Cumming, GA

Upon arrival customer stated that they got two toilets that they wanted me to install upon looking at the toilets I seen that it was a one piece toilet with a special flange that needed to be installed I seen that they had this flange already installed but I could tell that they had it installed wrong. I gave customer two prices for each toilet. Customer just wanted an estimate again the estimate is good for 30 days. Dispatch fee was waived. Thank you for choosing keep smiling

Upon arrival customer stated that he had his supply line on his upstairs toilet that was leaking he show me a picture where I seen that it had actually snapped I also seen the emergency stop was not closing all the way so I gave the customer a couple options that including the emergency stop and the failed supply line for the toilet. Also, he showed me the water heater that we installed back in 2023. He had a couple inspector saying that it wasn’t up to code. I put a drain on the T&P line since that’s why the inspector was failing the water heater. Customer went with my estimate I replaced the emergency shut off valve and I replaced the supply line. I left the supply line with a customer so he has that to show insurance and I put a drain on the water heater so It can pass inspection. Both the supply line and emergency stop have a six month warranty. Thank you for choosing keep smiling.

I arrived on the job and spoke with Mr. Williams about what work he needed performed. He showed me to the panel where two arc-fault breakers were nuisance tripping. I wrote up a price to replace both breakers and presented it to him. He wanted to confirm it with his wife before accepting my work, but was unable to contact her. Dispatch fee was collected.

Today we came out to compete Installation of a new expansion tank on cold water line beneath water heater. Eliminate old expansion tee located in laundry room and capped 1/2in pex line. After work was completed, turned water back, pressurized lines and tested. No leaks were detected and pressure was found to be at 50psi. One year warranty on parts and labor. Thank you for choosing Keep Smiling Plumbing.

Technician came out to replace fan blade for condenser. Upon arrival, technician replaced fan blade and plugged in wiring for power. After a call for cooling, technician checked capacitor which is in good standing. Technician also checked refrigerant pressures which are in normal range. No other faults found at this time. Thank you for choosing Keep Smiling, have a great day!

Upon arrival, customer stated that there was a pipe that was constantly leaking located in laundry room. After further inspection, determined that pipe was the drain line for an expansion tee. Tee failed which is causing constant water running into laundry box drain. Presented quotes on repairs and customer declined for today. Stated that he will contact is the next day. Thank you for choosing Keep Smiling Plumbing.

Upon arrival, customer stated that he had a leak somewhere because he saw water in the middle of a hallway. I seen that there was A mop area and seen the water was overfilling and seeping into the hallway. It was not draining properly due to it being clogged I gave the customer a price to unclog it by running a sewer machine. He did not want to get it drained, and just wanted to pay the dispatch fee. Thank you for choosing keep smiling

Upon arrival, customer stated that they had a constant leak inside their pantry area. He had told me that he had already checked all restrooms and there was nothing leaking so it had to be a pressurized line. I went ahead and cut open the ceiling. He was well aware that we don’t put back any sheet rock and that he had a guy that would come back And repair the ceiling upon cutting the sheet rock. I seen that it was a hot line that was leaking. It had a pinhole leak after discovering the pinhole leak. I gave the customer a price to get a good section of that pipe cut out and put in a fresh new pipe. I added a $50 off coupon and customer approved my estimate. I cut out the section with the pinhole and put two couplings, turned on water and made sure that there is no leaks. I cleaned up my workspace and made sure to keep everything clean. There is a one year warranty on the repair that I made thank you for choosing keep smiling.

Issue: upstairs system isn’t cooling. House has 3 systems. Furnace is gas Carrier about 21 years old located in the attic and it does upstairs. There isn’t an air filter, customer said that he took it odd last night, he is been using 16x20x1 fitler, correct size is 16x25x1, suggested to replace it. Found blower motor run capacitor weak reading 4.6 out of 7.5 mfd, this is putting more stress on the blower motor, suggested to replace capacitor. Found blower motor bearings wearing out, suggested to replace blower motor. Found blower wheel dirty, suggested cleaning it. Found control board with a resistor that has been overheating, suggested to replace control board. Condenser is 3.5 tons Lennox about 4 years old located right side of the house with R410a refrigerant. Found dual run capacitor weak at the compressor side, reading 42 out of 45 mfd, this is putting more stress to compressor, suggested to replace capacitor. Found condenser coil dirty, suggested a deep cleaning to it. Found suc

Technician came to diagnose motor for damper. Upon arrival, checked for power going to motor to make sure it was not a faulty zone board. After diagnostic check technician picked up new motor. After installation technician then tested new motor. New motor is operational upon departure. Thank you for choosing Keep Smiling, have a great day!