Gainesville, GA

Upon arrival, customer stated that he heard water splashing noise from behind water heater area. After further inspection, found that t&p line was not ran to exterior of home, it was left in water heater closet. Also, found that water pressure in home was at 160psi. Expansion tank was still in good condition. Recommended to customer that best option would be to replace pressure regulator valve that is located in crawlspace, replace t&p valve on water heater due to being under high water pressure, and also running t&p line to exterior of home. Customer decided to move forward with work. Shut water off at meter, drained lines, cut out old prv and sections of 3/4 pvc, rebuilt section with pex piping and installed a double union pressure regulator valve. Allowed glue to dry properly. At water heater, turned power off to heater, old t&p valve was removed and installed a new valve, ran line to exterior of home by drilling home on outside wall and securing pipe to wall. After all work was com

Existing unit is from 2015 and his 10 years old tech found that the fresh air inlet screen was covered in dust not allowing the unit to fire up to make hot water, technician has cleaned the fresh air screen, unit is currently working at this time, technician is not sure that the entire issue has been resolved At this time, the homeowner will utilize their hot water in monitor the situation, tech has ran hot water for 20+ minutes straight with no delay in hot water or temperature. Fluctuation, technician will provide a recommendation for a replacement unit as it does not appear that the existing unit has ever been serviced.

Arrived at homeowners home. Homeowner had back bathroom that the toilet was leaking from the base. After talking with the homeowner, he explained that he has already shut off the water to the home due to the stop not shutting off all the way allowing water to keep on leaking through. he also wants to know what it would cost to pull the toilet and replace the wax seal and inspect the flange. From there I was able to give the homeowner an estimate to pull and reset the hall bathroom toilet with a new emergency shut off valve. The homeowner accepted. I pulled the toilet and cleaned off the wax seal and replace the emergency stop and then found that the flange was damaged. I explain to the homeowner that since the flange is an outside flange(the flange glues on the outside of the pipe) that I would not be able to chip out the flange from above that I would have to go underneath and cut the pipe off and redo the flange. I had the homeowner show me the crawlspace. That way I can get an idea

Upon arrival, customer stated that they were backed up. There was standing water at the clean out outside I gave customer a price to run a snake through the clean out in the yard. She approved my estimate as soon as I punch through the blockage I ran my camera and found that there was roots in each connection with the terra-cotta pipes. I showed this to the customer and I gave her a price to fix the broken clean out into also run a new sewer line from the house all the way to the city tap. She needed some time to think about the price that I gave to run a new sewer line from the house to the tap. She did approve my estimate to fix the broken, clean out. I dug out the old, clean out and install new clean out upon completion of work. I tested by running water there was no leaks. There is a one year warranty on the work performed today. Thank you for choosing keep smiling Plumbing

I arrived ed on the job and spoke with Mr. Vo about what work he would like performed. After looking over the job I wrote up a quote for getting a 30amp circuit installed in the basement for the new dryer. Nothing was agreed upon today so the dispatch fee was collected and the quote sent over to their email.

Homeowner had outlets not working in garage. Upon my diagnostic, found the GFCI receptacle failed. It had to many appliances on it and shorted it out. Installed new 20amp circuit in garage and all working properly

Mr.Mullins needs a signature for the documents pertaining to the dock. The dock has complete Gfci protection and is working properly. Tested all three outlets onboard the deck and with no problems they trip when tested. I have retrieved the documents to sign and turning into the office.

Richard was having issues with a breaker tripping. This breaker powered the two outlets near the gas cooktop. He described that the circuit would also trip when using both kitchen counter appliances. I used the test feature on the breaker and it gave me an error code of 6 blinking lights. This simply indicates a faulty breaker and needs to be replaced. The breaker continuously test, the internal electronics and software to ensure that the arc fault detection technology is working properly. If the self diagnostic fails, the breaker will trip the built-in self test features will not allow the AG/GF breaker to re-latch if it detects a malfunction in the AG/GF detection circuit resolution is to replace the breaker. I’ve also told the homeowners to be aware of not overloading the circuit. When both appliances are running on the countertops, they will draw more than 20 A. This will trip the breaker I was able to determine that the island circuit is separate from it. I’ve instructed t

Upon arrival, customer showed me their faucet in the laundry room. I saw that it would not screw on back to the Fossett. Looks like a clip had broken and the customer went ahead was just getting a new faucet. I gave him a price to change it out he approved it upon doing so I checked pressure to the house as well pressure to the house is at 75. He went with just a standard faucet. Upon taking out the old one and installing a new one, I checked for any leaks there was no leaks. There’s a one-year warranty on the new Faucet that I installed today. Thank you for choosing keep smiling plumbing.

Estimate to replace 3 pop up assemblies in the home, 2 in master bathroom and one in guest bathroom at the front of the home. All three pop up assemblies have been replaced with no leaks after repairs. Thank you for choosing keep smiling

Came out to the storage Depot building to determine why the building had no power upon diagnostic discovered the main breaker had tripped and would recommend to replace at some point as we where here we also identified a couple of issues that we saw visually such as a couple burnt outlets,a outlet on the outside that should be a Gfci with bubble cover as well as a broken water pipes on the water heater.( no warranty.)

Came out to the Pitney residence to run a 20 amp circuit for the boat charger coming off the 150 amp meter panel combo.(1 year warranty.)

Upon arrival, I was agreed to buy Mr. and Mrs. Johnson. They scheduled Keep Smiling for a couple of issues that are going on with their plumbing. Two of their American standard brand toilets are running, and the stand in shower in the master bathroom was running. I performed a full assessment of the toilets and only found that water was running into the bowl. The fill valves were operating properly. I let them know that the typical issue for these brand of toilets is the rubber gasket on the plunger style flush valve needs to be replaced. When assessing the shower valve, I discovered that it is the older style Delta valve. I informed Mr. and Mrs. Johnson that if I attempt to replace the cartridge for this valve, then I would end up breaking the valve in the process. The only solution I can propose for it is to completely replace it. The water pressure was not exceedingly high, but due to the shower running I let them know that the pressure would have to be reinspected after the work is

Client called us out to the home because they only get hot water for a few minutes. Did a walk around home to locate water heater and found heater is in the crawlspace. Estimate to preform diagnostics on water heater located in the crawlspace of the home. Estimate includes preforming pressure checks and testing all electrical components of water heater. Preformed diagnostics on water heater located in crawlspace. Found heater is failing due to heating and electrical components. In addition the home also has 110psi. Estimates provided. Estimate to replace elements and thermostats on electric water heater in the garage. Estimate includes all labor and material. New elements installed on the water heater. No leaks after repairs and temp set to 120 psi. No warranty due to high pressure. Thank you for choosing Keep Smiling

Estimate to rebuild delta shower faucet aswell as add 2 bleed off valves on exposed water lines to drain down pool house and shower. Estimate includes all labor and material All repairs made with no leaks after repairs. Thank you for choosing Keep Smiling

Upon arrival, I was greeted by Mr. Farlow. Keep Smiling was scheduled due to the master shower having a drip at the showerhead. Mr. Farlow further clarified that there are no other issues happening within the home. I explained that the original cartridge is most likely defective and simply needs replaced. Mr. Farlow allowed me to inspect the water pressure and thermal expansion tank. Both are perfectly healthy. I put together the estimate for replacing the cartridge, and I also put together an estimate for replacing the shower valve if it ends up being necessary. He agreed to the cartridge estimate, allowing me to move forward. I shut the water off to the home and successfully removed the original cartridge. No obvious defects were noticed on the shower valve. I put the new cartridge in place and operated the shower. The leak has been alleviated. I advised Mr. Farlow to keep an eye on it over the next few days. It was a pleasure helping you today! Thank you for calling Keep Smiling!

I arrived on the job and spoke with Mrs. Syfan about what work she would like performed. After looking everything over I wrote up a quote to replace the switch controlling the furnace. We came to an agreement so I got to work shortly after. Once completed I presented my work to her and collected payment. 1 Year Warranty.

Came out to the Pitney residence to determine why the master bath circuit wasn’t working upon diagnostic discovered the breaker was a dual function breaker and had failed so the tech replaced it with a standard breaker and installed a Gfci in the bathroom where the power comes in at.(1 year warranty .)

Supply & Install New 40 gallon gas short in upstairs closet Original pan and drain failed during water heater failure. Install included new thermal expansion tank, shut off valve, and pan with new drain. 10 year tank warranty 5 year parts warranty 1 year labor warranty Bradford White Built Best +4 Extended Warranty #BBUS4A7070FZ05

Homeowner has a 4” spread lavatory faucet. Set screw on the handle loosened over time. Homeowner tried to tighten it herself, but it came back off. Was able to get it tight with thread sealant. Tested it and handle is secure.

Upon arrival, I was greeted by Darrell. He is the homeowner and customer who scheduled Keep Smiling for help. The situation is the main line inside of the utility room broke when he attempted to disconnect the filter. The break was on PVC pipe leading into PEX pipe. A small section that require 2-3 feet of material to perform the repair. I double checked my material and discussed an estimate for the repair with Darrell. He asked that I performed the repair and completely ignore reinstalling the filter. We agreed on a price after a management approved discount. Darrell signed the estimate, allowing me to move forward. He and his family left for dinner reservations shortly there after. I performed the repair and pressurized the system after giving the new joint time to cure. None of the new connections showed signs of leakage. I updated Darrell on the phone and collected payment through the email. I informed him that I turned the water off at the meter and depressurized the system to al

Finishing the instillation of a 30Amp circuit feeding the pool heater within the backyard, installing a new 20Amp circuit feeding the pool pump in the backyard, and inspecting the panel to ensure proper instillation. I will be returning tomorrow to finish the underground instillation.

On arrival inspected system for not turning on. After further inspection found that the in-line safety float switch was removed and placed upside down on top of furnace which shut off power to whole system. Reinstalled safety float switch. Tested system and it was displaying an error 41 indicating blower motor failure. After inspecting further found that the black ( L ) blower fan motor wire was disconnected. After reattaching wire blower began to work. Tested system in heat and cooling mode to ensure proper operation. Discussed maintenance tuneup special with homeowner and she has decided to have that done today. Technician performed maintenance tuneup. Checked all electrical and mechanical components. Checked 16x20x4 media filter recently replaced by homeowner. System is heating and cooling as it should. Checked deltaT and heatrise to ensure system functioning properly. Thank you for choosing Keep Smiling. Have a blessed day.

KSPEHC was called out for ruptured water line leaking in basement ceiling. On site homeowner explained this area has had a leak repaired in the past. During investigation of the issue tech was able to find the ruptured line. Transition fitting from pex to copper developed a pinhole directly behind the fitting in the copper line. This section will need to be removed and new pipe connected back to existing lines. Tech presented option for this repair. Homeowner approved work to be done. After repair was made tech pressurized the system and inspected all connections made for leaks. No issues at this time. Estimate for whole house repipe. Tech explained that if whole house repipe is completed with us in the next 90 days then we will credit this cost to the repipe total

Upon arrival customer showed a half inch pecks line that needed to be connected and also a hose bib that needed to be connected I told the customer that we would need to cut on the backside of the hose bib I gave in the price they approved I seen that a capped of a line because there was a kitchen there, but they turned it into a room. I did my connections. I turned on the water again there was no leaks upon finishing the work. Customer wanted me to look at some shower handles that were put on wrong I fix the handles and everything worked fine. There is a one year warranty on the work perform today. Thank you for choosing keep smiling plumbing.