Lilburn, GA

Upon arrival, homeowner stated that they had a brown tint in the hot water side of all their fixtures. After investigating it was found the brownish color was actually caused by the rust in the hot water heater. After talking with the homeowner, I gave her two estimates one for flushing, the heater and another one for replacing the hot water heater entirely. After talking with the homeowner about the benefits of a new heater she wanted me to put in a new one. After collecting signatures, I began to work. The work I performed was uninstalling the old 50 gallon A.O. Smith water heater and installing a brand new 50 gallon Brandford White water heater with new copper leads running from the heater and replacing the thermal expansion tank on the heater too. The water heater comes with a six year warranty and they worked performed today has a two year parts and labor warranty on it. After everything was installed properly, I tested for leaks and to make sure that everything was working proper

Arrived at homeowners home. Homeowner had back hose bib that was leaking. After talking with the homeowner he explained that it was original to the home and he purchased a home in 64. The homeowner showed me the back hose bib and explained that he has been able to make do with just tightening it up but this time he went to tighten it up and it cracked, and now it is leaking. I explained that we would have to go in the crawlspace and cut the pipe loose, then uninstall the existing hose bib and install the new hose bib, then go back in the crawlspace and connect the pipes, we will test to make sure there are no leaks and then seal up both sides of the hole that the pipe is going through that way no bugs or anything can get through. The homeowner explained that he was really happy with what we were offering and explained that he would call us back when he wants to get the work completed. Thank you for choosing keep smiling Plumbing electric heating and cooling.

Upon arrival customer stated that he has bought a new drop in kitchen sink that is a single basin and center drain that he would like to have installed. Upon inspection of the existing kitchen sink I found that it is a double basin and that inorder to install the new sink we will have to make some adjustments to the drain line in the kitchen Cabinet to get it set up for a center drain. I also noticed that the pressure on the home was at 140 psi which is double what the fixtures in the home are rated for. I explained to the customer that in order to warranty my work we would need to get that pressure regulator replaced as well. I presented him a a price to do the work and he agreed. Today i Replaced the kitchen sink with a new customer supplied single basin kitchen sink And replaced the failed pressure regulator in the crawlspace area of the basement 1 year warranty parts and labor No warranty on customer supplied fixtures Thank you for choosing Keepsmiling Plumbing, electric

I was met on site by Mr. Donahue. An appointment was scheduled with Keep Smiling due to a couple of issues he has experienced. The powder room toilet next to the kitchen has been running. The stand-in shower in the master bathroom drains slowly. The cause of the running toilet is a failed fill valve that will not shut off. During the assessment I inspected the water pressure and thermal expansion tank. The water pressure was exceedingly high and the thermal expansion tank had failed. I quickly examined what it would take to replace both of these parts. I put together options for Mr. Donahue to look at. He opted to go ahead and deal with all four issues. Mr. Donahue signed the estimate, allowing me to move forward. I managed to replace the pressure valve, thermal expansion tank, and fill valve with minimal difficulty. I ran my small cable down the shower drain in order to break up the debris inside of the pipe. I ran the shower for over 10 minutes with no sign of a back up happening. W

Customer said he hears noises when toilet is flushed or other water used from next door bathroom. He brought me upstairs and had me wait in master bathroom area while he flushed toilet in the upstairs hall bathroom. He said I should have heard a gurgling noise. I did hear noises when toilet was flushed and the flow of water passing through. I told customer that appears to be all that’s happening. He said he never used to hear it but this sink he hears the noises at is not functioning. Water is off to it and it’s used as a storage area. He said it hasn’t been used in a long time. I told him he is specifically hearing the noises here because the trap has dried out allowing the echos and smells to come through. All drain fixtures have traps and need to keep water in trap. I took a cup and poured water down the drain. He flushed toilet again and was running shower in other bathroom and everything was quiet. You could no longer hear the flow of water as it passed by. I told customer if ther

I was met on site by Mr. Richey. An appointment was scheduled with Keep Smiling due to a ceiling leak that was experienced over the weekend. I was escorted to the basement bedroom in order to be shown the hole in the ceiling created from the leak. We had a discussion regarding the layout of the home in order for me to have an understanding of the plumbing. I provided a diagnostic estimate for discovering the source of the leak. The estimate was agreed upon, allowing me to move forward. After hours of diagnosis, I eventually isolated the 3 inch PVC stack that the leak was coming from. The additional estimate for performing the repair was presented. It was agreed on, allowing me to continue. Mr. and Mrs. Richey also agreed to let me provide their information to Hampton Restoration. I performed the repair accordingly utilizing multiple no hub coupling adapters and a 90° fitting. There were two large holes in the 3 inch stack. My estimation is that these holes were accidentally created du

Came out to the Camp residence to determine why some outlets and a light wasn’t working upon diagnostic discovered that the a few breakers had burned up and failed triggering and panel change due to the bus bar condition upon completing the panel everything came back on as it should no faults.1 year warranty.not responsible for drywall damage . Did mention to Mr.Camp about labeling the panel he asked if we could not . Permit fee will be extra if needed in the future.

Came out to the Camp residence to give an estimate for a 150 amp panel that is arcing.collected non refundable deposit. Not responsible for drywall damage .

Customer has water leaking around kitchen faucet. When faucet is in off position water slowly seaps out of the seams of faucet. Water is clearly pooled up under deck plate. Faucet has a constant drip as well. Faucet is not even a year old but is a no name Walmart faucet. I told her she needs to replace it due to internal leaking. I strongly advised to replace with a name brand faucet that will stand by their products. She approved to have me provide a new faucet. Used a po number and got a moen single handle nickel colored faucet with pull out sprayer. Very similar to old faucet. Faucet has built in braided steel supply lines. Hooked everything up and tested. Faucet works properly with no leaks. We give 1 year warranty on work completed. Moen has lifetime warranty. Water pressure is good. $497 total paid today via creditcard

Arrived at homeowners home. Homeowner explained that she was having a leak in her living room ceiling that she believe was coming from the shower because it would leak every time she would use the shower. I have the homeowner go show me the master bathroom shower, and found that it was tired. I asked the homeowner how old the house is and she explained that it is going on about 37 years. I asked if the shower was original to the home and she explained that it was. I explained to the homeowner from there I would have to charge a diagnostic fee to go cut a hole in the living room ceiling to expose the pipes to find out what is leaking. Homeowner accepted. I cut the hole in the living room ceiling and found the waterlines, but was unable to find the drain. I cut another hole next to the hole that I had already cut in the living room ceiling and was able to find the shower drain. I had the homeowner go run water in the master bathroom shower while I was downstairs in the living room search

Arrived at homeowners home. Homeowner was having issues with the back bedroom bathroom flushing. After talking with the homeowner, she showed me to her bathroom much was the hall bathroom and showed me that it had a strong flush, then she showed me back to the back bedroom, bathroom, where the toilet had a very weak flush, and if you were to flush solids down, they would not flush. I explain to the homeowner that I would like to check the pressure to make sure the pressure is still in working range. I checked the pressure and the pressure was 55 psi. I explained to the homeowner that that is perfect that it is supposed to be between 50 and 75 psi. I asked the homeowner how old the toilets were and she explained that they were original to the home. I explain to the homeowner that overtime throughout the years of using the toilet they get a lot of calcium buildup on the inside and do not flush as well. I also explained that with the older toilets they are a 3 gallon flush, which is wast

Customer stated that toilet was backed up. I ran a camera and cable down the line after pulling the toilet. After pulling the cable back out of the line, I discovered there was a lot of roots. Due to this, we cannot warranty the line. I recommended to the customer that she lets us locate where the roots are and have them cut out and replaced that part of the line. NO WARRANTY DUE TO ROOTS. Thank you for choosing keep smiling

Upon arrival, homeowner stated that they wanted their rubber gasket replaced on a shower stem that was leaking in the guest bathroom on the cold side. After talking with the homeowner about the process and what exactly he wanted to be done, I gave him a couple different estimates one of them, including replacing only the rubber gasket on the old stem and putting it back. After presenting the estimates to him He wanted me to just replace the old gasket because that’s where he knew it was leaking from. After collecting signatures I began to work. After work was performed I tested to make sure that everything was running properly and that there were no leaks(there was none). Thank you for choosing keep smiling plumbing, electric heating and cooling. I have a fantastic day.

Estimate to run 2 separate gas line, first gas line will be for a tankless water heater that will be located on the outside of the home. This will require drilling through concrete. The second gas line will be for a gas cook top. Both gas lines will come with new shut off valves and will be pressure tested to ensure to leaks. Estimate includes all labor and material.

Returned on Thursday to rebuild existing shower valve which I thought was speakman. It had speakman handles and it’s a rare valve so I found rebuild kit to the one style of speakman there is. However when I removed stems they did not match the kit I had. They do not look anything like a speakman. I am wondering I the handles were not meant for this valve and added at a later time. I have no idea of the stems,they look like central brass but the diverter does not match central brass. Customer decided to just have me replace the whole valve. I returned on Sunday and cut sheet rock in bedroom closet on back side of shower. Removed old valve in wall. Installed new 3 handle chrome tub/shower valvewhich is glacier bay. Reattached copper to existing copper and connected new trim kit and lever style handles. Water is on and no leaks in wall. Valve works properly. I put caulking around base and advised to let dry rest of day. I also swapped out cartridges in old delta widespread lavatory faucet

Unclogged downstairs half bath toilet with closet auger. Tested by flushing 5-6 times. No more issues right now. No warranty on drain clearings. Thank you for choosing keep smiling.

Uninstalled and reinstalled 4 year old, 3/4” horse power garbage disposal to remove excess build up and reset high limit switch.

Estimate for replacing faucets in upstairs master bathroom.

Came out to the Collins residence to change out the 60 amp disconnect inside of the basement for the ac unit. Installed a type2 surge protector inside of the panel . Replaced 4 breakers from square d to Eaton br that should have been there to begin with. 1 year warranty.

I was met on site by Mr. Parker. An appointment was scheduled with Keep Smiling due to interest in relocating the rear hose spigot. Nothing is actively defective with the spigot, Mr. Parker would just like it in a more convenient location. He brought me to the crawlspace to assess if it’s possible and what it would take to perform the work. I spent the time doing so along with brainstorming thoughts with each other. I inspected the water pressure and thermal expansion tank as well. Both parts need replaced. The water pressure is exceedingly high at over 120 psi. I explained the importance and risks of both items. Once the assessment was completed, I organized the options and presented them to Mr. Parker. I also collaborated with management during this visit. For now, Mr. Parker is going to hold off and wait for a plumbing friend to get back in town. He asked for these estimates to get emailed over to him in case he changes his mind. The dispatch fee was charged today. It was a pleasur

Correcting the wiring of the GFCI within the master bathroom to supply power to the rest of the room.

Permit fee collecting will be additional if inspector finds things that where not discussed.

Upon arrival, customer stated he needed to have a customer supplied smart toilet installed. Presented quote for installation and customer agreed. Removed old toilet, cleaned area, placed new wax ring and installed new toilet. Turned water back on to toilet, turned power on and tested. New toilet functions properly with no leaks detected. 6 months labor warranty only on toilet installation. Thank you for choosing Keep Smiling Plumbing.

I arrived on the job and spoke with Mr. Hemani about what work he would like performed. He showed me to the master bathroom where he would like to have an outlet installed for his new smart toilet. I wrote up a price according to the agreed upon location and got to work once the signature was collected. Once completed I tested the outlet to confirm it worked and showed it to Mr. Hemani. He was very pleased so payment was collected. 1 Year Warranty.

Room not working Outlet failed Installed new one and working properly