Grayson, GA

Install customer supplied basket strainer. re configure drain below with 2 90s. so we can connect to existing drain to new kitchen sink drain. Comes with 1 year warranty.

Customer had broken cpvc pipe in ceiling above kitchen and drywall was already removed and water drained. Replaced about 3’ with shark bites and 1/2” pex line. Turned on water and tested for leaks and proper function. No leaks found at this time. All work comes with 1 year warranty parts and labor. Thank you for choosing keep smiling. **not responsible for replacing drywall**

On arrival performed maintenance inspection on two system one 3.0 ton Trane downstairs and one 3.5 ton upstairs. Found dual run capacitor on upstairs had completely failed and replaced. The downstairs capacitor was very weak and technician recommended replacing. Installed two new dual run capacitors. Checked all electrical and mechanical components. Checked two recently replaced media filters in like new condition. Checked blower motor and blower wheels and recommended pulling and cleaning of both blower wheels. Checked refrigerant pressures and subcooling. Checked deltaT and have a 19° split between return air and supply air temperatures. Systems are cooling at this time. Thank you for choosing Keep Smiling. Have a blessed day.

On arrival inspected one 2016 Heil 2.5 ton / gas furnace system for not cooling. Homeowner states a previous technician from another company charged system and it only lasted one day and was informed leak was in evaporator coil. System too low to perform leak checked with refrigerant detector. Recommendations are to replace full system. Called and scheduled comfort advisor. Thank you for choosing Keep Smiling. Have a blessed day.

I was met on site by Ms. Arnold. An appointment was scheduled to Keep Smiling due to a drain back up within the home. I was escorted to the main level powder room to be shown the toilet this was happening at. I ran some water confirming that it is a blockage somewhere within the drainage. I explained the process of removing the toilet in order to use a sewer machine for breaking up the blockage. I was also shown the toilet in the master bathroom as it has an issue. What’s going on with this toilet is the fill valve is malfunctioning. Ms. Arnold denied remediation to assess the basement. I put together the estimate and presented it. Ms. Arnold agreed to it, allowing me to move forward. I removed the toilet and ran my sewer machine for a good bit of time. The blockage was eventually broken up. The source of the blockage was at the end of the drainage where it meets the septic tank. It was majority soft tissue. The toilet was reinstalled accordingly. It was flushed several times showing

Serviced tankless water heater. Included flushing calcification agent through for 45 min, running water to flush agent out of system, cleaned and cleared all filters, turned on water and checked for leaks and proper function. No leaks found at this time. Thank you for choosing keep smiling. **this service should be completed at least once every 2 years**

Customer stated that his water heater was leaking. After arriving, I did a diagnosis and determine that the heater needed to be replaced because it was 22 years old and had a major leak. I drained the old heater and cut it loose from the copper and took off the gas whip and then I put the new one inside of a pan reconnected all the copper to the waterlines into the TMP and then installed a new gas whip. I also added 3 vent elbows to the vent and inserted more screws throughout the whole stack to bring it up to code 1 year labor warranty 8 year manufacture warranty Thank you for choosing keep smiling

Customer had three systems two systems for main floor and upstairs gas, furnace, straight, AC and coil. Both systems are working and cooling properly at this time check everything electrically and mechanically. Both systems are doing what they’re supposed to be doing as far as cooling basement system is a heat pump air handler Customer stated that they hardly ever use that system upon arrival. I noticed that the thermostat for the basement system was built into the wall, checked everything electrically in mechanically with basement system, including the condensate pump basement system is also working and cooling properly at this time, we need to come back to change out filters did not have filter size advised customer that all three systems are at the end of their life expectancy recommended system updates.

Upon arrival customer stated that she had gone into her kitchen this morning and noticed water leaking out of her dishwasher. She explained to me that she has not run the dishwasher in a few days and that she doesn’t know where the water would be coming from. Upon my inspection I ran the kitchen faucet for about 10 min to see if the drain line was clogged allowing it to back up into the dishwasher after running the faucet I did not get any water in the bottom of the dishwasher. I explained to the customer that she would need to get an appliance technician out here to take a further look or replace the dishwasher. Thank you for choosing Keepsmiling plumbing, electric, heating and cooling!

I was met on site by Ms. Reed. An appointment was scheduled with Keep Smiling in order to perform a basic flush on her sister‘s water heater. The water heater is located in the garage. I spent a few minutes to test the water pressure and inspect the thermal expansion tank. The water pressure is healthy, but the thermal expansion tank had failed. No other plumbing issues were happening throughout the home. I explained the function and risks regarding the expansion tank. I also explained the risk of flushing a tank water heater at its age that has never been flushed before. I provided pricing for the flush and replacing the expansion tank. I also showed an estimate for replacing the water heater if it ends up being necessary. It was agreed to have me continue with the flush and replace the expansion tank. The estimate was signed, allowing me to move forward. It’s been a good amount of time, allowing the water heater to flush in order to maximize the expulsion of sediment. The thermal ex

Upon arrival customer stated that he has a leak under the kitchen sink. Upon my inspection I found that the leak is coming from the left side basins basket strainer. I explained to the customer that the basket strainer will need to be replaced and gave home a price to do so and he agreed Today I Took apart the drain system for the kitchen sink in the cabinet Removed the existing leaking basket strainer And replace it with a new basket strainer and new seals. 1 year warranty

Upon arrival, homeowner stated that their toilet was filling up slowly. After investigating, I found that there were no real problems with the toilets other than the fact that they are 17 years old. after talking with the homeowner. I told her that there is no outright problem with them. They were all functioning properly however in the near future, they will probably have problems with the toilets due to the age of them. I left two estimate with the homeowner for replacing three toilets Within the home. Thank you for choosing Keep smiling plumbing, electric heating and cooling. Have a fantastic day.

Issue: upstairs system isn’t cooling because condenser fan motor isn’t operating due to a weak dual run capacitor. House has 2 systems. Furnace is gas Carrier about 10 years old located in the attic and it does upstairs. It has an air filter 16x25x1 that still good. Found blower motor wheel dirty, suggested to pull it out and clean it. Found a resistor overheating at control board, suggested to replace control board. Condenser is 2 tons Carrier about 10 years old located left side of the house with R410a refrigerant. Main reason for system not cooling is because fan motor isn’t operating due to a weak dual run capacitor, the readings of the capacitor are 22.9 our of 35 mfd at the compressor side and .5 out of 5 mfd at the condenser fan motor side, capacitor isn’t strong enough to start condenser fan motor, suggested to replace dual run capacitor but explained customer that there is a chance that condenser fan motor might not come ON or if it does there is a chance that stops working

Dispatch fee

Came out to the Abbey residence to determine why some lights in the front on a timer wasn’t working upon Diagnsotic discovered there was a faulty Gfci inside of the guest bathroom so I replaced and restored power (did notice the cover has a spot where water can get in it did bring it to Mr,Abbey attention.)While the tech was here he mentioned that the master bath Gfci didn’t work upon opening it up did discover it wasn’t wired due to it missing a hot so we would either pull from switch through the attic or from one of his outlets in his master room and pipe on the outside to the said Gfci to restore power .(1 year warranty.)

Customer has leak on CPVC pipe behind tub in hall bathroom. It’s leaking at an elbow at a transition to copper pipe. Water is leaking below into kitchen ceiling. Customer has already opened sheet rock in multiple areas as he looked for leak. I quoted to replace section of pipe and he approved. I turned water off and gently cut the brittle plastic pipe and sanded it down. I used a quick connect transition fitting and used new copper pipe and connected to existing copper. Water is on and no leak on my repair. While I was here customer wanted to change main water valve to home. He currently has the plastic main valve which is scary to touch. New valve will be brass which is much safer to use if there is an emergency in home. Customer approved that quote too and I cut out section of pipe in basement ceiling. I had to cut tee out as there was no room to repair between tee. I installed new brass quarter turn valves for home and hose bib. Pipe is copper that I transitioned back to cpvc. Water

At today’s visit, I spoke with Mrs. Ellen. She was interested in getting estiamtes for adding accent lighting in the living room to illuminate two built in shelf’s as well as an estimate to install recessed lighting into the hallway. I built these two estimates and went over them with Mrs. Ellen. I have emailed both estimates over to the email on file.

I was met on site by Mr. and Mrs. Neal. An appointment was scheduled with Keep Smiling due to a leak with their main waterline. I was brought over to the area of the property to be shown the location of the leak. This leak is happening within the pond. With this being the circumstance, I got on the phone with management to collaborate how we need to go about alleviating this issue. The only option we came up with was for rerouting the main line. Contacted a subcontractor and put together an estimate for the reroute. I spoke with Mr. and Mrs. Neal about the idea and presented the estimate. They plan on getting a second opinion. The dispatch fee was charged today. It was a pleasure meeting you today! Thank you for calling Keep Smiling!

Working off investment given on August 16, 2025. The work performed today was auguring a kitchen line to clear a blockage I was unable to determine what the blockage was, but it was determined it was a soft blockage due to the lack of grease on the cable when auguring. After blockage was dispersed, I checked to make sure that everything was running properly and that there are no leaks. Thank you for choosing Keep Smiling Plumbing electric heating and cooling have a fantastic day.

Upon arrival, homeowner stated that their kitchen sink was clogged. After investigating it was found that there was indeed cog, but not within the tubular piping that connected to the main drain line. I left the homeowner with an estimate for auguring the line. I also informed her that it could be one of two issues one being a soft clog within the drain line and the other being a grease clog, which can be very problematic and may require cutting out the initial drain line for the kitchen and replumb it. The homeowner did not want to perform work at this current point in time and would call us back when she is ready for us to perform the work. Thank you for choosing keep smiling plumbing, electric heating and cooling. Have a fantastic day.

Customer stated they smelled a sewage smell coming from laundry/bathroom after doing a diagnosis I determined that the washing machine needed to be cleaned and I flushed out the P-trap and then the toilet flange is not high enough and is also broken for a temporary solution I put two wax rings down And adjusted the toilet so that the bolts are sitting on a position where the flange is not broke. Also, the toilet was never caulked when installed so I went ahead and caulked the base of the toilet after cleaning the washing machine and securing the toilet I think the smell will go away. Due to the flange being broken and the flange is not being high enough, we cannot give a warranty at this time. If customer decides they would like us to come back and adjust the flange to the correct position and install the toilet correctly. Then we can give a proper warranty. Thank you for choosing keep smiling

Estimate to make a 20’ repair on the exterior sewer line. Estimate includes all labor and material.not responsible for landscape or irrigation. Will be restored to rough grade. Preformed sewer repair that ended up being 37’ long. Had to remove section of sidewalk and re install after repair. Installed a clean out pipe at the home. Restored yard to a rough grade. Thank you for choosing Keep smiling

Arrived at homeowners home. Homeowner had master vanity sink that was draining very slow. Talked with the homeowner. She explained that the drain has not drain well since she has lived here and she has already had the drain cleaned out and this will be the third time. I explain to the homeowner that I would like to take the P-trap apart and investigate what is going on inside the pipes. I gave the homeowner an estimate to clean out the P-trap along with the drains going to the wall. The homeowner accepted. I took apart the drains and found that there was a lot of built-up junk inside of them. I took them to the water hose and cleaned them all out, then reinstalled them and ran water to test and all is well. I had the homeowner come and run water and test it to make sure that it was up to her standards, and she was happy. I explained to the homeowner that while I was doing the work, I noticed that the shower started randomly dropping for about a minute, then stopped so I explain to the

Arrived at customers home and customer stated that water was coming out the TMP nonstop. After examining the heater, I saw that it was 22 years old and I recommended to replace it. Customer wanted to go through with replacement. I cut out the old heater and removed it and then installed the new heater and replaced the expansion tank and the gas whip. One year labor warranty Thank you for choosing keep smiling

Upon arrival customer stated that she has replaced four pumps in the past 2 months. I took the old pump out. And there were rags hanging out the bottom stuck inside of the old pump. I cleaned out the basin very thoroughly and found rags, cut pipe, concrete and drill bits, wood screws and bolts.. there was approximately 5 pounds of debris i put in a trash bag. The drill bits I found were Ryobi brand and the customer stated that was the same brand. The contractor was using. After cleaning all of the debris out, I then installed the new pump. Thank you for choosing keep smiling