Cumming, GA

Customer stated that there was a pipe blinking in the ceiling in the basement upon Checking and Running some test by running water at the shower and tub and flushing the toilet several times I did not see any sort of leak. Everything seem dry as well no wet spots I informed the customer what I saw and I told her to just keep it close eye on it. I charged and collected the dispatch fee. Thank you for choosing keep smiling plumbing

Install gas range to existing gas line.

Arrived at homeowners home. Homeowner had the front hose bib that was leaking so they had shut it off. After talking with the homeowner she explained that they have shut it off about two years ago cause it started leaking and ended up walking into the living room on the other side of the wall. I started by turning on the shut off valve for the hose bib and belvedere shut off valve was what was actually leaking. The homeowner was also interested in having her pressure checked because she felt like it was a little high. When the homeowner’s husband arrived, we went upstairs to check the pressure at the washer due to the water heater drain wanting to week when it is opened and the back house of having a water saver on it. While I was at the water heater, I found that the water heater was from 2013 and is 12 years old. I explained to the homeowner that water heaters tend to only last 8 to 12 years depending on the setting and he is about at the end of his life span of the heater and needs

Upon arrival customer stated that he wanted a water heater flush. The special $48 water heater flush and tuneup. Before I drain down the water heater I checked pressure pressure was really high close to 100 times for Mr. customer and give him a price to replace his Zurn PRV he agreed with the price. I went back with a Zurn PRV I put two new gaskets on both unions. After flushing the water heater and replacing a pressure reducing valve, I turn water on to the house. I checked pressure again to the house. It was back to a safe pressure. It was set at 70 psi. There is a one year warranty on the new pressure reducing valve. Thank you for choosing keep smiling plumbing.

Open arrival customer stated that he wanted his shower cartridge replaced I gave him price to replace it upon starting to remove the cartridge it was really seized on and I couldn’t get it out even with a roller I couldn’t get it out I informed as to the customer I gave him a price to replace the whole shower valve you excepted my estimate. I went back with another Moen shower valve for a simple installation. Upon installing the new shower valve I checked for any leaks there was no leaks. There is a one year warranty on the work performed today. Thank you for choosing keep smiling plumbing.

Replaced customer supplied 3 and 6 month filter cartridge

Upon arrival, I was greeted by Mr. Camacho. He escorted me to the downstairs guest bathroom to show me the issue they have recently experienced. The toilet would struggle with flushing, it would also gurgle, and the sink would backfire when the toilet flushes. After some assessing and brainstorming, my best opinion was that it was some kind of blockage within the pipe. Mr. Camacho also showed me that the toilet would leak at the base when flushing. So the toilet also needed to be reset. I provided an estimate for removing the toilet, running a sewer machine, and resetting the toilet. Mr. Camacho agreed to the estimate, allowing me to move forward. I removed the toilet and ran my sewer machine. I also inspected the sewer pipe with my 100 foot long sewer camera. No debris was found, and no defects were noticed. I confirmed with Mr. Camacho that the pipe is clear before resetting the toilet. Upon resetting the toilet, I tested the drain quality again. It gave the same results as it did w

Customer had leak in main line likely under Japanese maples,replaced main line from meter to house with bore under walkway,turned water on and no leaks,also installed ball valve at meter in valve box,water pressure was 50 psi which is fine.

Ms.Gunnison had a couple of items that she wanted for us to give a quote on. I have went over all options between the stairway and dining area. She didn’t like the first price but I’ve worked with the manager to better suit her needs. We’ve landed on a price that she likes but unfortunately the fixture is broken at the top of the fixture where the chain links hold. This piece appears to be removable so Ms. Gunnison will try to get this resolved or get another fixture. She will contact us when this is resolved so we can install it. She did have another contact that would possibly install the fixture for 200$ but they don’t work on any electrical with the possibility of having to install a brace box for heavier set fixtures. The other items we went over are the dining area fixture replacement, kitchen light retrofit, pot rack, and removing the base of a broken bulb. For right now she’ll want to stick with the stairway fixture.

On arrival installed new Honeywell smart thermostat. Once we installed new thermostat found that the new tstat is faulty. Tested system by bypassing tstat and jumped to ac. System began to cool. Homeowner is returning faulty thermostat and he will be able to simply attach new tstat to baseplate as technician left baseplate and all wires connected properly. Added $50.00 off coupon per service notes. Thank you for choosing Keep Smiling. Have a blessed day.