Grayson, GA

Upon arrival customer claimed to have a toilet loose and a toilet that was clogged. After inspecting both toilets the loose one was rocking back and forth a lot. I recommended to pull the toilet and re set it to make sure everything is set correctly. And on the clogged toilet I recommended to auger since it seemed like the clog was in the toilet since water can still go down slowly and it hasn’t caused a leak at the base. I called the land lord and explained everything. After giving her the price to do work, she agreed and work was done today. I snaked the toilet and thought I got it unclogged but after flushing toilet paper it clogged again. The only choice left was to pull to the toilet to actually see what was obstructing it. After pulling toilet I found a pair of glasses at the bottom of toilet and gave them to an employee. The loose toilet is now secured and perfect to use. I flushed each one of them multiple times and each one is working completely fine. Thank you for choosing k

Water service line is leaking in the front yard towards the house. Most of the yard is soaked. Keep Smiling will dig down to find the leak, Exposed the compromised section of pipe, remove bad section and install new section of pipe for a spot repair. Will backfill dirt, but Keep Smiling is not responsible for landscaping. 1 year warranty on repair

Upon arrival, I was greeted by Ms. Dorsey. She called us out in order to inspect one of her toilets using one of our promotional coupons. I verified the validity of the coupon and asked her to escort me to the toilet. She is concerned with. It is the master bathroom toilet. Her concern with the toilet is that it was recently clogged, and that the water level in the toilet is low. I performed multiple flushes with the toilet and added dye to the tank to test if it was running. The toilet was perfectly healthy. I spoke with Ms. Dorsey about this and explained that it is just simply a lower quality toilet. I further explained that if anything it would need to be replaced with a better quality one. She showed me her other toilets as well. No issues were found with these ones either aside from them being lower quality. I also inspected the water pressure and thermal expansion tank and found that they are perfectly healthy. Ms. Dorsey declined a general plumbing inspection of the rest of the

Homeowner provided air hammer arrestor to be installed on dishwasher line. 3/8”male to 3/8” female in line air hammer arrestor

This includes clearing master toilet with auger

At today’s service, Mr. Campbell was looking to upsize his existing car charger from a 30a circuit to a 50a circuit to get increased charging speeds. Mr. Campbell supplied the car charger, the receptacle and the breaker. I built an estimate for us to install the parts he supplied while running new wiring that is rated for 50A. Mr. Campbell approved of the estimate and thus the work began. The circuit breaker installed was a 50A two pole breaker. The wiring installed was 6/3 romex which is rated for 50A. The receptacle installed is a Nema 14-50R car charger receptacle made by Leviton. The face size of the receptacle is larger than standard and therefore a standard appliance receptacle plate does not fit the receptacle. Mr. Campbell stated that he would order a plate for the receptacle. The installation comes with a 1 year warranty from Keep Smiling Co. The wire supplied and installed comes with a 1 year warranty.

Homeowners PRV above the water heater has sprung a leak. At some point someone adjusted the Prv to get maximum pressure, so the PRV fail prematurely. Keep Smiling will replace PRV to stop leak. 1 year warranty on parts and labor Senior Citizens Discount White Plastic PEX 90 elbow below main valve spring small drip after PRV Install. Replaced 90 as a courtesy to stop secondary leak.

Work completed according to estimate

Equipment failure and change scope of work. Informed management in office and original tech to reschedule.

Homeowner is wanting an estimate for replacement of kitchen faucet as they will be going through insurance because of the leak. Hampton has been referred.

Upon arrival, I was greeted by Mrs. Potts. She scored me to the master bathroom shower to show me the backed up drain. I ran some water verifying that the drain is backing up. She showed me a neighboring sink that was having a water flow issue. After verifying that the water pressure and thermal expansion tank are healthy, I provided an estimate. Mrs. Potts agreed to the estimate, allowing me to move forward. The shower drain did not take much time to break up the blockage. The water drains smoothly again. That neighboring faucet had an aerator filled with sediment that I cleaned off. The water now flows properly from that faucet. The great for the shower drain was put back in place. * No Warranty on drain cleaning.

Upon arrival, customer stated he broke a piece of his new faucet trying to tighten it down. He installed a new o-ring in his cold side water supply line due to it leaking. He over tightened the nut and it cracked. The faucet brand is called avsiile. Provide Coustmer with an estimate to install a Coustmer supplied faucet due to him saying his wife is going to buy a new faucet online. Coustmer is going to discuss estimate with his wife after purchasing a replacement faucet.

Upon arrival customer claimed to want a water heater flush on a heater we installed last year. We have a special going on so I did it for the special. I gave customer step by step instructions to do it for in the future. I will also send him an estimate to replace 2 toilets and add a water softener to his house. Thank you for choosing keep smiling plumbing !!!!!!

Arrived at customers house with concerns of upstairs smoke in hallway keeps chirping upon inspection found that customer had a bad smoke detector replaced with a new one .

I returned to the Noble residence to follow through on replacing their main water service line. They provided the authorization signature, allowing me to move forward. With the collaboration of the dig team, I successfully replaced the entire service line from the meter and performed a minor re-pipe in the garage to make the overall project possible. This includes a new duel check valve at the meter. Once all the work was completed, the home was pressurized and purged of any air in the system. All of the new connections had no signs of leaks. I re-examined the meter to see if there could be another hidden leak somewhere under the slab. The meter was static. Meaning there shouldn’t be another leak. I also applied hydraulic cement at the foundation in the garage where the new waterline enters through. Mr. and Mrs. Noble will keep and eye on things in case we need to get called back out again. I advised them to inspect the work over the next couple of days. * 5 Year Warranty for the ext

Upon arrival customer stated that he had a leak coming from an upstairs toilet that has leaked through the floor and through the kitchen ceiling on to the floor below and he would like to make sure that no pipe had burst. Upon my inspection we found that the leak is coming from the on/off switch on the bidet seat. The bidet seat had been leaking for a couple days and had flooded his bathroom. I gave the customer 2 options. One to replace the bidet seat and one to get rid of it entirely. Customer states that he will be able to take it out himself and will have his family member come and replace the drywall.

KSPEHC was called out fora drain issue. Once on site homeowner explained she has already had a tech out from a different company. This tech performed a sewer camera inspection. A soft tissue blockage was found which signifies a partial or fully collapsed line. Tech offered to attempt getting through the blockage to inspect the rest of the line to determine if more repairs are necessary. Homeowner approved this task to be performed. Hall bathroom toilet was removed and sewer machine ran through this access point. Tech was unable to get the sewer machine to maneuver through the turns in the pipe. At this point tech ran sewer camera inspection. It was unclear to see due to the dirty water remaining in the pipe. At this point major sewer repair is needed in order to resolve issue within home. Concrete slab needs to be excavated in order to access sewer line within slab. Once sewer line has been exposed the failed section can be removed and camera inspection started again at t

At today’s visit, Mr. Pedro is having his basement remodeled due to a recent flood damage. He is looking to have the basement wired to code as he plans to pull permits. To create space in the panel box to add circuits, the box would need to be changed out. Thus, the county will require the service be upgraded to a four wire system. We would be adding a sub panel in the basement to add the circuits into as opposed to taking all the wiring back up to the first floor panel box.

Leak in back from crack in pvc pipe for outside faucet that’s tied into sprinkler system,found shut off to sprinkler system by meter and turned water on

There is an active leak above the dining room. There is a bathroom and laundry room that sits above the area that has the issue. Will need to cut the sheet rock in the dining room, to further investigate the problem area. We do not repair sheet. Will create an additional estimate once the problem is located. After cutting and tracing where the water was at most. Found a screw that was all the way through the pex pipe in the dining room ceiling. Need to cut the section that has the hole and replace back with repair coupling.

On arrival to inspect for HVAC leaking found that the 1/4” copper condensation drain line was not insulated on the outside of the building causing it to freeze backing up into condensate pump in turn causing the pump to not shut off and causing it to leak on attic floor. Discussed options with business owner and decided we would reroute condensation drain line with 3/8” vinyl tubing, approximately 50 ft. Tested new line to ensure proper drainage. System is drainage properly and heating as it should. Thank you for choosing Keep Smiling. Have a blessed day.

KSPEHC was called out for leaking pipe. On arrival tech was taken to the attic. The piping in question is the hvac copper tubing concealed in black insulation sleeve. Since this is part of the hvac system an hvac tech is required for possible repairs. Tech contacted office to get this scheduled.

Sent over an estimate to replace complete system for the upstairs only

Provided an estimate for replacing their main water service line. Multiple solutions were created and emailed. Customer does not have immediate availability due to needing to attend multiple medical appointments. I contacted the dig team for availability. If the customer accepts the estimate in time, we will try to follow through as best as possible with that timing. The dispatch fee was waived by the office.

$79 Dispatch fee The garbage disposal in the kitchen is leaking out of the bottom, it rusted from the inside out. The garbage disposal is around 3 years old. They repaired it repaired around a year ago for a fixable leak. No way to repair the disposal will need to be replaced. Remove the old leaking garbage disposal and replace back with new badger 5 garbage disposal.