Hoschton, GA

Upon arrival, customer stated that water bill had gone up and also noticed water going down side of driveway. After further inspection, found a very soggy area in front lawn and determined that main water line had failed in that surrounding area. Stated to customer that I could dig area up and expose pipe to find the failed section. Customer agreed. After digging area, was able to find pipe and found the affected area on blue poly water line. Made proper repairs by replacing about a foot of pipe with pex pipe. Turned water back on and no leaks were detected to repaired area. Meter dial still had a very slow movement, meaning there was a small leak somewhere else in the line. I isolated home water valve and determined that the small leak was in the main water line. Stated to customer that we could contact leak detection to pinpoint area and make repairs or we could replace water line from meter to the house and reconnect to existing copper in home. Customer will give us a call at a late

Customers laundry drain is backing up. Utility room is upstairs and nothing else appears to be affected. When washer drains they see drain pipe overflow. They have a cover over drain line so when it does overflow it leaks in wall. Washing machine backups are rare unless they are washing something that has lots of pet hair or they have hvac condensate line tying into it. That is the case in this setup. Unit in attic has condensation line that drops straight down and ties into washer drain stack. The gunk from condensation line is likely all built up in the trap causing partial blockage, just enough to slow washer down but not completely stopped up. I used my electric auger and pushed it through drain and trap breaking stuff free. Nothing really came back on my cable. I then used drain balloon and hooked up to hot side laundry bib. I ran pressureized hot water for 5 minutes pushing water forward and not letting it come back up. We could not get the smart washing machine to fill up and ca

Replace breaker for washing machine

Installed 80 inch tub downstairs and outlet Tested and working properly

Upon removing drywall in ceiling of dining room, found 3/4” copper tee fitting with a very small drip. Removed tee and replaced winner to remedy issue. KERP SMILING IS NOT RESPONSIBLE FOR DRYWALL DAMAGE

Installed tv with sound bar upstairs and outlet

Client called us out to complete estimate for a water heater rehab. Installed new water heater gas control valve, pilot assembly, and tmp valve. Checked for water and gas leaks and Restored water to home. Thank you for using keep smiling

Client called us out to the home for no hot water. Was able to relight the water heater and check for error codes. Found igniter was getting low current on gas valve. Spoke with tech support and was provided with warranty ticket. Working with local vendor to get parts under warranty. Parts have been ordered and logistics is handled by KSPE. Thank you for choosing Keep Smiling

Water Service Main Repair. 1” Polyethylene. Large rock laying on top of the water main caused a large pinhole leaked. Cut out compromised section for repair. 1 year warranty on parts and labor.

Return to Eboni’s home to install a chandelier. Previously the chandelier had three arms that were damaged at the threads. As I was working on the chandelier, I did notice that the arms were not installed properly. I did detach the arms and rebuild it correctly. I’ve explained to the homeowner that the threads on the remaining arms still experience issues. I’ve also explained that the bulbs for the fixture or not dimmable. I recommend not buying another light fixture from that company. I explained why. I’ve still managed to save the day and got the light fixture installed. At the base of the drywall was cut larger than normal so there will need to be patching done there. When doing please be careful with the fixtures arms because the threads can be damaged easily. Any questions or concerns please contact us!

Technician came out for no cooling call. Upon arrival, resident said that from the time he called us and the time I got there, the unit started working again. Resident still wanted me to check. After diagnostic check, found capacitor to be way below nameplate standard on compressor side. After replacing capacitor, unit began operating. Technician then checked refrigerant pressures which are showing normal range. No other faults found at this time.

Supply & Install emergency shut off valve for master bathroom toilet. Homeowner tried replacing the valve himself, but the new valve is leaking at the compression joint. New valve was installed, tested, no leaks. 6 month warranty

Client called us out for pressure issues in the home. I preformed diagnostics and found a significant pressure drop and a leaking thermal expansion valve by cutting it out and capping that line. I also replaced the water pressure regulator and installed an expansion tank in unfinished room in basement right past the PRV. Modified exposed piping in order to install tank. There was an emergency shut off valve in the main level bathroom that the homeowner expressed concern about. Replaced with a new quarter turn service stop with a new braided supply line. Lastly, there was a duel shower in master bathroom that needed a new pressure balance cartridge replaced. Installed a new Moen posi-temp cartridge. After work was completed slowing pressurized the home the purge all air from the plumbing system. Once purge was complete powered up the tankless water heater and checked for leaks. All work is completed and functioning properly with no active leaks. Thank you for choosing Keep Smiling

Customer is getting new cabinetry in kitchen and is moving and reinstalling the stovetop. Disconnected and capped off gas line to the stove beneath the cabinet. He is going to call us back when new cabinets are installed and stovetop is reinstalled so we can reconnect the gas to stove. Thank you for choosing keep smiling.

Upon arrival, customer stated that pvc tee connected to main water line for irrigation lines was leaking. Customer already had tee exposed. Presented quote for repairs and customer agreed. Cut out section of pvc and black poly piping and replaced with pex piping. Allowed pvc glue to dry properly and tested. No leaks were detected after repairs were made. Also, found that water pressure in home is over 90psi. Stated to customer that we recommended replacement of pressure regulator valve due to high water pressure. Explained to him what high water pressure in home could cause and what it can affect. Customer declined for today and will call us if he decides to move forward with work at a later date. One year warranty on today’s repair, thank you for choosing Keep Smiling Plumbing.

Customer needs a new disposal and kitchen faucet. Issues started when a piece of metal fell into disposal and when it was turned on it shot the metal as a projectile through the housing of disposal leaving a large hole in the side of disposal. Water poured out of that hole and ruined the electronics to the touch less sensor kitchen faucet that sat on floor of cabinet. Faucet would not work anymore after those components got wet. Customer purchased a new disposal and faucet. Disposal is larger 3/4 hp and old one already sits against the 2 inch drain tee. I informed customer I will need to cut just below tee so I can shift it a bit and then glue coupling on. Customer approved repairs and I removed faucet and disposal. I installed new customer supplied 1 piece kohler faucet and reconnected the built in supply lines to existing quarter turn valves. I removed tee and shifted a few degrees to the left so new disposal fits. Old disposal flange was set with silicone so I had to scrape away old

Upon arrival, customer stated that her toilet was backing up and she heard gurgling coming from the toilet and after she was done with her shower, she saw sewer water come up in her shower. I told the customer that I would need to take out the toilet and run a sewer machine to clear the blockage. We did some negotiation and I also called the manager Scott to agree on a price I ended up agreeing on $300 since she said that another company did it for 216 she also put them on the phone and verified that price. Upon taking out the toilet and running my snake and then afterwords running my sewer camera I ran into a soft tissue blockage and I was able to push it with my camera. I showed pictures to the customer and told her to be easy with the toilet paper. I flushed the toilet a couple times to make sure. While inspecting the sewer line with the camera, I seen that there was joints that weren’t fully glued on. And is probably why the toilet paper kept on getting clogged up. There is no furt

Eboni welcomed us into her home and presented us with a task. These fixtures were partially assembled and the other was fully assembled. The fixture for the daughter’s room is working properly. The light is missing bulbs. The fixture did come with them but they didn’t send enough. Two are currently missing. The second fixture for the master unfortunately is damaged. This fixture has rods the extend outward. Three arms have damaged threads that the nut will not grab. We have left the fixture on the floor and notified the customer. She will be currently getting a replacement fixture or replacement parts.

Client called us out for leak in the shower, replace broken cartridge and re install trim. No leaks after repairs. Thank you for choosing Keep Smiling

Came out to the Ojeikere residence to determine why the furnace was turning the switch off basically by itself upon diagnostic discovered there was a crack in the switch that made the wires come loose so the tech replaced the switch and restored power.(1 year warranty.)

At today’s visit, I installed four receptacles in the basement for the golfing simulator setup. Two outlets were installed into the wall for the all mounted TV’s. Two outlets were installed into the ceiling as well. These four receptacles were wired into the preexisting entertainment room circuit. All parts supplied and installed come with a 1 year warranty from Keep Smiling Co.

At today’s service, I installed a 50A breaker and circuit for a plug in car charger. The wiring installed is a 6/3 romex cable. The receptacle installed is a Nema 14-50R receptacle. Voltage was tested at the receptacle upon completion and it tested to 236.5. All parts supplied and installed come with a 1 year warranty. Note: I informed Mr. Ferguson that the charging output power max amps is 40amps on a 50amp circuit due to the car charger being a continuous load. Should the charger charge at a rate set higher the 40A, it could lead to potential melting/burning at the plug. This is why it is imperative that in the app, the charger be set at 40A max output power or 50A input power to the charger.

At todays visit, Mr. Ryan has just recently purchased a Tesla Model 3 and is looking to have a level two car charger installed. He has already purchased the car charger. I inspected the charger and observed that it takes a 40A circuit for the specific charger. I provided two estimates to Mr. Ryan in regards to installation. The first estimate would consist of installing the 240v 40A circuit and installing a Nema 14-50r receptacle directly beneath the electrical panel. The second estimate consists of installing the 240v 40A circuit to the other side of the garage which is approximately 45-50Ft of circuit length. This option would require the cutting of drywall in order to perform. Mr. Ryan did not wish to proceed with the installation today as he is looking to get an additional quote from a Tesla Certified company and that he will reach back out with his decision. The estimates have been emailed over to Mr. Ryan.

Upon arrival customer claimed to have a toilet that was very hard to flush. This toilet was in her daughter’s room. After inspecting it and trying to flush it, the flush valve seemed to be getting stuck tight when the water gets full in the tank. I asked if this was the original toilet to the house. She said it was. I then brought up 2 separate estimates. She chose the one to replace because she did not want that toilet to give her anymore issues in the future. We talked about the type of toilet I will put in and at the end we agreed for an American standard toilet she saw online. After installation I checked for leaks and no leaks were seen. Thank you for choosing keep smiling plumbing !!!!!

Upon arrival customer stated that he has a small leak in the basement and it has been dripping for a while but he couldn’t tell where it was coming from upon my inspection I found the leak to be coming from a cpvc 90° fitting on the high pressure side of the main water line before the pressure regulator in the basement. After diagnosing the issue I asked the customer if I could take a pressure test on the home in order to check a couple safety features of the plumbing system and he said that would be fine I asked him where his water heater was and he took me to it. I took a pressure test off the water heater and found the water pressure to be in between 80-85 which is higher than what the fixtures in the home are rated for. I also noticed that the thermal expansion tank was full of water and only being held up by cpvc pipe. I explained to the customer that the thermal expansion tank should not be completely full of water and therefore the expansion tank has unfortunately failed. I also