand dryer (no warranty on material just labor.)(1 year warranty.)
Loganville, GA 30052
Jered B.
Install all new water pipe in house hot and cold to all fixtures including both bathrooms, kitchen, laundry room water heater and 2 outside hose bibs. Comes with 5 year warranty.
Loganville, GA 30052
Christian W.
Arrived at homeowners home. Homeowner was having issues with the water leaking into the dining room. When I arrived, I was greeted by the tenants that showed me the dining room, and I found that the water was dripping from the chandelier at a pretty constant rate, telling me that it was an active waterline leak, not on the drains. I had the tenants show me the bathroom above the dining room to see if I could find any water leakage anywhere and I was unable to. From there I had to call the homeowner and explain that I would have to charge a diagnostic for you to cut a couple holes in the ceiling to find what is leaking . And then from there I would be able to give them a proper estimate to do the work. I started by cutting a hole next to the chandelier to see if I could find any water pipes, but was unable to. I have the tenant go and turn on the water so that way I could hear , anything. Coming from above the kitchen was a hissing sound, so I had to cut a hole in the dining room on the
Loganville, GA 30052
marcusp@callkeepsmiling.com
Diagnose garbage disposal in kitchen aswell as rebuild toilet in powder room. Estimate to replace garbage disposal. Estimate includes all labor and material. No leaks after installation. Checked for leaks and cleaned up all job related debris. Thank you for choosing Keep Smiling
Loganville, GA 30052
Review
Excellent service
Sammy M.
Technician came to diagnose system that is not performing like it used to. Indoor unit operating with no issues. Unit has 17 degree temp difference. Pressures were very low outside. System is 25 years old and has R22 refrigerant. Explained to resident that we do not offer that service for that refrigerant. Recommended speaking with our Comfort Consultant for possible system update. Resident stated would like some time to think it over. Will attach estimate along with this invoice. Thank you for choosing Keep Smiling! Have a great day!
Loganville, GA 30052
Review
Tech was scheduled between 2-6 showed up about 7pm. No call. He stated he was at the wrong address which is Big and Bold in each Mailbox. Not so good service. When he heard I was the landlord I think he increased the price on the service.
Review
Marvin was very professional and completed the repair quickly and effectively.
Review
James was on time, extremely friendly, and was done before I knew it. Top notch. This is my new plumber.
Review
Excellent service
Response from Keep Smiling Plumbing Electric Heating and Cooling:
Thank you so much for taking the time to leave us a 5-star review!
Review
The Tech arrived on time and was very professional, courteous & friendly. I really appreciate the time and respect Marcus Pruitt delivered during my estimate in my home. Based on my experience with Mr. Pruitt, I would "Highly" recommend this company for your Plumming-Electrical or Heating-Cooling needs.
Response from Keep Smiling Plumbing Electric Heating and Cooling:
We're so happy to hear that you had a great experience with us. Thanks for leaving a positive review.
Review
Prefect service
Review
Prefect
Review
Tom was great. Service was prompt. They are a little pricier than expected.
Review
I was very happy with Victor, he was easy to deal with and did a good job, seems to be a nice guy. I am not very happy with your cost.
Review
Marcus is a very knowledgeable and polite technician. He explained everything very well and did not come off pushy or like he was trying to sale us additional services. He was outstanding!
Review
Good service
Review
Great service by Daniel
Review
Jared was very professional, informative and quick to finish the job!
Review
Excellent customer service
Review
Professional manner and service. Prompt return call from online request and came ib two days , timely and efficient. Thanks Sammy!
Review
Gary is very knowledgeable about his work…Very personable and a real asset for your business…
Response from Keep Smiling Plumbing Electric Heating and Cooling:
Thanks for sharing your review with us and the community.
Jered was extremely professional. He was easy to talk to and I didnt feel as though I was being pressured into service. Im glad my search led me to this company. Response time is top tier!!!!!!!
Response from Keep Smiling Plumbing Electric Heating and Cooling:
Hello Olivia, Thank you so much for leaving us such a glowing review! We are thrilled that Jered was able to provide you with top-notch, professional service and that you felt comfortable throughout the process. It means a lot to us that your search led you to our company, and we are grateful for your support. We strive to have excellent response times for all our customers, and it's always rewarding to know that our efforts are appreciated. Thank you again for choosing Keep Smiling and for taking the time to share your positive experience. Have a great day! Sincerely, Hailey M with Keep Smiling
