Buford, GA

Upon arrival, customers disposal was jammed. Fished a lot of debris out of unit, hit reset button, tried to unjam motor with tool. Could not get motor I jammed, will have to replace unit. Customer was not here and husband was unavailable. They have to converse before moving forward. They will call back when and if they want it done. Thank you for choosing keep smiling.

I was met on site by Ms. Miller. An appointment was scheduled with Keep Smiling due to a leak that was happening in the garage above the water heater. I took a moment to assess the situation and discovered that the thermal expansion tank was spewing water. I isolated the water heater and inspected the water pressure at an outside hose spigot. The pressure to the property is fine. I provided a price for replacing the expansion tank. It was agreed-upon, allowing me to move forward. I quickly swapped out the expansion tank and pressurized the system. No other leaks or defects were noticed during the visit. Ms. Miller declined to have mitigation. Come out to assess the drywall. It is advised to inspect the work over the following few days. It’s a pleasure helping you today! Thank you for calling Keep Smiling! * 1 Year Warranty under properly regulated pressure.

Upon arrival, customer stated that they had an unknown leak they had the city come out and the city told them that it was on their side that they needed to get a plumbing company out to check it out. I first started by turning off the main shut off to the house and went back to check the meter and as soon as I saw the meter the meter was still spinning, indicating flow indicating that there was a leak somewhere on the mainline. Just to be sure I decided to go inside the house checked toilets with the customer and verify that they are all working fine they were all working fine and then I discuss where options to the customer we thought it was best to go back with the new water main. I explain to them that we would need to go under the driveway to reroute the waterline into his house. Customer will give us a call back if he decides to go to estimate. The estimate is good for 30 days I collected a dispatch fee. Thank you for choosing keep smiling plumbing.

Install the 16 x 25 by one air filter for upstairs system check capacitor at blower motor capacitor tested fine. Check Freon levels sub cooling is that manufacturer specs for that particular unit checked everything electrical and mechanical upstairs system is working properly at this time customer provided their own air filter Checked outdoor capacitor. It tested fine as well for the downstairs basement system checked everything electrically and mechanically downstairs system does not have an indoor capacitor per manufacturer, checked outdoor capacitor for downstairs system. It tested fine sub cooling is that optimal level per manufacturer specs for that particular unit both systems are cooling And in proper working order.

Client called us out for no hot water in the home. Preformed diagnostics on 2 year old water heater. Was able to relight the heater and preformed a complimentary flush. Heater is now lit and functioning properly. Thank you for choosing Keep Smiling

Client called us out to home for an extensive leak. Leak was coming from the water pressure regulator in laundry room and water was already shut off. Replaced water pressure regulator and some piping and set pressure to 65 psi. Thank you for choosing Keep Smiling

Issue: upstairs + main floor system not cooling due to a faulty compressor. Airhandler is Goodman about 12.5 years old located in the attic, it is zoned with 2 thermostats to do upstairs and main floor. It has an air filter 20x24x1 that is dirty, this size isn’t a standard size, we don’t carry it, suggested to replace it. Found blower motor run capacitor weak, reading 13.6 out of 15 mfd, this is putting more stress on the blower motor, suggested to replace capacitor. Found blower wheel dirty, suggested to pull blower wheel out and clean it. Heatpump/condenser is 4 tons Goodman about 12.5 years old located left side of the house with R410a refrigerant. Found defrost board with some resistors that are overheating, suggested to replace defrost board. Found contactor pitted, suggested to replace contactor. Main reason for system not cooling is due a faulty compressor thar keeps tripping the breaker, suggested to replace compressor but explained customer that there is a high chance that t

Run toilet auger down toilet in master bathroom to clear stoppage. Due to toilet being high efficiency with a 2 inch flush valve. it does not flush a lot of water down the toilet causing it to have flushing problems. Recommend having new toilet with 3 inch flush valve to have a better flush.

Upon arrival customer stated that he is ready to get the toilet repaired and that he also is wonder if there is a leaking because there is no water going to the hose bib. Upon inspection i found that there is a junction of poly pipe and a couple lines are leaking and there is a pool of water in the crawlspace. I explained to the customer that that junction of pipe needs to be cut out and replaced and gave him the over all price to fix the toilet and repair the pipes below and he agreed and wanted to finance we got approved for the financing and were told to wait a couple business days for the approval email but the customer still wanted to get the toilet fixed today so today the customer was charged for the toilet repair and we will be awaiting the arrival of the approval email. To preform the crawlspace pipe repair Today i Replaced the fill valve and flapper in the hallway bathroom toilet. 3 month warranty Thank you for choosing Keepsmiling plumbing, electric heating and cool

Upon arrival, customer had flapper that was old and damaged in upstairs hall bathroom. Replaced with new 2” flapper. Turned on water and tested all work for leaks and proper function. No leaks found at this time. 90 day warranty due to age of unit. Thank you for choosing Keep Smiling.

Wiring in the lighting and ventilation fans in both unfinished bathrooms. Connecting the ventilation fans within the attic, but nothing else.

Came out to the Edgeworth residence to rewire a customer supplied Gfci where he attempted to do it himself but it kept tripping the breaker rewired and restored power.(no warranty.)

Replace 4 gfci outlets Installed 4 new gfci outlets provided by homeowner Tested and all working properly

Client called us out for a broken vacuum breaker leaking on side of home replaced vacuum breaker and checked for leaks. Thank you for choosing Keep Smiling

Mr.White had an outlet that cut power off when plugged into it. The vacuum that was plugged into it would cut power off. Once it was disconnected everything would be back to normal. I showed Mr.White the poorly connected outlet that was backstabbed. These connections work their way out over time as it’s being used. The expanding and contracting of the wires will eventually cause the loose connections resulting in power loss or worse. After replacing the outlet there was no more flickering. I still recommended the whole home Redevice because this issue can arise in a difficult location of the home.

Disposal jammed and is new freed up jammed disposal and pulled out bottle cap,tested and working fine.customer has a home warranty and didn’t want to do toilet repair.

At today’s visit, I spoke with the manager on site and he showed me to the location the outlet went bad at. This is located at the warehouse employee entrance on the exterior of the building. An employee had plugged a tv into it and the gfci shorted out internally shooting sparks at the employee and tripped the breaker and burned the outlet and box in the process. I removed the gfci and respliced the damaged wiring. I replaced the outlet with a weather rated gfci device. I also installed an in-use bubble cover. I restored the breaker to the on position and power has been restored.

Arrived at homeowners home. Homeowner was having issues with her upstairs hall bathroom toilet filling up. After talking with the homeowner she explained the the toilet doesn’t work. After inspecting the toilet I found that the fill valve was getting stuck and was not filling the tank when you would flush it. From there I was able to give the home owner an estimate to get the work done. The homeowner accepted. I did the work. When turned back on the water to test for any leaks and functionality, and I found that the flapper was causing the flush valve to leak just slightly. I showed the homeowner and then I replace the flapper then turn back on the water to test for any leaks and functionality and all is well. Thank you for choosing keep smiling Plumbing electric, heating and cooling. There is a six-month parts and labor warranty on all work that was completed the day through keep smiling Plumbing.

Technician performed tune up for 2 systems. Both filters were replaced. Both blower motors are pulling normal amperage. Both units have a 20 degree temperature difference. Coils and blower housing are clean. Outside pressures are in normal range for both systems. Basement systems outside capacitor was getting weak. Informed resident of situation and they decided to hold off until later. Will attach estimate along with invoice. Thank you for choosing Keep Smiling! Have a great day!

Upon arrival, I was greeted by Mr. Betzler. He scheduled an appointment with Keep Smiling due to his kitchen sink backing up. He explained that it began happening after he put some chicken scraps down the disposal after dinner the previous day. We turned the faucet on and the sink immediately backed up. I informed Mr. Betzler that it is typically one of two scenarios for the kitchen sink to back up. It is either a basic blockage from scraps that get inappropriately dumped down the disposal, or it’s a buildup of grease that eventually caused the backup. I told him that the plan is to initially run a cable in case it is a basic blockage and use a drain bladder as a back up plan. If neither of those worked, then replacing an unknown number of feet of the drain pipe would be the final plan. Mr. Betzler agreed to the cable estimate, allowing me to move forward. I ran approximately 25 feet worth of cable and was unsuccessful at clearing the drain. We ended up using the drain bladder with ho

Came out to the Fritz residence (4246 ) to determine why a number of things wasn’t working such as bathroom Gfci and outlets,bedroom lights and outlets,as well as the air conditioner upon diagnostic discovered the disconnect for the ac unit had burnt up,2 outlets in the sons room had burnt up as well as a faulty breaker ,and a bad Gfci for the bathroom.As the tech was here we also installed a whole home surge protector.(3 year manufacturer warranty for connected equipment for the surge.)(1 year K.S.P.E warranty.)

Emailed quote to install gas line from meter up wall into building and over to supply a fryer and cooktop with oven.

Upon arrival, I was greeted by Mr. Fields. He brought me over to the outdoor sewage ejector pump. He further explained how the inside has been backed up and is still not draining. I attempted to bypass the pump in order to manually activate it. This was unsuccessful. I then got management on the phone for further assistance as we have been involved with this pump for multiple visits. Our electrical supervisor got on FaceTime with me to help diagnose as this was seeming to be more of an electrical issue rather than a plumbing issue. He instructed me to go over to the outdoor electrical panel to see if the breakers were on or off. They were all in the off position. I switched them to the on position and the pump immediately operated. We opened up the clean out and confirmed that the back up was fully pumped. We ran enough water to successfully activate the pump two more times. The pump is still operable. Mr. Fields was advised to use a zip tie to lock the electrical panel as the electric

At today’s service, Mr. Nguyen is having an issue with a breaker tripping periodically roughly once a week. He explained that it takes out multiple lights in different rooms in the house. He also stated that there did not seem to be anything in particular that would cause it to trip saying that sometimes it trips when a light turns on and other times it just does it on its own. I presented Mr. Nguyen with three options to go forward. The first option was to diagnose the wiring to ascertain what the cause of the tripping breaker is. I explained this would involve going into every receptacle, light switch, fixture, and testing the appliances that generally are plugged into the affected areas of this tripping breaker. The second option I presented was to replace the AFCI breaker with a new AFCI breaker in the hopes that if the existing breaker is failing, replacing it outright would eliminate the problem. The third option was to replace the AFCI breaker with a standard breaker thus elimin

Customer has gas leak or leaks,meter off,disconnected and installed pressure gauge ,valved off all gas appliances in house,tried to pressure up but would not,found gas line for grill in back running underground,cut and capped line and would pressure up but found leak on 1”90 at meter on line outside before it goes into crawlspace, replace 90,pressurized and still dropped. Customer still has leak,unable to get to all the piping and is different piping throughout,recommend repipe to behind washer to connect to tankless and then trench around house to back for furnace and then in crawlspace to stove which would have to be cleaned in crawlspace to access under stove.