Covington, GA

Upon arrival customer claimed to want a shower head replaced and a filter to be secured to the wall. Customer already had installed the filter but did not know where to secure it. Since we did not have a specific task I only charged her a diagnostic fee to secure the filter and replace her shower head. When agreed I began work, when finished I tested every thing for proper function. Thank you for choosing keep smiling plumbing !!!!

Upon arrival homeowner stated that the kitchen sink has a leak some where that caused mold in the kitchen cabinet. After being lead to the kitchen cabinet I stated testing the drains to see if I can recreate the leak because it was not actively showing it self. After about 15 to 20 minutes of testing the sink I could not find a leak anywhere in the kitchen cabinet. After talking to the homeowner about the findings I then asked her if she would like to have our restoration company come out and have a look (She agreed). After contacting Emma with Hampton restoration about the situation I then went to check on the pressure on the home and found that the water heater was 8 years old with black water coming out the bottom of it. I then informed the homeowner about the black water and why that happened to old heater and left an estimate with them. Thank you for choosing keep smiling plumbing, electrical, Heating and Cooling have an amazing day.

Ms.Mattox had no power in the living room space. After asking a few questions about the problem I started troubleshooting. I found that the outlets are backstabbed and the wire burnt. This is very common as I explained it’s not a breaker issue but a connection issue. The expanding and contracting while in use will wear out the retaining feature of the outlet. Little small arcs will continue to happen while being used until it works it’s way out. I’ve explained that it’s not a matter of if but when. This will occur in the future and strongly recommended the entire home to Redevice. While replacing the first burnt outlet the other outlet before was also burnt. The ones after will eventually follow. The wires are no longer white. they’re now brown at the tip. For this reason I explained that we can only provide a warranty on the ones replaced. Currently all outlets are now working on that circuit. I have applied an additional 300$ discount towards the entire Redevice. For any further

At todays visit, Mr. Charlie showed me around the property and explained that tenants had been living in the home without power for a considerable amount of time. The city of Covington left a note stating the electrical system needed to be looked at by an electrican. It was observed that the meter and mast had been ripped from the wall it was secured to causing damage to the roof and the eve. To repair this, a new meter/disconnect would need to be installed along with a new mast. Doing that work requires a permit with the county in which he reqire other things be updated as well consisting of the grounding system, panel replaced, surge protection installed, and smoke detectors added in required locations. I provided and estimate for this work to which Mr. Charlie agreed to and the work has been scheduled for Thursday and Friday of next week. A 1/3 deposit was collected at today’s visit to lock out the two dates for the work as well as acquire the necessary material to perform the work.

Replaced up to 2’ of 1 1/2” drain line under kitchen sink to remedy leak

Came out to the clay residence to swap old taps out that where metal and causing a short to Polaris taps.Upon turning power back on discovered main breaker was faulty as Well and is under warranty from initial install date so the tech replace main breaker as well.

Came out to the Clay residence to determine why the generator wouldn’t turn off upon diagnostic discovered the Polaris taps inside of the meter combo where metal and touched each other which caused it to short out will return tomorrow to swap out Polaris taps with a better quality tap.(no warranty.)

Reps Fed fill valve, flapper, and supply line in both upstairs toilets. Turned on water and checked all work for leaks and proper function. No leaks found at this time. All work comes with 1 year warranty parts and labor. Thank you for choosing Keep Smiling.

Arrived at customer house for quote for outlet and change two flood lights that are customer supplied and twenty feet high customer advised price to much

Upon arrival, customer stated system wasn’t cooling properly after further inspection of outdoor unit found capacitor of 45–5 was bad and needed to be replaced also found condenser coil to be dirty and needed to be clean after speaking with the customer and replacing the outdoor capacitor. We noticed that the Freon levels were low And the delta T was not in a working proper margin after conversation with the customer he opted to go ahead and add the 1 pound of 410a refrigerant to bring system up to cooling properly after cleaning the out door coil customer stated that one of her ducts was cut and wanted to be put back in working order. Upon inspection we found a broken piece of 8 inch flex duct coming from the supply plenum we recommended to the customer that she would need a 10 foot piece of 8 inch flex as well as an 8 inch elbow again for it to be proper after the inspection of the indoor unit we also found that the blower and blower assembly needed to be cleaned as well. All of th

Technician came for no cooling call. Indoor unit was operational and the fan was on outside. Compressor was not pulling any amperage. After replacing capacitor compressor was working. Began checking refrigerant pressures and they were very low. After receiving permission from resident, technician conducted an electronic leak search. Got alerts from multiple locations on outside condenser. Indoor coil had visible leak spots. Explained to resident it was in his best interest for full system replacement instead of pouring money into this current system. Outdoor condenser was never registered but still falls under 5 year warranty. Resident agreed to speak with our Comfort Consultant tomorrow’s from 10 to 12 pm (5/14/25). Technician then returned old capacitor to unit and removed charge from invoice. Thank you for choosing Keep Smiling! Have a great day!

I arrived on the job and spoke with Mr. Barber Jr. about what work he would like performed. After looking it over I explained to him the price we previously gave him over the phone. I then got to work installing a 14-50 Nema outlet beneath the panel for an EV Charger to be installed by the customer tomorrow. Once completed with the work I presented it to our client and collected payment. 1 Year Warranty

Customer stated that there was a water leak from upstairs bath down to laundry room ceiling. Was able to determine that leak was coming from copper pipe that’s stubs out for tub spout. Pipe needed replacing. Called customer to explain repairs needed but she was not able to get in contact with husband. Sent quote on repairs and they will contact us after decision is made. Collected dispatch fee for today, thank you for choosing Keep Smiling Plumbing.

Upon arrival customer claimed to want a water heater flush. When taking me to his heater I asked if he has ever done one before and he said no. Since the heater was still in good shape I continued on giving him the quote. After giving him the price he agreed and signed off to the estimate. Before starting I told him I was going to be inspecting his plumbing system while I hear and if I see anything that needs to be dealt with I will mention it to him before continuing. He agreed and let me proceed to do the work. I checked pressure and it was at 70 psi Expansion tank is in good condition too After flushing I turned water on to fill and turned heater on last. Thank you for choosing keep smiling plumbing !!!!!

I arrived on the job and spoke with Mr. and Mrs. Little about what work they would like performed. After looking over the job I wrote up a price for installing two circuits in two different locations to for a dryer and for a stove. They will be deciding wether they want to move forward with us or not and will contact us accordingly.

Upon arrival costumer stated he had a yard hydrant that was leaking. After further inspection I noticed it was leaking due to told age. It was located in the front of the neighborhood on the right hand side behind the brick wall. There was too many roots to dig by hand. Costumer approved estimate to replace the hydrant using a mini excavator to rip the roots out and install new one. After installation was completed I turned the water on to make sure y installation was free of leaks. Parts and labor have 1 year warranty.

I arrived on the job and spoke with Mr. Whitley about what work he needed performed. After showing me to the issue and looking it over, I wrote up a price for replacing the faulty ballast within the fluorescent fixture installed in the closet. I presented him with the price and moved forward with the work once I collected a signature. I replaced the ballast to find the new one I installed was faulty as well. I then ran to Home Depot to purchase a new ballast. Once I returned and got it wired in, I tested to confirm it worked and showed it to Mr. Whitley. He was more than pleased so payment was collected. 1 Year Warranty

KSPEHC was called out for possible leak from master shower. On site tech was shown to the master bathroom. After a little investigating tech was able to determine water was originating from the toilet and not the shower. Visible water was escaping from the tank bolts. Toilet was also letting water escape from the tank to the bowl. Chair for flush seal was set too long and causing itself to get caught under the flapper when it closes. Tech was also shown another bathroom in the hall where the tub spout was constantly dripping. Tech provided options for necessary repairs to include rebuilding the shower valve and making necessary adjustments to the master toilet. Approval was given for tasks to be performed. After repairs were made tech pressurized the home and inspected tub spout for leaks. Tech also made sure toilet was functioning properly and not allowing water to escape. No issues at this time

Ms.McKenzie had an issue with two things first was the under cabinet lights and the other was the Gfci in the garage. The under cabinet lights weren’t turning on probably because someone accidentally turned off the of the lights on the switch in the lights themselves. It’s normal it happens sometimes when guest don’t know of the main switch. The lights are working correctly after turning them back on at the switch location on the light themselves. The GFCI located in the garage would trip the circuit when plugged into the top half of the outlet. I found it to be damaged with overheating marks on the side. I’ve also grabbed an amp ready from the circuit while having this circuit under load. The garage door pulls roughly 5.8amps when activated. The freezer pulls just shy of an amp around .75 amps. I’ve replaced the device and tested it while having the freezer connected and found only one issue. The freezer at the front has a lot of heat. The outlet is good now. I’ve informed her that

Install new prv in closet of downstairs bedroom. Current prv is not letting enough water through to service house. New prv will fix the problem. Prv set to 55 psi. Comes with 1 year warranty. Turns finance

Upon arrival customer stated that there is a leak on the main shutoff valve before the pressure regulator. Upon my inspection I found that the leak is coming from the packing nut of the gate valve and let the customer know that it will need to be replaced I also took a pressure test and found the houses water pressure to be in between 120-130 which is almost double what the fixtures in the home are rated for. The high pressure has also caused the thermal expansion tank to fail. I presented options to the customer to get these issues fix and he decided to get the gate valve replaced today. Today I replaced the old gate valve on the main water line inside that home by the water heater for a 1/4 turn shut off valve. 1 year warranty

Tech came to install new return grill (16x25). Filter was located at air handler in laundry room. Thank you for choosing Keep Smiling! Have a great day!

At today’s service, Mrs. Daylin was looking to have a garbage disposal wired that was just recently installed. As it was newly installed there was not wiring present. We discussed two options for wiring of the disposal. The first consisted of using an existing switch box and running a Switchleg from this switch down to the disposal to power it while giving it gfci protection. The second option consisted of running a dedicated circuit for this disposal so that it running would not interfere with other existing circuits and run the risk of tripping. Mrs. Daylin elected to move forward with utilizing the existing wiring of a switch above the counter. Therefore, I cut two total holes, one above the counter beside the switch and one below the counter in the cabinet beneath the sink so that I could install the Switchleg wiring. Once the wiring was in place, I removed the existing switch and replaced it with a gfci/switch combo. I then wired the garbage disposal. Once power was restored, the

Upon arrival customer stated that his master bedroom restroom was all clogged up and would not drain he said that he checked the clean out right where he gets out of the house into the septic tank and it was all dry which meant that there was a blockage in between that cleanout in the restroom I gave them a price to just sneak it in to run a camera he just went with the option to just snake it and not run a camera. After unclogging the drain, I made sure to go check out the clean out make sure water is getting to that point. I also checked if the drain lines had proper pitch, there was a section of the pipe where there was a flat area. I informed this all to the customer. I tested the toilet and the tub and everything drain fine. thank you for choosing keep smiling plumbing

Arrived today to install a new water heater after they had received the conformation that they were approved for the financing 50 Gallon electric Tall water heater supplied and installed with thermal expansion tank and upgraded 10 year warranty. 10 Year Manufacturer Warranty, 1 Year Full Parts & Labor, 5 Year Parts Only Thank you for choosing keepsmiling plumbing, electric, heating and cooling!