Your Local Plumbing, Cooling, Heating & Electric Experts in Hoschton, GA
In Hoschton, GA, Keep Smiling is your reliable choice for comprehensive residential plumbing, electrical, heating, and cooling services. Whether it’s fixing your water heater, addressing sewer issues, upgrading your lighting, or installing a generator, our skilled team is equipped to handle all aspects of your home’s essential systems. From getting your furnace ready for winter to making sure your AC stays efficient during the summer, we deliver outstanding service with a strong emphasis on transparency, reliability, and customer satisfaction. Rely on us to keep your home secure, comfortable, and running smoothly year-round.
Call us today at 770-273-9090 to get started!
Charming Hoschton, GA
Hoschton, GA, is a charming small town located in Jackson County, known for its friendly community and rich history. Established in the late 19th century, Hoschton offers a quaint, small-town atmosphere while being conveniently situated near larger cities like Atlanta and Athens. The town is surrounded by picturesque neighborhoods such as Braselton and Jefferson, which provide residents with a variety of amenities and recreational opportunities. Braselton, for instance, is home to the renowned Chateau Elan Winery and Resort, offering luxury accommodations, fine dining, and a championship golf course. Jefferson, on the other hand, boasts a strong sense of community with its historic downtown area, excellent schools, and numerous parks. Together, these areas create a vibrant and inviting environment for families, retirees, and anyone looking to enjoy the best of Georgia's suburban and rural living.
Connect with our team today for expert home system solutions in Hoschton and beyond!
Recent Jobs and Reviews in Hoschton, GA
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include professionalism, expertise, and friendly service. Customers appreciate the technicians' ability to diagnose and resolve plumbing issues, as well as their willingness to explain the process and answer questions. Positive reviews also mention the technicians' knowledge, efficiency, and respectfulness. Additionally, customers highlight the convenience of same-day service and the quality of the work performed. Negative reviews are relatively few in number and primarily focus on issues such as scheduling or communication problems. Overall, the sentiment is positive, with customers expressing gratitude and satisfaction with the services provided by the plumbing company.
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Job Locations and Reviews
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Upon arrival, I was greeted by Mr. Cutts. His customer supplied faucet that I had installed somehow became loose at the base. Upon examination, what happened is the body of the faucet separated from the shank that goes through the countertop. Unfortunately, this means that the product itself is defective. It also means that this faucet is not covered under our labor warranty. I managed to position the faucet so that it is steady and firm on the countertop. Mr. Cutts plans to perform the return process with Amazon and purchase a different faucet altogether. He will contact us back once he’s ready for the new one to be installed. The dispatch fee was charged today. It was a pleasure seeing you again!
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Arrived at homeowners home. Homeowner had an unknown week. They explained that over the course of the year Their water usage has almost doubled. After talking with the homeowner, he explained that he has already walked around his yard to see if he noticed any wet spots and have not noticed any. He also explained that he has two toilets that he fill valves run, but he has stopped them by wiggling them, and he does not think that they feel vous would be the source of the issue. I explained that we could start by checking the meter to see if it is spinning and if it is then that tells us that there is water being used. I had the homeowner go and shut everything off in the home and went and checked the meter and it was spinning. I explained that now we know there is a leak we can go and shut off the main shut off valve to the home and that’ll tell us if the leak is on the inside or outside of the house. I shut off the main shut off valve to the home and went and checked the meter and it wa
They were very professional and knowledgeable
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Came out to the Cudney residence to change a breaker from a 50 amp to a 30 amp for his lift he is getting soon.(1 year warranty.)
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Install customer provided master bathroom lavatory’s times 2 Remove existing stops and supply lines because fixtures already have supply lines that will not work with the existing stops and supply lines
Excellent Service!
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Remove 2lav fixtures in master bathroom
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At today’s visit, Mr. Williams is looking to have a vanity light fixture installed in the first floor hall bathroom. There is currently not an existing fixture. The wiring would be pulled from the existing ceiling fixture and ran down the wall to where the vanity light will mount. This will require cutting into the drywall which Mr. Williams was informed we do not do drywall repair. He was also interested in having circuits installed for a welder and plasma cutter. They would be a 30a 240v circuit and a 20 amp circuit 120volt circuit. He also wants a dedicated circuit installed for his air compressor as it trips the breaker currently from overload. Three estimates were worked up for this work and emailed over.
On time and professional.
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Homeowner would like to have hot and cold lines ran from pedestal sink in downstairs bathroom outside of wall to open room for hair salon sink hook up. Cut holes in bathroom pantry and open room to gain access. Tie onto existing lines for sink and run along outside wall to open room for salon sink hook up
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Checked shower in basement for low pressure and shower head was clogged,cleaned and is fine and install customer supplied faucet in powder bath
Christian from Keep Smiling Plumbing and Heating was polite, courteous, and professional. He diagnosed the water heater's issue and immediately repaired it. Christian informed my of the cost of the diagnosis and repair prior to starting. So there were no surprises on the bill. I will keep using Keep Smiling Plumbing and Heating for our home repairs.
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Arrived at homeowners home. Homeowner had 50 gallon gas Bradford white water heater in basement that the pilot light went out. After talking with the homeowner, he explained that he came down here this morning after realizing that there was no hot water, so he took a look at the heater and saw that the status light was not blinking. He turned the heater off and turned the gas off and called us. When I started inspecting the heater, I immediately noticed that the heater looks relatively newer, and I did not notice anything out of the ordinary. I explain to the homeowner that I would give him a price to try to relight the heater and if I am successful, then we are good, but if not, we would have to move to figuring out what is going on. I explained that I will check the pressure first to make sure the pressure is in working order. I check the pressure at the bottom of the water heater and the pressure was 76 psi. Explain to the homeowner that his pressure is supposed to be between 50 and
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Upon arrival, I was greeted by Mr. Cutts. He brought me to the kitchen sink to show me the leak that had sprung up since the previous day. It was a steady drip coming from the P-trap attached to the garbage disposal. I had disconnected and reconnected this P-trap when replacing the kitchen faucet the prior day.All that was required was a quick swap out of an original washer with a new one. The P-trap no longer drips. Mr. Cutts will continue to monitor the sink. * No Warranty.
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Upon arrival, I was greeted by Mr. Cutts. He has scored me to the kitchen to show me the new customer supplied faucet he desired to have installed. It took a look under the sink to examine the drain pipes and asked a few questions. After getting on the same page, Mrs. Cutts brought me to the master bathroom shower to tell me about how it periodically leaks from the showerhead. I told her that most likely the cartridge needs replaced. They allowed me to check the water pressure and thermal expansion tank. I noticed that the water pressure was high and that the thermal expansion tank had failed. I informed them about what having high-pressure means along with the function of the thermal expansion tank. They agreed to have pricing for all four items. We discussed different options. They agreed to an estimate, allowing me to move forward. I gathered the material that I needed and got to work. I began by replacing the pressure valve and thermal expansion tank. After that I moved on to the
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At today’s visit, the previous bathroom heater was removed and replaced with a 2000W 240V heater for increased heating in the Master Bathroom. The switch was replaced with one compatible with the bathroom heater. It is a turn knob 60 minute timer switch. The breaker was also replaced for a 20amp 240volt breaker. With the power turned on, the new heater is operational. The new heater has a 1 year warranty from Keep Smiling Co.
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Emailed quotes to install water heater and tankless,customer to talk with husband and call back.
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At today’s visit, Mr. Ramsay explained the ceiling mounted heater installed previously is not big enough for what they are looking for. He is looking to have it replaced with a 240volt version with higher wattage to produce more heat. Research will have to be done to locate a heater that’s 240volt that will function with a wall timer switch as opposed to a thermostat.
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KSPEHC was called out for 2 water heater tune ups to be performed. On arrival tech was shown to the basement where two 50 gal gas rheem water heaters are located. During inspection tech noticed the units are 18 yrs old. Tech also noticed the installation of the units are no longer within code for multiple reason. At this time tech explained to the homeowner that the flush and service could not be performed on the units due to age. By attempting to service and flush the units could result in internal damage which would cause the heaters to no longer function. Performing these tasks would be a liability and not worth possible water damage should they fail during the process. Homeowner was told that estimates will be provided for replacing both 50 gal units with two new ones as well as options for a 75 gal gas or a tankless water heater install.
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Quote waived dispatch fee
The experience was good with Zac. He was efficient, well mannered, stayed on task, and very thoughtful.
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Upon arrival, customer stated that her water heater was leaking in the basement. Upon further inspection. I found that it was an 80 gallon water heater that was leaking out of the elements I recommended getting it replaced because of the age of the unit Today I replaced the old leaking 80 gal water heater with a new light commercial 80 gal water heater from Bradford white 5 year warranty parts and labor 5 year manufacturing warranty
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At today’s visit, the circuit for the bathroom heater was installed. This is a 120volt 20 amp circuit. The breaker installed is a CH single pole 20 amp breaker. The wiring installed is 12/2 romex. The bathroom ceiling mounted heater is 1250w. It has a built in fan to blow the heat downwards. The fan is manufactured by Broan. A 120v dual timer was also supplied and installed to control this heater. All parts supplied and installed come with a 1 year warranty from Keep Smiling Co.
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Replace thermal expansion tank above water heater. Also replaced elements and thermostats inside electric water heater. Recirculation pump I’ve been running nonstop which caused excessive wear and tear on the heater and began tripping internal breaker.
When you can’t explain the pieces of your estimate, it has the appearance of something to hide. Tech just said it was a flat rate which could’ve been given to me over the phone. I won’t be back and I won’t recommend.
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Quoted to install gas line for a cooktop customer declined
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Submitted estimates via email to Jason
Very knowledgeable and great customer service
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Both toilets in the home had severely concaved 3” flappers. I have changed the, both out and ensured no escape of water from the tank to the bowl.
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Upon arrival customer claimed he had an unknown leak. Because the water meter kept spinning. Customer had 2 water meters. One for his house and one for his irrigation system. I did see and feel in from of meter was very wet and muddy. We first turned the main shut off in the house to isolate the water line in the yard. It was unfortunately still spinning. We started talking about of what we could do. And I started off by a diagnostic fee to start digging in from of meter box and if I found it I would wave the diagnostic and charge him to repair the work. And if I didn’t find it he would still pay the diagnostic fee. He went inside to talk to his wife about it and they agreed on my plan. After digging for a bit I found the leak it was a split open 90 on the irrigation system tied in to the main, I showed him and asked if he wants me to continue the work he agreed and signed on the repair estimate. I repaired the leak , waited 45 min for glue to dry, turned water on to test and no leaks
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Arrived on the job and looked over what our client was needing. After looking over the job I found that I could pull the circuit from the meter on the left side of the house. I wrote up a price for our client and sent it to his email after explaining to him what I would be doing.
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At today’s visit, Mr. Ramsay is looking to have a heater installed in his bathroom controlled by a turn knob style timer. This work would require a circuit be pulled from the panel box. An estimate was worked up and presented to Mr. Ramsay and has been emailed.
Possible gas leak
Excellent customer service!!!
Robert, from Keen smiling pumping showed up on time for my quote appointment. Little did i know, that would only be the start of and incredible experience. He listened to what i wanted done, having a backup power option for my family, he recommended a few other options that actual will solve my problem for less money. He was very knowledgeable about generator, battery backup system and solar. i was very pleased and will definitely be using Keep smile plumbing and Robert to solve my back up power problem. I cannot stress enough how fantistic of and experience it was working with Robert. Give that man a raise!
Excellent Service
Excellent Service
Excellent Service!!
Excellent service
Peter was awesome very knowledgeable
Grant was polite and professional and informative throughout the entire estimate process.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Very professional and respectful. Quickly analyzed our situation and completed the work in one visit. Would definitely use this company again and hopefully get Grant…great job!