Bethlehem, GA

Dispatch fee. Homeowner thinks our pricing is too high and would like to look at other options. His budget was around $200-$300.

KSPEHC was called out for ruptured water line in garage under water heater. Once on site tech was able to see multiple spots where water is exposing itself to the surface of the concrete slab. Water only begins to escape when the hot water system is turned on. When the water heater shut off valve is off the water no longer escapes. This signifies that it is a hot line or lines that have ruptured and need to be located accessed and repaired.

Leak on hot side underneath the floor in office. Leak was located underneath bookshelf. We will need to cut and jackhammer concrete to access dirt. Dig down the the leak on hot side on copper piping. Cut out leak and make proper repair. Turn the water back on and test for for leaks. Once leak is repaired we put the dirt back in the hole and pour back the concrete. $3275 is to access the plumbing pipe. $675 is to repair the pipe in the slab. Comes with 1 year warranty.

Estimate for slab leak repair. Hampton restoration to come out to assess the damage. Once hardwoods are removed we will make slab leak repair.

Came out to the Barnes residence to remove a vent hood and install a new outlet inside the cabinet for a above the stove microwave.Tested for power and it’s working properly.(1 year warranty.)

Upon arrival, I was greeted by the shift leader at Jittery Joes. He showed me the situation with the drain dedicated for the espresso machine. After assessing the situation it appeared that the stoppage was isolated in that branch line. I created an estimate and called the location manager, Sarah, to talk about the situation. Sarah understood the drain cleaning recommendation and agreed to the estimate. I attempted to use each of the different style drain cleaning machines off of my van in an attempt to clear out this blockage. None of the machines had any success. What I had on hand was not proper for this situation. My supervisor drove out to bring a different drain machine that was properly designed for this situation. After a little bit of time using this drain machine, we successfully cleared out the blockage. We ran water from a hose for a minimum of five minutes down the drain to help flush the P-trap even further. The dedicated drain line is no longer blocked up. I advised th

Upon arrival, customer stated that he would like a shower, taken out and rough and a toilet in its place I let the customer know that we would need to run a camera down a drain line to find the nearest 3 inch drain line to attach onto for the new toilet upon further inspection I found that there was no good place to actually run the camera I let the customer know that once he demos out the shower we can come back and get down below the concrete to cut out the showers p trap and camera from there Keep smiling is not responsible for any sheet rock repairs that are needed. Thank you for choosing keep smiling plumbing , electric, heating and cooling and have a very merry Christmas!

Homeowner has a clogged toilet in the main floor master bathroom. Other fixtures appear not to be clogged. Will attempt to clear blockage via toilet auger. Was able to clear blockage and restore flow.

Upon arrival customer stated that she had a tub/shower faucet that would not cut off and remained dripping and was running up her water bill while I was there inspecting the shower she also told me she would hear the toilet in the same upstairs hall bathroom start running during the night upon further inspection I found that the cartridge in the shower and failed as well as the flapper inside the toilet customer was left with multiple options to fix these issues

Hall bath toilet is extremely slow to fill up, as a repair, we would need to replace the fill valve and the supply line in order to fix how slow the toilet itself fills up. Due to a family medical issue she was interested in a pressure, assisted toilet, or a power flush. I have quoted for the repair or the installation of a power flush toilet in the hall bath. In the master, the toilet was rocking, I got down and inspected the bolts. The bolt on the right, was able to pull up immediately, indicating a broken flange, which is where the toilet seats. If this is broken, this will need to be replaced.

Came out to the Kaliher residence to install a outlet under the sink for a water filtration unit.( 1 year warranty.)

Water heater flush on electric heater In garage. Pressure is 60 psi. Thermal expansion tank is bad. Gave estimate to replace thermal expansion tank and water heater replacement. Water heater is 13 years old.

Seal around shower drain has been compromised. We will need to Re install customer supplied shower drain properly. Comes with a 1 year warranty.

Upon arrival, customer stated he had a leak on his main waterline. He stated that he shut off the water coming into the church and checked the meter and it was still spinning. Customer wanted an estimate to run a new waterline from meter to the church. Gave customer two different estimates, one estimate was running the waterline using a trench machine, and the other estimate was running the new waterline, using directional boring.

Homeowner currently has a whole house stoppage that resulted in sewage overflowing in downstairs bathroom. Clean out access was located by front porch. Keep Smiling Plumbing performed camera inspection from the sewer clean out in order to diagnose drain issue. Diagnosis resulted in discovering a large root intrusion located in the front yard, directly below the tree. Keep Smiling was able to bring mini-excavator on site to excavate the front yard in order to access compromised sewer line. Keep Smiling uprooted, removed, and hauled away tree in order to access compromised pipe. Keep Smiling removed all roots from system and performed repair on pipe and backfilled. 2 year parts and labor warranty Dig ticket number 24104-002472

On arrival performed heating maintenance inspection on one 2010 model Trane heatpump system. Checked and replaced one 16x20x1 media and dated. Checked all mechanical and electrical components. Checked evaporator coil- found it to be very rusted with high probability of leaking, also very dirty and recommended chemical cleaning, checked blower motor and blower wheel- found it to very dirty, recommend pull and cleaning, checked deltaT-20°, heatrise- 40°, checked ductwork, thermostat, heat strips, condenser coil, condensate drain line and Ptrap, condensate pump- flushed with several gallons of water, checked voltage, amperage, and capacitance. System is heating and cooling at this time. Thank you for choosing Keep Smiling. Have a blessed day.

Replaced water service line from meter to home, replaced 50 gal electric water heater and pressure valve manifold

Upon diagnosis found that there is a leak on water service line feeding home. Recommended replacement of entire water service line. Also gave quote to replace water heater and valve manifold. Mrs. Weaver chose the peace of mind option and scheduled it for Tuesday the 29th

Homeowner has polybutylene piping throughout their home on a crawlspace. Several leaks have occurred in the past resulting in damages. Keep Smiling will completely replace all pressurized polybutylene pipes under the home. Repipe will consist of new supply lines, emergency stop valves, and new water shut off valves. Keep Smiling will install PEX-A expandable Uponor Piping AND Fittings. Uponor Pipe & fittings come with a 25 year parts warranty Keep Smiling will provide a 5 year labor warranty Keep smiling is not responsible for drywall repairs. PRV outside in the yard. Repipe completed. Dug out exposed water service and redrilled penetration through into crawlspace under ground at a courtesy. No warranty on polybutylene connection outside of crawlspace.

I arrived to the property and the customer is having issues in their master bathroom shower when the toilet was flushed, it would reduce the water volume significantly. After checking the other parts of the home, it was an issue amongst all of the bathrooms in the home. First II arrived to the property and the customer is having issues in their master bathroom shower when the toilet was flushed, it would reduce the water volume significantly. After checking the other parts of the home, it was an issue amongst all of the bathrooms in the home. First I replaced the pressure reducing valve, hoping that that would fix the water balance issues in the home which it was unsuccessful. Next to just rule it out I replace the fill valve in the master bathroom toilet and that did not work either. I gave the customer the option to take out the material used and not charge or anything or else just charge. Her material cost of $107.38. Customer chose to keep the materials and pay for the material use

Upon arrival costumer stated she had a toilet in her hallway bathroom that her flapper broke off. She said her kitchen faucet was making a banging noise when turned on. I checked her pressure and it was at 95 psi. Spoke to Ken for approval on replacing prv and installing a new flapper. After both repairs were made I checked the new pressure and it was at 50 psi. The faucet was not making the banging noise anymore. We installed a new flapper and checked to make sure the toilet was not leaking. Parts and labor on PRV has a 1 year parts and labor warranty.

Arrived on the job and spoke with our client about what issues they’ve been having. A number of outlets in the kitchen and dinning room had no power due to a tripped GFCI. I informed our client about the GFCI needing replacing and she requested to have them emailed to her so she could consider them. I collected the dispatch fee and left her with a card.

Customer moving forward with complete interior home repipe. Will schedule for Friday. Customer using GoodLeap financing for project.

Able to fully observe a chirping noise this time around, it looks like it was coming from the boxes in the attic next to the heater. Did not see any signs of any issues with the heater at this time. All water was continuously, hot without interruption.

Shower arm is loose in wall and leaking,found ell in wall not secured,no backing, cut wall and installed wood backing and replaced ell and shower arm.