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Loganville, GA

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Keep Smiling truck in Loganville Georgia

Loganville's Heating, Cooling, Plumbing & Electric Experts

As Loganville's premier veteran-owned heating and cooling company, Keep Smiling Plumbing, Electric, Heating & Cooling is committed to delivering unparalleled service and expertise to ensure your home remains comfortable throughout the year. Our highly skilled professionals specialize in providing comprehensive HVAC solutions tailored to Loganville, GA's unique challenges homeowners face. With an A+ rating from the Better Business Bureau, we pride ourselves on our prompt, reliable service, transparent pricing, and personalized approach to customer care.

From routine maintenance and emergency repairs to complete system overhauls and new installations, Keep Smiling is your trusted partner for all your heating and cooling needs. Experience the difference of working with a veteran-owned company that prioritizes your comfort and peace of mind. 

Give us a call today at 770-273-9090 to get started!

We Love Loganville, GA!

Loganville, GA, is a charming city located in both Walton and Gwinnett counties, known for its family-friendly atmosphere and a strong sense of community. Positioned approximately 35 miles east of Atlanta, Loganville offers residents a suburban feel with easy access to the amenities of a larger city. The area boasts a variety of parks, including the popular Bay Creek Park, which features sports fields, walking trails, and playgrounds.

Loganville is served by the Walton County and Gwinnett County school systems, both of which are recognized for their educational excellence. Surrounding neighborhoods such as Snellville, Grayson, and Monroe provide additional shopping, dining, and recreational opportunities, making Loganville a convenient and desirable place to live. The city also hosts numerous community events throughout the year, fostering a close-knit environment that appeals to families, retirees, and young professionals alike.

Our Services in Loganville, GA

Plumbing Professionals

From simple repairs to complex installations, our team of experienced plumbers is equipped to handle it all. Whether it’s ensuring your drains flow smoothly, your water heater functions efficiently, or your home’s water is clean and pure, we’re here to provide the high-quality service you deserve.

Plumbing Repairs and Installation

Plumbing issues can be inconvenient and even disruptive to your daily life. We provide prompt and effective plumbing repair services to get your system back on track. Whether it’s a leaky faucet, a clogged drain, or a more serious problem, our skilled plumbers are ready to diagnose and fix the issue quickly. If you’re looking to upgrade your home’s plumbing, we also offer expert installation services for everything from new fixtures to complete plumbing system overhauls.

Drain and Sewer Line Services

A properly functioning drain and sewer system is essential for maintaining a clean and healthy home. But don't worry - we've got you covered! Our team specializes in drain and sewer line services, including cleaning, repair, and replacement. We use the latest technology to inspect your pipes and identify any blockages or damage. Whether it’s a minor clog or a major sewer line issue, we have the expertise to resolve it efficiently and effectively, ensuring your home’s plumbing system runs smoothly.

Water Heater Repair and Replacement

Hot water is a necessity in every home, and when your water heater isn’t working properly, it can disrupt your routine. Keep Smiling offers reliable water heater repair and replacement services to ensure you always have access to hot water. Whether you have a traditional tank water heater or a tankless system, our experienced technicians can diagnose and repair any issues or help you choose and install a new, energy-efficient unit that meets your home’s needs.

Plumbing Inspections

Regular plumbing inspections are key to preventing costly repairs and maintaining the longevity of your plumbing system. Our comprehensive inspection services at Keep Smiling include a thorough assessment of your pipes, fixtures, and appliances to identify any potential issues. We’ll provide you with a detailed report and recommendations for any necessary maintenance or repairs, helping you keep your plumbing in top condition.

Sump Pumps

Protect your home from water damage with our sump pump services which include installation, repair, and maintenance of sump pumps to keep your basement dry and your home safe from flooding. Our experts will ensure your sump pump is functioning correctly and efficiently, providing you with peace of mind during heavy rains and storms.

Water Filtration and Softeners

Clean, safe water is essential for your family’s health, and our water filtration services are designed to provide just that. We offer installation and maintenance of whole house water filters, as well as water softener systems, to ensure the water in your home is free from contaminants and minerals that can cause damage to your plumbing and appliances. Trust Keep Smiling to deliver the pure, soft water your home deserves.

And More

Our plumbing services don’t stop there. At Keep Smiling, we’re equipped to handle a wide range of residential plumbing needs, from minor repairs to major installations. Whatever your plumbing challenge in Loganville, our team is ready to provide expert solutions with a commitment to quality and customer satisfaction.

Expert Electricians

We provide a full range of residential electrical services tailored to meet the needs of homeowners in Loganville. Whether you need repairs, installations, or upgrades, our team of licensed electricians is here to deliver expert solutions with the highest level of professionalism and care. From ceiling fans to EV chargers, lighting, and more, we’ve got all your electrical needs covered.

Electrical Repairs

Electrical issues can be more than just an inconvenience—they can be a safety hazard. At Keep Smiling, we offer prompt and reliable electrical repair services to address any problems in your home’s wiring, outlets, switches, or fixtures. Our experienced electricians will diagnose the issue quickly and provide effective solutions to restore your system’s safety and functionality. Whether it’s flickering lights, tripped breakers, or faulty wiring, you can count on us to get the job done right.

Ceiling Fan Installation

Ceiling fans are a great way to improve air circulation and enhance the comfort of your home, especially during a hot Georgia summer. We offer professional ceiling fan installation services to ensure your new fan is securely mounted and wired for optimal performance. Whether you’re replacing an old fan or adding a new one to a different room, our electricians will handle the installation with precision and care, ensuring a safe and efficient setup.

EV Charger Installation

As electric vehicles become more popular, having a convenient and reliable charging solution at home is increasingly important. Keep Smiling specializes in EV charger installation services for any electric vehicle make or model. Our team will ensure your EV charger is installed safely, meets all electrical codes, and is ready to keep your vehicle charged and ready to go whenever you need it.

Lighting Installation

Proper lighting is key to creating a comfortable and functional living space. Whether you’re looking to upgrade your indoor lighting, add outdoor security lights, or install recessed lighting, Keep Smiling provides expert lighting installation services. Our electricians will work with you to design and install lighting solutions that enhance your home’s ambiance, safety, and energy efficiency. From kitchens to bathrooms, patios to pathways, we’ve got your lighting needs covered.

Outlet and Switch Services

Outlets and switches are essential components of your home’s electrical system, and when they’re not working properly, they can be a major inconvenience. Our electrical team offers comprehensive outlet and switch services, including repair, replacement, and installation. Whether you need to upgrade old, outdated outlets or add new switches for better control of your lighting, our electricians will ensure the job is done safely and efficiently.

Generator Repair and Installation

A reliable generator is a crucial backup power source, especially during unexpected outages. We provide expert generator repair and installation services to keep your home powered when you need it most. Whether you’re installing a new generator or need repairs on an existing unit, our team will ensure your system is ready to deliver reliable power in any situation.

Electrical Panel Work

Your home’s electrical panel is the heart of its electrical system, distributing power to every room and appliance. If your panel is outdated or struggling to keep up with your power demands, it may be time for an upgrade. Keep Smiling offers professional electrical panel services, including repairs, upgrades, and replacements. Our electricians will assess your panel’s condition and recommend the best course of action to ensure your home’s electrical system and circuit breaker operate safely and efficiently.

Reliable Heating Services

Our HVAC company offers a comprehensive range of heating services, including heat pump and furnace repairs, installations, replacements, and maintenance. Whether you rely on a heat pump or a furnace, our team of experienced HVAC technicians has the expertise to keep your system running efficiently and reliably. From new installations to routine maintenance, we’re your trusted partner for all your heating needs.

Heat Pump Services

Heat pumps are an energy-efficient way to heat and cool your home, but like any system, they require regular care to perform at their best. At Keep Smiling, we offer a full suite of heat pump services, including:

  • Heat Pump Repairs: If your heat pump isn’t heating your home properly, our technicians can diagnose the issue and provide prompt, effective repairs. We work on all major brands and models, ensuring your system is back up and running as quickly as possible.

  • Heat Pump Installations: Whether you’re building a new home or upgrading your existing system, we provide expert heat pump installation services. Our team will help you choose the right unit for your home’s size and heating needs, ensuring optimal efficiency and comfort.

  • Heat Pump Replacements: If your heat pump is old or beyond repair, we offer replacement services to upgrade your system. We’ll guide you through the selection process and handle the installation with precision and care.

  • Heat Pump Maintenance: Regular maintenance is key to keeping your heat pump running smoothly and efficiently. Our maintenance services include thorough inspections, cleaning, and tune-ups to extend the life of your system and prevent unexpected breakdowns.

Furnace Services

Furnaces are a common and reliable heating option for many homes. We provide comprehensive furnace services to ensure your system operates safely and efficiently, including:

  • Furnace Repairs: If your furnace is making strange noises, not producing enough heat, or cycling on and off frequently, our technicians can diagnose and fix the problem. We’re experienced with both gas and electric furnaces and can get your system back to optimal performance.

  • Furnace Installations: Whether you’re replacing an old furnace or installing a new system in your home, we offer professional installation services. We’ll help you select the right furnace for your home’s heating requirements and ensure it’s installed correctly for maximum efficiency and longevity.

  • Furnace Replacements: If your furnace is nearing the end of its lifespan, a replacement may be the best option. We’ll assist you in choosing a new, energy-efficient model and take care of the entire replacement process, including removing your old unit.

  • Furnace Maintenance: Regular maintenance is crucial for keeping your furnace in top condition. Our maintenance services include comprehensive inspections, cleaning, and adjustments to keep your furnace running efficiently and prevent costly repairs down the road.

Trusted Cooling Solutions

When the summer heat hits, having a reliable air conditioning system is essential to keeping your home cool and comfortable. Keep Smiling offers comprehensive cooling services, including AC repairs, installations, replacements, and maintenance. Whether your current system needs a tune-up or you’re looking to install a brand-new air conditioner, our team of experienced HVAC technicians is here to ensure your home stays cool and refreshing all season long. Trust us to deliver expert service with a commitment to your comfort and satisfaction.

AC Repair Services

A malfunctioning air conditioner can turn a hot day into an uncomfortable experience. We specialize in prompt and effective AC repair services to get your system back up and running quickly. Whether your unit is blowing warm air, making strange noises, or not turning on at all, our skilled technicians will diagnose the issue and provide the necessary repairs. We service all major brands and models, ensuring your AC is restored to optimal performance as soon as possible.

AC Installation Services

If you’re building a new home or need to replace an outdated cooling system, [Your Company Name] offers professional AC installation services. Our team will help you select the right air conditioner for your home’s size and cooling needs, focusing on energy efficiency and reliability. We’ll handle the installation process from start to finish, ensuring your new AC unit is installed correctly for maximum performance and longevity.

AC Replacement Services

When your air conditioner is no longer efficient or frequently breaks down, it may be time for a replacement. Count on our team for expert AC replacement services. We'll help you choose a new, energy-efficient unit that fits your budget and cooling requirements. Our technicians will handle the entire replacement process, including the safe removal and disposal of your old system.

AC Maintenance Services

Regular maintenance is key to extending the life of your air conditioning system and ensuring it operates efficiently. We offer comprehensive AC maintenance services, including detailed inspections, cleaning, and tune-ups. Our maintenance plans are designed to prevent unexpected breakdowns, improve energy efficiency, and keep your home cool and comfortable throughout the summer months. By scheduling regular maintenance with us, you can enjoy peace of mind knowing your AC is ready to perform when you need it most.

Why Choose Keep Smiling Plumbing, Electric, Heating & Cooling?

Founded in 1985, Keep Smiling Plumbing & Electric has been a home comfort industry leader for more than three decades. We pride ourselves on quality workmanship, provided by a friendly, licensed, electrical or plumbing professional, delivered on time, at a fair price. Our principles have always been customer-focused, and our thousands of positive online reviews demonstrate this commitment.

Connect with us today for service that goes the extra mile, to make you smile! 

Recent Jobs and Reviews in Loganville, GA

Rated 4.9 out of 5 stars based on 191 customer reviews

Customers say: The recent reviews expresses a positive overall sentiment. The reviewers consistently mention positive experiences with the services provided, praising the professionalism, quality of work, and customer service. The recurring themes include promptness, efficiency, expertise, and friendly service. Negative reviews are present but are outweighed by the positive ones. The negative reviews mainly focus on minor issues or pricing concerns, with some reviewers mentioning delays or communication problems. However, the majority of reviews highlight the positive aspects of the services, indicating a high level of satisfaction among customers. Overall, the sentiment is positive, with many reviewers expressing gratitude and recommending the services to others.

Job Locations and Reviews

Jered B.
Jered B. Checked in
Install all new water pipe in house hot and cold to all fixtures including both bathrooms, kitchen, laundry room water heater and 2 outside hose bibs. Comes with 5 year warranty.
Loganville, GA 30052
Christian W.
Christian W. Checked in
Arrived at homeowners home. Homeowner was having issues with the water leaking into the dining room. When I arrived, I was greeted by the tenants that showed me the dining room, and I found that the water was dripping from the chandelier at a pretty constant rate, telling me that it was an active waterline leak, not on the drains. I had the tenants show me the bathroom above the dining room to see if I could find any water leakage anywhere and I was unable to. From there I had to call the homeowner and explain that I would have to charge a diagnostic for you to cut a couple holes in the ceiling to find what is leaking . And then from there I would be able to give them a proper estimate to do the work. I started by cutting a hole next to the chandelier to see if I could find any water pipes, but was unable to. I have the tenant go and turn on the water so that way I could hear , anything. Coming from above the kitchen was a hissing sound, so I had to cut a hole in the dining room on the
Loganville, GA 30052
marcusp@callkeepsmiling.com
marcusp@callkeepsmiling.com Checked in
Diagnose garbage disposal in kitchen aswell as rebuild toilet in powder room. Estimate to replace garbage disposal. Estimate includes all labor and material. No leaks after installation. Checked for leaks and cleaned up all job related debris. Thank you for choosing Keep Smiling
Loganville, GA 30052
Review
Excellent service
Marques - Loganville, GA 30052
Sammy M.
Sammy M. Checked in
Technician came to diagnose system that is not performing like it used to. Indoor unit operating with no issues. Unit has 17 degree temp difference. Pressures were very low outside. System is 25 years old and has R22 refrigerant. Explained to resident that we do not offer that service for that refrigerant. Recommended speaking with our Comfort Consultant for possible system update. Resident stated would like some time to think it over. Will attach estimate along with this invoice. Thank you for choosing Keep Smiling! Have a great day!
Loganville, GA 30052
Sammy M.
Sammy M. Checked in
Technician performed tune up for 8 year old heat pump. Filter was replaced. Indoor unit is showing a 15 degree difference. Inside coil and blower housing is clean. Indoor motor pulling normal amperage. Outside pressures in normal range. Outdoor compressor and fan motor also pulling normal amperage. Capacitor in good standing. No faults found. Thank you for choosing Keep Smiling! Have a great day!
Loganville, GA 30052
Review
Tech was scheduled between 2-6 showed up about 7pm. No call. He stated he was at the wrong address which is Big and Bold in each Mailbox. Not so good service. When he heard I was the landlord I think he increased the price on the service.
Maxine - Loganville, GA 30052
Brandon G.
Brandon G. Checked in
Provided estimate for Complete over haul on Mansfield tank is needed Tank to bowl gasket is leaking Flush valve is leaking Fill valve needs to be adjusted Test and insure no leaks Upon today’s visit, it was found that the tenant has replaced the fill valve, one of the gaskets at the base of the flush valve on a Mansfield, toilet, toilet tank needs to be overhauled due to a flush valve leak from the tank to bowl gasket, and the flush valve itself, technician will also need to adjust the fill valve to properly fill the tank to the proper level Warranties are put on the individual line items, Technician also took note that there are wipes on the back of the Tank and will advise the landlord to advise their tenant not to flush wipes down the drains as they are prone to causing blockages in the drainage system Customer has chosen to get a second estimate She would like to shop around for additional quotes… Was on the phone phone with landlord working through payment Was able to
Loganville, GA 30052
armando@callkeepsmiling.com
armando@callkeepsmiling.com Checked in
Upon arrival customers daughter answered the phone and she told me they wanted a water heater flush and would like a price to have the anode rod replaced. I gave them several options including replacing water heater. Upon checking pressure to the water heater I seen there was high pressure. And gave them a price to switch it out. Upon completion I informed the customers daughter that they should do maintenance to the water heater regularly. Thank you for choosing keep smiling plumbing
Loganville, GA 30052
Garion P.
Garion P. Checked in
Dispatch fee for today’s visit. Homeowner is thinking about buying a new faucet and drop in sink. During replacement they want to add a garbage disposal. Homeowner is still looking at a couple different sink options and will call us when they have the sink, faucet, and disposal in hand.
Loganville, GA 30052
Sammy M.
Sammy M. Checked in
Technician performed tune up for 2 systems. Both units have at least an 18 degree temperature difference. Both blower motors are pulling normal amperage. Both blower wheels are clean and free of debris. No fault codes present. Both outside units pressures are in normal range. Downstairs condenser capacitor was fine. Upstairs condenser capacitor was getting weak. Resident informed me that unit should be under warranty. After speaking with supply house, unit was never registered but is still in the 5 year window for warranty. Resident agreed to replace capacitor and pay for labor. Both units are fully operational with no other faults found. Thank you for choosing Keep Smiling! Have a great day!
Loganville, GA 30052
Connor B.
Connor B. Checked in
I arrived on the job and spoke with Mr. Cornett about what work he would need performed. After looking at his panel I wrote up a price to replace two arc fault breakers. We came to an agreement so I got started replacing two 20Amp arc-fault breakers with two standard 20Amp breakers. Once completed I presented my work to Mr. Cornett and collected payment. 1 Year Warranty
Loganville, GA 30052
daniela@callkeepsmiling.com
daniela@callkeepsmiling.com Checked in
At Laurel mist, HOA I have replaced a failing landscape light and a time clock for the tennis court lights. Tennis court lights have been set for 7am to 10pm as requested. The way this operates is power feeds into the mechanical time clock. When the timer comes on it’ll allow the buttons at the tennis court door to work. Once the timer hits 10pm the power will shut off regardless if the green button was engaged. The landscape lights are working. The one that was giving problems was the other side that only has the light not the one where the meter is at. I’ve cut back on some of the wire to get solid connections. Before when I found it, there was a lot of build up on the wires and sediment in the wire nuts. I remade all connections from the first light to the meter. I’ve also left an estimate for the courtyard photocells. Call anytime if there’s any questions.
Loganville, GA 30052
victorf@callkeepsmiling.com
victorf@callkeepsmiling.com Checked in
Today we came out to complete sold estimate on replacement of about 25Ft of pvc drain in crawl space and properly secure. Also rebuild drain under kitchen sink. Removed old pvc which was not installed properly, and had improper pitch. When pvc was cut out, found that about 20ft of old pvc pipe was filled with grease which was the cause of the backing up in sink. Made all proper connections, ran new 2in pvc pipe to kitchen sink through floor and connected all new tubular drain piping. After all work was completed, tested, and found that water was draining slow. Ran drain machine and restored flow to drain, this was complimentary. When completed, found that water was backfilling at clean out outside. Home is on septic tank. Recommended homeowner to contact septic tank company. 1 year warranty on parts and labor on work completed today, thank you for choosing Keep Smiling.
Loganville, GA 30052
Jered B.
Jered B. Checked in
Deposit for repipe on Tuesday 4/29
Loganville, GA 30052
Christian W.
Christian W. Checked in
Arrived at property. There was a couple issues going on, the upstairs toilet would constantly run. Downstairs kitchen faucet had a constant drip that would not cut off. After talking with the tenants, they showed me the toilet, and Fossett that I found with the toilet that the fill valve was older, and it was not shutting off, and the kitchen faucet was also older and has started to leak from the hot cartridge. After going over everything, I was able to create the homeowners an estimate to get the kitchen faucet cartridges and the upstairs toilet fill valve replaced. I went over everything with the homeowner. They accepted. I did the work. When work was done I turned back on the water to test for any leaks and functionality and all is well. With the kitchen faucet, we noticed that the pressure was a lot lower than what it is supposed to be, and also leaks from the neck of the Fossett when it is used. I advised that they replace it. Thank you for choosing keep smiling Plumbing in electr
Loganville, GA 30052
Brandon G.
Brandon G. Checked in
Techs replace the pressure reducing valve Techs put the units in parallel Techs replace the right hand water heater t and p relief valve no additional charge Techs verifies proper power to both units Tech replace thermal expansion tanks Techs verified the water pressure on the home During the testing of the units it was found that the homeowner may have some bathroom faucets on the main floor that are builders faucets, single lever. They have cartridges beginning to go bad as they do not currently get as hot as the rest of the fixtures in the home recommend replacing with newer faucets tech. Will provide an estimate One year, parts and labor warranty on pressure reducing valve and shut off One year parts and labor warranty on thermal expansion tanks One year, parts and labor warranty on the re-pipe of the water heaters, putting them in parallel No warranty on the temperature and pressure relief valve on the right hand water heater that was replaced at no charge Warranty goes to
Loganville, GA 30052
Charles D.
Charles D. Checked in
Arrived to customer home with issue with kitchen gfci customer brought his own gfci and tried to install it but it didn’t work after inspection found gfci to be not working properly so I installed our gfci in kitchen by stove and it is working now
Loganville, GA 30052
Review
Marvin was very professional and completed the repair quickly and effectively.
Chris - Loganville, GA 30052
Christian W.
Christian W. Checked in
Arrived at homeowners home. Homeowner had the kitchen sink that was leaking every time she would use it. After talking with the homeowner, she explained that every time she uses the kitchen sink it leaks from the basket strainers underneath. After inspecting the work, I found that the basket strainers were severely rusted. From there I was able to give the homeowner a proper estimate to replace both the basket strainers. The homeowner accepted. The basket strainers were severely rusted to the point where when I went to remove one of the bolts, it completely rusted apart. I removed both the old basket strainers and installed the new basket strainers then turned on the kitchen faucet and ran the water for about five minutes in both sink compartments to test for any leaks and functionality and all is well, then I filled up both sides of the sink then dumped one at a time to test for any leaks and functionality and all is well. I checked the pressure at the water heater and found that the
Loganville, GA 30052
Charles D.
Charles D. Checked in
Arrived at customers house with issue with kitchen breaker after inspection ended up changing out 20 amp breaker in panel customer house only two years old and equipped with two surges
Loganville, GA 30052
victorf@callkeepsmiling.com
victorf@callkeepsmiling.com Checked in
Upon arrival, homeowner stated that kitchen drain was backing up. He poured drain chemicals down drain but was not able to clear drain. He also stated he would like a quote on making any repairs in crawlspace for kitchen drain. After further inspection, was able to determine that pvc drain in crawlspace was not properly installed. Found back pitch in a few areas, and also was not secured. Drain coming from kitchen was undersized, 1-1/2in pvc. Recommended that we make proper repairs in crawlspace by upsizing drain to 2in, allowing proper flow to drain, and properly securing pipe. About 20-25Ft of PVC will be replaced. Homeowner agreed with quote on repairs. We will be returning Friday, April 25th to complete job. Today’s deposit collected will be credited towards full amount when we return. Thank you for choosing Keep Smiling Plumbing.
Loganville, GA 30052
victorf@callkeepsmiling.com
victorf@callkeepsmiling.com Checked in
Upon arrival, homeowner stated that when master shower was being used, water would start leaking directly in ceiling below shower in dining room. Homeowner agreed on diagnostic charge in order to find cause of leak. Stated to homeowner that I would need to cut an access hole in dining room ceiling for inspecting beneath shower, but we were not responsible for any drywall repairs. He approved for me to cut access hole. After diagnosing issue, was able to determine that shower strainer had failed and recommended replacement. Presented quote on repairs and homeowner signed quote. Cut out old strainer, cleaned area, installed new strainer and properly sealed and tightened. Connected drain to existing pvc pipe. After work was completed, tested and found no leaks. Cleaned up work area, and covered hole with plastic. 1 year warranty on work performed today, thank you for choosing Keep Smiling Plumbing.
Loganville, GA 30052
Review
Victor F was courteous and did quality work on our shower leak. We highly recommend!
Niki Rose - Loganville, GA 30052
Response from Keep Smiling Plumbing Electric Heating and Cooling:

Thank you Niki! We are so happy that you are pleased with our service!

Brandon G.
Brandon G. Checked in
After careful evaluation of the affected area due to a possible leak, it was found that the thermal expansion tank has failed, as well as a pressure reducing valve, technician checked water pressure at both water heaters and the back hose bib. The home is sitting at 130 psi static technician will write estimates to replace the pressure reducing valve in thermal expansion tank. Technician will also provide an estimate to take the dual electric water heaters. From being plumbed in sieries to plumbing them in parallel to allow them to equally share the load Text will return Thursday afternoon to complete the $2336 estimate
Loganville, GA 30052
Johnathan C.
Johnathan C. Checked in
Technician performed tune up for 3 systems. Basement unit was heating in cooling mode and needed to be reprogrammed at the thermostat. Main floor unit is operating with no faults. Upstairs unit was low on refrigerant and needed some to be added.(2lbs). All three units filters were clean. Blower motor for all three are pulling normal amperage. Blower wheel housing is clean for all three as well. All three have at least a 15 degree temperature difference. All three are showing normal pressures outside. All three capacitors outdoors are in good standing. Thank you for choosing Keep Smiling! Have a great day!
Loganville, GA 30052
Brandon G.
Brandon G. Checked in
Call Rheem Have Rheem tech support confirm and diagnose problem Then build appropriate repair cost Tech will return on 4/22/2025 at 0900 to get in contact with Rheem tech support for commercial equipment To provide proper repair estimates After complete Diagnostic of the system and working the diagnostic backwards with rheem, it was found that the water heaters issue is environmental related When the draft hood turn on the are causing the flame roll out which has chars boiled the water heater room CRM number 042500001082 CRM number 08850000788 Rheem does not recommend a rebuild on this water heater. They recommend it being replaced due to the amount of soot and fire damage to the unit. Rheem recommends going to a power direct vented unit Tech will provide an estimate Water heater was left disabled Burner and ignition worries burnt and melted Several other failed parts as well
Loganville, GA 30052
Zac P.
Zac P. Checked in
The customer called me today and explained that he found a company to do everything for the remodel in his master bathroom but he still needs the hose spigot replaced on the outside of the garage I gave the customer a price over the phone and he agreed. Today I removed the old hose bib that had a broken handle and would not shut off and replaced it with a new brass hose spigot. 1 year warranty Thank you for choosing keepsmiling plumbing, electric, heating and cooling!
Loganville, GA 30052
Thomas P.
Thomas P. Checked in
KSPEHC returned to perform task from previous estimate. Cast iron main line was descaled and relined to allow smooth flow and transition from building drain to septic system.
Loganville, GA 30052
Review
James was on time, extremely friendly, and was done before I knew it. Top notch. This is my new plumber.
Brian - Loganville, GA 30052
Review
Excellent service
Justin - Loganville, GA 30052
Response from Keep Smiling Plumbing Electric Heating and Cooling:

Thank you so much for taking the time to leave us a 5-star review!

Review
The Tech arrived on time and was very professional, courteous & friendly. I really appreciate the time and respect Marcus Pruitt delivered during my estimate in my home. Based on my experience with Mr. Pruitt, I would "Highly" recommend this company for your Plumming-Electrical or Heating-Cooling needs.
Beverly - Loganville, GA 30052
Response from Keep Smiling Plumbing Electric Heating and Cooling:

We're so happy to hear that you had a great experience with us. Thanks for leaving a positive review.

Review
Prefect service
Benjamin - Loganville, GA 30052
Review
Prefect
Benjamin - Loganville, GA 30052
Review
Tom was great. Service was prompt. They are a little pricier than expected.
Jennifer - Loganville, GA 30052
Review
I was very happy with Victor, he was easy to deal with and did a good job, seems to be a nice guy. I am not very happy with your cost.
Tim - Loganville, GA 30052
Review
Marcus is a very knowledgeable and polite technician. He explained everything very well and did not come off pushy or like he was trying to sale us additional services. He was outstanding!
Clay - Loganville, GA 30052
Review
Good service
India - Loganville, GA 30052
Review
Great service by Daniel
Molly - Loganville, GA 30052
Review
Jared was very professional, informative and quick to finish the job!
Michelle - Loganville, GA 30052
Review
Excellent customer service
Hannah - Loganville, GA 30052
Review
Professional manner and service. Prompt return call from online request and came ib two days , timely and efficient. Thanks Sammy!
Tony - Loganville, GA 30052
Review
Gary is very knowledgeable about his work…Very personable and a real asset for your business…
Hannah - Loganville, GA 30052
Response from Keep Smiling Plumbing Electric Heating and Cooling:

Thanks for sharing your review with us and the community.

Review
Zac was very professional and courteous. He quickly diagnosed my plumbing problem and obtained the necessary parts. Installation was quick and efficient.
Gay - Loganville, GA 30052
Review
Great
Cindy - Loganville, GA 30052
Review
Marvin was extremely professional and provided excellent service. Very prompt and efficient with the work performed.
Timothy - Loganville, GA 30052
Review
Excellently
Jason - Loganville, GA 30052
Review
The email introduction of David was spot-on, he was quick to find my mistake. Thanks, David
Jerry - Loganville, GA 30052
Review
Jared and his partner were very professional and corrected the problem efficiently.
Garth - Loganville, GA 30052
Review
Mr. Fernando, came to my house with his A game!! A , meaning great attitude. And a willingness to help me learn about his profession skills… which everyone should know about the importance of plumbing business!! I really appreciated that. Fernando keep up with the great job 👏🏽
Madelyn - Loganville, GA 30052
Review
Jered was so knowledgeable and pointed out many things to consider when choosing our plumbing options. Definitely appreciated his insights.
Splendid - Loganville, GA 30052
Review
Jered was extremely professional. He was easy to talk to and I didnt feel as though I was being pressured into service. Im glad my search led me to this company. Response time is top tier!!!!!!!
Olivia Williams - Loganville, GA 30052
Response from Keep Smiling Plumbing Electric Heating and Cooling:

Hello Olivia, Thank you so much for leaving us such a glowing review! We are thrilled that Jered was able to provide you with top-notch, professional service and that you felt comfortable throughout the process. It means a lot to us that your search led you to our company, and we are grateful for your support. We strive to have excellent response times for all our customers, and it's always rewarding to know that our efforts are appreciated. Thank you again for choosing Keep Smiling and for taking the time to share your positive experience. Have a great day! Sincerely, Hailey M with Keep Smiling

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