Bethlehem, GA

Upon arrival, customer claim to have a leak on his water heater and wanted to figure out what was the cost to repair. After inspecting it, I saw that the pipe popped out of place due to wrong glue used on cpvc. I gave him an option to repair and to replace, but he went with the repair option. I re-pipe the water heater and Pex , due to polybutylene all over the house there will be no warranty. Thank you for choosing keep smiling plumbing !!!!!

Upon arrival, customer stated that when upstairs hall bath toilet was used, she could hear a whistling noise co in fron tank. After further inspection, found that water pressure in home was over 100psi. Due to high water pressure, fill valve for same toilet was affected and caused whistling sound. High water pressure will cause fill valves to fail since pressure is trying to release and fill valves are plastic. Recommended replacement of pressure regulator valve located in crawlspace. Also, if fill valve continues to create sound when flushed, fill valve replacement will be recommended. Customer we agreed with pressure valve replacement. Shut water off to home, drained lines, cut out old prv and installed new double union pressure valve. Properly connected to existing copper. Turned water back on, pressurized lines and tested. No leaks were detected. One year warranty on work done today. Thank you for choosing Keep Smiling Plumbing

Upon arrival, customer stated that they were looking to have electric water heater flushed. After further inspection, found that water heater was nearly 12 years old and customer was hit sure if it had been flushed in the past. Due to no known maintenance history and age of heater, we did not recommend flushing. Stated that when heater is flushed and filled back up, the pressure being reintroduced to the tank could cause possible issues, such as tank leaking. Presented quote on performing a diagnostic on elements and thermostats, and also a quote for replacement. Customer decided to have heater replaced. Shut water off to heater, turned breaker off, drained and removed. Placed new Bradford White 50 gallon electric heater in new pan, and made proper connections to existing pex piping. New expansion tank was installed and pumped to match home water pressure. Made proper connections to wiring, after installation was complete, turned water back on, pressurized lines and tested. No leaks we

I was met on site by Mr. Thomas. An appointment was scheduled with Keep Smiling for potentially installing a customer supplied filtration for the kitchen sink. I assessed the product and cabinetry in order to gain an idea of what it would take to install it. Mr. Thomas allowed me to inspect his water pressure. The thermal expansion tank was too high to properly inspect without a ladder. The water pressure exceeded 80 psi. I explained to Mr. Thomas the importance and risks related to the water pressure. I also added that the expansion tank will typically fail too when the pressure is high. I completed the assessment and put together a couple options for us to discuss. For now, Mr. Thomas declined the work but agreed to have me email the estimates. I let Mr. Thomas know that I can speak with my supervisor about possible price matching if he decides to reach back out to us. The dispatch fee was charged today. It was a pleasure meeting you today! Thank you for calling Keep Smiling!

Re-installing an exit sign.

Breaker tripped when homeowner turned switch on Loose wire on switch Reinstalled and retighten wires on both switches Devices are 25+ years old and recommend a redevice

Quote to provide and install battery for emergency exit

Install 2 tankless condensate lines on both heaters running over to mop sink to stop leak and so that tankless can run properly. They were suppose to be installed with heater when building was built. Has been 5 years with out it. Possible tankless damage because water was building up on the inside of the tankless heater.

On arrival I was met with the manager of WNB wings she told me that one of their floor drains in the kitchen was clogged and it was making a bad smell I told her that we would need to snake it I gave her a price and she approved it. I went in with my flex shaft, and just after a couple feet I hit the blockage and cleared it. I tested it by running some water from a nearby hose that they had there. I unclogged the floor drain. Thank you for choosing keep smiling plumbing

Client called us out for a backed up kitchen sink. Ran k400 to clear grease blockage. After restoring flow, cleaned up all job related debris. Not responsible for previous/existing water damage. Thank you for choosing Keep Smiling

Upon arrival customer claimed that her washing machine hose was stuck on the valve and couldn’t take it off. She mentioned that when they came to replace her washing machine the cold side hose was giving them a hard time and that’s when they told her to call a plumber out here. I first gave her a diagnostic fee to try to take off the hose bib. Customer also gave me permission to cut hole in sheet rock to see what type of Pipe the home has. After trying to take off the hose the valve itself started twisting on me so that’s when I decided to bring up the second estimate to the customer, to replace both valves. She agreed on estimate and signed off again. After completing work, I pressurized the system and checked for leaks. No leaks were seen I did install her new washing machine out of courtesy because I was already there. 1 year warranty Thank you for choosing keep smiling plumbing !!!!!

Trench drywall wall across garage and replace approx 15 feet of pipe going to front hose spigot. Will resecure drywall to wall as a courtesy, but keep smiling is not responsible for drywall repair/mud patch. 1 year warranty on parts and labor.

Came out to the Fordyce residence to go over a punch list the home inspector had found such as missing knockout in the panel for a main breaker ,missing bushing for main service ,white conductor that was unphased,as well as double tapped neutrals upon todays visit fixed the double tapped neutrals as well as well as the white conductor re phaseing, but as far as the other stuff goes that was code back then and does not have any concerns but I would recommend in near future to bring the panel up to date .While the tech was here he also expressed concerns about a outlet that seemed to be burnt up so we replaced and restored power.(1 year warranty.)

On arrival performed cooling maintenance inspection on one 2015 Goodman 2.5 ton r410a heatpump system. Checked one 16x20x1 reusable media filter. Checked all electrical and mechanical components. Checked filter, ductwork, evaporator coil, thermostat, condenser coil, refrigerant pressures, superheat, subcooling, voltage, amperage, and capacitance. Found dual run capacitor to be weak and out of manufacturer specifications- probable cause of system freezing with compressor running with no fan, replaced with a new capacitor. Subcooling and superheat both within manufacturer specifications at 7° to 9°. No electronic leak detection needed as previously suspected. Thank you for choosing Keep Smiling. Have a blessed day!

Estimate to replace existing electric water heater and pressure regulator located in the garage. Current water heater is leaking and rusted out. Due to the age and the tank failure there is no immediate repair other then replacing the water heater. With installation of the new water heater a new expansion tank will be installed as well per current plumbing code. After installation is complete all job relate debris will be removed and work space with be cleaned. Disposal of old water heater is included. The pressure regulator appears original to the home however is still within range with a pressure reading of 70 psi. This would be preventative maintenance to ensure a long life of your plumbing fixtures and appliances. Estimate includes all labor and material. WARRANTY: 10 year tank 2 years parts and labor

On arrival inspected one 2015 Goodman 2.0 ton heatpump system for no cooling and popping fuses. After further inspection found that the thermostat wire going to outdoor condenser has chaffed and shorted out against outdoor unit. Pulled wires through in a better fashion and secured. While technician was onsite we went ahead and performed tuneup maintenance inspection. Checked all electrical and mechanical components. Checked one 16x20x1 washable media filter. Homeowner would like to schedule upstairs system to be inspected at a later date. Thank you for choosing Keep Smiling. Have a great day.

On arrival installed new Carrier variable speed motor. Tested system and cycled on/off several times to ensure proper operation. System is cooling as it should. System no longer freezing up. Thank you for choosing Keep Smiling. Have a blessed day.

Replace toilet flush valve, fill valve, and tank to bowl bolts to stop leak. Everything is now working properly with no leak on toilet. Comes with 1 year warranty.

On arrival inspected 2018 Lennox 2.5 ton heatpump system for no cooling. After inspection found the homeowner has recently replaced 15x20x1 media filter, the old filter was very dirty and caused the outdoor condensing unit to display error code and shutdown system under high pressure. Now that media filter has been replaced technician reset outdoor control board. Once reset the system came on and began to cool. Thank you for choosing Keep Smiling. Have a blessed day.

On arrival found one 2013 Carrier 4.0 ton heatpump system freezing up. After inspection found that the indoor air handler blower motor is failing and intermittently shutting off. It is determined the blower motor has an internal failure causing this. Called hvac supplier to check price and availability. Quoted homeowner for replacement and left estimate. Homeowner would like to see if problem persists and call us back to order part when it is needed. Also found indoor blower wheel dirty and recommended cleaning service. Checked all electrical and mechanical components. While air handler unit was running technician Checked refrigerant pressures and subcooling, checked deltaT and have a 23° split between return air and supply air temperatures. System is running at this time. Thank you for choosing Keep Smiling Club. Have a blessed day.

Arrived at customers home to find water had to be shut off. Homeowner has been experiencing a large water leak coming from the water service. Upon inspection was able to provide the client with multiple options for repair. Home owner is leaning more towards the repair option at this moment once leak detection locates the leak. Thank you for choosing Keep Smiling

Client called us out to the home today due to a leak on the water heater. Found that water heater is age and leaking internally causing rusty water to run through the garage. Checked pressure in the home and found that the home has 70 psi. Provide estimates to property management and will follow up tomorrow with client. Thank you for choosing Keep Smiling!

Customer broke 1/2 cold water line when removing bathroom sink,house being remodeled and wanted quote to reroute line from crawlspace up thru floor,quoted and customer said would do himself.

Technician came for no cooling or heating call. Hen calling from thermostat, outside unit did not come on. During diagnostic check, technician found voltage going in the defrost board but no voltage coming out. After speaking with resident, technician went to supply house to get new board. After replacement, outside unit came on. No other faults found. Thank you for choosing Keep Smiling! Have a great day!

I arrived on the job and spoke with Mrs. Robertson about what work she previously agreed to. After looking everything over and confirming what our client was requesting I gather my tools and materials to get the job done. Once completed I presented my work to our Mrs. Robertson and collected payment. 1 Year Warranty.