Dunwoody, GA

The Collins we’re experiencing noises at water heater, upon checking pressure and thermal expansion found that to be working properly. Upon further inspection, found recirculating pump is were nosies were originating from. Replaced recirculating pump and performed a tank type water heater service.

At todays visit, We spoke with Mrs. Cathy as she was interested in getting estimates and information on generator systems for the house. We spoke about the differences between a portable generator system and a whole home standby generator system and the capabilities of each system. I provided a quote for her to having a 50amp portable generator system installed along with three estimates for having a standby whole home generator system installed. I have emailed over the four total estimates along with the receipts.

Quoted customer if we pick up toilets 2300.00 and if customer supplied Toilets we could do them for 650.00 a piece TOTO DRAKE

On arrival performed heating maintenance inspection on one 2016 Trane 80% gas furnace. Checked and replaced one 16x25x1 media filter. Checked all electrical and mechanical components. Checked blower motor and blower wheel, inducer motor, pressure switch and pressure switch tubing, igniter, flame sensor, burner assembly, gas valve, heat rise, ductwork, voltage, amperage, and capacitance. System is heating at this time. Discussed Keep Smiling Club Membership, left brochure with homeowner and added estimate. Thank you for choosing Keep Smiling. Have a blessed day.

Replaced 1/2HP garbage disposal with 3/4” garbage disposal, located in kitchen

Arrived on the job and spoke with our client about what work he would need performed. Once I looked everything over I wrote up a quote for our client. One for hanging the chandeliers and one for installing the led fixtures in the living room.

KSPEHC was called out for a higher than normal water bill. Once on site tech was informed by homeowner that the building recently had sub meters installed for each unit. Shortly after this the water bill seemed to be higher than normal. Homeowner stated she was assured the meter was working properly. After hearing her toilet begins to fill without being used the homeowner decided to have it checked. As tech was inspecting the toilet on right side of unit it was clear that the fill valve was stuck in the open position. Water was continuously filling the tank and flowing into the overflow tube. This will allow the toilet to run endlessly without overflowing into the floor. Tech provided options on fill valve replacement and tank overhaul. Homeowner gave approval to perform the tank overhaul option. Once tech was finished with the install he filled the tank and flushed multiple times to ensure proper function of the toilet parts and to ensure leak free operation. No issues at

I replaced a fan in the studio/office near the foyer.

Performed minor toilet tank Rebuild in mud room bath.

Came out to the Gottschalk residence to install and run 4 sets of GFCIs to power a boudeii toilet.Will not be responsible for any drywall damage.(1 year warrnaty.)

Replace 9 customer provided smoke detectors and 3 customer provided lights. 2 lights will be replaced upstairs in the closests and one in the pantry. Troubleshoot flickering bulbs in study fan.

Left estimate for adding washer dryer in basement

Estimate for a couple of GFCIs that’ she wanted added and a washer and dryer.

On arrival for no heat/cool found compressor was not engaging. After further inspection found that power source to condensation pump was switched off. Condensate pump is plugged in to light socket switch. On previous visit technician unknowingly turned light switch off which in turn shut off power to pump. Once condensate pump filled with water it disengaged condenser. After turning power back on system came on and began to cool. We’re sorry for any inconvenience. Thank you for choosing Keep Smiling. Have a great day.

Replace flush valve gasket in hallway bathroom & the master bathroom. This will stop both toilets from intermittently running. Plus shower cartridge and water heater flush. 90 day warranty on toilets 1 year on cartridge

Homeowner is currently having sewage issues. Downstairs hallway bathroom is backing up in the toilet and shower. Bathroom backed up a little over a year ago and he’s backing up again. Will clear blockage and provide a complementary camera inspection to ensure back up does not return. Warranty determined by camera inspection Customer is having sewage back ups in the downstairs bathroom. Keep Smiling will cable blockage in attempt to reestablish flow. Clean out in the front yard is accessible and the blockage appears to be in the yard. Warranty will be determined by camera inspection. No warranty due to roots

Tankless services located upstairs, valve cartridge replacement in master bath and capped gas line at meter

Upon arriving a site, found a mound of toilet paper piled inside of the toilet. I removed as much toilet paper by hand as humanly possible, and then use the hand auger to clear the rest out of the toilet trap. Once I had completed this task, I then tried to flush the toilet, and was barely getting any water through. I tried several more times to make minor adjustments to the Sloan valve to no avail. I had quoted for a rebuild on the Sloan valve, however, I did have a Sloan body already on the truck and was able to just replace the entirety of the Sloan valve instead of rebuilding at no additional charge. I ran several test flushes down, including flushing, toilet paper to ensure the proper amount on the flush amateur was releasing. Everything is functioning properly at this time.

Replace 9 customer provided smoke detectors and 3 customer provided lights. 2 lights will be replaced upstairs in the closests and one in the pantry. Troubleshoot flickering bulbs in study fan.

On arrival found system blowing fuses. After further inspection found that the nest thermostat was calling for heat and cool simultaneously causing the fuse to fail. Replaced thermostat with customer supplied Honeywell T2 thermostat. After installing new thermostat found that there was a short in the Y wire and technician had to use alternate color instead of yellow used black for cooling. Tested system in cooling and heat mode to ensure it was changing over and cooling/heating properly. Thank you for choosing Keep Smiling. Have a blessed day.

At today’s visit, Mr. Mullally is expericing an issue with his attic heat pump. He stated that when the heat starts up for this unit, it blows an internal 3 amp fuse and prevents the unit from working. Due to this issue being internal to the hvac unit, I am unable to diagnose the issue as I handle the incoming power supply as an electrician. An appointment has been made with our HVAC tech to come out on Monday the 21st between the time of 12-4 to evaluate to problem. No dispatch fee was collected as the wrong technician was sent out.

On arrival, customer stated they had air in their lines, and the toilets were making banging noises whenever they were flush. After further inspection, I noticed that the lines were not aired out after flushing the water heater. After airing out the lines inside the Whole house, I then ran the water again and it was working properly. I was able to get hot water all over the house again with the recirculation pump on.

Upon arrival, customer stated they had a leaking toilet. After further inspection, I noticed the master bedroom toilet on the first floor was continuously running due to faulty fill valve. Customer said she heard a loud noise in the middle of the night. So I checked the pressure in the pressure was at 50 psi. Recommended water heater flush as well as thermal expansion tank. Customer wants me to return tomorrow morning to do the water heater flush. Parts and labor on fill valve has one year warranty.

On arrival found cracked 3/4” condensate drain line and it was also clogged. Replaced 6’ section of pvc and unclogged drain with compressed air and mighty pump. System is now draining properly and no leaks detected. Checked system tonnage with previous system and found the new system is under sized. Old system was a 2 1/2 ton system the new one is a 1 1/2 ton system not able to properly cool due to under sized. Referred customer to TidalWave for any water damage repairs. Also homeowner would like a plumber to come out about her first floor bathroom, it sounds like it needs a fill valve. Thank you for choosing Keep Smiling. Have a blessed day.

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