Lithonia, GA

Repaired existing water service main that has ruptured directly below large bushes in from the of the house. Spot repair included the partial removal of the right bush, exposing the compromised section, making repair, and backfilling. Keep Smiling not responsible for landscaping. No warranty on existing poly piping. 1 year warranty on spot repair. Repair completed. Homeowner will need some fill dirt from erosion that occurred during the leak.

On arrival to no heat call found one system two zones. Zone two which controls main living area was running in cool mode. After checking thermostat found that it was in fact in heat mode, however tstat was calling for cool. Replaced thermostat with Honeywell T2 and system began to function and heat properly. Thank you for choosing Keep Smiling. Have a great day.

Georgia Power left a note saying that some repair work needs to be done near the meter base. The note was handwritten and it was difficult to understand so we’re not 100% sure what the issue is but based on what we can figure out either going to be something loose in the meter base itself, or the fact that the main grounding wire isn’t secure. If the issue is inside the meter base, Georgia Power needs to turn off the power for me to evaluate the situation and figure out if we can fix it or if it needs replacement. Customer has quotes on replacement or fix (if possible), the meter base, and for grounding system. Upon further inspection I was able to determine that the panel was original to the house, built in 1998, making the panel 26 years old. I informed the customer that the panel is highly recommended to get replaced. Surge protection also recommended.

Purged kitchen and downstairs bathroom to remove debris and restore full flow. Flushed hot water tank while on site in attempt,to prevent any reclog of fixtures.

One new GFCI for the Upstairs Hallway Restroom.

Estimate for 10 kw generac customer supplied generator

See estimates

Electrical Diagnostic: After Diagnosing the Electrical System of 2295 Rolling Trail I found all aspects of Electrical relating to the Garbage Disposal is working correctly. It appears the Disposal may be rusted and that the motor has seized 1 Arc Fault Breaker that did not pass the Function test and 4 Neutral wires that have browned due to Heat Damage. Plumbing Referal and Estimates provided for Electrical Repairs.

New water line installation on October 9th

Electrical Panel Repair, New 40 Amp Breaker, and Refold of Range Receptacle Wiring.

Customer stated low pressure on the hot side of kitchen faucet. Upon further inspection we found that there was debris in the supply line so we took off the supply line and blew out the debris, re connected supply and customer was happy with the flow of the faucet

Will Include pea gravel if customer wants pad or concrete slab it will be extra.price does not include plumbing for gas line.

Estimates

Homeowner currently has polybutylene piping throughout the home. Currently not experiencing a leak, but would like to get home repiped eventually. Keep Smiling will replace all polybutylene throughout the home with Pex-A Uponor piping. Drywall cuts will be required on the main floor and upstairs. Keep Smiling is not responsible for drywall repair or drop ceiling tiles. Repipe will include all new piping, angle stops, and valves. 25 year warranty on Uponor Piping 10 year labor warranty Will replace tank style water heater in upstairs closet with a 40 gallon slim/tall. 6 year warranty on tank 1 year warranty on parts 1 year warranty on labor Replaced both master bathroom shower valve cartridges as a courtesy. Told customer to keep an eye on other two going forward.

Install 3” disc light in cabinet with a male end plug on it. Add a switch nearby to control the plug where the cabinet is connected to.

Mr. London received a notification from the water department that he has a leak. Mr. London did mention that his front hose bib and toilet all always running. I did a pressure test and found the pressure to be at 82 psi. When I went into the crawl space to get a look at the prv, I noticed that there is no prv present. I also noticed that the waterline enter the home is leaking. I emailed an estimate for a new waterline and prv to Mr. London. Currently Mr. London is going online for financing options and will contact us once approved.

Electrical Diagnostic: After Diagnosing the Electrical Outage at 2285 Rolling Trail, Lithonia GA I found a Faulty 40 Amp Breaker and a Burnt Bus. I will be following up with Mrs.Moutry on 10/04/2024 to further discuss her options and scheduling.

At today’s visit, Mrs. Martin explained she was having several issues. The first involved her garbage disposal. Previously, they were experiencing and issue with the switch controlling it where you would have to play with the switch to get the disposal to engage. They have since removed the light switch and the wiring is exposed. Second, Mrs. Martin stated that the stove is jutted out from the wall due to the stove receptacle hitting the frame of the stove. This is creating a roughly 5 inch gap between the back of the stove and wall. She would like it moved so that the stove can sit closer to the wall. Lastly, Mrs. Martin explained she has been having an issue with her air fryer and microwave running at the same time causing the breaker to trip. It was explained that this is a result of overloading the breaker. Several options were discussed from moving one of the appliances to the other kitchen appliance circuit as well as isolating one of the appliances onto its own dedicated circuit

Quoted for repair

Job quote has been sent. We would need to uninstall, garbage disposal, then uninstall the sink, removing the patient from the countertop. Once the basin is removed, we would then need to measure in order to center the sink properly, cut the tile to spec, and then cut again to get through the wood with a routing saw before we could mount the new basin He wants a two basin sink, new new faucet, we would reuse the garbage disposal and add an additional leg to the drain tying into a new basket strainer. I verified that there is a 2 inch trap so we would be able to tie into that part of the drain.

Electrical Diagnostic: After Diagnosing the Electrical system of 6609 Eastbriar Drive I found a GFCI in The Master Bathroom that was wired backwards. I also found a Receptacle showing heat damage. I also have provided The Homeowner with recommendations for Whole House Surge Protection and a Whole House Re-Device. As well as a Strong Recommendation to change the GFCI in the Upstairs Hallway Restroom.

Quote

Dispatch fee waived for free estimate on repipe. Customer thought he had a leak outside coming through foundation, but it was just foundation leaking from the storm waters. Customer gathering a few quotes on potential future repipe.

KSPEHC was called out for a ruptured water heater causing water to flood garage floor. On arrival tech was told that homeowner shut off water to the unit and turned the gas off. During investigation of the failed unit tech was able to see water gushing out of the exhaust cavity. This means the internal hull of the water heater has ruptured allowing water to escape. There is no repair that can be performed to resolve this issue. Replacement is the only solution. Tech provided options for 6 and 10 yr water heater options as well as financing abilities. Homeowner approved the 10yr warranty and opted to take advantage of the financing opportunity. At time of water heater replacement tech also replaced prv and main house shut off. After all installations were completed tech pressurized home and inspected all work for leaks. At this time there are no issues.

The customer out of 4 inch bent 90 broken behind the wall. Sheet rock would need to be cut in order to make the repair. The customer said she did not want to proceed for it at this time.