Dacula, GA

On arrival diagnosed 2013 Rheem 80% gas furnace/2.0 ton ac system for causes of leaking and water in pan. Flushed two gallons of water through condensate drain line. Vacuumed approximately 5 gallons of water out of safety pan. Found that filter rack requires a 16x25x1 filter , however system had a 16x20x1 media filter which homeowner states that is the size she’s been told to order in the past. Discussed findings with homeowner and she states system has been low and recharged several times in the past indicating she has a refrigerant leak in system. And the filter being the wrong size for an unknown amount of time indicate evaporator coil is very dirty and has a leak. It is recommended to replace system as this one is out of warranty. Checked refrigerant pressures, subcooling, DeltaT and have a 21° split between return air and supply air temperatures. We will schedule visit from comfort advisor for tomorrow 10-2. Thank you for choosing Keep Smiling. Have a blessed day.

The Revels have a 13 year old Rinnai RU98 tankless water heater that has never been descaled and is coding out with a code “10”. Code “10” is a mixture problem. Upon diagnosis found that gas burner is malfunctioning causing unit to shut down with mixture problem and heat exchanger has significant build up of lime scale inside. We DO NOT recommend attempting to repair this unit. Considering that all warranties are now void, the costly repair option with no warranties and the condition of heat exchanger. We Gave the Revels a quote to replace unit outright and will credit back diagnostic fee if they have it replaced by the end of May. The Revels stated that they need to think about it and get back to us when they are ready.

Install and supply Kohler toilet in master bathroom

Upon arrival customer stated that she has a toilet leaking from the base and has 4 faucets she’d like installed. Upon inspection of the toilet I found that the leak is coming from a bad wax seal and explained to the customer that we will need to pull up the toilet and reseal it with a new wax ring to fix the issue. The faucets she wants install are for the hall bath, the master bath double vanity, and the kitchen sink. I presented a price to the customer to get the issue fixed and faucets installed and she agreed. Today I Replaced 3 bathroom faucets with customer supplied Moen faucets Replaced the kitchen faucet with a kholer kitchen faucet And pulled and reset the hall bathroom toilet with new wax ring to fix the leak. 1 year warranty parts and labor No warranty on customer supplied fixtures. $865 bundle discount Thank you for choosing keepsmiling plumbing, electric, heating and cooling!

Estimate to preform toilet rebuild in hallway bathroom. Estimate includes all labor and material New internals installed in hallway bathroom toilet. No leaks after repairs. Thank you for choosing Keep Smiling

I arrived on the job and spoke with Mrs. Helena about what work she would like performed. She requested the bulbs in the fixture of her kitchen be replaced, but I informed her that the fixture had LEDs integrated within and that I would be unable to replace bulbs. I wrote up a price to replace the fixture and presented it to her. We were unable to come to an agreement today so the dispatch fee was collected.

On arrival performed maintenance inspection on one 2020 Lennox 80% gas furnace / 4.0 ton Ac. Checked all electrical and mechanical components. Checked and replaced one 20x25x5 media filter. Checked blower motor and blower wheel, ductwork, thermostat, evaporator coil, condensate drain line and flushed, DeltaT and have a 20° split between return air and supply air temperatures, condenser coil, voltage, amperage, and capacitance. Also found some damage to exterior wall inside attic, looks as if the insulated wall has fallen exposing the vinyl siding outside. Informed homeowner of this so he could have repairs made before damage can worsen. Found no other issues or concerns at this time. System is cooling as it should. Thank you for choosing Keep Smiling. Have a blessed day.

Replaced 6 month sediment filter I basement and replaced 1” check valve at meter.

Upon arrival, customer stated that he wanted a water heater flush. I gave him a price to do that. He also showed me a hose bib that was really seized and really rusted the hose that they had attached would not come off. I told him I would try my best to try to take it off before I would charge anything but he went with the water heater flush to begin with while I was flushing the water heater I was inspecting the hose bib and concluded it would be best to replace it. I gave him a price to replace it, and I saw that he had high pressure at the house. He told me to send him the estimate upon completion of work. Everything was running fine. Thank you for choosing keep smiling plumbing.

Arrived at homeowners home. Homeowner had a leak on her water service line. When I arrived, the homeowner explained that she has already dug it up and found the week so she just needs it repaired. She also explained that she has dealt with the same issue before and that’s why they had to remove the trees because it was doing damage to the water service line, and now this is the remnants of it. I wouldn’t turn on the meter and went back to the hole to see if I can find where the leak was coming from and the leak was coming from about a foot back from where the hole was. I explained to the homeowner that we would have to dig back a little and find where the week is coming from then cut it out and make the repair. I gave the homeowner an estimate to do a water service line repair. The homeowner accepted. I did the work. I turned the water back on to check for any leaks and functionality and all is well. Thank you for choosing keep smiling Plumbing in electric heating and cooling. There

Arrived at customers house for quote to install ring doorbell also wampnted to know about camera in which they have to get permission from owner since they renting did install doorbell and had to wait for customer to go return cause they purchased wrong one

Client called us out to the home for a plumbing issue with the garbage disposal. Preformed diagnostics and found broken stone/metal in disposal and disposal is leaking. Replaced disposal with a new badger 1/2hp. No leaks after repairs and cleaned up all job related debris. Home pressure- 60 psi Thank you for choosing Keep Smiling.

Customer stated kitchen faucet was leaking from below handle,took handle off and found nut that holds cartridge in was very loose,tightened and tested and was not leaking.

Returned to follow through with replacing Mr. McDonald’s main water service line. With the collaboration of the subcontracted dig crew, we successfully replaced it without issue. Everything was ran with 1 inch material. There is a new duel check valve at the meter, a ball valve shut off by the PRV, and a Zurn 70XL double union model PRV. Black poly was used for the pipe. The trench was filled in after the pipe was ran. We pressurized the system and found no leaks on the new connections. Mr. McDonald is satisfied with the water flow in his home. I advised him to inspect the connections at the two meter boxes over the next few days. It was a pleasure helping you today! Thank you for being a Keep Smiling customer! * 5 Year Warranty on the pipe and connections. * 1 Year Warranty on the PRV.

Rebuilt toilet in master

Customer called us out for a leak on the hot side of the water heater. Preformed pressure check and provided estimates for repair in hard to reach location. Estimate to repair leak above water heater. Estimate includes all labor and material . No leaks after repairs. Thank you for choosing Keep Smiling

Estimate to preform leak search in garage ceiling. Are has existing black mold and is believed to be related to the shower but will have to has access to determine the exact location. Estimate to auger the basement water closet as well as clear minor blockage in sink drain. If additional machine is needed for sink drain price will be adjust to that task cost in the price book. Estimate to remove and replace existing water closet with a new Kohler cimmeron. Estimate includes all labor and material as well as disposal of old water closet. With installation a new supply line, flange bolts, and wax ring will all be installed with new toilet. In addition we will be removing the pedistool sink and installing a new vanity in the basement bathroom. All material and labor included.

Extended gas pipe behind stove so new stove will fit. KEEP SMILING IS NOT RESPONSIBLE FOR DRYWALL DAMAGE

Customer states having high water bill,checked meter and not turning,checked all three toilets and are not running,checked water pressure and was 55 psi,checked ticking noise in bathroom on main floor when water ran in bath above and is just expansion in drain,no water showing up in ceiling.

Customer showed me where they were replacing their valves customer told me that he put two nuts on it trying to screw it on to the toilet I took off a second one off fill valve he had everything else in there looks like during installation they may have messed up the flow valve upon turning water back on The bidet was leaking it seemed like during the installation of the new fill valve. They had maybe broken half a piece on the bidet. Pressure to the house to make sure that it’s in a safe range. The pressure read 80 PSI. Replaced the pressure reducing valve and also saw that they had no expansion tank and the water heater was piped wrong and the wires were exposed as well. I informed us all to the customer and gave him prices for everything that we discussed today. The estimates are good for 30 days. Thank you for choosing keep smiling Plumbing

Sewage pump not working,removed and replaced sewage pump,lid and check valve.tested and working fine.

All four toilets in home are running and need fill valves and 3” flappers replaced ,water pressure was fine.replaced fill valves and 3” flappers in all 4 toilets.tested and not running.

Replaced garbage disposal with customer supplied, located in kitchen

Customer requested an outdoor outlet for his outside kitchen. This outlet is a dedicated circuit running 20 A.

Upon arrival, I was greeted by Mr. McDonald. He informed me about his predicament. The nearby construction of new houses is forcing him to have his water meter. This causes him to have his main waterline replaced as well. We spent time walking his property to brainstorm what it would take to perform this project. Mr. McDonald is aware that an estimate provided during today’s visit would be under an assumption of where the meter might be relocated. We may need to reassess once the meter is installed. I also inspected the pressure valve and thermal expansion tank. Both are healthy. A provided a couple of options for Mr. McDonald to hold on to while we wait for the new location of the meter. We will be contacted back accordingly. The dispatch fee was charged today.