Gainesville, GA

Issue: customer bought 2 Ecobee thermostats and needs them to get install. House has 1 system. Furnace is gas Lennox about 8 years old located in the attic, it is zoned with 2 thermostats to do upstairs and downstairs. Replaced air filter 16x25x1 provided by customer, advised customer to replace air filter every month due to her pets. Condenser is 3.5 tons Lennox about 8 years old located right side of the house with R410a refrigerant. Installed 2 Ecobee thermostats supplied by customer, connected thermostats to her phone, programmed them, tested them for heat and cool, only charged for labor since customer supplied thermostats. System is currently cooling with a Delta T of 21.1 degrees and heating with a temperature rise of 43 degrees at this time. Thermostats and system are currently operating properly at this time. Thank you for choosing Keep Smiling Plumbing, Electrical, Heating and Cooling.

Client called us out for a camera inspection through the clean out. Preformed camera inspection and found no roots. Ran water to ensure flow. Thank you for choosing Keep Smiling

Replaced fluorescent light with LED IN KITCHEN

Replaced gfci in basement by panel

Issue: system isn’t cooling because drain pan float safety switch cut off power to system due that condensate drain line is clogged. House has 1 system. Airhandler is Carrier about 9 years old located in a closet. It has an air filter 16x20x1 but this is the incorrect size filter, the correct size filter is 17x22x1, advised customer to get filter from Amazon because this size filter isn’t standard so it cannot be found at Home Depot. Found blower wheel dirty, suggested to pull it out and clean it. Heatpump/condenser is 3 tons Carrier about 9 years old located left side of the house with R410a refrigerant. Found contactor pitted, suggested to replace contactor. Found dual run capacitor weak reading 1.8 out of 5 mfd at the compressor side and 40.8 out of 45 mfd at the condenser fan motor side, this is putting more stress at the compressor and condenser fan motor, suggested to replace dual run capacitor, customer opted to replace it, replaced it and tested it. Main reason for system not

Customer had failed 1/2” cpvc line on the hall toilet and shower head. Cut out drywall around both lines, installed new cpvc drop eared fitting and plum for shower, adapted from cpvc to pex in crawlspace and ran new toilet stub out and shutoff. Installed customer supplied kitchen sink faucet. Installed new p trap and reran small section of pipe. Installed new basket strainer. Turned on water and tested all work for leaks and proper function. No leaks found at this time. We are not responsible for repairing or replacing drywall. All work comes with 1 year warranty. No warranty on customer supplied parts. Thank you for choosing keep smiling.

Client called us out for a few issue in the home. Provided estimates for repairs. While on site went ahead and preformed a toilet rebuild. No leaks after repairs. Thank you for choosing Keep Smiling

Technician replaced blower motor. Unit is now cooling. Outside pressures are in normal range. Capacitor is getting very weak. Informed resident about situation. Said she would like the estimate for a 45/5 capacitor sent to her for a later date. No other faults found at this time. Thank you for choosing Keep Smiling, have a great day!

I was met on site by Mr. and Mrs. Lamb. An appointment was scheduled with Keep Smiling due to their failed garbage disposal. I was escorted to the kitchen in order to assess the disposal. The disposal is leaking from the body and constantly tripping the breaker. The original is a 3/4 hp modal. I assessed what it would take to perform the replacement. I also inspected the water pressure and thermal expansion tank. The water pressure is perfectly fine, but the thermal expansion tank had failed. I explained the function and risks related to the expansion tank. I was also shown within the sink how a previous plumber installed the basket strainer and left an excess of silicone. The excess had turned black. I told them that I would attempt to cut away the excess silicone with hopes that the integrity of the seal would not get compromised. I provided pricing for everything and presented different options. It was agreed to replace the disposal and thermal expansion tank while hoping that cutti

Technician came to replace thermostat for heat pump system. After installation, technician then tested new thermostat. Outside unit came on but indoor air handler did not. After diagnostic check, found faulty ecm motor. Air handler is no longer under warranty. Technician will be emailing estimate along with this invoice for replacement motor. Thank you for choosing Keep Smiling, have a great day!

Came out to the Frazier residence to install a bath fan in the guest bathroom at the end of the hall.(1 year warranty.)

Install all dampers to ensure that air velocity has made it to the upstairs showed customer exactly where the damper handles are under the house just in case he would like to open or shut them. System is running and cooling at this time. No mechanical or electrical failure.

I was met on site by the current homeowner. This house is currently under a buying/selling process. The appointment was scheduled with the buyer and their real estate agent. Donna and Evan respectively. An appointment was scheduled with Keep Smiling for a couple of reasons. The existing gas logs in the fireplace are not hooked up to a gas source. Donna wanted me to assess what it would take to make it functional. Another purpose was to confirm whether or not the home was gas or electric. The home does not have a gas meter installed. If the area has the infrastructure for natural gas, a phone call to the county will be able to confirm if the house is able to be converted to natural gas. As far as the fireplace is concerned, I explained that we are only able to assist with changing out the existing pipes. She will need to have a fireplace contractor inspect the gas logs themselves. A propane contractor will be required for getting a tank installed. We went over all of these details on th

I was met on site by Ms. Martin. An appointment was scheduled with Keep Smiling due to her shower backing up. She suspected that it was most likely due to hair. I agreed in advance on that being the most likely culprit. Upon inspecting the shower, there was a layer of hair combined with some kind of wipe at the surface of the drain. I pulled that out and proceeded to run water. It was draining smoothly at this point. Ms. Martin was still interested in the price for using a small cable down the drain. I provided the estimate and presented it to her. She agreed to move forward with it for the due diligence. She signed the estimate, allowing me to move forward. I use the cable for about 20 minutes all while running water. When eventually pulling in my cable out, the only extra bit of debris that came out was another clump of hair. I plugged up the drain using a rag in order to perform one final test of the drain quality. All of the water drained down smoothly. I gave Ms. Martin some adv

Work performed of sold estimate, upon arrival, I start digging around the meter and ran the waterline properly and out of anybody’s property. I ran my new waterline about 300 feet to a ball valve that I had installed upon finishing and connecting the new partial water line. I tested for any leaks, isolated the line and make sure there was no leaks and the meter was no longer spinning and we had no further leaks. The issue has been fixed by bypassing the existing leak. There is a five year warranty on the new waterline thank you for choosing keep smiling

Upon arrival, customer stated she needed shower trim replaced and also installation of a lavatory faucet. After inspection, found that in order for new trim kit for shower to work, we would need to replace the valve behind the wall due to being a different brand trim kit than what is in there now. Customer stated she would purchase right trim kit. In master bath, presented quote to install customer supplied fixture and customer agreed. Countertop was just replaced so there was n9 existing fixture. Installed new Moen faucet and connected drain. Tested and found no issues. 6 month warranty on labor for faucet installation. Thank you for choosing Keep Smiling Plumbing.

Upon arrival, homeowner stated that two of his gutter systems were backing up and causing water to flow back inside the house. After investigating it was found that the two gutters that he had mentioned have back ups in them one has a bunch of leaves and is undetermined how far the blockage actually is the other one has a soft blockage somewhere in the line causing the drain to flow but very slowly. I gave the homeowner two estimates one for Hydro jetting the two gutters, and another one for Hydro jetting all the gutters around the home. The homeowner decided not to have me to perform any work today, so I left him the estimate for future possibility. Thank you for choosing keep smiling plumbing, electric heating and cooling. Have a fantastic day.

Today we came out to provide a plumbing inspection. Inspected all 5 bathrooms in home, kitchen fixture, laundry room, water heater and sewer ejector pump. Issues that were found were a clogged toilet in upstairs bath, wobbly toilet on main floor bedroom bath, slow drain in left vanity of master bath, and failed expansion tank. Due to bad expansion tank, water pressure in home would fluctuate. Presented quote 9n repairs and customer agreed. Shut water off to home, Removed old 2.5 gallon expansion tank and installed a 5 gallon expansion tank on a bracket which was secured. Had to install extra pipe in order to properly connect new expansion tank. Expansion tank was pumped to 65psi to match home water pressure. Turned water back on, press lines and tested. No issues were detected. In upstairs bath toilet, used 6ft toilet auger to attempt to restore flow to toilet. After multiple attempts, was able to clear blockage. Flushed toilet multiple times with toilet paper with no issues detected.

Upon arrival customer stated that the sub pump we installed is not functioning upon my inspection I unplugged the float switch and plugged in the pump directly and drained down the pit. Once the pit was drained I plugged back in the pump and float switch and ran a lot of water. The pump worked 4 times. Issue fixed under dispatch fee. Thank you for choosing Keepsmiling, plumbing, electric, heating and cooling!

Replace a ceiling fan in living room and replace another ceiling fan in master bedroom next to the living room.

I was met on site by Mrs. Jacobson. An appointment was scheduled with Keep Smiling due to some error codes happening with the whole home filtration. Mrs. Jacobson escorted me to the filtration while providing the brief backstory. Error code 19 was currently flashing, but Mrs. Jacobson further added the other error codes that were witnessed. It is a Pentair brand filtration. I explained the process for diagnosing a device such as a whole home filtration. This would involve calling technical support of the manufacturer in order to follow their steps for an accurate diagnosis. I quickly inspected the water pressure and thermal expansion tank as well. Both are healthy. I put together the diagnosis estimate for calling technical support and presented it. Mrs. Jacobson declined the diagnosis. The dispatch fee was charged today. It was a pleasure meeting you today! Thank you for calling Keep Smiling!

Upon arrival, customer stated that he had a couple things wrong with his plumbing. He showed me his shower where it was a very old shower valve, and fortunately it was hard to turn on and off. He also showed me a toilet where it was easily movable I gave the customer a couple of options he just wanted to take care of the toilet today I pulled and restarted the toilet and as soon as I pulled the toilet I saw that the flange is completely rusted out and there was no longer a flange. But since there was a 3 inch riser, I decided to cut it down in the crawlspace and glue on a new coupling and also a new flange. I put back the toilet tested for any leaks. There was no leaks. There’s a one year warranty on the flange thank you for choosing keep smiling.

Adding 6 keyless fixtures throughout the garage for LED bulbs. Installing a box and fan in the center of the garage( customer built fan but it didn’t work upon install but power is good ). Installing two outlets in the back of the garage, left of the side entrance, and another outlet between the garage doors for motors. Running a switch leg between the garage doors for an exterior security light.( no warranty on light fixtures as well as the fan and ring camera.)(1 year warranty on wiring itself and devices.)

Upon arrival, customer stated that their toilet was still leaking from the base of couple times. I didn’t see any water, but I decided to pull edges to make sure the wax and the flange was still good while taking out the wax and inspecting the flange a little bit better I seen that it was cracked and I suggested to repair it since it was a offset flange customer approved my estimate to repair it and put a spanner flange on it i put the toilet back on tested for any leaks. There is no leaks. I caulked the base of the toilet again and suggested to the customer to let it dry out for a day or two thank you for choosing keep smiling.

Arrived at homeowners home. Homeowner had half inch cpcv cold kitchen line that has came apart. After talking with the homeowner, she explained that she had a new kitchen faucet that her son was trying to install but in the process he accidentally made the half inch line come apart. The homeowner explained that the half-inch line fell underneath the floor into the crawlspace, and she tried to go down and push it up so they could resecure it, but was unable to. Underneath the crawlspace and found the half-inch line. From there I was able to give the homeowner an estimate to cut out and replace the half inch line going up through the floor and installing a new emergency shut off valve for the kitchen faucet. The homeowner declined and asked if I could push the half inch line up through the floor and just secure it. I gave the homeowner a diagnostic fee to do the work. The homeowner accepted. I did the work. When work was completed I turned on water to test for any leaks, and there were n