Conyers, GA

Customer stated that her garbage disposal was no longer working after taking a look. I got Allen key and tried unjam the disposal, but was unsuccessful. I informed the customer of this and she wanted to proceed with installing a new disposal so I removed the disposal, unattached all the drain lines and installed the new one and reattached everything back. She then showed me a toilet seat she had purchased and asked if I could install that also so that I then remove the old toy

Issue: customer stated that main floor system leaked water due to clogged condensate drain line and water got into one of the return ducts and it damaged the ceiling of one of the bedroom’s ceiling, he had the return duct replaced, ceiling fixed and condensate drain line cleared but he want us to check if the wasn’t anymore water at emergency drain pan and to verify if the condensate drain line is clear, I didn’t find water at emergency drain pan and line and tested condensate drain line with 2 gallops of water and it drain properly. House has 3 systems (2 split system and 1 mini split). Furnace is gas Bryant about 11 years old located in the attic and it does main floor. It has an air filter 20x25x1 that is dirty, suggested to replace it but explained customer that I will have to replace it the same way because there isn’t a filter cabinet so only way to replace the filter is to put it inside the furnace and it has to be folded to make it fit, customer opted to replace it, replaced i

Issue: main floor system isn’t cooling due that is really low on refrigerant. House has 3 systems. Furnace is gas Ruud about 22 years old located in the basement and it does main floor. It has an air filter 16x20x1 that is dirty, suggested to replace it. Found blower motor bearings wearing out, suggested to replace blower motor with its capacitor. Found blower wheel dirty, suggested to pull it out and clean it. Found hot surface ignitor wearing out, suggested to replace ignitor. Condenser is 3 tons Ruud about 22 years old located right side of the house with R22 refrigerant. Found filter dryer installed to the wrong direction, I don’t understand how this system worked for 22 years with the filter dryer to the wrong direction. Found condenser coil dirty, suggested a deep cleaning to it. Found contactor pitted, suggested to replace contactor. Found dual run capacitor weak at the compressor, reading 39 out of 50 mfd, this is putting more stress at the compressor. Main reason for system

Upon arrival, homeowner stated that two of their toilets handles were not functioning properly. They had a question about a pop-up assembly and wanted to know about a hissing noise going through the house. After investigation, it was found that the hissing noise was due to a fill valve that had gone bad, causing the noise to reverberate across the home through the metal pipes. It was also seen that the toilet handle in the same toilet was broken at the connection point to the handle, and the lever because of a piece of plastic was sheared off. The last issue that was noticed was another toilet handle in the upstairs master bathroom toilet that was not working properly due to the age of the overflow tube in the toilet. After talking with the homeowner and explaining what was going on, I gave her a couple different options to remedy their issues going on within their home. After explaining the options to the homeowner, she then wanted me to make sure that everything was taken care of and

At today’s visit, I spoke with Mrs. Ruby. She explained to me that the breaker controlling the cooktop and oven had tripped and that when she had went to reset it it would immediately trip. She tried to reset it 2-3 times and it had tripped the main breaker as well. With that, she reached out to Keep Smiling Co. After speaking with her about this, as well as taking a look at the panel, I determined that diagnostic work would need to be performed to ascertain what was causing the breaker to trip as it was not visibly evident. I provided an estimate for this to which she agreed. Therefore, I disconnected the wiring from the breaker and reset it. The breaker held and was able to produce the proper 240v of power. I then turned the breaker back off and went to the appliances. I pulled the oven out of its slot in the cabinet and found a junction box. In the junction box, I discovered that both the cooktop as well as the oven were wired to the same 240v 50A circuit. I disconnected the applia

Dispatch fee

This is commercial property, medical center. They need new lavatory faucet in upstairs office area bathroom. They already have new faucet. Gave quote and was approved. I removed old American standard faucet and old copper supply lines and metal drain. Installed new customer supplied moen chrome single handle faucet with pop up drain assembly and I included new braided steel supply lines. Water is on and no leaks on work. Faucet is tight and works properly. There are hairline cracks around drain which I took pictures of before working. I tried to clean porcelain best as possible after removing old faucet but there are slight rust stains/lines that you can see with new faucet in place. It is not same footprint but I don’t want to scratch porcelain. No warranty on customer supplied fixtures, labor only and 1 year on supply lines supplied by us. Total quoted charge is $392 paid by credit card from Julie

Upon arrival, homeowner stated that they had a bad flapper in two toilets and a leaky sink in the master bathroom. After investigation it was found that there were two Mansfield flappers and a fill valve that had gone bad and a faucet that was leak. After figuring this out I have gave the homeowner a couple different estimates for replacing the toilets and faucet in the master bathroom and one specific one for replacing the Mansfield flappers and a fill valve. After explaining this to the homeowner, she wanted me to replace the flappers and the fill valve in the toilet, and I began work. After work wascompleted I tested to make sure that there was no leaks and everything was working properly( it was). The work performed today has a 90 day parts and labor warranty. Thank you for choosing keep smiling plumbing, electric heating and cooling. Have a fantastic day.

Came out to the Gentry residence to replace a 100 amp panel Due to the first one haveing a burnt up busbar due to the main.(not responsible for drywall damage.)(1 year warranty .)

Upon arrival, homeowner stated that they had a toilet that they wanted to replace and that they had a leak on their kitchen ceiling that was from the toilet. After further investigation, it was found that the wax ring was compromised, allowing water to flow from the outside of the flange down and hitting the ceiling. After conversing with the homeowner, I explained the situation and they wanted me to install a brand new Kohler toilet replacing the glacier Bay one that was previously there after getting signatures, I began work. After work was completed, and I tested to make sure that there was no more leaks and that everything was working properly( it was). Thank you for choosing keep smiling plumbing electric heating and cooling have a fantastic day.

Upon arrival customer stated that they have a leak coming from the toilet that is dripping into the basement. Upon inspection I found that the leak is coming from the wax seal under the toilet and needs to be replaced. I also noticed that the shutoff valve for the water supply to the toilet will not shut off. I presented the customer with options and he chose to Pull up the toilet that is leaking into the basement and replace the wax seal Cut open the Sheetrock behind the toilet to replace the valve that will not shut off. Keepsmiling is not responsible for any Sheetrock repairs 1 year parts and labor warranty

Estimate to install 2 customer supplied toilets. Estimate includes all labor and material. ——————— Client called us out to home to repair a few toilets and replace 2 toilets. Upon arrival client had already purchased material. Installed new toilet in master bathroom and upstairs guest room. Preformed complete rebuild in remaining 3 toilets. Replaced cpvc emergency shut off valve in master bathroom. Checked all toilets for leaks. Thank you for choosing Keep Smiling

Extended circuit for 2 new lights in master bedroom with 2 switches Extended circuit for new light upstairs with a switch Tested and working properly

Customer wants 2 toilets removed and reset after she puts new laminate flooring down. She is not prepared yet and getting pricing today. She wants to lay flooring down as much as possible in the bathrooms 1st so when I remove toilets she can finish floor at that time and hopes she can do it all while I’m here and not have to come back. It is possible that I will have to come back next day for reinstall if it will take too much time to lay flooring down. Price will be same but price will split between the 2 days. Toilets are only a few months old as they were replaced when she had to have them removed for installing new bathtubs. She wasn’t prepared for flooring at that time so now they will have to be pulled up again. See quotes given below. $39 was paid today and she won’t have to pay again when I return. Water pressure is normal.

Issue: main floor system isn’t cooling due that condenser fan motor isn’t operating due that capacitor is 0 out of 3mfd. House has 2 systems. Furnace is gas Ruud about 27 years old located in the basement and it does main floor. Air filter was outside of the furnace, I checked it and installed back, suggested to place it, fitler size is 16x25x1. Blower motor has been replaced, it has a universal blower motor. Found blower wheel dirty, suggested to pull it out and clean it. Found control board with some resistors that have been overheating, suggested to replace control board. Condenser is 2.5 tons Ruud about 27 years old located left side of the house with R22 refrigerant. Found contactor pitted, suggested to replace it. Found condenser coil dirty, suggested to a deep cleaning to it. Main reason for system not cooling is due that condenser fan motor isn’t operating due that capacitor reading 0 out of 3mfd, the compressor is operating but capacitor is weak for it, it is reading 26.3 out

I arrived on the job and spoke with Mr. Capo about what work he would like performed. He showed me to the master bedroom where a builder grade flush-mount fixture was installed. He explained he would like to have a fan installed in that location. He showed me the fan, which was pre-built. I wrote up a fair price that reflected the amount of work needed to get the fan installed. He liked the price so we got to work. Once completed I showed the work to him to confirm satisfaction. Payment was then collected. 1 Year Warranty.

Upon arrival, I noticed outdoor condensing unit was making a noise after checking Freon and outdoor coil pressures were good and where they were supposed to be unit cooling properly at this time however, she has a possible bad bearing in her compressor. Unit is roughly 7 years old and out of warranty Could not properly Nyos where the noise was coming from recommended a compressor change out along with a system change out, however, system is running and cooling properly at this time and just has a noise.

I came to replace condensate pump that previous tech found faulty and provided a quote to replace it, replaced it and tested it, now condensate pump is operating properly. Thank you for choosing Keep Smiling Plumbing, Electrical, Heating and Cooling.

Client called us out to home for water in the basement. Found multiple areas of concern and provided estimates for repairs. Thank you for choosing Keep Smiling

Client called us out to home for a leak in the yard. Upon inspection found that it was a failed expansion tee. Installed a new expansion tank and capped off expansion tee. No leaks after repairs. Thank you for choosing Keep Smiling

I arrived on the job today and spoke with Mr. Washington about what work he would like done. He showed me to his front porch where he would like two fans installed and then explain the would also like some post lights installed at the end of his driveway. I started by finding a location to pull power from for the post lights and measured how long the run would be. I measured roughly 250ft and found my starting location. I then removed the boxes on the front porch to find there were no boxes installed and no wires that I could find. I priced up what it would cost to brace and wire the fans along with installing them and included the pricing for feeding and installing the post lights. I presented the quotes to Mr. Washington before collecting the dispatch fee. He will be reaching out when he would like the work to be done.

Gave est. to add a fan and dimer.

Working off of the estimate given on Friday, July 18. Homeowner wanted his sink pump replaced due to a leak on the threads of the intake. Homeowner went this morning to get the pump. After arriving, I talk with the homeowner about what it would take for me to do this install after he said, he understood he signed, and I got to work. After work was performed I tested to make sure that there were no leaks and that the pump was working properly (It was). I also replaced the accordion style drain that was attached to the sink. Thank you for choosing keep smiling plumbing, electric heating and cooling. Have a fantastic day.

Upon arrival, homeowner stated that he wanted his sump pump checked out because it overfilled and started leaking from the tub. After investigating, I found that a Capri Sun was blocking the float and not allowing the pump to turn on properly. After figuring this out, I gave the homeowner an option of replacing the sump pump or taking off the lid and pulling out the debris in the basin. The homeowner wanted me to take the debris out of the basin first to see if that fixed the problem after confirmation i began work. Once all the debris was pulled out of the basin I tested to see if the sump pump still worked, and the sump pump is still operating properly. After work was performed on the sump pump. He also asked me to check another pump under the sink because it was leaking. After investigating, it was determined that the pump itself was leaking and not any of the connections tied to it. I left the homeowner with an estimate for a customer supplied pump. Thank you for choosing keep sm

Issue: customer states that both thermostats keep changing temperature to 78 degrees and 82 degrees. Townhouse has 1 system. Airhandler is Lennox about 6 years old located in the attic, it is zoned with 2 thermostats to do upstairs and downstairs. It has an air filter 18x20x1. Heatpump/condenser is 4 tons Lennox about 6 years old located backyard of the townhouse with R410a refrigerant. I didn’t find anything wrong with the system, what I did find is the both thermostats are programmed to a schedule of 75, 78 and 82 degrees so this is why thermostats keep changing the temperature even though customer set it at 74 degrees and few hours later changes to 78 or 82 degrees, I explained her that if she manually changes the temperature at thermostats that she has to press to Hold button so thermostat overrides the program of the schedule, as long thermostat screen says HOLD then thermostats will hold set temperatures that customer set them at, i also suggested to reprogram the schedule on bo