Duluth, GA

Customer just installed a new drop in sink. He went from 2 basin with garbage disposal to 1 basin without. I will need to reconfigure drain lines. He already has sink, faucet and basket strainer installed. He approved quote and I cut drain stack out. Glued new tee and existing studdor vent and angled the 1.5 inch section a different way and put new trap with dishwasher tailpiece. Reattached everything and made sure all s tight. Waited a bit for glue to dry and ran water several minutes. Observe no leaks and everything draining properly. Sink is loose still and customer will secure it, he was just waiting to get everything connected 1st. 1 year warranty on repair. Water pressure is normal. Total paid today is $342.50

Install new camera above garage door

Arrived at customers house customer stated there was a leak. I went downstairs into the basement where they said that the leak was dripping and tried to find the source of the leak and I couldn’t so I went into the upstairs. Bathroom went on the other side of the wall cut the drywall to look at the shower valve in the shower valve was not leaking after doing a thorough diagnosis. I determined that the silicone around the edges of the tub is bad and water was leaking in between the tile in the tub into the basement ceiling. I referred Restoration and the homeowner asked him to come Thank you for choosing keep smiling

Upon arrival, homeowners stated he wanted an estimate for a pressure regulator due to the pipes in his house shaking. After conversing with the homeowner, I left him an estimate for a brand, new PRV and brand new main water shut off valve. Homeowner stated that he already had a quote for $300 from an independent contractor for replacing it. I informed him that we cannot beat that price but if he wanted, professionally installed by our company, he can give us a call back. Thank you for choosing keep smiling plumbing, electric heating and cooling. Have a fantastic day.

Meter mounting screws loose Homeowner called Georgia power to turn power off Reinstall meter with new mounting screws Homeowner will have to call Georgia power to turn power back on

Arrived at homeowners home. Homeowner head upstairs hall bathroom bathtub that was constantly dripping from the tub spout. After talking with the homeowner and taking a look at the tub, I was able to determine that it is a price Pfister, three handle tub and shower valve that the seat and stems have deteriorated causing it to leak. I explained to the homeowner that I would have to check the pressure to make sure the pressure is in working order and has not caused the Fossett to leak as well as for me to be able to warrantee my work. I check the pressure at the bottom of the water heater and found that the pressure was 40 psi and the water heater was installed in 2024. I explained to the homeowner that the pressure was perfect and that it was not because of the issue. From there I was able to give the homeowner an estimate to replace the three seats and stems in the three handle tub and shower valve in the upstairs hall bathroom. the homeowner explained that it was a bit more than what

Technician came for no cooling call. After diagnostic check, technician replaced capacitor for main floor system. Outside compressor was still not running. After further investigating, found compressor for main floor shorted to ground. Technician put old capacitor back and informed resident. 3rd floor system is not cooling very well. System has R22 for refrigerant so I informed resident of our policy. The basement level system is cooling in the mid 60’s. Informed resident that the capacitor for the basement condenser is getting weak. Resident stated that that floor is not used much at the moment and is not a priority. Comfort Consultant will be stopping by today to discuss possible system updates for the main floor and the top floor. Thank you for choosing Keep Smiling, have a great day!

At the Hayes office there was a floodlight that was not able to reconnect in the app. The floodlight remained on at all times but wouldn’t transmit video. At first the idea was to cut power off at the breaker but this would need wire tracing. The other downside would mean there would be a risk of disrupting the office space if it was sharing a circuit. The best cost effective solution was to just simply disconnect while live. Once we’ve disconnected the flood light for few minutes I reinstalled. We were able to scan the back of the flood light and install it back in the ring app. After some updating the flood light is back up and running. The voltage was completely fine at 118.7. If something like this were to occur again it would be best to investigate were the wire is being fed from.

Hand dig water line from meter to new penetration approximately 60 feet. Install new 3/4 pex water line with new ball valve and prv in basement. Cut out old Prv and gate valve and repipe that 2 foot section. Hydrologic cement new penetration. Test for leaks. Cover up water line. Comes with 5 year warranty. No responsible for landscaping.

Upon arrival, homeowner stated that his kitchen sink would not drain properly. After further investigation, it was found that there was a clog in the 3 inch pipe where the two drain lines connected into each other. After deducing this I then talk to the homeowner about aurging the line going through the sink drains and gave him an estimate to perform the work. After reading through the estimate, he wanted me to proceed with work. After work was completed I made sure to test everything for leaks and to make sure that everything was running properly( it was) I also gave the homeowner a verbal warranty agreement for 30 days. I also left him an estimate for replacing his 50 gallon gas water heater which he wants to think on. Thank you for choosing keep smiling plumbing, electric heating and cooling. I have a fantastic day.

Upstairs hall toilet was leaking and failed. Replaced flush valve and gasket, tank bolts, fill valve. Turned on water and checked all work for leaks and proper function. No leaks found at this time. All work comes with 1year warranty parts and labor. Thank you for choosing keep smiling.

Arrived at homeowners home. Homeowner had garbage disposal. That was not working. After talking with the homeowner. He has explained that he has already hit the reset button but it is still giving him issues. I explain to the homeowner that I would have to charge a diagnostic fee to investigate what is going on with the garbage disposal and then I would be able to come to him with an answer. He accepted. I took a look at the garbage disposal, and found that it was jammed from the bottom so I inserted the Allen key and got it on jammed, then turned it on but still heard clanking from inside the garbage disposal so I took a look and found two plastic pieces that were lodged in the garbage disposal. I was able to retrieve them, then turn on the garbage disposal and it worked fine, with no leaks. From there I explain to the homeowner that I would like to check the pressure at the water heater to make sure that the pressure is still in working code. I’ll check the pressure any pressure was

COMPLETE SYSTEM SET UP, START UP AND CALIBRATION EXPLAIN SYSTEM OPERATION TO HOMEOWNER CLEAN-UP OF WORK AREA INCLUDING DISPOSAL OF OLD EQUIPMENT REGISTER WARRANTY WITH BRYANT CORPORATION TO ENSURE TEN YEAR PARTS WARRANTY IS RECEIVED ON APPLICABLE EQUIPMENT INCLUDES COMPLIMENTARY ONE YEAR MAINTENANCE AGREEMENT ON NEW SYSTEM FULL GAS SYSTEM INSTALLATION KIT (INCLUDES NEW PAD FOR OUTDOOR UNIT, AUXILIARY DRAIN PAN WITH FLOAT SWITCH, INLINE SAFETY SWITCH, OUTDOOR SERVICE DISCONNECTS WITH WIRE WHIP, INDOOR SERVICE DISCONNECT, PROPER SIZE BREAKER FOR AC UNIT, SEALED PLENUM TRANSITIONS, GAS RECONNECTION, DOUBLE WALL FLUE RECONNECTION, REFRIGERANT SYSTEM FILTER DRIER) 1 YEAR LABOR WARRANTY Repair 6' vent pipe from why to top of unit

At today’s visit, I spoke with Mr. Nnakwe. He informed me he wanted the gfci in the garage replaced as well as a fixture in an upstairs closet replaced. Additonally he stated that the bath fan in the master bath did not work as well as an issue with the receptacle powering his ups in the master bedroom constantly cutting off. I provided an estimate to have the gfci replaced, bathfan internals to be replaced to restore function, supply and install a new fixture for the closet and diagnose and repair the outlets in the bedroom cutting out. Mr. Nnakwe approved of the work. Therefore, I supplied and installed a new 15A GFCI in the garage. In the bedroom, we replaced the receptacle powering the ups to correct a loose connection issue that was observed. Additionally, we examined the other outlets and repaired 2 outlet connections. In the bathroom, I supplied and installed the new internals for the bath fan which restored the function. In the closet, I supplied and installed a 14” round flat

Customer had complaints of main level system not cooling properly upon inspection. It was determined that the capacitor of 40–5 was exploded and needed to be replaced. Replaced capacitor system still wasn’t working. With a further diagnostic, it was determined. The system was out on low pressure due to an R 22 Freon leak system is a straight AC gas furnace upflow in the basement for main level. Recommend a full system replacement. Customer has a comfort consult on Monday.

Upon arrival, customer mentioned outdoor condensing fan motor and compressor was not running upon further inspection was determined that she had a bad capacitor 40-5 capacitor that was changed out System is running and cooling properly at this time. No mechanical or electrical failure.

Estimate to made repair to leak under the slab of kitchen. Slab has been previously located by sureleak homes. Cabinets have been removed to access leak. A section of the concrete will be broke up in order to excavate down to pipe. Once down to the pipe repairs will be made using proper connections. Concrete will be restored to a rough grade. Estimate includes all labor and material. Repairs will be additional once leak is exposed. Warranty: 1 year parts and labor Job completed with no leaks after repairs. Thank

I’ve returned to Sofia’s home to install all the items she requested. Bedroom has now a new ceiling fan that is centered to the room how she requested. A new fan brace box has been installed. The previous hole I covered with drywall cut out. She said she can patch it herself. Installed two light fixtures outside of the home. Installed new switch along with a new 2 gang switch box. This switch powers the new lights in the utility room.

Customer has severe staining in basement ceiling with steady drip. He said it showed up over night. Kitchen sink area is directly above. He did say he saw water under sink but dried it up and turned water off under sink. When I arrived it was dry in cabinet and I turned water on and let faucet run several minutes in both basins checking out everything I can see. I tested disposal as well. I could not get anything to show up. With where the staining in cabinet is faucet is directly above it and I did feel some moisture at the top. The faucet is very tight and does not swivel well which indicates there is an internal leak rusting up the base. I did tell customer I do believe the faucet is the issue but to know 100 percent for sure I would have to open ceiling. He didn’t want it open and told me to change faucet 1st since he needs a faucet and then he can see if ceiling dries out. I used po number and purchased a faucet that is similar to what he had. He had a generic Lowe’s brand and I p

Client called us out for a slab repair on previously marked leak. Made 3x2 opening into slab for access and discovery however no pipes were in the slab in that area. Will return once leak is located. Thank you for choosing Keep Smiling

Arrived at homeowners home. I was to work off of estimate to replace master right vanity faucet due to it leaking and not shutting off. When I arrived, I started by removing the existing faucet, then running up to the supply store and picking up a similar faucet, then came back and installed the new faucet then turned on water to check for any leaks and functionality, and all is well. I have the homeowner that was on par with her standards, and she explained that she loved it. Thank you for choosing keep smiling Plumbing, an electric, heating and cooling. There’s a one year parts and labor warranty on the faucet that we installed today through keep smiling Plumbing

I was met on site by Ruben, the location manager. An appointment was scheduled with Keep Smiling due to a couple of the kitchen faucets running. I indicated that this is typically due to one or both cartridges failing. I put together a price for replacing the cartridges for both of these faucets. I contacted Jennifer for approval. It was an agreed on, allowing me to move forward. I discovered that the brand is not carried by any of the supply houses in the area. This forced our hand to have to change plans and replace the faucets entirely. I updated Jennifer regarding this along with the new pricing. The change of plan was agreed on, and I proceeded. I returned with the new faucets. I managed to swap them out without any other issues showing up. I applied some silicone around various edges to help adhere everything to their respective surfaces. These kinds of installations are fairly perfect when newly installed during construction. It becomes hard to replicate that when replacing th

I arrived on the job and spoke with Mr. Gu about what work he would like performed. After looking over the location he wants an EV Charger instilled and the location of his electrical panel I wrote up a price to do so. Unfortunately the existing panel is full so a sub-panel will need to be installed to make room for the new circuit. I informed Mr. Gu and adjusted my price accordingly. He does not have the charger yet so he’s going to take this time to consider our offer. Dispatch fee was collected.

Clear main line stoppage. Run camera down the line to figure out why this continues to happen. After sewer camera inspection there is a 15 foot belly in the line from the clean out to underneath sidewalk. We will need to replace 40 feet of sewer line to get the belly out of the line.

Upon arrival customer stated that there is a leak above the water heater we installed last year. I explained to the customer that the labor warranty was up and that there will be a diagnostic charge associated with cutting open the cieling and he agreed. I cut open the ceiling and saw no water or drain lines but there is a galvanized steel vent for a the water heater. I explained to the customer that there is no active leak and that my service manager would be in touch shortly to come give a second opinion as well. Thank you for choosing Keepsmiling plumbing, electric, heating and cooling!