Cumming, GA

Reinstalled dryer outlet fell off wall Reinstalled wire in fan Tested and working properly

I was met on site by Mr. Harris. An appointment was scheduled with Keep Smiling for a couple of reasons. Inside the house there is a powder room in which the P-trap keeps falling off. This was most likely due to the washers at the connections being worn out and allowing the P-trap to slip. Outside of the home by the outdoor grilling area, there is a spigot that drips along with a PEX connection adapting to a four-way hose split that needs to get reconnected. Mr. Harris allowed me to inspect the water pressure and both thermal expansion tanks. The pressure is perfectly good, and the expansion tanks are healthy. I briefly assessed a game plan for replacing everything and put together an estimate. Mr. Harris agreed to it, allowing me to move forward. I gathered all necessary parts from the nearby Home Depot and got started. The existing P-trap was a 1-1/4” chrome style. The rough in is PVC. I switched the P-trap to a plastic tubular style and upsized it to 1-1/2” for accommodating better

Issue: 3rd floor system not cooling because outdoor unit isn’t operating due to a faulty dual run capacitor. House has 3 systems. Furnace is gas Lennox about 20 years old located in the attic and it does 3rd floor. It has a clean air filter 16x25x1. Found blower motor run capacitor weak reading 4 out of 5 mfd, this is putting more stress on the blower motor, suggested to replace capacitor. Found blower motor bearings wearing out, suggested to replace blower motor. Found blower wheel dirty, suggested to pull it out and clean it. Condenser is 1.5 tons Lennox about 20 years old located right side of the house with R22 refrigerant. Main reason for the system not cooling is because outdoor unit wasn’t operating due a faulty capacitor and a melting high voltage wire that is connected at capacitor, explained customer that this usually means that compressor has been overheating and pulling high amps and it caused the wire to burn and the capacitor terminal leads, suggested to replace capacit

I was met on site by Mr. Burgess. An appointment was scheduled with Keep Smiling with regards to a bidet washlet he recently installed. He made mention that there is a leak on one of the connections. When examining the installation, I noticed that there is an extra part that needs to be taken out in order for the connections to be proper. Mr. Burgess allowed me to inspect his water pressure and thermal expansion tank as well. The water pressure is within the appropriate range, but the thermal expansion tank had failed. I explained the function and risks related to the expansion tank. I provided options for doing the work. Mr. Burgess declined due to pricing. The dispatch fee was charged today. It was a pleasure meeting you today! Thank you for calling Keep Smiling!

Arrived at homeowners home. Homeowner was wanting their water heater flushed and they had an issue with the toilet leaking in the master bathroom. After inspecting the master bathroom, I found that the flush valve flapper was leaking. After inspecting the toilet, I found that it was a Mansfield toilet would be dual button flush valve. I explained that I would have to take apart the first valve in order to get to the flapper. And I noticed that the fill valve was older, so I recommended a tank to overhaul repair kit. From there I was able to give the homeowner an estimate to do a full overhaul tank to bowl kit and a $99 water heater flush and tuneup. The homeowner accepted. I drained the heater, and while it was draining, I took apart the flush valve and took out the flapper portion and tried to find a replacement, but was unable to. I explained to the homeowner that I would have to order it and when it comes in, we will give them a call and schedule me to come out and replace it. I fin

I was met on site by Mr. Phillips. An appointment was scheduled with Keep Smiling due to a couple of fixtures dripping. I was escorted to the master bathroom and shown that both the stand-in shower and the soaking tub are both constantly dripping. I explained that this is typically due to the cartridges and stems needing to be replaced. There was a separate shower in the basement that Mr. Phillips wanted to show me as well. The issue with this one is the hot and cold water don’t seem to regulate properly. I confirmed that to be true. I explained that most likely either the lines are crossed inside of the wall, or the cartridge is positioned improperly. I inspected the water pressure and the thermal expansion tank and found that the pressure is exceedingly high and the expansion tank had failed. I explained the function and risks regarding both. Mr. Phillips agreed to get pricing for everything. I went over the estimate with him. The only thing I wasn’t charging for was the downstairs s

Came out to the Johnson residence to do a thorough assessment on a tv outlet install and a microwave outlet will come back Friday to do work.

Pressed reset on disposal and unjammed with disposal tool. Disposal now works and there’s no more clog. Recommend replacement or removal based on age of unit. No warranty on drain clearings. Thank you for choosing keep smiling.

I was met on site by Mr. Chiou. An appointment was scheduled with Keep Smiling due to a possible ceiling leak. The home is currently vacant as Mr. Chiou uses it as a rental property. The ceiling on the main level is stained in the living room area. There was already a couple of holes cut open by a handyman. Unfortunately, the handyman was unable to find anything. I explained to Mr. Chiou that I will need to charge a diagnostic price adding that I will be cutting more sheet rock and attempting many tests for re-creating a leak. He understood and agreed to the diagnostic charge. Immediately above these stains is the master bathroom. The rest of the plumbing is nowhere near the stains. I exposed the plumbing beneath the shower and soaking tub. I also exposed the valves for the two fixtures. I performed many tests and ran a lot of water. At no point did a single drop of water get created. The support beams and subfloor were dry with no signs of saturation. Mr. Chiou was with me the entire

Upon arrival, customer stated that they had a leak where their water heater was she told me that her husband had gone up and taken a look and said that there was a leak on a pipe next to the water heater I got my ladder and I got a flashlight and I saw that it was dripping from a hot water line coming from the hot water heater. Customer said she wanted an estimate. I gave her a price to fix the leak today I explain to her that it could get worse and worse and worse I also checked pressure to make sure that the house had save pressure for all her plumbing fixtures pressure was good to the house customer approved my estimate and I went back with a new pro press 90 and a new pro press stop coupling. I turned on the water again to the house and check for any leaks. There is no leaks. There is a one year warranty on my repair. Thank you for choosing keep smiling plumbing.