Gainesville, GA

I was met on site by Mr. Massey. An appointment was scheduled with Keep Smiling due to a no hot water issue happening. Mr. Massey escorted me to the water heater so that I could assess what may be going on. My conclusion was that either the elements or the thermostat had failed. I spoke with Mr. Massey about this and provided him a couple of options. One for replacing the upper and lower elements and thermostats. Another for an entire water heater replacement. It is a 40 gallon Bradford White. He chose to have me replace the parts for this visit and agreed to have the water heater replacement estimate emailed over in case we need to follow through on that. He provided his agreement signatures, allowing me to move forward. Power was cut off to the water heater, and all of the water was drained out. I swapped out the elements and thermostats and made sure that the wire connections were secure. I filled the water heater back up and purged all of the air out of the system before powering

Issue: customer thinks main system needs refrigerant because he had to reseted 2 times this week after stop cooling but after he resets the system, it started cooling again. System is dual fuel (Heatpump+Gas), furnace is gas 90% Trane about 7 years old located in the basement, it is zoned with 3 thermostats to do basement, main floor and upstairs. It has an air filter 16x25x1 that is clean, customer said that he just replaced it. Found blower motor bearings wearing out, I noticed that motor has been replaced in the past already, suggested to replace blower motor with its capacitor. Heatpump/condenser is 4 tons Lennox about 7 years old located backside of the house with R410a refrigerant. Refrigerant pressures are good, there is no need of refrigerant. Found compressor making louder noises than normal but when I checked the amps for it, it checked out good, the condenser fan motor amps are good too, it’s really hard to get accurate readings with current ambient temperature of 72 degre

Came out to Durany residence to go over some low voltage runs that he has already ran but wants it to be set in pipe and wanted the techs thoughts on how it should be done job is scheduled for next Wednesday .(non-refundable deposit/diagnostic)

Installed five new smoke and carbon monoxide detectors in the home. Previous detectors or smoke only detectors. With one only being a smoke and carbon combo. In the common spaces on each level should be smoke and carbon combos. After installation I have tested and all are working properly. The models are BRK. Warranty is for one year parts, and labor.

At today’s visit, Mr Thiel was looking to have an outlet added by the front door of his rental home. The tenants currently have a set of string lights following the walkway down to the door and this set of lights is plugged into an extension cord which runs and plugs into the backside of the house. Therefore, I provided an estimate to install an outdoor receptacle while pulling power from an existing outdoor box. Mr Thiel agreed to this estimate. Therefore, I installed a flexible conduit from the existing outlet box mounted outside. I then ran this to the location where the string lights plug end is. At this point, I installed an outdoor weather rated box as well as a weather rated gfci and in use bubble cover. Upon completion, I restored power and tested the gfci and it is in proper working order. All parts supplied come with a 1 year warranty from Keep Smiling Co.

Client called us out to home to address a leak at the base of the toilet. Preformed inspection and found crack on toilet tank. Advised for replacement. Installed a new Kohler toilet in master bathroom. Removed carpet from bathroom at owners request and found significant water damage below. Installed toilet and left subfloor exposed. Tested for function and leaks. Cleaned up and removed all job related debris. Thank you for choosing Keep Smiling

Arrived at customers home to quote a fixture that was blinking upon inspection found light to be faulty ended up changing one recessed light in living room area above little mantle

Estimate to preform basic diagnostics to attempt to identify mystery leak. Price subject to vary with scope of work. Repairs additional ————— Preformed diagnostics in warehouse and found drain back pitched, air gap is not aligned with fixture drain, as well as a clogged main sewer line. Provided estimates for repairs to the property manager. This job had multiple issues that need to be addressed. Strong possibility that more work will be neede outdoor. Thank you for choosing Keep Smiling

Installing a level 2 Telsla charger underneath the panel.

Replaced 3/4” check valve at water heater and cleared sink drain in powder room

Upon arrival, customer stated that they had a washlet that they would like to be installed. They already had an existing one and wanted to add a newer one I gave in a price to install a new one the husband was telling me how he wanted to add another one and another restroom but the wife said that it was OK that it was just gonna be too much work and too much money I’m gonna leave them a quote either ways just in case they might want to have that work done in the future. Upon completion of the new washlet I tested for any leaks and flush the toilet. A couple times to wash light came on. Thank you for choosing keep smiling plumbing.

Corrected the needed items on the list provided on the boat dock requirements sheet. Covers have been replaced with acceptable in-use grey covers. 6x6 post has been installed. All breakers have Gfci protection. Extra wire is on the hook attached to the post. The breaker for power this boat dock is located at the pool panel. It has been left in the off position after we tested.

Client called us out to go over several jobs they need preformed in the home.provided estimates for repairs. Thank you for choosing keep smiling

Client called us out to the home for a clogged washing machine line. Ran flex shaft to clear blockage and followed up with lots of hit water. Drain is now clean flowing properly. Thank you for choosing Keep Smiling

Replaced recirculating pump with backflow preventer located in garage and added 1/2 HP garbage disposal.

Customer stated that upstairs bathroom drains were not draining properly and when toilet was flushed, it would back up in shower. Customer recently had septic tank pumped and same company had already cleared blockage with an air snake for upstairs level baths. Presented quote on pulling toilet and attempting to restore flow to upstairs drains and homeowner agreed. Pulled upstairs hall bath, cleaned out old wax ring, found standing water in pvc drain and ran drain machine, after multiple attempts, was able to clear blockage and pull out wipes. Reset toilet with new wax ring and flushed, no leaks were detected. Due to the blockage and backing up prior to out visit, sewage water leaked from under toilet and into basement. Customer stated he would take care cleaning sewage water. No warranty on drain clearings, 90Day warranty on wax ring. Thank you for choosing Keep Smiling Plumbing.

Came out to the Foster residence to move 3 outlets 2 down and the other one to add onto for a tv with cenderblock as the wall and drywall on top of that.Additionally to disconnect and terminate to stove circuit( no charge.)blank off 2 other remaining outlets that where higher than he wanted.(1 year warranty.)

Upon arrival, customer stated that he needed two waterlines capped off in one drain line capped off as well. He asked me if we could get the drain line flush with the ground. I told him I wouldn’t be possible you need to break up some concrete and install the cap. Customer just said he’ll put a couch over it so it won’t be visible. He approved my estimate to cap of waterlines in calf the drain line upon cutting and installing caps on the waterline I turned off water I turn on water again tested for any leaks there was no leaks. Thank you for choosing keep smiling plumbing

Arrived at homeowners home. Homeowners had toilet that was leaking from the base. After inspecting the toilet, I advised them that I had to pull the toilet and inspect the flange and he agreed. He also explained that his brother tried to pull the toilet himself but the toilet bolts would just spin. He also explained that the shut off valve does not shut all the way off. From there I was able to give the homeowner an estimate to pull Vickie hall, bathroom toilet and replace the emergency shut off valve. I pulled the toilet and replaced the shut off valve, but when I inspected the flange, I found that it was damaged beyond repair. From there I went to the homeowner and explain that I would have to replace the flange. I went underneath the crawlspace and inspected the plumbing to see what I would have to do to replace the flange due to the flange being glued on the outside of the 3 inch I would not be able to ship it out. I would have to go underneath and cut it out. From there I was able

The Flores have been experiencing high water bills. Upon inspection found two toilets were actively running. Replaced fillvalve and tank to bowl kit in upstairs hall bath and replaced fillvalve, flapper and handle in downstairs bath, to remedy issues.

Upon arrival, customer stated that he heard water splashing noise from behind water heater area. After further inspection, found that t&p line was not ran to exterior of home, it was left in water heater closet. Also, found that water pressure in home was at 160psi. Expansion tank was still in good condition. Recommended to customer that best option would be to replace pressure regulator valve that is located in crawlspace, replace t&p valve on water heater due to being under high water pressure, and also running t&p line to exterior of home. Customer decided to move forward with work. Shut water off at meter, drained lines, cut out old prv and sections of 3/4 pvc, rebuilt section with pex piping and installed a double union pressure regulator valve. Allowed glue to dry properly. At water heater, turned power off to heater, old t&p valve was removed and installed a new valve, ran line to exterior of home by drilling home on outside wall and securing pipe to wall. After all work was com

Existing unit is from 2015 and his 10 years old tech found that the fresh air inlet screen was covered in dust not allowing the unit to fire up to make hot water, technician has cleaned the fresh air screen, unit is currently working at this time, technician is not sure that the entire issue has been resolved At this time, the homeowner will utilize their hot water in monitor the situation, tech has ran hot water for 20+ minutes straight with no delay in hot water or temperature. Fluctuation, technician will provide a recommendation for a replacement unit as it does not appear that the existing unit has ever been serviced.

Arrived at homeowners home. Homeowner had back bathroom that the toilet was leaking from the base. After talking with the homeowner, he explained that he has already shut off the water to the home due to the stop not shutting off all the way allowing water to keep on leaking through. he also wants to know what it would cost to pull the toilet and replace the wax seal and inspect the flange. From there I was able to give the homeowner an estimate to pull and reset the hall bathroom toilet with a new emergency shut off valve. The homeowner accepted. I pulled the toilet and cleaned off the wax seal and replace the emergency stop and then found that the flange was damaged. I explain to the homeowner that since the flange is an outside flange(the flange glues on the outside of the pipe) that I would not be able to chip out the flange from above that I would have to go underneath and cut the pipe off and redo the flange. I had the homeowner show me the crawlspace. That way I can get an idea

Upon arrival, customer stated that they were backed up. There was standing water at the clean out outside I gave customer a price to run a snake through the clean out in the yard. She approved my estimate as soon as I punch through the blockage I ran my camera and found that there was roots in each connection with the terra-cotta pipes. I showed this to the customer and I gave her a price to fix the broken clean out into also run a new sewer line from the house all the way to the city tap. She needed some time to think about the price that I gave to run a new sewer line from the house to the tap. She did approve my estimate to fix the broken, clean out. I dug out the old, clean out and install new clean out upon completion of work. I tested by running water there was no leaks. There is a one year warranty on the work performed today. Thank you for choosing keep smiling Plumbing

I arrived ed on the job and spoke with Mr. Vo about what work he would like performed. After looking over the job I wrote up a quote for getting a 30amp circuit installed in the basement for the new dryer. Nothing was agreed upon today so the dispatch fee was collected and the quote sent over to their email.