Duluth, GA

Client called us out to look at leak on toilet in daughter’s room. Preformed a thorough evaluation and replaced a toilet handle. Will locate part and provide estimate with material cost. Thank you for choosing Keep Smiling

Today we came out to complete Installation of a new hose bib. New penetration through basement foundation was made. Shut water off to home, tied into existing main water line in basement, also, new shut off valve was installed for hose bib line. After all work was completed, turned water back on, pressurized lines and tested. No leaks were detected after installation was completed. Sealed around pipe on foundation wall. 1 year warranty on parts and labor. Thank you for choosing Keep Smiling Plumbing.

Upon arrival, customer showed me there toilet in the master bedroom she told me that it was leaking from the bottom of the toilet that the carpet got really wet upon flushing the toilet a couple times I started to see water coming from the bottom of the toilet. I gave the customer a price to Paul and reset the toilet and to also inspect the flange as well to make sure it’s not cracked or it’s got a defect on it. Customer approved to pull and reset toilet. Upon pulling the toilet and taking off the residue of the old wax seal the flange was not cracked so then I put a new wax ring and I also put new closet bolts. Install the toilet again and I also had to put in your supply line to the toilet because the old one had snapped on me while I was trying to take it off. I flushed the toilet various times and there’s no more water leaking from the bottom. There is a 90 day warranty on the pole and resetting of the toilet. thank you for choosing keep smiling plumbing.

Came out to the Chatterjee residence to change a dual function 15 amp( dishwasher ) breaker due to nuisance tripping for a standard.1 year warranty.

Performed cooling maintenance on 1 system. Condominium has 1 system. Furnace is gas Lennox about 8.5 years old located in the laundry room. Checked voltage, amp draw, safeties, blower motor, wheel, and delta T. Replaced air filter 14x25x1, advised customer to replace filter every 2 to 3 months because old filter was really dirty. Flushed condensate drain line. There isn’t an emergency drain, suggested to install a wet safety to prevent water damages to system and property in case system leaks water. Found blower wheel dirty, suggested cleaning it. Condenser is 2 tons Lennox about 10 years old located front side of the building with R410a refrigerant. Checked voltage, amp draw, capacitor, contactor, condenser fan motor, condenser coil, and refrigerant pressures. It hard to get accurate refrigerant pressure with current ambient temperature of 64 degrees but refrigerant pressures look good for current ambient temperature. Water washed condenser coil. Found contactor pitted, suggested to

Dispatch fee Left estimate for water heater replacement

Upon arrival, customer showed me his toilet where he said it was leaking from the supply line on further inspection I seen that when he was trying to replace the fill valve he didn’t turn it all the way turns snug it up and it stopped leaking. I see that there was no emergency stop for the toilet. I informed as to the customer he also told me this hose bib that would not stop dripping, and he also showed me another Gate valve that was bad. I didn’t check pressure to the house because he told me he replaced the fill valve because it would not stop running upon further inspection. I saw that the house had high pressure informed as the customer and I gave him a price to do all the work that we discussed. You agreed with the price approved my estimate. I switched out all the gate valves to ball valves and I also put emergency shut off for the toilet for future maintenance or for future repairs. I also installed a new 25 AUP pressure reducing valve and a new main shut off valve as well. I a

Upon arrival, I cut out the sheet rock in the kitchen area in order to expose the plumbing for the shower. After further inspection, I noticed that the floor was full of mold. The leak was coming from the shower itself due to improper installation of tile. Will be contacting restoration company in order to assess the issue.

Installed new warranty burner assembly with new seals and gaskets to replace cracked assembly. No more gas escaping. Heater is not attempting to ignite, but continues to cycle through repeatedly. Called Rheem again and they diagnosed it as a defective flame rod sensor. They said they will overnight new flame rod sensor. As soon as flame rod sensor is delivered, we will return to install.

Upon arrival, found that upstairs hall bath tub valve would created a loud humming and vibrating noise when water was turned on. Called landlord and stated that I needed to run a diagnostic and tested in order to determine what the issue was. Presented diagnostic charge over the phone and landlord agreed. After running diagnostics, testing, and checking water pressure, was able to determine that cartridge had failed and needed to be replaced. Communicated with landlord, presented quote on recommended repairs and she agreed. Turned water off to home, drained lines, removed old cartridge and installed new OEM Moen cartridge. Properly secured cartridge, turned water back on onto home, pressurized lines and test tested. No leaks were detected after repairs were made, new cartridge functions properly, and no more vibrations or humming noises are heard. 90 day warranty on new cartridge and installed. Thank you for choosing Keep Smiling Plumbing. Hey Kim is Victor OK so I did everything that

Upon arrival, I was greeted by Mr. Goldfarb. He scheduled an appointment with Keep Smiling because of a toilet backing up in the master bathroom. Mr. Goldfarb had us out a little more than a month prior for the same issue. The previous visit was a basic clog in the toilet. We discussed that it could potentially be a basic clog again, but I let him know the process of removing the toilet and using a sewer machine if that ends up being necessary. He agreed to the estimate for using the toilet auger, allowing me to move forward. I quickly used my auger and confirmed that he experienced a basic clog again. I flushed the toilet multiple times with Mr. Goldfarb. We noticed too that this toilet was loose at the base. I removed the china caps to see if the closet bolts were still in place. I assured Mr. Goldfarb that water was not leaking from the base of the toilet. I discussed with him what it would take to alleviate this. Mr. Goldfarb also wanted to check the age of his water heater. We di

Upon arrival, customer stated he had a leak going into his guest bedroom on the first floor, and the leak was coming from the bathroom above it. Customer approved diagnostic fee in order to cut out sheet rock to determine where the league was coming from. After determine where the leak was coming from, in order to fix the leak we would have to go through the second floor. In order to fix the leak we would have to remove the tub. Told customer to consider a full bathroom model now that he is removing the tub. Provided customer with three different estimates.

Client called us out o home for a leak in the master bathroom sink. Found leak was coming from basin under the sink. Provided estimate for repairs. Estimate to install a new customer supplied sink in master bathroom. Disposal of old basin is included. New sink install with no complications. Cleaned up all work related debris and inspected previous water damage. Thank you for choosing Keep Smiling.

Install and retro as needed Refrigerator supply line will need to be replaced, Front hose bib replacement will also be included In order to replace front hose bib, a small cut out and sheet rock will have to be made so that it can be replaced Homeowner will have to have an outlet placed on the wall where the main shut off is for the Moen water monitor to be installed Bundle discounts totaling $700 1 yr parts and labor warranty

Upon arrival customer stated that there is a leak in the wall between the closet and the shower. Upon inspection I found no leak when running the tub spout but when we divert the water to the shower head water begins to leak out of the wall. I let the customer know that to find out exactly what’s leaking will will need to cut the closet wall open at a diagnostic charge and that keep smiling is not responsible for any sheet rock repairs that are needed after the work is performed and he agreed. Upon opening up the wall I turned on the shower valve and diverted the water to the shower head and found that the 90° fitting that allows the tub spout pipe to go through the tile wall had a failed solder joint and needs to be replaced I got a price worked up to take care of the issue and presented it to the customer and he agreed. Today I cut out some sheet rock to reveal the leak on the tub/shower in room 105. Cut out the leaking section of copper pipe and replaced the section with new copp

Diagnostic of commercial water heater in kitchen. Restaurant has a Rheem Triton Commercial Water Heater in their kitchen. The heater is just over a year old. Diagnosed with Rheem Technical Support. Found a stress fracture/crack in the burner assembly casting/body. Failed burner assembly allowed large amounts of excess heat to escape during use and melted several components and led to a gas leak. Shut down heater and ordered all necessary replacement parts from Rheem. Will overnight parts, but Rheem cannot guarantee handling time.

Arrived at homeowners home. The homeowner is changing insurance companies, and the new insurance company wants the homeowner to have all the plumbing in his house. Inspected to make sure it is all in working order and no leaks. I started by explaining that I would charge a diagnostic fee to go through the entire house and make sure there are no leaks and everything is functioning properly. The homeowner accepted. So then we proceeded to walk through the entire house together, checking every fixture, and every P-trap to make sure there were no leaks. All the bathrooms were fine and the kitchen sink was fine. The only thing that caught my attention was the water heater. It was a 75 gallon gas that was put in in 2014 telling me that it is 11 years old. It also does not have a drain pan so if it was to leak , it would leak into the basement. I explain to the homeowner that he is at the end of the lifespan of the heater and needs to start budgeting for a replacement. I left the estimate wit

KSPEHC was called out to assess a dripping shower head. During investigation tech found a number of safety devices that have failed. Pressure regulator thermal expansion tank and t&p relief valve. Due to excessive pressure that was allowed to enter the home two shower valves were affected. One tub/shower in the basement and on standing shower upstairs. The upstairs shower has a valve installed that is uncommon and parts aren’t readily available. Homeowner has ordered the necessary parts. Once the parts come in we can come back to install them. Homeowner approved tech to complete replaced tasks for Prv thermal expansion tank main house shut off tub shower cartridge and t&p. Tech removed shower neck for upstairs shower and installed a test plug to prevent water from leaking out until parts arrive. After all installations were completed tech pressures the system and inspected all connections made for leaks. Pressure is now reading 55 psi. No issues at this time

At today’s visit, I replaced in total, 22 duplex receptacles in various areas of the house. The areas consisted of the Master Bedroom, Hall bath, Office, Foyer, dining room, guest bedroom, and Family room. These were replaced due to loose tension in the devices, back stabbed connections and some not working at all. Upon completion of the installation, I verified at each device, that it had proper 120v with my multimeter. Lastly, I also performed a diagnostic on the back porch sconce fixture on the same wall as the master bedroom. He has not worked for as long as they have been in the home. During my diagnostic, I established that this light was attached to a three way switch system but lacked the second switch location and therefore the wiring was never completed for this fixture. To repair this, I isolated the Switchleg wiring for the fixture, gave it a hot from the two gang switch box, and wired it back to the light switch to restore function in the light. Once power was restored, th

Found during the demo and diagnostic phase of today’s visit, it was found that the icemaker supply line has been chewed on by Stuart Little, who failed to read the safety labels on chewing on steel and aluminum, Stuart little, everyone’s favorite little mouse, ended up chewing a hole through the supply line, causing a leak on the homeowners two month old floors and causing damage to her recently renovated home, technician will replace the icemaker supply line, technician has also recommended the homeowner get her exterminator out to deal with the Stuart little issue, Technician has also gone over the Moen water, monitor system, with the homeowner and his building an estimate to install one for her

Upon arrival, I was greeted by Mrs. Lenardo. We first established clarifications that I am the Plumbing Technician and that the electrical technician is on his way. The only thing plumbing related that she needed to address with me was the low water flow happening in the guest bathroom. I removed the aerator and let the water run like that. It’s capable of full flow. The aerator was most likely clogged up with how old it was. I let Mrs. Leonardo know that I can attempt to find the matching aerator and replace it. She also allowed me to inspect the water pressure in the thermal expansion tank. The water pressure was perfectly healthy, but the thermal expansion tank had failed. I explained the purpose of the tank and the risk when it has failed. She agreed to have me put together pricing for both items. The estimate was agreed to after discussing pricing. I drove to the nearby Home Depot to purchase the aerator and a 4.5 gallon thermal expansion tank. The home has two water heaters. One

At today’s service, Mrs. Teresa previously had a sump pump replaced in their crawl space to which did not have power at that time. In the crawl space, I observed that someone in the past had taken the wiring which was for the pump, and repurposed this for the gas furnace in the crawl space. I recommended that a dedicated 120v circuit be installed to power this unit and built an estimate for this work. Mrs. Teresa agreed to the estimate. Therefore, I installed a dedicated 120v circuit from the panel box in the garage utility closet, through the crawl space to the opposite end of the house where I installed a gfci receptacle due to the location the receptacle is. Once the circuit was powered, I tested the gfci and had proper 120v at the receptacle. I have plugged the sump pump in to this gfci receptacle. For the running of the circuit, I did cut one single hole in the garage utility closet. Before cutting, I did inform Mrs. Teresa that we as a company do not repair drywall. All parts sup

Upon arrival, I was greeted by Mr. Viren. He brought me into his kitchen to show me the faucet that he would like to install as a replacement for the original. I inspected the underside of the sink to see if there’s any other issues going on. The shut offs operate properly. One tubular threaded connection had a minor leak. He then brought me into the upstairs hallway bathroom to show me the running tub. I told him that this most likely just needs a new shower cartridge. He purchased multiple models of the appropriate brand, and he wanted me to confirm which one was necessary. He also showed me a garage spigot that has a galvanized cap on it. It was put on there from when the previous homeowner lived at the house. He asked if I could remove the cap. I agreed to do so at no charge, but informed him about the risk of the spigot leaking. I inspected the water pressure and initially noticed that it was at 40 psi. I put together an estimate for us to discuss. I had to speak with management

Completely reconfigured kitchen sink drain assembly.

Leak under kitchen sink from metal tailpiece connected to disposal,removed and replaced tailpiece extension