Lilburn, GA

On arrival to no heat call found system off, thermostat reading error code no R wire detected. After inspection on 1996 model GMC 90% gas furnace found that the power switch was in off position, after turning power back on found that the 170° high limit switch circuit was open indicating a failure and in need of replacement. Technician does recommend replacement of full system due to age and the possibility of major future breakdowns. Due to age of system and brand part is possibly no longer available. Once high limit switch was reinstalled system did ignite and begin to heat home. System still heating upon technicians departure. Recommendations are to replace full system if parts unavailable. Thank you for choosing Keep Smiling. Have a blessed day.

On arrival inspected two minisplit systems that needed nitrogen pressure tested, vacuumed , and one recharged, second is new and pre charged. Found one system that has a kink in the copper lineset at condenser so main focus was on one of the two. Recovered refrigerant, nitrogen pressure tested, vacuumed and recharged system with 2 lbs r410a. System is now heating as it should. Thank you again for choosing Keep Smiling. Have a blessed day.

Came out to the Williams residence to assemble and hang a chandelier over the island.When I arrived at the Williams residence there was no wire or box to put chandelier up so Mr.Williams asked if I could pull from the existing chandelier that was there which was in front of the back door and run a new line over to the new spot above the island which is about 15 ft away and hang it there and blank plate off the old box.While the tech was here he also said he would like to have it where the light didn’t blind him as son as he walked in so the tech installed 2 dimmers.(not responsible for drywall damage.)(1 year warranty.)

Upon at customer stated that when he flushes the downstairs toilet it backs up into the tub. And when he flushes the upstairs toilet it backs up into the downstairs toilet. And also has a small leak when running water in the sunrooms sink. Upon my inspection I found that the blockage is between the kitchen sink and the downstairs toilet. And the leak is coming from the 90° elbow and the ptrap Customer was left with estimates to fix these issues

Upon arrival, I was greeted by Rassel. He is the brother in law of Suja. Communication with Suja happened over the phone for this visit. Rassel escorted me around the home while showing me the issues that have been going on. Several things were noticed during my time assessing the home. The main level powder room toilet does not flush. I do not believe there is a blockage in the line. Either this toilet is clogged or it is not flushing due to a bad design. The master bathroom toilet has a failed fill valve along with a failed emergency shut off. The guest bathroom has a malfunctioning diverter for the tub spout. The thermal expansion tank has failed. The home is operating under 120 psi water pressure. The location of the main shut off and service line manifold was not obvious. My belief is that it is in the drywall behind the water heater. I spoke with Suja about each of these issues and provided multiple options for him to look over and select from. Due to Suja being remote, he is wan

50 gallon gas Rheem water heater leaking from base, under warranty purchased from home depot in garage. Need to drain down existing water heater take to Home Depot and swap for new water heater under warranty. Install new water heater in location with existing piping.

Opening and repairing the four way switch controlling the upstairs, hallway lights and the foyer light. 1 Year Warranty

Tech will return 1-17-25 to install Toto handle Installed handle

Homeowner is going to remodel bathroom and just wants the stem and handle installed back into the shower valve. Advised homeowner the stems and seats at the least need to be replaced or the shower valve with a one handle will send estimate for that. Installed stem and handle test working fine.

Single handle delta shower cartridge failed need to swap cartridge out for new one.

Came out to the Burchett residence to diagnose why he had no power on his outisde light in the back upon diagnostic discovered that there was a short in the outlet upstairs which was causing the rest of the circuit not to work so the tech replaced that outlet as well as 2 GFCIs with bubble covers on the outside of the house.Advised Mr.Burchett about the benefits of a whole home surge and he went foward with it.He also mentioned that he wanted 4 bulbs changed on 2 flood lights 1 about 20 ft high and the other was off the back porch.(1 year warrnaty.)(did advise to change all the outlets and switches due to improper voltage through out the house.)Restored power to his lights.

Replace supply line from stop valve to sink faucet in master bathroom rolled copper failed and is leaking. Replace with new steel braided supply line.

Upon arrival customer claimed he did not get hot water fast enough. He first mentioned a recirculating pump and we started to get into detail with it but then I saw the heater. Its age was 12 years old. I mentioned to him that having a heater this old may be the issue but we weren’t sure with it and then IHe first mentioned a recirculating pump and we started to get into detail with it but then I saw the heater. It’s age was 12 years old. I mentioned to him that having a heater this old may be the issue but we weren’t sure with it and then I started talking about the specs our Water heater has. The Customer then asked if I could give him two separate estimates, one estimate, installing the recirculating pump and one estimate with replacing the heater and adding a recirculating pump. I first showed him the price of the recirculating pump itself. And on the second estimate, I went half off on the recirculating pump if he does the heater. He agreed On the water heater And the recirculatin

Cut whole in ceiling to diagnosis leaking supply line to master bathroom faucet .

Open arrival, customer claim that she wanted her sink to be because Slow, then mentioned that her three handled shower valve aching because the tub spout drips water maybe one time an hour. So she wants to get it done soon before it creates a bigger issue. She said to send her an estimate to her email so she can put it on her schedule this coming month. But she only wanted her sink to be out today. I gave her the estimate to cable out her sink and she gave me a coupon. I applied the coupon to this. And she agreed for work to be done today. I will be sending her an estimate to replace three handle stems. And she will call the office for whenever she wants to get it done. Thank you for choosing keep smiling plumbing!!!!!

Circuit Tracing for Sewer Pump. Circuit #5.

KSPEHC was called out for a ruptured water service line. Once on site homeowner stated water was visible near meter. Meter was already turned off when tech arrived. Tech turned meter back on to see where the water was escaping. Options were provided for repair and replacement. Homeowner approved tech to repair the issue. Once repair was made tech pressurized the system and inspected all connections made for leaks. No issues at this time.

Arrived on the job and spoke with our client about the work he would like performed. Once everything was looked over I wrote up a quote to install a dedicated circuit in the basement and on the back porch, along with installing a generator transfer switch within the panel and an EV charging station in the garage. I presented this quote and sent it to his email to be looked over.

Customer has two Pegasus toilets and will order parts and call back

Customer wants original tech but we have no history on the customer or the address provided

Estimate for 2 customer supplied toilet install.

Arrived at homeowners home. Homeowner had kitchen faucet sprayer that was old and would not cut off when you would turn on the faucet. They also explained it when the daughter was doing dishes the drain had came apart and has a hole in it. After talking with the homeowner, she explained that she went to go use the sprayer, but when she turned on the Fossett, she immediately got sprayed due to the button on the sprayer head being old and stuck. She also explained that the drain underneath the left side of the sink had a hole in the top of the pipe and has came apart. After inspecting work, I explained it I could replace the head of the sprayer and replace the drain piece as a courtesy. I gave the homeowner an option to install the customer supplied kitchen faucet head sprayer and replace the drain piece as a courtesy. Homeowner accepted. I did the work. Tested for leaks and functionality and all is well. I brought the homeowner over and showed her everything and she was satisfied with t

On arrival inspected system for no heat. After further evaluation found that the gas was turned off and neither of the two downstairs systems would fire. Homeowner is contacting gas company to restore service and will call back if there are any issues. Thank you for choosing Keep Smiling. Have a blessed day and happy holidays.

Arrived at property. There was a kitchen sink drains that were leaking from where the pipes connect to the basket strainer. After talking with the property owner he explained that this problem has been going on for sometime and that he was just notified about it so he called a plumber. After inspecting kitchen faucet in drains, I found that it was leaking where the drains connect to the basket strainer due missing and broken parts. I explained that while I was here I would like to check the pressure to make sure that it is in working standards. I checked the pressure at the bottom of the water heater and pressure was 50 psi. I inspected the water heater while I was checking the pressure and everything looked well. I gave the homeowner an estimate to replace the kitchen P-trap with a six month warranty. Homeowner accepted. I did the work. Tested for leaks and functionality and all is well. Thank you for choosing keep smiling, plumbing and electric heating and cooling. All the work that

I arrived on the job and looked over which bulbs our client was needing changed out. Once I got a count and wrote up a price I presented it to our client. We didn’t come to an agreement on price so I collected the dispatch fee.