Grayson, GA

Upon arrival customer claimed to have a flapper issue Asher sit would not flush. After inspecting it I saw it was a Mansfield flush valve. I gave the customer option and they went with a new toilet. Replaced hall toilet with an American standard. 1 year warranty

Upon arrival, customer was complaining about sewage ejector pump in basement running at odd times. Found to be a fill valve was bad in basement toilet causing water to continuously run. Repalced fill valve, turned on water to toilet. Tested for leaks and proper function. No leaks found at this time. Also tested for proper function of sewage pump. Everything worked 100%. All work comes with 1 year warranty parts and labor. Thank you for choosing Keep Smiling.

Upon arrival customer showed their garbage disposal, where it was really clogged up and holding water on that side of the bowl. I tried to turn it manually, but it was so rusted and seized up that I could not get it to move. I gave the customer a price to change out the disposal. Customer unfortunately said it was too high. I tried negotiating a price Bring the price drastically down to get them up and running. I ended up charging a dispatch fee and leaving them an estimate to change out the disposal. Thank you for choosing keep smiling plumbing.

Upon arrival, customer had leak coming from cold cartridge on master Lav faucet. He had replaced spring and seat end external o ring already. Installed internal o ring on delta cartridge that customer had and tested for leaks and proper function. No leaks found at this time. Thank you for choosing keep smiling.

Supply and Install New Water Service from the house all the way to the meter. Will need to make drywall cut on the inside of the home in order to access and drill new slab penetration. New service line will be Uponor piping with new hardware at the meter. New main water shut off in the home. 20% deposit required upfront for ordering materials and installing a temporary water service. KEEP SMILING PLUMBING IS NOT RESPONSIBLE FOR DRYWALL REPAIR OR LANDSCAPING 25 year warranty on pipe via Manufacturer 5 year warranty on labor via Keep Smiling

I was met on site by Mr. Magby. An appointment was scheduled with Keep Smiling in order to replace two bathroom faucets and the garbage disposal. The disposal is approximately 12 years old and has a plastic fork jammed into it. The two faucets are both in the master bathroom. Mr. Magby wants all three swapped out just so everything is fresh and new. He already purchased both faucets and the disposal. I verified that the water pressure is within the safe operating range and put together multiple options. Mr. Magby agreed to the full replacement estimate, allowing me to move forward. I took the time necessary to replace all three items. New supply lines are installed with the faucets as well. I gave everything a thorough test. Everything was operating properly with no signs of leaks or defects. Mr. Magby’s kitchen sink had also become loose over time with usage. I informed him that he would need to get a countertop contractor, but I did tighten the connections to make it more secure. Th

At todays visit, I spoke with Mrs. Williams about a breaker which has been tripping fairly consistently over the past two weeks. She explained that it initially had tripped when she was vacuuming near the foyer. Additionally she stated two other specific instances one of which was where power was lost to the area and the same breaker tripped from that circumstance and the last trip occurred when she came downstairs she went to turn on the stairwell light and it did not work she came down and reset it. With this in mind I presented Mrs. Williams two options in regards to this. The first option was to replace the tandem 15/15 breaker outright and the second option was to get into the wiring of the circuit and determine if there was a cause in any of the outlet boxes that could be causing a short condition. Mrs. Williams elected to have the breaker replaced. Therefore, I supplied and installed a new tandem 15/15A breaker the new breaker comes with a 1 year warranty from Keep Smiling Co..

Installed temporary water service for home so they can have water through the holiday weekend. Scheduled water service trenching for Wednesday, May 28th. Collected deposit towards balance.

Upon arrival, customer claim that her toilet kept running and never stopped when it was filled up. After looking at the toilet, it was a Kohler and I saw that the valve was in fact malfunctioning. I gave her the estimate to replace that part with a discount on it and she agreed to continue. When trying to turn off the water to the toilet, the emergency stop was still letting water through and I brought it up to her. I set up an estimate with replacing the emergency stop at price and doing the fill valve at a discounted price. She wanted the valve replaced due to insufficient funds. After replacing the valve, I turned water and everything was working properly Thank you for choosing keep smiling plumbing !!!!!

Upon arrival water heater was leaking from the top of the tank. Customer had turned water off prior to us getting there to stop the leak from getting worse. Heater is 25 years old and needs to be replaced.

Supply and Install two shower cartridges, one in the main floor hallway bathroom and one upstairs in the master bathroom. 1 year parts & labor warranty

Upon arrival, customer stated that she was told water pressure was high in home. After further inspection, found water pressure to be under 70psi which is within safe range of a residence. PRV is a watts AUB and manufactured in 2017. Sent customer quote on replacement of PRV. Thank you for choosing Keep Smiling Plumbing.

No power in garage outlet GFCI tripped in bathroom when outlet used in garage with a pressure washer. Suggested installing new GFCI receptacle if it keeps tripping

On arrival, customer claim that her toilet was leaking and it kept flushing maybe every 15 minutes, I did my testing by putting a blue pill inside the tank, which contained dye in it. And if I seen any blue dye in the bowl that indicated me the flapper was the issue unfortunately, I did see the bowl. I recommended to replace the flapper. She agreed on the price after replacing the flapper. After testing my work, there was still a leak going on, I somehow got it to a spot where the leak did not continue. But I still was not sure if the leak was repaired. When collecting payment, I mentioned this to the customer and told her that I will only charge her half of what we agreed on today. Since I was not sure about the leak happening again. I told her if it does happen again, I will need to replace the flush valve in the toilet, I mentioned the prices and she agreed if it does happen again she will call back ASAP and I will be coming in to replace that part. She will be calling as soon as t

Technician came for no cooling call. Upon arrival both indoor and outdoor units were on. Checked outside unit and the compressor was pulling amperage. Checked refrigerant levels and they were very low. Due to system age and refrigerant type (R22) technician recommended a system update. Resident agreed to meet with our Comfort Consultant to discuss update options on Wednesday (5/21/25) after 3:30pm. Thank you for choosing Keep Smiling! Have a great day!

Upon arrival, customer stated that the garbage disposal was leaking from the bottom. She told me that she had stuck some metal inside the garbage disposal and she try to get it un stock, but couldn’t get it un stuck. And then the garbage disposal started leaking from the bottom I ran some water to see where the water was coming out from but it was coming from the bottom of the guard disposal there was no form of repairing it only replacing it she had gone out and bought a garbage disposal. So I installed a customer supplied garbage disposal. I had to wire in the new garbage disposal and upon completion of installing the new garbage disposal, I checked for any leaks and tested that the garbage disposal turned on fine. There is a six month warranty on my installation. Thank you for choosing keep smiling plumbing.

Upon arrival customer claimed to have a leak coming from her toilet. She explained that she tried installing a bidet and when she tried to undo her supply line, it broke and it started leaking. I also saw that her bidet wasn’t installed so when giving her price to repair the issue I explained I will install her bidet for free with the purchase of the supply line. She agreed and signed off. When work was completed, I turned water on to test and no leaks were seen. Since customer was on a time crunch I couldn’t explore. Thank you for choosing keep smiling plumbing !!!!! Supply line comes with one year parts warranty.

Client called us out to home for a lack of water pressure. Performed diagnostics and found that there is a water main break down the street Watermain will be repaired within eight hours. Thank you for choosing keep smiling.

Arrived at homeowners home. Homeowner had just moved in and wanted to get her water heater lit. I explained while I was lighting it I would also do a inspection on the heater to make sure everything is in working order. The homeowner agreed. I started by lighting the heater and then I checked the pressure along with the expansion tank and the manufacture date on the heater to make sure that everything isn’t still working order. the manufacture date was from 2020 telling me that the heater was five years old. I didn’t check the expansion tank and the inspector tank was just holding water telling me that the pressure may be bad. I explained to the homeowner that the pressure was supposed to be between 50 and 75 and when I checked the pressure the pressure was 130 psi. I explained to the homeowner if that is severely dangerous for all the plumbing fixtures in the house and needs to be addressed. they explained they have just moved in. I wasn’t expecting to have to replace something so th

Upon arrival customer claimed to have her master bedroom toilet tank cranked and wanted to get the whole thing replaced since she already bought a new one. After looking at the issue, the tank was cracked on the right side where the bold was at. She explained she sat down and all of a sudden heard a lot of water splash. She tried looking for a same type of toilet shut couldn’t wait enough and went ahead and bought another toilet at Home Depot today. I gave her an initial price for us to begin but she thought it was a little high. I spoke with my manager and we both brought it down to 375. I gave her the second price and she agreed. After replacing toilet I checked for any leaks and proper function. Everything works perfect. One year warranty on install only. Thank you for choosing keep smiling plumbing !!!!!

Issue: system freezing up and leaking water due that is really low on refrigerant. Furnace is gas HEIL about 26 years old located in the basement. It has an air filter 16x25x1. Found control board with some resistors overheating, suggested to replace control board. Evaporator is HEIL about 26 years old, it is very rusty, explained customer that maybe the system is leaking from here but even if we find the leak R22 evaporator coils are discontinued. Condenser is 5 tons HEIL about 25 years old located left side of the house with R22 refrigerant. Found a wire at capacitor burned, suggested to replace capacitor and fix the wire. Main reason for system freezing up and leaking water is due that isn’t almost empty on refrigerant, it needs about 7 to 8 pounds of R22 refrigerant, explained customer that this refrigerant is phased out, we no longer have it, therefore system cannot be repair. System is currently cooling with a Delta T 3.3 degrees at this time, a normal system should be cooling

REPLACE SEWAGE EJECTION PUMP - float switch has failed - pump intermediately shuts off durn run time when float is bypassed CLEAR SLOW DRAINS - shower drain is clogged up and need new stainless grate put on -right hand sink has a slow drain Installed new sewage pump 1 yr warranty Cleared basement shower and right hand sink no warranty on drain clearings

Preformed leak search in basement ceiling. Discolored drywall had to be cut and removed. Found water running down HVAC duct work. Was able to move around duct work and found that there was a failed copper swing joint that was slowly leaking out. Shut off water to the home and replace failed connections using copper Propress connections. After repairs there are no active leaks in work area. Purged all air from plumbing system. Thank you for choosing keep smiling. Discounts applied.

Estimate to replace 50 gallon gas water heater. Water heater is located on the second story of the home in a utility closet off the laundry room. Existing water heater is a 40 gallon from 2003. With installation of a new 50 gallon water heater we will bring the installation up to meet current code. New service valve, expansion tank, mounting bracket, and copper piping will all be replaced. Disposal of old water heater is included. Discounts applied 6 year tank warranty 2 years labor warranty Estimate includes all labor and material.

Upon arrival water heater would not stay lit. Gas valve coding that it is the pilot light assembly that needs to be replaced. Once pilot light assembly we replaced. We noticed gas valve was not working. Gas valve coded wrong issue. We will need to replace the gas valve. Comes with 1 year warranty.