Atlanta, GA

Came out to wise guys off of Brenton drive to replace a Gfci device on the back porch .(1 year warranty.)

We replaced front outside spigot with frost free faucet on 10/16/2023. Today we arrived to find that same spigot dripping continuously. Replaced rubber washer seal to remedy issues.

Came out to the Spinollo residence to determine why some things aren’t working upon diagnostic did discover that they are loseing a leg of power will come back after Georgia power visits.

10,989 INCLUDED fSERVICES: COMPLETE SYSTEM SET UP, START UP AND CALIBRATION EXPLAIN SYSTEM OPERATION TO HOMEOWNER CLEAN-UP OF WORK AREA INCLUDING DISPOSAL OF OLD EQUIPMENT REGISTER WARRANTY WITH BRYANT CORPORATION TO ENSURE TEN YEAR PARTS WARRANTY IS RECEIVED ON APPLICABLE EQUIPMENT FULL GAS SYSTEM INSTALLATION KIT (INCLUDES NEW PAD FOR OUTDOOR UNIT, AUXILIARY DRAIN PAN WITH FLOAT SWITCH, INLINE SAFETY SWITCH, OUTDOOR SERVICE DISCONNECTS WITH WIRE WHIP, INDOOR SERVICE DISCONNECT, PROPER SIZE BREAKER FOR AC UNIT, SEALED PLENUM TRANSITIONS, GAS RECONNECTION, DOUBLE WALL FLUE RECONNECTION, REFRIGERANT SYSTEM FILTER DRIER)

At today’s visit, I relocated a wall junction box. The old existing box sat to low for a stick on headboard for the master bedroom that Mr. Bruce was putting in. He had removed the light prior to my visit. With this, I removed the old junction box in the wall. I then measured and cut in the new box so that it was be at the perfect height to not interfere with the head board. From there, I installed the fixture to the new outlet box. Note: it is to note the fixtures head is missing the set screw which keeps the light head attached to the flexible arm and in theory could be pulled off the arm. Mr. Bruce is aware of this.

Technician came for no cooling call. Upon arrival, technician spoke with resident about thermostat. Resident would like an estimate sent to her for installation. She said she would provide thermostat. Technician inspected system. Filter was replaced. Outside pressures are in normal range. Unit is cooling with no other faults found. Thank you for choosing Keep Smiling! Have a great day!

Came out to the Lenz residence to determine what kind of deadfront and cover the panel takes to will have to come back when the panel cover is in to install.

Upon arrival customer stated that there are leaks in the crawlspace and that that need some grab bars installed in the shower. Upon my inspection of the crawlspace I ran water in the bathroom, kitchen, and bathroom I found a major leak on the washing machine. The washing machine box had become detached from the drain line so when the machine would go to drain it was draining into the wall, on to the floor and into the crawlspace. I also found that the kitchen sinks sprayer was leaking down into the cabinet and finding a way into crawlspace through the sub floor. I gave the customer a couple of options and they chose to. Replace the washing machine box in the wall to fix the issue of the drain pipe breaking off in the wall causing the laundry room and crawlspace to have constant water on the ground when the washing machine is in use. Also replace the leaking kitchen faucet that is leak water into the kitchen cabinet and down into the crawlspace. And install 2 new shower grab bars

I arrived on the job and spoke with Mrs. Matthew’s about what work she needed performed. She showed me to multiple outlets that were in disrepair and several others that needed to be updated to 3 prong outlets from the existing 2 prong outlets. I wrote up a quote for replacing eight 2 prong outlets with standard 3 prong outlets along with installing a new circuit for the dryer within the utility room. I then called Mrs. Lisa Jones and explained to her the situation, my recommendations for correcting the issues, and what the price would be to do so. She liked our pricing so I got to work. Once completed I called Mrs. Lori and collected payment. 1 Year Warranty.

Issue: system not cooling properly due that is low on refrigerant. House has 1 system. Furnace is gas Carrier about 15 years old located in the garage. It has an air filter 16x25x1. Found system leaking water. Found blower wheel dirty, suggested to pull it out and clean it. Found control board with a resistor thar has been overheating, suggested to replace control board. Condenser is 2.5 tons Carrier about 15 years old located left side of the house with R410a refrigerant. Found condenser coil dirty, suggested chemical cleaning it. Main reason for system not cooling properly is due that is low on refrigerant about 3 to 3.5 pounds of R410a refrigerant, I quoted for 3.5 pounds and explained customer that there is no warranty on refrigerant even if it leaks out by next day, suggested to perform electronic or nitrogen leak search to find refrigerant leak, leak repair cost will depend on the location of the leak. System is currently cooling with a Delta T of 13.1 degrees at this time, exp

Upon arrival, customer stated that Leak Detection company detected water damage was caused from overflow in was being machine drain. Drain is cast iron. Outlet box for drain and valves is metal and was corroded with holes on the bottom. When drain overflowed, all water went straight down behind drywall and spread under floor. Ran flex shaft drain snake and tested by running water directly into drain. No backing up occurred. Did recommend replacement of laundry outlet box and left quote for replacement. Customer will contact us if she decides to move forward with work. Thank you for choosing Keep Smiling Plumbing.

I arrived on the job and spoke with Mr. McIntyre about what work he needed performed. He showed me to the globe of a fixture he needed reinstalled. He had it taken down for cleaning but, due to its complex nature, it was difficult to put back. I wrote up a quote to reinstall the globe to the light fixture. He liked the price so I got to work straight away. Once completed I confirmed the security of the connection with him and tested the functionality of the globe. He was more than pleased so payment was collected. 1 Year Warranty.

Issue: upon arrival customer had furnace service switch OFF, she said that system was full ice, and leaking water, this is why she turned off the system yesterday. Apartment has 1 system. Furnace is gas Comfortmaker about 5 years old located in the basement. It has an air filter 20x20x1. Found about 8 ft of single wall pipe at flue pipe by code and safety flue pipe has to be double wall pipe, suggested to replace 8ft of single wall pipe to double wall pipe. Found blower wheel dirty, suggested to pull it out and clean it. Found blower assembly full of water, when I tried to tested the system, the furnace started shaking because blower wheel couldn’t spin properly due to the water, suggested to take blower assembly out and take water out from it, or suggested to drill a hole on the assembly to drain water out, explained her that I can’t check refrigerant pressures without blower wheel not spinning freely. Condenser is Gibson about 22 years old located backside of the building with R22

At todays visit, I diagnosed the issue regular isn’t the outside front coach lights not working. During my troubleshooting, I determined that the dimmer switch had broken as a result of water entering the top socket of the coach fixtures. With the coach fixtures, it was evident that a short had also occurred as the main prong the bulb connects to receive power had blown apart. With this, I replaced the dimmer switch to regain power back to the fixtures. Additionally, the fixtures were also replaced with new ones.

Upon arrival customer stated that she was having water issues coming from an HVAC unit, however, upon further inspection nothing can be determined cleaned out PVC drain line advised customer to keep a watch on her AC unit if anything else should arise she should turn it off immediately and give us a call. Customer set up a time to talk to a comfort advisor, possible crack in condensate pan. customer has a heat pump air handler approximately 15 years old upflow in a closet.

I was to do work off of estimate to reroute kitchen drain line. Upon arrival and inspecting the work and talking to management. We decided that it would be better to cut the cast iron in the wall after the hub then add a fern co-and re-pipe it in PVC. After going over pricing options with management, we came to the conclusion of a good price to do the new work. I waited for the homeowner to arrive to explain everything thoroughly to. I started by cutting the cast-iron and installing the new fern-co and PVC, I installed a new P-trap, and once everything was tied in I turned on the water to test for any leaks and functionality, and all is well. Thank you for choosing keep smiling Plumbing in electric, heating and cooling. All work that was completed today will come with a one year parts and labor warranty through Keep Smiling Plumbing

Upon arrival, customer stated that she noticed floor buckling downstairs and could see moisture coming from flooring. After further inspection and diagnostic, determined that water was coming from ac unit in utility closet. Found no plumbing issues. Water damage to flooring and some drywall. Will be having HVAC Service tech coming out to inspect unit. Thank you for choosing Keep Smiling Plumbing.

At the Taylor residence they were experiencing issues with the lighting in the bathroom. The light would turn on but also go out for some days. The other issue was the Gfci. The Gfci did work but ready to be replaced. This gfci was added after the original construction of the home. The remodel box the Gfci was in was protruding from the wall. The first fix was the light switch. I explained that it could be the switch, light fixture or anywhere in between. The switch did show signs of problems when pressed on the surface. Mr.Taylor wanted to go ahead replace the switch without the diagnostic. While replacing the switch I noticed that it is switch looped. Simply put the switch is energized with black wire coming in to the switch and continues on the white wire. The switch box constantly has power with no neutral. The power source could very well be in the light. If the problem persists we will have to troubleshoot. The Gfci has been replaced and working properly. The new remodel box n

Upon arrival, customer claimed he had a leak coming from his kitchen sink, going to his crawlspace, but did not know if it was between the wall or in the crawlspace. After looking at the work area and going in the crawlspace to check the leak out, I saw that the leak was coming from in between the cabinet and the wall. I recommended the customer to start off with a diagnostic fee. That helps me cover my time and check what’s actually going on in between the wall. He agreed and signed off. After cutting open the cabinet, I saw that the leak was coming from a 3 inch Cast iron tee. The only way to fix this leak is to reroute the kitchen drain into the same line. I talked with management about pricing and brought this up to the customer. The customer said he will need a couple days to see if he will file a claim or pay out of pocket. But will cover my time today. I will send the estimate and videos to the customers email. Customer will call back when ready to begin work Thank you for choos

Opening outlets and the switch in question to find what is causing the lack of power. I found a damaged connection within the attic and repaired it. Once the connection was taken care of the light and outlet in question had power. I confirmed everything with our client before collecting payment. 1 Year Warranty.

Replaced 3 handle shower stems, handles, shower head, and tub spot. After replacing I tested for leaks and no leaks were seen. Comes with 1 year warranty parts and labor. Thank you for choosing keep smiling plumbing !!!!!

Came out to the Twanda fair residence (house proud ) to determine why the stove wasn’t working upon diagnostic discovered that the breaker had been faulty and the tech replaced and restored power.While the tech was here did notice there was no whole Home surge so we installed one as well (Type 2 surge )(1 year warranty.)

Upon arrival, met with property manager and he stated that water wasn’t hot enough for resident. Found that scald guards were set on all Moen shower handles to protect from scalding hot water. Also, manager wanted to have water heaters temperature turned up. Adjusted scald guards on Moen handles, and raised temperature to 128 degrees on both water heaters. I did stated to manager that temp was recommended to be set under 125 but he still wanted set higher. After adjusting scald guards, property manager noticed difference in showers. No warranty on work done today. Recommended replacement of pressure regulator valve, property manager stated he would call back when he’s ready to have that done. Thank you for choosing Keep Smiling Plumbing.

Came out to the Lenz residence to fix 2 outlets that had no ground and changed to Gfci,1 Gfci on the back porch that wasn’t working,fix some open taps as well as supply and install 2 google nest food lights and doorbell additionally one flood light had no power in it so sue opted to hold off on that one and let us return at a later date to install .Installed 2 combo 10 year worry free smokes. (1 year warranty.)

Ms.Grundy has an attic fan that is no longer working. There isn’t access to the attic as she said. The only way to get a visual the attic fan is to remove it piece by piece from below. The other option that would allow us to work on it is open up the drywall so we can work on properly from above. I’ve recommended that another alternative would be to remove it completely and get a different alternative fan. One that operates with a built in thermostat and goes out the roof. She will inquire more information on the roofing alternative.