Lithonia, GA

Upon arrival customer claimed there was still a leak going on after the p trap. And after looking inside the vanity I also saw the emergency stop, I went ahead and replaced both things under warranty, after replacing it I turned water on to test, no leaks were seen. The supply line was leaking and I let the customer know and he stated he will be buying the supply lines himself and will be installing them. Thank you for choosing keep smiling plumbing !!!!

Upon arrival, customer stated that she had a leak in her basement coming from underneath the kitchen cabinet somewhere upon my inspection. I found that the kitchen faucet is leaking from the integrated supply lines. Inside the faucet. Customer also explained that her garbage disposal kept tripping the breaker customer was left with multiple options to fix these issues.

Arrived at homeowners home. Homeowner had his vanity in the downstairs full bathroom that he had replaced a year ago and now the drains are leaking. Explain that it has been going on for quite a while but he’s put a bucket under there in the meantime, but he wants to get it taken care of. After inspecting work, I found that it was the drains where the tee met the coupling. I explained that I can cut off below the coupling and replace the pipe in between. I gave him an estimate to replace the drains up underneath the vanity sink. Homeowner accepted. After I did the work, I tested the drains to make sure that nothing was leaking and everything was well on the drains, but I did notice that the hot supply line work next to the Fossett was dripping. I tried to tighten it up and it did not solve it. I let the homeowner know, and he explained that he will put Teflon tape around it himself. Thank you for choosing keep smiling, plumbing and electric heating and cooling. All work comes with a s

Mr. Anderson has a 18 year old 50 gal gas water heater, with T&P valve constantly running. He has purchased an electric tankless water heater. However his home is not set up for an electric tankless. Mr. Anderson stated that he wanted the cheapest option possible. Upon putting together options 2 other plumbing companies showed up. I presented Mr. Anderson his options, however he stated that he could not afford our services and asked me to tell the other plumber to come in. No charge

Return meter turning,now there’s water in meter box,was not the other day,dug up and found section of poly with a pin hole,cut out and repaired ,turned water back on and meter not turning.repaired as a courtesy.

Bad gfci in the kitchen

Main water line is leaking. We will replace water service from meter to main copper line coming out of the home. We will have to bore under 2 foot side walk. Also cement foundation where pipe does though so water does not coming into home. Test for leaks. Install comes with a 5 year parts and labor warranty.

Leak under slab from grey poly main line, jackhammered slab in closet and dig down and bore from outside into house and installed new main shut off and pressure reducing valve .rechecked meter and meter not moving with main shut off but moves when on advised that there is another leak in polybutylene pipe to a fixture,customer to call leak detection

Diagnose water leak in yard. Will be back on Wednesday 12/18 to install new water line.

Customers water line was replaced up to house and is still polybutylene under slab and is still moving with main valve off.

Upon arrival, customer stated she heard dripping noises in her upstairs hallway bathroom ceiling. After further inspection and turning on the water from the shower and sink, there was no noises of water dripping.

On arrival to no heat call inspected both systems. Found upstairs 2014 R-410a Goodman 2.5 ton heatpump system has a failed thermostat keeping fan to “ON” position at all times, recommended new ProT721 thermostat. Also found outdoor condenser has a failed defrost control board and Contactor. Added estimates for all. On downstairs 2003 R-22 heatpump found thermostat had a blank display. Checked for voltage and confirmed we have 24 volts, it is determined thermostat has failed. Replaced with Pro T721 thermostat. Downstairs system is now heating at this time. Upstairs system is heating with heatstrips only. Thank you for choosing Keep Smiling. Have a blessed day and Happy Holidays.

On arrival quoted homeowner for installation of two customer supplied EcoBee 3 lite thermostats. Customer stated he would call his home warranty to see if cost would be cheaper. Left estimate for installation. Thank you for choosing Keep Smiling. Have a blessed day. Happy Holidays!

At today’s visit, Mr. Juan and Mrs. Jazmene are looking to have a circuit installed to power a hot water heater. They currently have a hot water heater and are planning to convert the unit to electric. As it stand with the existing panel in the home, it does not have space to add another circuit. Therefore, two options are available to be able to have a hot water electeicsl circuit installed. The first is to have a sub panel installed. This would be installed directly beside or beneath the existing panel box. Two circuits from the main box would be relocated into the sub panel to make space for the main breaker of the sub panel inside of the main panel box. From this point, the hot water heater circuit could be installed. The second option is to have the main panel replaced along with the service. This would involve installing a new mast, a new meter/disconnect on the exterior of the home, installing a new main panel, updating the grounding for the home and an inspection from the count

Will run sewer machine upstairs by removing toilet to access upstairs lateral. Once we run sewer machine and restore flow, Keep Smiling will perform sewer camera inspection of drainage system to evaluate piping to ensure no issues return. Warranty to be determined by sewer camera inspection Cannot warranty main line flow due to large sewer belly in the front yard. Homeowner needs to have sewer main fixed to prevent future blockages or odors.

Customer stated her outlets and lights were not working in her master bedroom. She mentioned that it started of by flickering and eventually to complete failure. Upon receiving this information, I started by checking the plugs with my tester, and had a reading of, “reversed hot and ground.” I tested an outlet near the window and noticed the tester flicker so I decided to start my diagnostic there. Once I removed the cover plate, I noticed immediately that there was some overheating and melting on the outlet. Once I removed the outlet, I was able to see the extent of the situation. I replaced the outlet free of charge as a courtesy but did inform the homeowner that a whole house re-device is highly recommended.

Prepaid visit- maintenance tuneup on two 2013 model Goodman ac/gas furnace. Checked all mechanical and electrical components. Checked two 14x20x1 air cleaners, dated and replaced both. Checked blower motor and blower wheel, evaporator coil, DeltaT , heat rise and have a 38° temperature split between return air and supply air temperatures, ductwork, thermostat, condenser coil, voltage, amperage, and capacitance. Homeowner stated she is having an issues with upstairs heating not starting up every time. After further inspection found buildup inside inducer motor not allowing pressure switch to engage therefore not allowing system to complete sequence of operation. Attempted to open up barbed fitting and clear blockage to let pressure switch function. Although system has fired up and began to there’s no guarantees on how long that will last. Added estimate for replacement and gave a $50.00 off coupon. Both systems are heating properly at this time. Thank you for choosing Keep Smiling. Hav

Arrived on the job and spoke with our client about what problem she was needing us to correct. After looking over the job and seeing what the issue was, I informed our client that the GFCI in the garage controlled the bathroom outlets and needed to be replaced to avoid nuisance tripping. No work was performed.

Replace faucet Existing faucet is leaking internally do to corrosion damage Install new faucet delta foundation 30 day parts and labor warranty $855 estimate for kitchen and additional bath room good through end of February

Upon arrival, customer stated that there was a water leak in her ceiling. When I arrive she took me to the bathroom that she has been seeing water stains in the ceiling in for about two years I grabbed my ladder and went into the attic, and upon my inspection, I found that there was no plumbing, ran throughout the attic, except for the plumbing vents that allow air into the plumbing drains in order to help the water flow throughout. I did find that near The 3 inch plumbing vent for the master bathroom and kitchen. There was a lot of rot on the roof and could clearly see where water has been making it through for a while now. I have attached pictures to this invoice for a better understanding of the situation at hand Thank you for choosing Keep Smiling Plumbing electric, heating and cooling and have a very merry Christmas!

Customer recently purchased home and had an inspector point a “flying tap” in the attic. Under some investigation on my part, I found that the inspector did not check the inside of the panel. There I found “double tapped neutrals” that was allowed at the time when the house was built in 1989 but now is known to be a fire hazard. This is something the inspector could’ve pointed out if he went into the panel.

Customer advised me that an outlet in the living room are started sparking and crackling when she was using a space heater. She then proceeded to tell me that the rest of the outlets down the line also, didn’t have power. I checked all the plugs with my plug tester, and found that only the one that was initially sparking, had no power. I then started to change the outlet and notice the neutral (white) wire was burning up and melting the outlet. After the new was installed I checked all the outlets in the living room and they all read 120v.

At todays service, Mr. Brian and Mrs. Ariel have been experiencing an issue with their furnace not working. They had an HVAC technician come out from another company and he determined that the furnace was not receiving power. With this issue, I recommended a diagnostic be performed to identify the issue. Mrs. Ariel agreed to this estimate. During the diagnostic, I was able to determine half of the 240 volt breaker was broken and the reader was only producing 120volts. With this, I recommended that the breaker be replaced to which Mrs. Ariel agreed. Therefore, with the new 50 amp 240 volt cutler hammer breaker in place, it is now producing the proper 240volts. This allowed the furnace to kick on and run and begin to heat the house while I was present. The breaker comes with a 1 year warranty.

Arrived on the job and spoke with our client about what work he would like performed today. After discussing everything with our client and looking it all over, I wrote up a couple of options for him. We moved forward with the instillation of an outlet above the mantle as well as pulling an HDMI cable from above the mantle to the corner of the room. Once completed with the work I collected payment. 1 Year Warranty

Installed new furnace control board. Tested system and it began to heat as it should. On further inspection on upstairs system it was determined the gas valve has failed and also needs a new thermostat. Homeowner stated she wants to wait on repairs for upstairs unit. Only charged for the one furnace control board. Customer will call us when she is ready for repairs on the upstairs unit. Left estimates for repairs. Thank you for choosing Keep Smiling. Have a Happy thanksgiving.