Buford, GA

Upon arrival, customer stated that water bill for tenant had gone up to over $700. After inspection, determined that high water usage was due to a lavatory faucet constantly running in upstairs hall bath, and also previously there was an issue with downstairs bath toilet that had continuous running water. Stated to customer that we could rebuild or replace faucet upstairs and replace fill valve downstairs. Customer needs to to speak with Landlord before calling us to determine whether or not they want to move forward with work. Thank you for choosing Keep Smiling Plumbing.

Upon arrival homeowner stated that the garbage disposal had stopped working. After investigating, I found that the disposal blades were too dull and rusted out for it to chop anything properly, and it caused the disposal to not turn on properly. After the investigation, I then looked at the pressure reading on their home and found that they had normal pressure but there thermal expansion tank had failed. I gave the homeowner the estimate and they wanted to go through a home warranty company. After confirming with the home warranty people to make sure that we would be paid upon completion. I started work on the disposal and thermal expansion tank. After work was performed I tested for leaks and to make sure that everything was working properly. Everything is working properly. The disposal and thermal expansion tank that I worked on has a 90 day labor warranty and the garbage disposal has a one year parts warranty thank you for choosing keep smiling plumbing electric heating cooling. Ha

No power half of home One leg getting 120v and the other leg getting 20v Not getting correct voltage from line from the pole to the meter Need power company come out and check there line Supposed to be getting 240v together but only getting 120v

Found 3 amp fuse blown. Replaced the fuse

At today’s visit, I provided an estimate for having two fans installed, two outlets installed from scratch, and two lights installed. Upon going over the estimate With Mr. And Mrs. Rollice, the elected to have one single fan installed. Therefore, removed the existing surface mount fixture and set it in the unfished room for Mr. And Mrs. Rollins to keep. I then assembled and installed the fan in which they had supplied. This fan is remote controlled. On the back of the remote, there is a set of 4 dip switches which function as the pair setting to the fan. The postion required of these switches to maintain its pairing with the fan is from left to right 1)Up 2)down 3)Up 4)down.

Arrived on site today to fix the leak in the crawlspace that is coming from a compression coupling and a compression tee. I cut out all the leaking fittings that I could get too from where I was and replaced them and turned back on the water. After turning back on the water I found that there are more leaks further down the line and I explained to the customer that to get them fixed would be and extra charge and gave him a price to fix them and he said that he will need to save the money and will be giving us a call back Today I cut out 2 compression tees, 2 compression couplings And replaced them with pex fitting and pex pipe. No warranty on polybutylene connections. Customer was left with an estimate to return and fix the remaining leak. Thank you for choosing Keepsmiling plumbing, electric, heating and cooling!

Upon arrival customer stated that they had a tankless water heater installed by Garian and would like to do a annual flush on it I seen that the tankless was upstairs in a little closet I gave the customer a price to flush it into also inspected customer approve my price I had to go get a descaling solution from Winn supply. I waited about 45 minutes for the discale to finish. Customer also had another question about her tub That was in her master bedroom she said that I just kept dripping, and then she tried changing out the tub spout in and fix the leaking issue. She asked me if I could just change it to the old one. Upon doing so it still kept on dripping and I noticed that they had little to no pressure at that fixture. I checked pressure to the house and she had good pressure. I gave the options to the customer to replace the cartridge customer approved the price to replace the cartridge. I replaced the cartridge and there is no more drips and there was pressure again. I tested fo

At the Alicea residence they were experiencing a problem with furnace not blowing. They did have a previous hvac tech investigate and found that the power was not flowing to the furnace. I assured them that the wire didn’t need replacing after troubleshooting. Voltage in the furnace was 122v. The problem was at the switch. One was broken and the other next to it was cracked. Eventually the other switch will follow. The switches were backstabbed The disadvantage of this is that the pressure sensitive connections can loosen due to heat and vibration. Leading to intermittent power loss, over heating and electrical burns on the connections. I’ve replaced both switches and locked them around the screws for secure connection. I’ve also applied 50$ off for their first time experience using us. I did have to apply two switches after the troubleshooting. For any questions on anything please call anytime, thank you.

I was met on site by Mr. White. An appointment was scheduled with Keep Smiling due to a ceiling leak. The home is a three level townhome. The ceiling leak is on the middle level coming from the second floor. There is a washing machine and bathroom immediately above the ceiling stain. I agreed with Mr. White that the leak is most likely coming from one of those sources. I went over my strategy for the inspection with him and provided a diagnostic price. Mr. White agreed to the estimate, allowing me to move forward. I cut open a section of the ceiling and began the diagnostic by running the shower. After about a minute, the leak was happening. I cut open the drywall between the washing machine and shower in order to inspect the showerhead and shower valve. I ended up discovering that the arm for the showerhead was leaking at the threads. No other leaks were noticed at this point. I told Mr. White that I would redo these threads at no extra charge. He’s also aware of the arm, most likely

Upon arrival, customers disposal was jammed. Fished a lot of debris out of unit, hit reset button, tried to unjam motor with tool. Could not get motor I jammed, will have to replace unit. Customer was not here and husband was unavailable. They have to converse before moving forward. They will call back when and if they want it done. Thank you for choosing keep smiling.

I was met on site by Ms. Miller. An appointment was scheduled with Keep Smiling due to a leak that was happening in the garage above the water heater. I took a moment to assess the situation and discovered that the thermal expansion tank was spewing water. I isolated the water heater and inspected the water pressure at an outside hose spigot. The pressure to the property is fine. I provided a price for replacing the expansion tank. It was agreed-upon, allowing me to move forward. I quickly swapped out the expansion tank and pressurized the system. No other leaks or defects were noticed during the visit. Ms. Miller declined to have mitigation. Come out to assess the drywall. It is advised to inspect the work over the following few days. It’s a pleasure helping you today! Thank you for calling Keep Smiling! * 1 Year Warranty under properly regulated pressure.

Upon arrival, customer stated that they had an unknown leak they had the city come out and the city told them that it was on their side that they needed to get a plumbing company out to check it out. I first started by turning off the main shut off to the house and went back to check the meter and as soon as I saw the meter the meter was still spinning, indicating flow indicating that there was a leak somewhere on the mainline. Just to be sure I decided to go inside the house checked toilets with the customer and verify that they are all working fine they were all working fine and then I discuss where options to the customer we thought it was best to go back with the new water main. I explain to them that we would need to go under the driveway to reroute the waterline into his house. Customer will give us a call back if he decides to go to estimate. The estimate is good for 30 days I collected a dispatch fee. Thank you for choosing keep smiling plumbing.

Install the 16 x 25 by one air filter for upstairs system check capacitor at blower motor capacitor tested fine. Check Freon levels sub cooling is that manufacturer specs for that particular unit checked everything electrical and mechanical upstairs system is working properly at this time customer provided their own air filter Checked outdoor capacitor. It tested fine as well for the downstairs basement system checked everything electrically and mechanically downstairs system does not have an indoor capacitor per manufacturer, checked outdoor capacitor for downstairs system. It tested fine sub cooling is that optimal level per manufacturer specs for that particular unit both systems are cooling And in proper working order.

Client called us out for no hot water in the home. Preformed diagnostics on 2 year old water heater. Was able to relight the heater and preformed a complimentary flush. Heater is now lit and functioning properly. Thank you for choosing Keep Smiling

Client called us out to home for an extensive leak. Leak was coming from the water pressure regulator in laundry room and water was already shut off. Replaced water pressure regulator and some piping and set pressure to 65 psi. Thank you for choosing Keep Smiling

Issue: upstairs + main floor system not cooling due to a faulty compressor. Airhandler is Goodman about 12.5 years old located in the attic, it is zoned with 2 thermostats to do upstairs and main floor. It has an air filter 20x24x1 that is dirty, this size isn’t a standard size, we don’t carry it, suggested to replace it. Found blower motor run capacitor weak, reading 13.6 out of 15 mfd, this is putting more stress on the blower motor, suggested to replace capacitor. Found blower wheel dirty, suggested to pull blower wheel out and clean it. Heatpump/condenser is 4 tons Goodman about 12.5 years old located left side of the house with R410a refrigerant. Found defrost board with some resistors that are overheating, suggested to replace defrost board. Found contactor pitted, suggested to replace contactor. Main reason for system not cooling is due a faulty compressor thar keeps tripping the breaker, suggested to replace compressor but explained customer that there is a high chance that t

Run toilet auger down toilet in master bathroom to clear stoppage. Due to toilet being high efficiency with a 2 inch flush valve. it does not flush a lot of water down the toilet causing it to have flushing problems. Recommend having new toilet with 3 inch flush valve to have a better flush.

Upon arrival customer stated that he is ready to get the toilet repaired and that he also is wonder if there is a leaking because there is no water going to the hose bib. Upon inspection i found that there is a junction of poly pipe and a couple lines are leaking and there is a pool of water in the crawlspace. I explained to the customer that that junction of pipe needs to be cut out and replaced and gave him the over all price to fix the toilet and repair the pipes below and he agreed and wanted to finance we got approved for the financing and were told to wait a couple business days for the approval email but the customer still wanted to get the toilet fixed today so today the customer was charged for the toilet repair and we will be awaiting the arrival of the approval email. To preform the crawlspace pipe repair Today i Replaced the fill valve and flapper in the hallway bathroom toilet. 3 month warranty Thank you for choosing Keepsmiling plumbing, electric heating and cool

Upon arrival, customer had flapper that was old and damaged in upstairs hall bathroom. Replaced with new 2” flapper. Turned on water and tested all work for leaks and proper function. No leaks found at this time. 90 day warranty due to age of unit. Thank you for choosing Keep Smiling.

Wiring in the lighting and ventilation fans in both unfinished bathrooms. Connecting the ventilation fans within the attic, but nothing else.

Came out to the Edgeworth residence to rewire a customer supplied Gfci where he attempted to do it himself but it kept tripping the breaker rewired and restored power.(no warranty.)

Replace 4 gfci outlets Installed 4 new gfci outlets provided by homeowner Tested and all working properly

Client called us out for a broken vacuum breaker leaking on side of home replaced vacuum breaker and checked for leaks. Thank you for choosing Keep Smiling

Mr.White had an outlet that cut power off when plugged into it. The vacuum that was plugged into it would cut power off. Once it was disconnected everything would be back to normal. I showed Mr.White the poorly connected outlet that was backstabbed. These connections work their way out over time as it’s being used. The expanding and contracting of the wires will eventually cause the loose connections resulting in power loss or worse. After replacing the outlet there was no more flickering. I still recommended the whole home Redevice because this issue can arise in a difficult location of the home.

Disposal jammed and is new freed up jammed disposal and pulled out bottle cap,tested and working fine.customer has a home warranty and didn’t want to do toilet repair.