Lithonia, GA

Mr.Smith has a microwave that was just installed recently. The problem is that when the microwave is operating it’ll shut power off in to the circuit. The issue is due to overload. The microwave has a power draw of 16amps stated on the manufacturers website. This circuit is on a 15 amp breaker with 14 gauge wire. Upsizing the breaker will allow the microwave to run but eventually burn the wire. Previously there was a vent hood in its place. Mr.Smith told me that there was a wire coming out from the wall when they were installing the new microwave. I couldn’t test the microwave on a different outlet because there is no cord from the microwave. It has been hardwired. In order to make this work the microwave will have to be removed and wired again. This model doesn’t appear to be one that can be hardwired so there’s a strong possibility this power cord will have to be built again. At the panel I noticed other issues with the first being that this is a challenger panel. I’ve informed th

Gave customer estimate to slight remodel and stub out connections for new sink. He is going to call us back when and if he wants to move forward. Thank you for choosing keep smiling.

Replacing the worn breaker controlling the A/C unit and removing the outlet from the disconnect.

Leak on 3/4 by 1/2 reducer under kitchen sink. We will replace it and use new crimp connection to stop leak. Comes with 1 year warranty.

I arrived on the job and spoke with Mr. and Mrs. Putten about what I’ll be doing today, I got to work replacing the flood lights when I found damaged wiring. I wrote up a quote to replace the wire and finish the instillations of the flood lights. He agreed so I continued. Once completed I presented my work and confirmed they worked as intended. The customer was very pleased and payed shortly after. 1 Year Warranty.

Upon arrival customer stated that when the fire department came out to turn off the water when the washing machine box began to leak and flooded the house they had also turned the gas off to the water heater and she would like it relit. Upon inspection I found that the gas to both of the water heaters are off but I also noticed now that the water has been turned back on that the water heater on the right has a leak coming from the internal tank and can not be repaired. I also noticed that above the left side heater there is a saddle valve that is also leaking causing water to drip down the side of the heater and into the pan causing that heater to be sitting in water constantly which can cause rusting and more leaks. I presented the customer with options to get these issues fixed and she chose to Replace both water heaters in the basement to keep both the same age and under manufacture warranty Also replace the saddle valve that is leaking on top of the left side water heater wit

Arrived at customers home for issue with whole house fan and switch after inspection found bad switch on whole house fan replacement was done

Upon arrival customer stated that they were out of town and they came back to water everywhere in the home and said that there was a big leak in the laundry room. upon my inspection I turned on the water to the house and found that the leak was coming from the hot side washing machine hose. the hose has rusted out where it connects to the washing machine box the rust has eaten away at the gasket inside the hose this leak has caused water damage all inside the house the water had found a path and ran all the way down into the basement and flooding out the home. I explained to the customer that we should swap both of the hoses because this has been rusting for a while and the other one was decently rusted as well and gave her a price to do so and she agreed. Today I replaced the rusted and leaking washing machine hoses 1 year warranty Thank you for choosing keepsmiling plumbing, electric, heating and cooling!

Customer has a 2.5 ton system 25 years old, will need to replace with supply and return plenums INCLUDED SERVICES: REGISTER WARRANTY WITH BRYANT CORPORATION TO ENSURE TEN YEAR PARTS WARRANTY IS RECEIVED ON APPLICABLE EQUIPMENT FULL GAS SYSTEM INSTALLATION KIT (INCLUDES NEW PAD FOR OUTDOOR UNIT, AUXILIARY DRAIN PAN WITH FLOAT SWITCH, INLINE SAFETY SWITCH, OUTDOOR SERVICE DISCONNECTS WITH WIRE WHIP, INDOOR SERVICE DISCONNECT, PROPER SIZE BREAKER FOR AC UNIT, SEALED PLENUM TRANSITIONS, GAS RECONNECTION, DOUBLE WALL FLUE RECONNECTION, REFRIGERANT SYSTEM FILTER DRIER) INSTALL NEW RETURN PLENUM COMPLETE SYSTEM SET UP, START UP AND CALIBRATION CLEAN-UP OF WORK AREA INCLUDING DISPOSAL OF OLD EQUIPMENT INSTALL NEW SUPPLY PLENUM WITH MANUAL DAMPER INCLUDES COMPLIMENTARY ONE YEAR MAINTENANCE AGREEMENT ON NEW SYSTEM

Performed cooling maintenance on 1 system. House has 1 system. Furnace is gas Rheem about 28 years old located in the attic. Checked voltage, amp draw, safeties, blower motor, wheel, capacitor, and delta T. Replaced air filter 16x25x1. There isn’t a supply plenum, right now all supply ducts are coming off from evaporator coil. There wasn’t a way to flush condensate drain line so I added a service pvc tee to be able to flush it, when I was trying to add the pvc tee I found pvc pipe without glue at multiple joints so I added pvc glue to the, then I flushed condensate drain line. There isn’t any type of flood safety, suggested to install an inline float safety to reduce water damages to system and property. Found blower motor bearings wearing out, suggested to replace blower motor with its capacitor. Found blower wheel dirty, suggested cleaning it. Condenser is 3 tons Cosaire about 27.5 years old located left side of the house with R22 refrigerant. Checked voltage, amp draw, capacitor, c

Upon arrival customer claimed he had a leak coming from the bottom of his kitchen sink. After looking at the issue I saw the basket strainer in very bad condition. He said it’s been going on for a while and wants to take care of it today. I recommended it would be best to replace due to its condition , after telling him price he thought about it then agreed. After replacing the basket strainer I filled up sink and let run for a while to check for any leaks. Everything working perfect. Pressure at 40psi Thank you for choosing keep smiling plumbing !!!!

Install customer supplied kitchen Faucet. Also install 2 basket strainers on kitchen sink and reconnect to main drain line. In upstairs bathroom we will install a new customer supplied vanity faucet with new supply lines. Comes with 1 year labor warranty.

Completed work off estimate, after unclogging I ran and fill the sink up with water, everything flowed very good. After replacing basket strainer I checked for leaks, no leaks were seen. Thank you for choosing keep smiling plumbing !!!!!!

Arrived at customer house for issue with switch for furnace after checking found bad switch that turns on downstairs furnace replaced with new did advise customer of whole home redevice and that we do offer financing a well customer already has old redevice quote.

Technician came for blank thermostat call. Power was not present at thermostat. Checked furnace for blown fuse and checked transformer as well. Transformer was not receiving voltage on primary side. Inspected disconnect which was a light switch. Unit would turn on when only halfway flipped. After speaking with resident and dispatch, decided to have electrician come to replace light switch today. Thank you for choosing Keep Smiling! Have a great weekend!

Upon arrival customer stated that he has already pulled up and disposed of the old toilet and that he has bought a new one that is in the dinning room and needs it installed. Upon my inspection I found that the area will work for the toilet and the pressure is good on the home and presented options to get the toilet installed he chose to get the toilet installed and also get the angle stop replaced as well. Today I installed a customer supplied kholer high line arc toilet and replaced the angle stop for the water supply to the toilet. 1 year warranty.

KSPEHC was called out for an upstairs toilet not draining when flushed. On site tech inquired about other drains possibly having issues or if the issue was isolated to just this toilet. Ms Francis assure the issues was isolated to just this toilet. Tech provided option to perform hand auger service in an attempt to clear the blockage within the toilet. Tech expo that if this doesn’t work then removing the toilet to free the blockage is the next step. Approval was given for tech to operate hand auger service. After a few attempts this appeared to clear the blockage. Tech flushed the toilet several times and even had ms Francis flush it as well. No issues at this time.

Came out for no heat call. After inspecting furnace, found blown fuse. After replacement of fuse, unit came on. Waited to observe unit for possible reasons for blowing the fuse in the first place. Did not notice anything out of the usual. Possible power surge that blew it. Also resident believes neither upstairs or downstairs AC works. (Both units are R22)(Goodman condenser is 2006 and Heil condenser is 2000). The thermostat is working. Resident is interested in getting a possible quote. Will inform us of when to schedule.

Replace seats and springs in shower valve. Major water damage so mr Fernandez wants to wait after insurance to possibly replace the valve. Leak is fixed and Hampton is coming out this afternoon.

Estimate to unclog 3 vanity drains and install a basket strainer.

Install and supplied 50 gal electric water heater located in laundry. Water pressure in home is 110psi. Which is too high for home. House plumbing should not exceed 80psi. We advised Mrs. Grant the risk of high pressure. However she declined to have pressure reducing valve replaced. She stated that she couldn’t afford it at the moment.

Customer had a fan in the kitchen that looked like it was starting to sag from the ceiling. My initial thought was that the junction box holding the fan was not fan rated. Upon further inspection, I realized that it was a fan rated box, and the previous installer had used sheet rock screws to mount the fan bracket. These screws most likely destroyed the threads and got to the point were they starting to back out from the box itself. I re-tightened the bracket with the proper screws and make sure that everything was secure.

Homeowner has a slab leak within the foundation below the laundry room. Leak is on the water service line and can be bypassed/rerouted through the kitchen in order to avoid insurance claim and busting up the floors and slab foundation. Keep Smiling will install a new water service main from the water meter to the home. New water main will be bored underneath driveway/sidewalk and trenched up the side of the home. Keep Smiling will need to make one large drywall cut in the back of the breakfast bar in order to get new water service line into the home within a wall. New main will come up into the wall and immediately go through cabinetry towards kitchen sink. Will tie onto the 3/4” cold line underneath kitchen sink. Install will include new PRV and main shut off valve. Keep Smiling is not responsible for drywall repairs 25 year warranty on pipe 5 year warranty on labor

Upon arrival customer claimed to have a clogged toilet in the first level of the house. After inspecting the issue I saw that everytime it’s flushed it drains but very very slow. I recommended the customer to start off with snaking the toilet. If that doesn’t succeed then the next option is pulling the toilet and actually visualizing what is clogging the toilet. Customer agreed with my suggestion and asked how much is it to start. After giving him price he agreed and signed off. After snaking the toilet I pulled back from what seems to be tissue paper. Flushed it 7 times with toilet paper, all were perfect flushes. Thank you for choosing keep smiling plumbing !!!!!!

Technician came for no heating call. Unit was operational when jumped out at furnace. Thermostat wires to unit had continuity. Transformers secondary had correct voltage. After informing resident of situation, she decided to go ahead and replace thermostat. After replacing, tech then tested new equipment. Unit is now operational. Thank you for choosing Keep Smiling!!