Flowery Branch, GA

Client called us out for a busted pipe. Pipe was cut during home repairs to the drywall behind the water heater. Was able to make repairs to the piping and checked for leaks. Thank you for choosing Keep Smiling

Provided estimate for water heaters The home currently has a 40 gallon natural draft water heater installed, it originally had a 50 gallon direct vent water heater, customer called gas company this morning because they were smelling gas in their garage, gas company did not find gas leaks, but did discover that the natural drafted water heater was tied into a direct vented vent system, they shut the gas off to the water heater told homeowner they have to get The proper water heater installed by a professional person, and/or a company that is qualified to do the install, after further investigation, it was discovered that 25 of the closest neighbors roughly are all direct vented, tankless water, heaters or tank style water heaters, technician was able to talk to several of the neighbors to compare what water heaters were used, technician was not able to identify any Literature, stating a regulation on the water heater, being direct vented, however, several of the neighbors have already

Upon arrival, customer stated that her thermostat was blank and not working after following power. It was determined that a centipede electrocuted itself on customers indoor control board causing 24 V power to break at the thermostat causing unit not to run after removing said centipede and double checking all the electrical and mechanical components. I reattach the thermostat face and put the thermostat in cool mode after a five minute delay in indoor motor energized. Customer also stated that she would like an AC tuneup to which I found a clean filter a dirty blower motor and blower motor assembly. Outdoor coil seems to be clean recommended and upgraded thermostat a blower motor and blower motor assembly cleaning and a membership system seems to be cooling properly at this time. Customer paid by a check in the amount of $69 for an AC tuneup.

Issue: customer doesn’t like his current main floor thermostat because is programmable, he wants to replace it for a non-programmable. Customer told me just to replace thermostat and he that he doesn’t want me to check the system. Furnace is gas York about 5 years old located in the basement and it does basement. It has a media filter 20x25x4. The only thermostat that I had it can be programmable and non-programmable, it is the the Honeywell T6 thermostat, I showed to customer and explained him that I can make it non -programmable but if he doesn’t like it then I can go to a supply house and find another one simpler, customer told me that this thermostat is fine so he opted me to replace it but only to replace the thermostat and no to worry about checking the system, replaced thermostat, maxed it non-programmable, showed him and his wife how to use it and tested for heat and cool, I didn’t check the system but I did check temperature rise and Delta T to see if it is cooling and heatin

Upon arrival, customer had high water bill and inspector narrowed it down to the master toilet. Inspected and replaced fill valve, flapper with float, and supply line. Turned on water and tested all work for leaks and proper function. No leaks found at this time. Inspected home and found water pressure to be at a healthy 45 psi. All work comes with 1 year warranty parts and labor. Thank you for choosing Keep Smiling.

Came out to the Weber residence for some concerns on why there garage outlets where not working upon diagnostic discovered that there was a leak from the water heater which got into the water heater timer as well as a outlet and a Gfci replaced and restored power.Inside the hallway they have a smart switch with no switch leg that doesn’t turn on the light anymore so 4 options I gave them ;1 .run new switch leg wiring,2 get puck lights that are motion sensored and Stick them on the stairs or 3 replace both smart switches,or 4 lastly we can put a ceiling fan remote in the light and you can turn it on and off from that.(1 year warranty.)

Preformed leak search in home and found failed piping on recirculating system in hidden chase. Also prv was leaking due to failure. Replaced prv and failed section of pipe. No leaks after repairs. Thank you for choosing Keep Smiling

Customer had leak from exterior wall behind dishwasher,ran dishwasher and started leaking from dishwasher,customer to get new dishwasher.

Client called us out to home for an apparent leak in garage coming from an undisclosed location. Customer agreed to minor diagnostics to identify source. Preformed a minor diagnostic on plumbing system in home. Home is right over a year old. Traced water to be coming from concrete, video attached. Shut of main water to home at tankless water heater and leak stopped. Continued to isolate hot water and then found leak stopped. No movement on the meter occurred and water stopped coming from concrete. Showed homeowner how to isolate hot water on tankless unit and showed him the water flow at meter due to slab leak. Client will be speaking with his wife regarding next steps. Estimate provided. Thank you for choosing Keep Smiling

Water leaking in meter box,checked and is leaking on county side,customer to call county.

Upon arrival, I was greeted by Mr. Quirk. Mrs. Quirk showed up a little later. What Keep Smiling was scheduled for was some gurgling that they have been witnessing in their basement toilet. We spent a good period of time attempting to re-create the gurgle. Lots of water was ran from this bathroom and several other fixtures on the main level and second level. At no point was the gurgling re-created. There is a cleanout that leads to the septic tank. I was able to witness all the water drain when looking down the clean out. Due to not re-creating the gurgling, this means that there is no blockage or an issue with the venting. What I speculated with Mr. and Mrs. Quirk is that they might get temporary blockages in the line due to the momentum slowing down what is flushed. They live in a large home and so the distance that the drainage has to travel is quite long. I advised them to record the gurgling and recognize what is happening in the home if it happens again. It was a pleasure meetin

At todays visit, Mr. Colby is planning to get an induction range in the near future and wanted to get the electrical portion for the range installed as he’s converting from gas to electric. During the evaluation, he pointed out having a 2pole 40A breaker labeled range and didn’t know where that went. We pulled out the existing gas range and found the 240v Nema 14-50R at the bottom of the wall already installed. As the wiring and outlet are already present, Mr. Colby did not require any electrical work at todays service.

Came out to the Williams-Murray residence to install a Ev charger plug (nema 14-50r) right under the panel about 5 ft away.1 year warranty.

Install new 40 gallon tall water heater in garage With new thermal expansion tank and ball valve. Also install a new main shut off for the house underneath water heater. Installation comes with 6 year tank warranty 1 year labor warranty.

Deposit for water heater install

Adjusted temperature on basement tub faucet

Technician performed tune up on HVAC system. Filter was changed out. Blower wheel is clean. Drain line is clear and condensate pump is working. Blower motor is pulling normal amperage. There is an 20 degree temperature difference. Outside pressures looked good. Capacitor is in good standing. Outside coil is clean. Compressor is also pulling normal amperage. No faults detected at this time. Thank you for choosing Keep Smiling and have a blessed day!!

Return to install customer supplied shower cartridge in m bath

Upon arrival, I was greeted by Mrs. Davis. This was a return trip to follow through on replacing the main water service line. The directional boring team was already on site performing their aspect of the work. We installed all new 1” PEX style pipes from the meter, through the garage, and into the utility room. The utility room is where it reconnects to the 3/4” copper pipes. The replacement included a new main shut off and pressure valve. We tied into the existing check valve and shut off at the meter. The pipes were insulated and strapped throughout the garage. Hydraulic cement was applied at the foundation where the pipe terminated through. The water meter was locked by the water company. Mrs. Davis knows that she will be inspecting the connections after the water company unlocks the meter. she will call us back out if needed. I provided instructions on what she should do. This includes turning on every fixture so that all of the air can escape from the pipes. Once the air has purg

Gave a estimate on changeing a breaker that was tripped.

Cut out and repaired leak in 1/2 grey poly water lines under mobile home

Returned once meter was installed in front yard and replaced main line from meter to house,drill hole thrufoundation wall and tye back in to main,seal outside with hydraulic cement.tested and meter not turning.

Came out to the Prime retail services to diagnose why 3 offices where not working upon diagnostic discovered there to be a faulty tandem 20 amp breaker that had failed repalced and restored power to offices.on the outisde there was a Gfci with a crack in it so the tech replaced that one and restored power.one of the offices has a missing outlet cover plate I advised Mr.Drew about.(1 year warranty.)

Upon arr Customer stated that he had installed a new vanity in his hall bathroom and he had tried to install the faucet and drains but kept having leaks so he decided to call us out. Upon looking at his situation I saw that he had already installed the faucet and pop up drain so he just needed me to hook up and reseal the ptrap and hook up the tee and water lines for the faucet I gave the customer a price to do the work and he agreed. Today I supplied 2 supply line and installed them on to the faucet and hooked up the tee mixing valve for the faucet Also hooked up and resealed the ptrap and trap arm 1 year warranty labor and parts that are supplied by keep smiling Thank you for choosing keepsmiling plumbing, electric, heating and cooling!

Upon arrival, customer stated he wanted his upstairs guest bathroom sink shut off valves replaced due to him shutting them off and the water will not stop running. After further inspection, I noticed the valves were multiturn threaded onto CPVC male adapters. Customer approved estimate to replace those valves with new half-inch threaded quarter turn shut off valves. I shut the water off to the home in order to replace the valves. After the valves were replaced, I turned the water back on to make sure both of my repairs were free of leaks.