Grayson, GA

Client called us out to home for a lack of water pressure. Performed diagnostics and found that there is a water main break down the street Watermain will be repaired within eight hours. Thank you for choosing keep smiling.

Arrived at homeowners home. Homeowner had just moved in and wanted to get her water heater lit. I explained while I was lighting it I would also do a inspection on the heater to make sure everything is in working order. The homeowner agreed. I started by lighting the heater and then I checked the pressure along with the expansion tank and the manufacture date on the heater to make sure that everything isn’t still working order. the manufacture date was from 2020 telling me that the heater was five years old. I didn’t check the expansion tank and the inspector tank was just holding water telling me that the pressure may be bad. I explained to the homeowner that the pressure was supposed to be between 50 and 75 and when I checked the pressure the pressure was 130 psi. I explained to the homeowner if that is severely dangerous for all the plumbing fixtures in the house and needs to be addressed. they explained they have just moved in. I wasn’t expecting to have to replace something so th

Upon arrival customer claimed to have her master bedroom toilet tank cranked and wanted to get the whole thing replaced since she already bought a new one. After looking at the issue, the tank was cracked on the right side where the bold was at. She explained she sat down and all of a sudden heard a lot of water splash. She tried looking for a same type of toilet shut couldn’t wait enough and went ahead and bought another toilet at Home Depot today. I gave her an initial price for us to begin but she thought it was a little high. I spoke with my manager and we both brought it down to 375. I gave her the second price and she agreed. After replacing toilet I checked for any leaks and proper function. Everything works perfect. One year warranty on install only. Thank you for choosing keep smiling plumbing !!!!!

Issue: system freezing up and leaking water due that is really low on refrigerant. Furnace is gas HEIL about 26 years old located in the basement. It has an air filter 16x25x1. Found control board with some resistors overheating, suggested to replace control board. Evaporator is HEIL about 26 years old, it is very rusty, explained customer that maybe the system is leaking from here but even if we find the leak R22 evaporator coils are discontinued. Condenser is 5 tons HEIL about 25 years old located left side of the house with R22 refrigerant. Found a wire at capacitor burned, suggested to replace capacitor and fix the wire. Main reason for system freezing up and leaking water is due that isn’t almost empty on refrigerant, it needs about 7 to 8 pounds of R22 refrigerant, explained customer that this refrigerant is phased out, we no longer have it, therefore system cannot be repair. System is currently cooling with a Delta T 3.3 degrees at this time, a normal system should be cooling

REPLACE SEWAGE EJECTION PUMP - float switch has failed - pump intermediately shuts off durn run time when float is bypassed CLEAR SLOW DRAINS - shower drain is clogged up and need new stainless grate put on -right hand sink has a slow drain Installed new sewage pump 1 yr warranty Cleared basement shower and right hand sink no warranty on drain clearings

Preformed leak search in basement ceiling. Discolored drywall had to be cut and removed. Found water running down HVAC duct work. Was able to move around duct work and found that there was a failed copper swing joint that was slowly leaking out. Shut off water to the home and replace failed connections using copper Propress connections. After repairs there are no active leaks in work area. Purged all air from plumbing system. Thank you for choosing keep smiling. Discounts applied.

Estimate to replace 50 gallon gas water heater. Water heater is located on the second story of the home in a utility closet off the laundry room. Existing water heater is a 40 gallon from 2003. With installation of a new 50 gallon water heater we will bring the installation up to meet current code. New service valve, expansion tank, mounting bracket, and copper piping will all be replaced. Disposal of old water heater is included. Discounts applied 6 year tank warranty 2 years labor warranty Estimate includes all labor and material.

Upon arrival water heater would not stay lit. Gas valve coding that it is the pilot light assembly that needs to be replaced. Once pilot light assembly we replaced. We noticed gas valve was not working. Gas valve coded wrong issue. We will need to replace the gas valve. Comes with 1 year warranty.

Arrived at homeowners home. Homeowner had emergency shut off valve that was leaking in the upstairs bedroom bathroom. After talking with the homeowner, he explained that he tried to replace it himself, but it just keeps on the leaking so he had to turn off the water. And after taking a look at the shut off valve, I was able to give the homeowner an estimate to replace it and reinstall the toilet tank. The homeowner accepted. I did the work. When work was complete, I turned back on the water to test for any leaks and functionality, and all is well. Thank you for choosing keep smiling Plumbing in electric, heating and cooling. All work that was done today comes with a six month parts and labor warranty through keep smiling Plumbing

Came out to the Harrell residence to determine why the kitchen outlets wasn’t working upon diagnostic discovered there was a burnt up outlet behind the fridge so the tech replaced and restored power.(1 year warranty.)

Technician performed tune up for 2 systems. Both filters were replaced. Upstairs unit has a 20 degree temperature difference. Blower housing is clean. Blower motor pulling normal amperage. Outside capacitor is good and pressures are in normal range. No faults found. Downstairs unit is turning the gas furnace on even though thermostat is calling for cooling. Even after bypassing thermostat, and calling for cooling from the board, Gaye gas furnace sequence of operations begins. I believe resident has a faulty control board. Resident informed me that she will have it replaced through home warranty. Thank you for choosing Keep Smiling! Have a great day!

Arrived at homeowners home. Homeowner was wanting to get her master bathroom tub, removed and have a basic one put in because she does not like the Jets. Homeowner also was having issues with the jack and Jill shower draining due to a draining slow. The homeowner also had the master bathroom toilet that week so she turned it off about a year ago and it’s just now getting around to dealing with it, and her master shower does not get hot. It has very low pressure on the hot side. After taking a look at everything I let the homeowner know that we could either rebuild the toilet due to it leaking or replace it and she wanted to go with the replacement option, as far as the shower, I explain that it is likely just a cartridge issue that the cartridge has gone bad and it’s not allowing the hot water to come through . As far as the two tubs, I explained that for the jack and Jill bathroom, we would remove the fiberglass one piece tub and install the new tub with a new shower valve, tub, spout

Arrived at homeowners home. Homeowner wanted her 50 gallon gas Rheem from 2019 flushed. After inspecting the heater I asked the homeowner if she has ever had the heater flushed prior and she explained that she does not know. I explained that when you go so long without flushing the heater, it has time to build up rust on the inside, and when you drain them completely down and refill them, that rust has a chance to fall off and cause pinhole leaks, and we would not be responsible. The homeowner still wanted to get it done. I gave the homeowner an estimate for a $99 water heater flush and tuneup and explained that I would check the pressure as well to make sure that the pressure is in working order. I check the pressure in the pressure was 110 psi. Explain to the homeowner that that is dangerous for all the plumbing fixtures in the house and will caused them to leak over time. I gave the homeowner an estimate for a PRV replacement and explained that I would severely discounted since she

Upon arrival, I was greeted by Mrs. Reed. She had a good friend with her to help out with asking questions. Keep Smiling was scheduled for two purposes. She was cautious that a couple of her toilets might’ve had some kind of defect happening. She also wanted to go over some questions with me in order to better understand her plumbing system. We figured out where her main shut off, pressure valve, and the shut offs for the spigots are located. We also discussed circumstances in which they would get utilized. Mrs. Reed wrote down a list of notes that she can refer to if necessary in the future. We moved on with the possible toilet issues. There are four toilets in the home. What she had noticed is that multiple were taking a very long time to fill back up. I performed a basic inspection on all four toilets. What was discovered is that the fill valve of the two upstairs toilets were failing. They were allowing the toilets to run for an extended period before eventually shutting off. The o

Upon arrival customer stated that his old sink fell he bought a new one and also had a basket strainer as well. I gave him a price to install his new one that he had with connecting the drain as well. I siliconed the edge of the sink and he placed kickers for extra support. Upon completion I tested for any leaks and informed the customers to not put anything heavy for at least 24 hours. There is a one year warranty on the work performed today. Thank you for choosing keep smiling plumbing

Estimate to replace delta cartridge in upstairs jack and Jill bathroom. Estimate includes all labor and material Also replaced failed tub diverter that was causing water to run behind the shower and damage ceiling in garage. After all repairs there is no active leaks and tub diverter is funding properly. Thank you for choosing Keep Smiling

Arrived at homeowners home. I was out previously yesterday and gave the homeowner multiple estimates to get the PRV and the upstairs bedroom bathroom toilet fill valve. They called back today wanting it done. When I arrived, I started by shutting off the water and replacing the fill valve in the upstairs bedroom bathroom toilet. I then went downstairs to the basement and cut out the old PRV and main shut off due to it being a gate valve. I installed a new ball valve for the main shut off and a new 25 AUB Prv. Once work was done. I cut on the water to test for any leaks and functionality and all is well. I have the homeowner go through and check everything just to get his approval and all is well. Thank you for choosing keep smiling, Plumbing, electric, heating and cooling. There’s a one year parts and labor warranty on all work that was completed today through keep smiling Plumbing

Leak under kitchen sink on left side,drain too short and needs tailpiece, replaced tailpiece extension and dishwasher tailpiece.tested and not leaking.

We installed and supplied a Rinnai tankless water heater 3 years ago. The Stepps came home from vacation to isolation valves leaking. We replaced isolation valves and performed descale to tankless water heater to remedy issues.

Upon arrival, I was greeted by Mrs. Fairnot. She brought me to the powder room with the toilet issue. The toilet is showing signs of a basic clog. I explained to Mrs. Fairnot that I would initially use my toilet auger under the assumption that it is a basic clog. We would resort to the backup plan of removing the toilet in order to run the sewer machine if necessary. She allowed me to inspect her water pressure while I was here. The water pressure was perfectly healthy. I put an estimate together utilizing the $75 promotional coupon. Mrs. Fairnot agreed to it, allowing me to move forward. I spent a couple of minutes running my auger and flushing the toilet multiple times. It ended up being a basic clog. No signs of a pipe blockage were showing. Nothing else was noticed during the visit. It was a pleasure helping you today! * No Warranty on toilet clogs.

20 year old 40 gal. Gas water heater leaking from bottom,supply and installed 40 gal. Gas Bradford White water heater with expansion tank,ball valve and 6 year warranty on the tank.

Upon arrival customer stated that she has been having 2 bathrooms remodeled and needs the sinks and faucets hooked up and she also expressed that her hose bibs were working before the construction but now they are not. I let the customer know that the counter tops will need to be installed before I can install the faucets and that I can get an estimate worked up for her. As we were inspecting the cabinets I noticed that there are valves inside two of the cabinets. I checked to see if they were on or off and they were off so I turned them back on and found the when the cabinets were being installed the valves to the hose bibs were turned off and never turned back on. Customer was left with an estimate to install the faucets and hook up the sinks

Estimate to install a new Kohler water closet in master bathroom. Estimate includes all labor and material as well as disposal of existing toilet. Replace water closet in upstairs master bathroom. With installation I installed a new supply line, wax ring, flange bolts, and sealed the bowl to the floor. No leaks after installation. Thank you for choosing Keep Smiling

Upon arrival customer stated that her toilet just kept on running. She tried closing it at the emergency stop in emergency. I wouldn’t close as well. I seen that the fill valve just kept on running. It was a new Kohler toilet, and for some reason the fill valve went bad even though the pressure at the house is at 70. Could’ve just been bad from the start. There’s no further leaks in the leak was fixed. There is a six month warranty On the emergency shut off valve and then there’s a 90 day warranty on the fill valve. Thank you for choosing keep smiling plumbing.

At todays service, Mr. Julian was expericing an issue with the garage lights, garage outlets, living room lights, bathroom lights as well as the bathroom outlets all not working. He explained that he had unplugged an extension cord from a keyless fixture outlet adapter and it had sparked. Upon evaluating this, I determined the sparking was from the pullchain itself making contact with the hot prong of the extension cord when it was actively being pulled out. As the breaker was not actively tripped, I proposed diagnostic work to get into the wiring to ascertain the issue. Mr. Julian agreed to this estimate. Therefore, I located the problem in the hall bathroom receptacle. As a result of the short from unplugging the extension cord in the garage, the surge of power it produced was enough to breaker the neutral back stab connection in the bathroom outlet. As such, I recommended the outlet be replaced to which he agreed. I also waived the diagnostic towards this repair. With this problem c