Covington, GA

I arrived on the job and spoke with Mr. Whitley about what work he needed performed. After showing me to the issue and looking it over, I wrote up a price for replacing the faulty ballast within the fluorescent fixture installed in the closet. I presented him with the price and moved forward with the work once I collected a signature. I replaced the ballast to find the new one I installed was faulty as well. I then ran to Home Depot to purchase a new ballast. Once I returned and got it wired in, I tested to confirm it worked and showed it to Mr. Whitley. He was more than pleased so payment was collected. 1 Year Warranty

KSPEHC was called out for possible leak from master shower. On site tech was shown to the master bathroom. After a little investigating tech was able to determine water was originating from the toilet and not the shower. Visible water was escaping from the tank bolts. Toilet was also letting water escape from the tank to the bowl. Chair for flush seal was set too long and causing itself to get caught under the flapper when it closes. Tech was also shown another bathroom in the hall where the tub spout was constantly dripping. Tech provided options for necessary repairs to include rebuilding the shower valve and making necessary adjustments to the master toilet. Approval was given for tasks to be performed. After repairs were made tech pressurized the home and inspected tub spout for leaks. Tech also made sure toilet was functioning properly and not allowing water to escape. No issues at this time

Ms.McKenzie had an issue with two things first was the under cabinet lights and the other was the Gfci in the garage. The under cabinet lights weren’t turning on probably because someone accidentally turned off the of the lights on the switch in the lights themselves. It’s normal it happens sometimes when guest don’t know of the main switch. The lights are working correctly after turning them back on at the switch location on the light themselves. The GFCI located in the garage would trip the circuit when plugged into the top half of the outlet. I found it to be damaged with overheating marks on the side. I’ve also grabbed an amp ready from the circuit while having this circuit under load. The garage door pulls roughly 5.8amps when activated. The freezer pulls just shy of an amp around .75 amps. I’ve replaced the device and tested it while having the freezer connected and found only one issue. The freezer at the front has a lot of heat. The outlet is good now. I’ve informed her that

Install new prv in closet of downstairs bedroom. Current prv is not letting enough water through to service house. New prv will fix the problem. Prv set to 55 psi. Comes with 1 year warranty. Turns finance

Upon arrival customer stated that there is a leak on the main shutoff valve before the pressure regulator. Upon my inspection I found that the leak is coming from the packing nut of the gate valve and let the customer know that it will need to be replaced I also took a pressure test and found the houses water pressure to be in between 120-130 which is almost double what the fixtures in the home are rated for. The high pressure has also caused the thermal expansion tank to fail. I presented options to the customer to get these issues fix and he decided to get the gate valve replaced today. Today I replaced the old gate valve on the main water line inside that home by the water heater for a 1/4 turn shut off valve. 1 year warranty

Tech came to install new return grill (16x25). Filter was located at air handler in laundry room. Thank you for choosing Keep Smiling! Have a great day!

At today’s service, Mrs. Daylin was looking to have a garbage disposal wired that was just recently installed. As it was newly installed there was not wiring present. We discussed two options for wiring of the disposal. The first consisted of using an existing switch box and running a Switchleg from this switch down to the disposal to power it while giving it gfci protection. The second option consisted of running a dedicated circuit for this disposal so that it running would not interfere with other existing circuits and run the risk of tripping. Mrs. Daylin elected to move forward with utilizing the existing wiring of a switch above the counter. Therefore, I cut two total holes, one above the counter beside the switch and one below the counter in the cabinet beneath the sink so that I could install the Switchleg wiring. Once the wiring was in place, I removed the existing switch and replaced it with a gfci/switch combo. I then wired the garbage disposal. Once power was restored, the

Upon arrival customer stated that his master bedroom restroom was all clogged up and would not drain he said that he checked the clean out right where he gets out of the house into the septic tank and it was all dry which meant that there was a blockage in between that cleanout in the restroom I gave them a price to just sneak it in to run a camera he just went with the option to just snake it and not run a camera. After unclogging the drain, I made sure to go check out the clean out make sure water is getting to that point. I also checked if the drain lines had proper pitch, there was a section of the pipe where there was a flat area. I informed this all to the customer. I tested the toilet and the tub and everything drain fine. thank you for choosing keep smiling plumbing

Arrived today to install a new water heater after they had received the conformation that they were approved for the financing 50 Gallon electric Tall water heater supplied and installed with thermal expansion tank and upgraded 10 year warranty. 10 Year Manufacturer Warranty, 1 Year Full Parts & Labor, 5 Year Parts Only Thank you for choosing keepsmiling plumbing, electric, heating and cooling!

Install a new basket strainer on the right side of the sink. Also install a new 1/2 horse power garbage disposal on left side of sink reconnect all plumbing to main drain line. Test for leaks. Comes with a 1 year warranty.

Arrived at homeowners home. I was to do work based off of estimates that I gave them Saturday. I was to replace the PRV, clean out some of the drains, and replace the downstairs tub and shower cartridge. I started by turning off the water and replacing the shower cartridge, then I cut out the existing PRV in the room behind the garage and installed a new double union watts PRV. And then she had the master tub and the double vanity in the master that had a slow drain due to their being debris in the lines so I took apart the P-trap‘s on the double vanity, and cleaned them out, then snaked out the P-trap of the master tub, then turned on water to test everything and make sure everything had good flow and no leaks and all is well. I checked the pressure at the back hose bib and the pressure is 60 psi. Thank you for choosing keep smiling Plumbing, an electric, heating and cooling. There is a one year parts and labor warranty on the PRV and shower cartridge that was installed today throug

Customer cussed us out to home for a leak on the hallway bathroom faucet. Preformed diagnostics and also pressure check prior to providing options. Estimate to replace the hallway bathroom faucet. Estimate includes all labor and material. Removal and disposal is included. New pop up assembly included aswell.New supply lines will be provided by company aswell as drain sealant.

I’ve provided an estimate today for Mr.Calhoun on a 50 amp inlet or transfer switch. The preferred option Mr.Calhoun liked is the 50 amp inlet with interlock kit. This option will be able to run roughly a one quarter of the home’s electrical system. The inlet for the generator he would like it installed outside left of the home nearest to the fence. No drywall cutting will be necessary for this job. I’ve informed him we’ll have install a main breaker on the panel with a interlock kit. This will prevent back feed from the generator. Mr.Calhoun is aiming for April of this year to install this. The offer stands with manager’s discount stands for 90 days. Call ahead three business days of when you want the work to be completed so we can have materials ready for your investment.

Arrived at homeowners home. Homeowner had low pressure on the kitchen faucet but everywhere else was fine and his dishwasher was not working. After inspecting everything, I ran water in the kitchen faucet, and it was indeed low. From there, I explained that I would like to check the pressure to see what the pressure is. I check the pressure at the water heater and the pressure was 80 psi. I explained to the homeowner that that is a little high but it is supposed to be between 50 and 75 and that is a sign of the PRV failing. From there, I gave the homeowner multiple estimates to get everything done. I gave him an estimate to replace the PRV, I gave him an estimate for a diagnostic fee to figure out what is going on with the kitchen faucet, and then an estimate for a cartridge replacement. The homeowner wanted to get the PRV done and the diagnostic fee. I started by disconnecting the supply lines and opening the stops to make sure that there was no debris inside the lines, and there wasn

Upon arrival customer stated that he can not get he shower to turn on he had tried and the handle broke off and when he tried to get it to turn with a pair of pliers it wouldn’t budge upon my inspection I came to the conclusion that the Moen shower cartridge was seized inside the shower valve body not allowing it to turn. I explained to the customer that the shower cartridge would need to be replaced and that I would need to get a quick pressure test on the home and asked him where his water heater was he showed me to a closet in the garage and when I went to take my pressure test I found that the water heater was full of sediment and the drain would not drain. I explained to the customer of the issues this could cause and he expressed that he would like an estimate to get it replaced. I then went to both of the out side hose bibs and on read 130 psi and the other read 120psi. I then explained to the customer that the pressure on the home was way higher than it should be and let him kn

Found upstairs blower motor locked up on 24 year old furnace. Heat exchanger is also bad has rust holes. Outdoor unit for upstairs is only 5 years old and in decent shape. Recommend new furnace for upstairs. Downstairs found batteries on thermostat dead. Whole system is 24 years old. Heat exchanger is also bad rusted through. Outdoor unit runs but is low on r22. Also capicator and compressor are weak. Recommend full system replacement.

I arrived on the job and spoke with Mr. Alvarado about redoing his service to make way for the new rook overhand he will be building. I wrote up a price to replace the meter base and the mast. We didn’t come to an agreement today so the dispatch fee was collected.

Arrived at homeowners home. Homeowner had upstairs guest bathroom that the shower was not shutting off, unless it was in an exact position. After talking with the homeowner, he explained that he tried to turn the water off yesterday, and it did not turn off. It kept turning. After inspecting the shower, I found that the trim kit was Moen telling me that the cartridge was a Moen cartridge as well. I explained that we would have to replace the cartridge to take care of the issue. The homeowners asked what could make the cartridge go bad, and I explained that it could be where in tear, high-pressure, or debris in the line. I gave the homeowner an estimate for a cartridge replacement. The homeowners explained that that was a bit more than they were expecting so they would like some time to think about it and will call us back if they want to move forward with the work. Thank you for choosing keep smiling Plumbing on electric heating and cooling.

Arrived at homeowners home. Homeowner had upstairs shower that was leaking into the downstairs bathroom. They also had the upstairs bedroom bathroom that the toilet was clogged. After talking with the homeowner she explained that when they son takes a shower in the upstairs hall, bathroom, the water will leak through the vent into the bathroom below. I had the sun go and watch the downstairs bathroom while I ran water in the upstairs shower and the shower did not leak. We ran the shower for about 10 to 15 minutes before turning it off due to there not being a leak. I explained that in order to figure out what is going on that I would have to cut a hole in the downstairs bathroom below the upstairs shower. That way I can see the piping and everything that is going on from there I would be able to tell them what is going on and how much it would be to fix it . The homeowner is going to watch it and if it leaks again, he will record it and will give us a call back to do the work. I gave t

Arrived at homeowners home. Homeowner had downstairs hall, bathroom, tub and shower. That would get lukewarm, but would not get hot. After examining it and turning on the vanity faucet to make sure that it was getting hot and it was I took apart the trim on the shower valve And adjusted the scold guard then put everything back together and turned on the water and it got hot. The homeowner also wanted me to check the master shower in case it had the same issue and when I checked it, the water got hot. I explained that I would have to charge a basic diagnostic fee to do the work. The homeowner accepted. I did the work. thank you for choosing keep smiling, plumbing and electric heating and cooling

Upon arrival, customer claim he had a leak coming from his water heater. I asked him when this leak started and he said it’s been going on for a while but now got worst. When the customer showed me where the water heater was at, I saw a leak coming from the expansion tank, both nipples on top of the heater. And it was leaking from the tank itself. Before mentioning the price to the water heater, I explained what my price includes and what I will be doing. After giving him price, he thought it was a little over his budget. I brought it down to the lowest price I could do it at, after bringing down the price he went to talk to someone inside the house. he came outside telling me that it was still over his budget and that he is going to shop around because he does not know the exact amount to put in a water heater. Customer said he is going do shop around and will call us back if he decides to use us Thank you for choosing keep smiling plumbing !!!! Could not check pressure due to leak

Replaced master restroom faucet. And 2 basket strainers on the kitchen sink. After replacing everything made sure no leaks were seen 1 year warranty on parts and labor Thank you for choosing keep smiling plumbing !!!!!

Upon inspection heater was cut off due to a leak on the hot side coming out of heater. Unthreaded tankless Brass hook ups to install a new washer to stop leak.

Upon arrival customer claimed to have a clogged sink. I also saw that he had a crawlspace. After looking at sink I asked to take me to the crawlspace to see if I can find any access to a clean out. When down there I saw a a coupling leaking on the sink drain and a coupling leaking on the toilet drain. Brought it up to the customer and gave him a couple options. After some talking we ended up agreeing on just unclogging the sink. I also brought the price down too . After trying to snake it from the sink I kept bringing up grease. I then went to the crawlspace to locate my snake and cut the pipe where my snake is stopped up. As soon as cutting it, a lot of grease came out and I saw about 10-15 ft of pipe filled with grease. I brought it up to the customer and also showed him. Unfortunately thats all I can do today. nothing was done today. Customer said they will call us back when money is saved up. Will send estimates to daughter. Thank you for choosing keep smiling Did collect half for

After 2-1/2 hours of diagnosing/troubleshooting we found that an outlet within the downstairs bedroom was burnt due to general aging. After replacing the outlet everything in question worked as intended.