Doraville, GA

Upon arrival cast iron drain line is leaking behind kitchen sink cabinets. There is major water damage due to leak. Having Hampton come out to access damage. Can not get to pipe unless we take out kitchen cabinets.

Upon arrival customer stated he had a leak in the shutoff valve to hall bathroom toilet upon further inspection I found the leak to be coming from the back side of the compression nut customer also said he had a fill valve in his master bathroom toilet that would not shut off and he was having to shut off the valve manually at the shutoff valve I Replaced shutoff valve in upstairs hall bathroom And replace fill valve in master bathroom toilet 6 month warranty on the shutoff valve replacement parts and labor 90 day on the fill valve replacement parts and labor

Gave estimate to hydrojet corrugated storm drain lines

Arrived at homeowners home to work off of estimate to replace cast-iron P-trap for laundry drain. I informed homeowner that I would have to cut the drywall and I will not be responsible for the drywall repair but I would put the pieces back as best as possible, homeowner agreed. I cut off old cast-iron P-trap and replaced it with a PVC P-trap. While pipe was open, I ran my dream machine to clean out the pipe as best as possible. When I was done, I was unable to run water down drain because city has water cut off right now, homeowner said that he will let me know how everything went when the water is back on. Thank you for choosing keep smiling, plumbing and electric, heating and cooling. The installation of the PVC P-trap for the washing machine Drain comes with a one-year Warranty on the parts and labor.

Replace light fixture

Arrived at homeowners home. Homeowner had wash machine drain that was backing up. I was out previously and informed the homeowner that the cast iron drains have built up rust and have went from a 2 inch pipe to an inch pipe, not allowing the water to flow. I took off the washing machine supply line and put it in the drain then turned on the washing machine shut off to about half port and everything was draining fine, then, when I turned the shut off to full port, the drain started to back up telling me that the cast iron has closed up. I explain to the homeowner that we could cut open the wall and replace the cast-iron P-trap with a PVC P-trap and pull the toilet in the bathroom and run the drain machine to clean out the pipe as best as possible. Gave the homeowner an estimate to do the work. Homeowner said he wants to think about it for a couple days and will call us back if he wants to move forward with the work. Thank you for choosing keep smiling Plumbing in electric heating and co

I arrived to the property and re-pipe the waterlines in the home from the pressure reducing valve all the way to each fixture throughout the home. I re-pipe the home with Upnor eliminating any piping from being located under the slab. The meter stopped spinning, which showed that there were no leaks on the install. I pressurize the system and tested for any leaks. There is a one year parts and labor warranty on everything and a 10 year labor warranty on the piping itself.

Arrived at homeowners home. Homeowner has washing machine drain that is backing up. After talking with the homeowner. I found that this happened last night. After inspecting work I was able to give homeowner an estimate to run drain machine with an attempt to cable out blockage on wash machine drain. Homeowner accepted. I disconnected the hot and cold supply lines from the washer and stuck them in the washing machine drain and turn them on to see how long it will take for the pipe to fill up, but the pipe never filled up. I explain to the homeowner that everything is draining fine , but homeowner wanted me to still run my machine for a safety precaution. I ran my machine and then ran water with no back ups. Thank you for choosing keep smiling Plumbing in electric heating and cooling. Washing machine drain comes with a 30 day limited warranty through keep smiling Plumbing

The customer has a leak under their slab on the hot side. I isolated it to inside the home on the hot water side. After discussing with the customer some options whether that slab or re-piping, she chose to re-pipe the waterlines and inside her home through the attic down with all new piping. I will return tomorrow to complete The re-pipe. Keep smiling plumbing will not be responsible for any sheet rock, replacement or repairs, or any repairs to any cabinets, trim, baseboards, flooring.

Customer is adamant about not repiping the house and does not want her downstairs ceiling cut. Waiting for confirmation on part availability for repairs. Will know if 1/2” mechanical coupling for galvanized is available tomorrow. Once part is located, we can decide which route she would like to take. Waived dispatch fee as a courtesy

Customer was under assumption we had leak detection equipment. Explained to homeowner that we could potentially isolate leak and give him options for repairing or replacing the line so that they don’t continue to have leaks every few years. He was not interested in long term solution. He was adamant about having someone with leak detection equipment come pinpoint leak for spot repair. Has had it done in the past, 7 years ago and 2 years ago. Waived dispatch fee due to misunderstanding.

Dispatch Fee

Dispatch Fee

Install and supply 40 gal gas in difficult access basement. Keep smiling is not responsible for vent out of code.

Sold water heater for tomorrow

Dispatch Fee