Decatur, GA

Performed cooling maintenance on 1 system. House has 2 systems but upon arrival customer told me that only one system is operational and the other one not, explained him that I will have to do a diagnostic and charge for it on the system that isn’t operational, he said that is ok with him. First system, furnace is gas Rheem about 11 years old located in the utility room and it does first floor, second floor and upstairs. Checked voltage, amp draw, safeties, blower motor, wheel, capacitor, and delta T. System has leaked water in the past because I can see rust inside furnace. It has a clean air filter 16x25x1, left a replacement. Flushed condensate drain pump. Found blower wheel dirty, suggested cleaning it. Condenser is 4 tons Rheem about 11 years old located right side of the house with R410a refrigerant. Checked voltage, amp draw, capacitor, contactor, condenser fan motor, condenser coil, and refrigerant pressures. System currently cooling with a Delta of T 21.6 degrees at this time

Upon arrival, found that hall bath toilet was backed up and not flushing properly. Also, tenant stated that shower would drain slowly. After further inspection and testing, determined that blockage is in toilet only, lavatory drain is fine. Also, hair and dried grout is clogging shower drain. Contacted landlord and explained what I found, and also presented quote on work. He agreed with attempting to clear blockage with toilet auger. Was able to restore flow to toilet using 6ft auger, tested multiple times and toilet flushed properly. 24hour warranty on drain clearing, thank you for choosing Keep Smiling Plumbing.

Arrived to customers home with issues with kitchen outlets not working after inspection of kitchen outlets found gfci had burned out ant tripped breaker replaced kitchen gfci all outlets working properly now

Upon arrival Customer stated that there is a leak underneath the kitchen sink but they can not see where it was coming from. Upon my inspection I found the leak to be coming from the base of the faucet from a solder joint that connects the sprayer handle to the faucet and the reason for this issue happening is because the pressure on the home is almost 120 psi. I explained to the customer that the faucet will need to be replaced as well as the pressure regulator to fix the issue of high pressure. I presented the customer with options to get these issues fixed and he said he will need some time to think about the options and that he will get back to us. Thank you for calling Keepsmiling plumbing, electric, heating and cooling!

At today’s visit, Mrs. Williams was looking to have a ceiling fan in the garage removed and a receptacle installed in preparation for an upcoming garage door opener installation. Initially, I planned to remove the fan, and run wiring to a new box I would add for mounting a receptacle while installing a round blank plate over the ceiling fan’s ceiling box. I present this option to which Mr. Williams agreed too. Once I begun the work, I took down the fan and saw that the box in the ceiling was meant for a receptacle to begin with. I then, wired in the new outlet to the preexisting box to conclude the work while also lowering the price as it was not as much work as I initially expected. Additionally at todays visit, I worked up and estimate for Mrs. Williams to supply 4 surface mount standard fixtures to replace existing LED fixtures in the foyer, install floor hallway, as well as the two fixtures in the second floor hallway. Lastly, Ragsdale was out today at today’s time of

Upon arrival everything was working properly. Customer stated toilet gurgled when she was using dishwasher and washing machine at the same time on Saturday. Said she never tried to flush the toilet afterwards. There is still a partial stoppage in the cast iron pipe where the washing machine and kitchen connect. Recommend to replace the rest of the cast iron.

At today’s visit, Mr. Bailey had a broken switch in the kitchen controlling the chandelier. The toggle of the switch wasn’t kicked towards the side and the looseness of the device was apparent. I built and estimate to which Mr. Bailey agreed. Therefore, I installed a new 120v 15A ivory toggle switch on the left side of the two gang box. The previous switch was wired with a backstab connection method and i changed that to where the wires wrap around the terminal screws for a firmer connection. With the switch and plate both back in place, I turned the breaker on and tested the switch and it is back in proper working order. The new switch carries a 1 year warranty from Keep Smiling Co.

Replaced 50 gal gas water heater located in basement. Replaced Pressure reducing valve located in crawlspace

Text cut and remove concrete from basement replaced old cast-iron through basement with PVC, technician, replace concrete once new sewer was installed, technicians, dug yard from house to sewer tap replaced sewer with PVC tested and inspected for leaks, technicians, backfilled, and completed backfill of hole that was dug, technicians also threw out grass seed, as well as wheat straw to help with the roach control and to help replace the grass that was damaged the neighbors yard due to limited workspace technicians encountered a large rock that extended 60 feet with an unknown width with a average thickness of 3 to 4 feet, job has a five year warranty first year parts and labor remaining four years on all the parts that were installed Homeowner also had a leapfrog ground water pump set up with two different pumps that he would like to have redone in the future technician left an estimate for that to include an additional work 10% discount on the estimate Homeowner was curious as too h

Install new flood light with switch Installed flood light front

At today’s visit, Mr. Johnson has just recently moved in to the home. He is looking to mount several TV’s to the walls in different rooms around the house. In doing so, he will need outlets at these locations to hide the wiring for the TV’s. With this in mind, I provided an estimate for installing 5 outlets from scratch using an existing power source in the same wall cavity in the area he is looking to have the TV’s mounted. Mr. Johnson agreed to the estimate. Therefore, I installed 5 new receptacles. Wiring was pulled from the existing outlets in the same wall cavity. Each new receptacle is installed at 70 inches to the top of the box which was discussed and agreed to by Mr. Johnson. Once the installations were complete in the Living room, Family room, and the three upstairs bedrooms I restored the power at the breaker and tested each of the receptacles and verified that they are in proper working order. I also provided an estimate for Whole Home Surge Protection. This is a protec

On arrival inspected one 2004 Amana/Goodman 80% gas furnace and r22 ac system for homeowner smelling smoke. After inspection found no smoke smell, however upon initial startup in cooling mode furnace did start sequence of operation to fire furnace burners. Once turned off and back on again it started outdoor condensing unit calling for cooling. It is determined the furnace control board has failed and is intermittently calling for heat while thermostat is calling for cool. It is recommended to replace old system due to age and system being r22 which is no longer manufactured and parts have been discontinued. Homeowner will call us when she is ready for replacement. Thank you for choosing Keep Smiling. Have a blessed day.

Replaced one 200 amp panel in the garage. When I arrived, I helped Mr. Hill with the financing. We were able to resolve the small issue and fix the terms. I did have to cut sheet rock for the panel to fit in. I was able to place back the piece that I removed. Inside the panel everything is working properly. 120 V on one phase and 120 V on the other phase for a combined total of 240 V. I’ve waited outside for approximately 30 minutes to make sure there were no issues. Both A/c units are running.

Issue: system isn’t cooling due to a faulty transformer. Furnace is gas Thermal Zone about 9 years old located in the basement. It has a washable air filter, I cleaned it. Found blower motor run capacitor weak readings 18.1 mfd out of 20 mfd, suggested to replace it. Found blower motor bearing wearing out, suggested to replace blower motor. Found control board with some resistors that have been overheating, suggested to replace control board. There isn’t any type of flood safety, suggested to install a wet safety to reduce water damages to system and property in case system leaks water. Main reason for system not cooling is due to a faulty transformer, suggested to replace transformer but explained customer that there might be other components that might be faulty but I won’t know until at least transformer is replace, customer opted to have transformer replaced, replaced it and then tested system. Condenser is Goodman an about 17 years old located backyard of the house with R22 refri

Delta grey cartridge Shut off water Exchange cartridge Turn water back on and test Issue resolved

Replace water heater and thermal expansion And bring heater to code Honoring price from option B Installed and tested 10 yr warranty 1 st yr parts and labor Remaining 9 yr on the parts as the heater came out the box All other install work has 1 yr warranty

Waterline replacement from meter to home Cut remainder of drive Trench yard Install a new water service from meter to home Seal penetration point into crawl space Install new shut off for home Install new prv Reconnect hose bib with shut off Backfill test Replace concrete at the end of the drive Left customer an estimate to replace the 50 gallon water heater in basement. Will honor the price from original visit on option B $2500. Tech will set the new water heater, tech will replace thermal expansion, tech will correct all code violations with 10yr warranty First year parts and labor Remaining 9 yrs parts as it come out the box

Replaced hot side emergency shut off valve and supply line at kitchen sink.

Arrived at customers home to give quote on electrical issues after inspection told customer we would have to do diagnostic test and find out issues some of her electrical issues stim from possibly having wires from roof top that are in pipe.she said she only wanted to pay dispatch fee to see what it would cost to get electrical checked

Upon arrival, customer stated that he thought he had low pressure I checked I just hose bib and then I also checked with the water heater pressure at the house. We’re sitting at a good level. I did see and tested expansion tank and expansion tank was full of water, indicating that it was failing. I also informed the customer about maintenance to the water heater. It’s a 2018 A.O. Smith gas water heater. I gave him a price to flush the water heater and also change out the expansion tank. I added a $50 off coupon. Upon completion of work, there was no leaks on the new expansion tank, and there’s a one year warranty on the expansion tank. Thank you for choosing keep smiling plumbing

Technician came for no cooling call. Used shop vac at the end of drain line to unclog debris by outdoor unit. Went indoors with vac to clear out water from secondary drain pan. Reset power at breaker. Unit is now cooling with no issues. Thank you for choosing Keep Smiling! Have a great day!

Arrived homeowners home. Homeowner had upstairs master tub and shower and that the tub spout was constantly dripping and would not shut off. After talking with the homeowner, she explained that she has lived there for nine years and has had the cartridge replaced one time with a Danco cartridge from Home Depot. I explain to the homeowner that I would like to check the pressure because pressure is often a leading cause to the faucets constantly running. I check the pressure of the water heater it was 70 psi. I noticed that the water heater was new heavy. Homeowner explained that her water heater ended up rupturing this weekend and cost a flood and she had to have it replaced. I was able to give the homeowner a proper price in order to find the cartridge and replace it. The homeowner did not want to go with our estimate today and said she will call back if she wants to move forward with the work. Thank you for choosing keep smiling Plumbing on electric heating and cooling. The cartridge

On arrival to no cooling call found one 2.0 ton r22 condenser not turning on. After further inspection found dual run capacitor has failed and thermostat wire from home to condenser is old and brittle causing condenser to turn on/off intermittently. Discussed findings and options with homeowner. He has decided to go with repairs. Replaced dual run capacitor and ran new thermostat wire to condenser. Checked deltaT and have a 15° split between return air and supply air temperatures. Informed homeowner this is likely due to age and possibly low on r22 refrigerant which is no longer available. Thank you for choosing Keep Smiling. Have a blessed day.

Mr.Hill would has a breaker that tripped over night. He’s not one hundred percent certain which one it is but while I was there it was running. At panel I was able to get a good look at all connections and breakers. I found that two breakers don’t belong in the panel. Top left a two pole breaker and one Gfci GE breaker that’s not installed properly. The two pole Square D breaker is the breaker for the upstairs portion. In the panel all neutrals are bundled with their pairing ground wire. I’ve explained how this causes neutrals to get loose over time and should be addressed. The part that’s most urgent is the panel bus bar at the top left corner. It’s clear to see there’s discoloration starting along with a slight burnt corner. To pin point the exact cause is difficult because of the other items I’ve already mentioned can be contributing factors. While replacing this panel power to the home will be off for roughly four to five hours. Job duration is expected to be around 7 hours. W

Replace all cast iron plumbing in both bathrooms with pvc. Includes 2 toilets, 1 shower drain and reconnecting all drain into main 4in case iron on the ground. Also made sure to tie back into main 4in vent. Comes with 5 year warranty. Not responsible for the rest of the existing cast iron pipe