Dacula, GA

Arrived at homeowners home. Homeowner had a water spot on the ceiling of the downstairs bedroom that he was wanting to know what it was from. I was out previously and did some work and while I was here, the homeowner showed me the issue, but did not want to take care of it at that time. I explained that I would charge a diagnostic fee to remove the ceiling panels. Then, when I have eyes on all the pipes, we can go upstairs and run the water in the master bathroom and check the drains below for any leaks. Homeowner accepted. I started by removing the panels that had the water spots on them and was able to locate the master bathroom bathtub P-trap, along with the shower and vanity drains. I had the homeowner go and run water while I was downstairs in the bedroom, watching the pipes for any leaks. We ran water for about 30 minutes, but was unable to find any leaks. I explained to the homeowner that it would be best to leave those ceiling panels open and use the bathroom regularly then com

I arrived on the job and spoke with Mr. Riddle about what work he would like performed. He showed me to a utility/storage room where he’s having a stacked washer/dryer installed and requested I install the proper outlet behind the unit. I took some measurements and got a material list before writing up and presenting a price for the work to be done. He agreed on the price so I collected a signature and got to work. Once completed with the outlet I plugged in the unit and we tested it to confirm proper function. I then collected more signatures confirming satisfaction and a check from the customer. 3 Year Warranty on Washer/Dryer Circuit.

Client called us out to home for a leak in the garage. Upon inspection and through the customer’s diagnostic of shutting off the toilet, I was able to identify the leak. Provided client with options for repairs. Checked pressure and found home had 90 psi indicating that the pressure regulator failed. Replaced pressure regulator and rebuilt 2 toilets. No leaks in my work area. Referred property medics for additional leak on failed cpvc in basement. Client will reach out when ready to repair. Thank you for choosing Keep Smiling

Upon arrival, homeowner stated that he wanted to have a washing machine outlet box installed in the basement, with all plumb8nv ran as well. After further inspection, stated to customer the best way to have work done. Presented quote to customer and he agreed. Installed and secured washer box on concrete wall, ran pvc drain to main sewer stack, had to rebuild section of main drain. Installed proper fittings and replaced cleanout as well. New drain was secured to walls and properly connected. Also, tied hot and cold water lines to existing copper piping in basement. Transitioned to pex pipe and properly secured. After all work was completed, tested both water lines and drain and found no issues or leaks. One year warranty on parts and labor. Thank you for choosing Keep Smiling Plumbing.

This is a commercial property that has multiple business units. We are in unit A at far end of building. This is a dentist office and they have gurgling in the front bathroom toilet and sinks. Back toilets appear to be good. They have had issues in the past so they are familiar with situation and what to expect. There is a clean out in backside of building but it is not holding water. Non of the other units are experiencing issues so the clean out is irrelevant. I will have to pull the toilet in the front bathroom and run my sewer machine from there into the main drain line. Beth approved quote and I pulled toilet up. It is a pressure assisted toilet. I ran my cable down drain te entire length that I have available. I pulled back while running hot water in sink. I see no holding water in toilet line. I did have a little bit of a paper towel on the end of my cable. I reset toilet with new wax, bolts and braided steel supply line. Toilet is tight and I turned water on. I flushed toilet a

Returned to install Halo H2zero Ultimate whole home water filtration system. Supervisor approved customers request for $4500. I turned water off to home and installed new carbon filter/ionizer and sediment filter on wall to the left of main valve and water heater. I hardpiped a bypass with new quarter turn water shut off valves. I also installed a new moen flow leak detection device on the main line before going into water filtration system. Everything is plumber after the pressure regulator. Water pressure on home is 55psi. Water is on and no leaks on any of my work. I flushed out the carbon filter per owners manual specifications for about 1 hour. Water is clear now going into home and everything is working properly. I turned on the moen flo. I walked customer through setting up the app on his phone and we have connection to his device. 10 year manufacture warranty on water filtration system. We give 1 year warranty on all parts and labor. Total paid today is $4500 via credit card.

At today’s visit, I spoke with Mr. Hix. He informed us that he recently had the plug end of an extension cord as well as pool pump burn up. Due to this, he is looking to have a receptacle added so the pump can directly plug into a receptacle. We spoke about different options that were available for accomplishing this work. We also talked about the potential for also powering the shed which was previously disconnected prior to them purchasing the house. With this, I provided three estimates and discussed the differences between them. These three estimates have been sent over to the email on file.

Upon arrival, homeowner stated that they had a leak under their vanity. After further investigation It was found that the drainage pipe connected to the sink was improperly installed, and that the pop-up assembly’s were leaking causing flooding underneath the vanity. After discovering this, I gave the homeowner two estimates one for replacing the P-trap and properly putting them in and another for replacing the pop-up assemblies along with the P-traps. After talking with the homeowner, he wanted me just to do everything and not have to worry about it. After signatures I begin work. After work was performed I tested to make sure that everything was working properly and nothing was leaking. The work performed today has a three month parts and labor warranty. thank you for choosing keep smiling plumbing, electric, heating and cooling. Have a fantastic day.

Customer stated toilet was rocking after taking. I’m gonna look I saw that the bolt was not in on one side of the toilet and that the floor is very unlevel. For a temporary fix I pulled and reset the toilet and put new shims in. I advised the customer that we should reset the flange and level out the floor with the flange. Thank you for choosing keep smiling

Ashley needed two outlets to power each bidet. I took a look over the the two locations and provided the solution. First outlet has been extended from the outlet to the right in the bathroom on the main floor. Second outlet has been extended from the outlet on the left side of the mirror located in the master bathroom. This circuit is already Gfci protected. The Gfci for this circuit is in the master bathroom to the right of the mirror. Work has been completed. Both bidets are working properly. I’ve paired both of them to their remotes. The was unfortunately drywall that had to be cut in order complete the job. She’s fully aware that we don’t repair it. I have managed to place two cut pieces back and blank covers. I’ve informed her that it is possible to trip the circuit if there’s too much power being pulled. Example using both bidets and a hair dryer will trip the breaker. Each bidet draws roughly 8 amps when in use. This circuit is on a 20 amp break. For any questions or conce

I was met on site by Ms. Tunson. An appointment was scheduled with Keep Smiling to inquire about installing a couple of toilets that she ordered. The two toilets she ordered are to replace the main level hallway toilet and the upstairs guest toilet. I assessed the two areas to figure out what it would take to perform the work. I inspected the water pressure and thermal expansion tank as well. Both are healthy. I provided an estimate for replacing the toilets. It was agreed upon, allowing me to move forward. Upon unboxing and installing the toilets, it was discovered that these toilets operate exclusively with electrical power. There is no manual component to the flush. With this in mind, I forewarned Ms. Tunson that if either of these toilets hypothetically malfunction after the electrical is finished, then a diagnostic charge will have to apply in order to get them properly working. This applies since they are customer supplied. I got both toilets in place and secured with the new c

Install new water line from meter to house where blue pex is coming through the foundation approximately 60 feet. Test for leaks at both connection. No leaks were found. Cover up ditch and lay wheat straw. Comes with 5 year parts and labor warranty. Not responsible for landscaping.

Deposit for water service.

At today’s visit, I spoke with Mrs. Lisa. She informed me that the string lights underneath the deck constantly flicker and stop working. Along with this the pool vacuum will do the same thing. Sometimes the gfci in the basement will trip when this happens. Additionally, she informed me that she had a gfci by the pool that was very difficult to plug into. With this information in mind, I provided an estimate for troubleshooting as well as replacing a gfci to which Mrs. Lisa agreed. During the diagnostic, I determined the string lights were loosing a neutral connection. I traced the wiring out and located a connection in the outdoor receptacle by the downstairs back door. In this outlet box, the neutral connection was wrapped around the terminal screw but not tightened down. To correct this, I cut out the damaged section of wiring, and remade the connection which restored proper power. I tested the string lights and hot to neutral connection with my meter and it has proper voltage. Addi

Upon arrival customer stated that the ice maker box will not shut off after they removed the fridge. Upon my inspection I found that the old gate valve ice maker line has failed and needs to be replaced. I gave the customer a price to replace the ice maker and she agreed Supply and install an ice maker box Cut Sheetrock around the the existing ice maker box to reveal the water line 1 year parts and labor warranty Keepsmiling is not responsible for any Sheetrock repairs Thank you for choosing keepsmiling plumbing, electric, heating and cooling!

We replaced a 3/4” check valve at meter, 4 months ago. Now there is water in both meter boxes. Upon diagnosis under warranty found that the check valve was not leaking, rather another section of pipe 6 inches away. I made repair under warranty. However Mr. Reiland wanted another meter box and they have a pop up assembly in hall bath that is malfunctioning. Added meter box and repaired pop up. Charged discounted price for box and pop up, in good faith.

Arrived at homeowners home. Homeowner was having a leak underneath the kitchen sink. After talking with the homeowner they explained that when you use the kitchen sink, it will leak from the handle as well as leak underneath. I explain to the homeowner that it is most likely the cartridge that has gone bad and is leaking through the handle body itself causing the leaks. I explained to the homeowner that I would like to check the pressure because pressure is one of the leading causes to the cartridges going bad. I explained that I would have to check it at the water heater. The homeowner show me the way to basement where the water heater was located. I check the pressure and found that it was 110 psi. While I was at the heater, I also noticed that it was from 2015 telling me that it is going on 10 years old. While we were down there the homeowner wanted me to take a look at the sub pump due to it constantly going off when there is no water being used. the homeowner explained that there

Install waste pump within 5' for kitchen, laundry box and dishwasher. Install water lines for ice maker box, kitchen, laundry and dishwasher. Estimate is for rough in only. 1 year parts and labor.

Customer has comfort system style hot water recirculation pump coming off hot side of water heater. It appears to be burned out, customer says it is not working. Existing water heater is 9 year old Bradford white. Gave quote for new pump and offered immediate replacement. The customer wants to get multiple quotes and has someone else scheduled today. I gave discounts on quote and said I will credit back service fee if he does have me return. I will also swap out the crossover tee under sink at far end of home. There will be 1 year warranty on repair. 39 was paid today via credit card.

At today’s visit to Straub residence we spoke with Mrs. Straub about the microwave circuit, the basement tv receptacle, flushing up the receptacles, install a type 2 surge protector, and fixing a non working receptacle. A diagnostic for the microwave came up with replacing the dual function breaker with a standard breaker. Upon acceptance of our work, we proceeded to remove the old tv receptacle and put in a recessed tv box. We replaced the non working receptacle and flushed all other receptacles. We proceeded to install 1 20 amp standard QO breaker to solve the microwave circuit issue and then installed the surge protector and breaker. (1 year warranty)

Arrived at customers home, she informed me that her expansion tank was leaking. After looking at it, I realize it had a hole in the top replaced with new expansion tank. 1 year labor warranty.

Upon arrival customer stated that they had a leak on their main service line in the yard there was a wet spot they wanted a estimate to replace the whole line I gave the customer an option to do a repair for now and a option to do a full service line he just wanted to get the repair done and maybe think about replacing the line in the future. I did a diagnostic to try and find the leak. As soon as I found the leak, I gave the customer a price and they went with my estimate. I cut out a section of the broken pipe and replaced it after I did the repair. I turned on water and tested for any leaks, and there was no leaks. There is a one year warranty on my repair. Thank you for choosing keep smiling.

Gas leak on 1 inch coupling going into the house. We will need to undo gas line from meter to get to coupling. We will re install 1 inch black iron coupling. Re spray black iron pipe with galvanizing compound to ensure no corrosion or leakage. Test for leaks. Comes with 1 year warranty.

Upon arrival customer stated that she has a leak that she thinks is coming from one of the toilets upon my inspection I found that the leak is coming from where the supply line connects to the fill valve and also a small drip from where the fill valve connects to the tank I also observed that the water has leaked under the wall and into the hallway and has buckled a lot of the hardwood floor and there is also water leaking into the basement I presented the customer options to get these issues fixed and she stated that she has been in contact with her home insurance company and it needs to call them to get approval and the funds Thank you for calling Keepsmiling, plumbing, electric, heating and cooling!

Returned to customers home for 2 new issues. He did get restoration company out that took down lots of sheet rock in garage and pulled up floor and vanity in master bathroom. Restoration company showed customer 2 additional issues. 1st was a nail was hammered into sewer line in garage ceiling. This has obviously been here for many years and it never showed signs that it leaked. I did pull nail out and used epoxy putty to seal the small hole. Putty cured in 15 minutes and it’s rock hard. No leaks on drain line. The other issue when vanity was removed the left side individual shut off valves were constantly leaking. They put caps on them but also still dripped from packing nut. The right side valves appear to be fine but are same exact style. This is also the bathroom that had the valve blow off from toilet. I recommended to replace all 4 valves since the vanity is not here and everything out of the way. The bathroom will have all stops in it brand new stainless steel quarter turn ball v