Auburn, GA

Upon arrival, I was greeted by the Douglas family. Mr. Douglas was the main point of communication for this job. What he asked me to for the faucet and drainage for the newly installed cabinetry and sink in the basement. He also requested that I perform a routine flush of their tankless water heater. There was also curiosity about their upstairs refrigerator. I took a quick look at the refrigerator and confirmed with him that the issue is with the appliance itself. I disconnected the supply line and successfully ran water into a cup. After taking some time to examine the cabinetry, I put together some options for Mr. Douglas and I to discuss. An estimate was agreed upon, allowing me to move forward. Faucet was a customer supplied item while everything with the drainage was supplied by myself. I also had to connect a second emergency shut off on the hot pipe so that the remodeler can install the dishwasher. I got everything connected and tested for operation and drainage. The faucet o

Install new p trap under kitchen sink comes with 6 month warranty.

Arrived at homeowners home. Homeowner had master bathroom that there was a real bad sewer smell and they could not find where it was coming from. After talking with the homeowner I found that this issue started happening yesterday, but progressively got worse throughout the night. I went downstairs to see if I could find any weeks that may be going on, and there were none. I asked the homeowner how often they use the master bath tub, and they explained that they have not used it for the past three years. They also explained that the right vanity in the master bathroom Has been cut off for the past year. I explain to the homeowner that all the plumbing in her house has P-trap’s to keep the sewer gas smells out. I explain that when you don’t use water for so long that the P-trap can evaporate, so we ran water throughout the entirety of the master bathroom to refill all the P-trap’s to see if that is the issue. I explained that we could wait and see, and if the sewer gas smell persists,

Upon arrival I was shown to the basement bathroom where the drain system was holding water. After a little bit of investigation I found the sewage ejector pump was not plugged in, and the valve for it was turned to the off position. After turning the valve on and plugging it in the system is functioning normally. All that needs to be done how is to set the toilet back in place. Ensure no leaks and the toilet is stable. Installed the toilet. Flushed multiple times to make sure there were no leaks.

Rough in drains and water for Toilet Shower Vanity Kitchen sink Walls need to be roughed in studs only Drain will be left tall so they can be cut to size once flooring, cabinet,vanity, etc has been installed Cut remove concrete Tie drains into crawl space Bring water from crawl space to garage And rough in the water If customer has a shower valve there, tech will rough in the shower valve for shower Techs got drains roughed in Slab cut and back filled Installed pump can Installed pump Wall prepped to have water ran Pump vent and discharge line needs to be tied in tomorrow Step one rough in once walls are framed in and left in bare studs

Came out to the Joiner residence to install a (customer supplied)fluorescent light over the kitchen sink .(1 year labor warranty.)

The Jones’ have been experiencing intermittent hot water in home. They have a 4 year old Rheem ECOH200DVLN-2 tankless water heater located in basement. Upon diagnosis found that it is coding out with code “12” which is “No ignition”. Upon further diagnosis and troubleshooting with Rheem tech support, we found that left side flame rod is bent or slightly damaged. (See pictures) Rheem recommended that we replace flame rods, which they will replace under warranty and send to customer.(parts warranty is up in June of 2025) They also recommended that we pull gas burner to clean, replace gas supply line from 1/2” to 3/4” and descale heat exchanger which has never been done. Rheem requires a descale of heat exchanger no more than every 2 years in North Georgia. Failure to do this will cause irreversible damage to unit. The Jones’ optid to replace water heater.

Keep Smiling will cut open drywall wall behind master vanity and completely replace the drainage system for the double vanity. Keep Smiling will cut riser coming up into the wall and install a PVC cross or two sanitary tee’s to split the vanity drainage system with their own stub outs. Will include two new p-traps. Keep Smiling is not responsible for drywall repairs.

Came out to the Fritz residence to diagnose why the outlets in the kitchen where not working as well as the dishwasher upon diagnostic discovered there to be a outlet that had faulty connections on it which caused it to short out as well as the breaker on kitchen Gfci 1 was not working properly (dual function so had to replace a outlet with a Gfci.)The dishwasher was a faulty dual function breaker so we replaced it with a standard and restored power.tested before we left and everything that was discussed for this visit is working as it should.(1 year warranty.)Mrs.Fritz said she is okay with replacing the outlets and Gfci with a white one instead of ivory.

After arrival customer has a clogged toilet in hallway bathroom. Talking with the ms pat we went ahead with a new toilet install. We will be installing a new kholer toilet in hall bathroom. Dispose of old toilet. Comes with 1 year warranty.

Upon arrival customer stated that he is remodeling his basement and would like a new shower valve installed and would also like me to look at his master bathroom faucet that had low water pressure he had also expressed to me that he would like to have an automatic water shutoff installed in case of emergency and also needed me to look at his water heater from 2008 and give him a quote to get it replaced. He had the shower valve on site and ready to be installed and where the water comes into the house had plenty of room to fit in a Flo by Moen automatic water shutoff. The master bathroom faucet had low water pressure because during he basement remodel when the water lines were being capped there must have been some dust that got into the line and made its way to the master bathroom and clogged the faucets aerator. Upon inspecting the water heater I noticed that it is an 80gal electric heater with an old gate valve and a thermal expansion tank that had failed the heater itself is about

Dispatch fee $39.00

Install new water line from meter to the inside of home with new pex water line approximately 60 feet . We will have to bore under 2 side walks and 1 20 foot drive way. Also make a new penetration and install new prv. Test for leaks and cover up ditch comes with 5 year warranty. Prv comes with 1 year warranty.

After inspection a new water line and prv are going to be install at the home. Will be starting work tomorrow morning 2/5.

Installed customer provided new toilet. Hauled off old toilet Old supply stop was clogged

Leak in yard. Wants American leak detection to come out and locate leak to see if it’s underneath drive way or in the yard to make decision on repair or replacement.

Customer wanted quotes bathroom faucets, and a shower cartridge

At today’s visit, Mrs. Bobbi was looking to get an estimate to update the lighting in the basement kitchen area. She has an existing 2x4 fixture that is off center with the kitchen and she’d like it centered to the two cabinets above the microwave. She would also like to add two pendant fixtures while removing the existing chandelier. An estimate was provided for this work.

Emergency stop valve has failed underneath bathroom vanity. Emergency stop is threaded onto 1/2” Sch 40 pipe. Keep Smiling will need to cut of existing valve and glue on a new male adapter inside the wall and then install a new threaded emergency angle stop.

KSPEHC was called out for ruptured water service line. When tech arrived water was already turned off to the home. Tech turned water back on in order to possibly determine where water was exposing itself. It was unclear where the failed section of piping is located. This could be an outside repair or a slab repair inside the home. Tech strongly recommends having a specialized leak detection company locate the failed section. Options were provided for repair and replacement.

Upon arrival customer stated that the kitchen sink would not drains upon my inspection I found that the garbage disposal was full of rust so I turned the motor manually and that broke up some of the rust allowing the sink to drain I let the customer know that this will keep happening until he gets the disposal replaced. Customer was left with 2 estimates to fix this issue

Customer is getting ready to purchase a hot tub and would like an estimate for a dedicated circuit. I will have to run power from the electrical panel located in the garage, out to the back yard to a GFCI disconnect. Then from the disconnect, I’ll run power out, into the hot tub itself.

I arrived on the job and breifly spoke with our client about what work he would like performed. After looking over the location, and given that the material was provided, I verbally gave him a discounted price. We were unable to come to an agreement on the price so we said our goodbyes.

Upon arrival, customer claimed she had two issues going on in her kitchen, one being the kitchen faucet leaking and not being able to be turned off, and the second one was the garbage disposal, not turning on. After inspecting it, I saw that the faucet had a cartridge issue, but she was looking into the replacement option more. I then saw her garbage disposal was rusting from the bottom and where it’s connected to the sink. I did run a couple tests on the garbage disposal first before bringing up the replacement option. The electrical panel was tripped, I switched it back and it still won’t hum or buzz. I then gave her multiple options to see which one qualified for her needs. But she thought we were much cheaper than what we are. We went as far as her supplying everything. But she said at the end that she has to talk to the big boss and will get back at us by this weekend. I told her I will be sending her every single estimate to her email so she can talk to it he big boss about it.

$79 dispatch fee The toilet in the master bathroom is completely clogged. It will not go down from the rim of the toilet. Need to try and clear it with the use of a toilet auger. If that does not work will need to call a septic company to have the septic tank checked. Used the toilet auger to clear the soft blockage.