Atlanta, GA

Upon arrival, homeowner stated that he had a leak on two separate faucets in two separate bathrooms. The first leak was on a Roman tub valve and the other was on a wide spread faucet. Customer told me that after talking with Kohler support on the Roman tub valve that they have a lifetime warranty on their systems and he needed help removing the cartridge so that the Kohler representative can identify it and send him a new one. After investigating both leaks were found to be at the cartridge I also noticed that two of his stops underneath the upstairs faucet no longer worked. I gave him an estimate for removing both of the cartridges to figure out what was going on in the upstairs one and to take pictures of the Roman tub one to send to Kohler and to replace two stops underneath the faucet upstairs. He agreed to have me replace the stops and pull the cartridges out. After collecting signatures, I began the work. While work was being performed I managed to seal the upstairs faucet cartri

Upon arrival customer stated that she had water coming down from her ceiling. I explained to the customer that in order to diagnose the issue I will need to charge a diagnostic fee and cut open the ceiling to see what is leaking. she agreed. Keepsmiling is not responsible for any sheet rock repairs. Upon inspection after cutting the ceiling out I found that there is 5 main trunk waterlines for some of the units in the building I asked the customer downstairs and upstairs if their water was on and they both said yes. I did not see any active leaks on any of the copper nor the poly waterlines in the floor joints I ran all fixtures upstairs in the neighbors unit and came back to the hole and still could not see where any of this water could have came from. I tested everything for about 30 min and I explained to the customer that I’m not getting any water from anywhere and that I would advise keeping the hole in the ceiling for a couple days and if it leaks again to take a video

Customer had shower drain that was clogged. Removed cover and threw away hair catch that was completely clogged up per customer request. This 100% restored flow to the drain. Reinstalled shower drain cover. No warranty on drain clearings. Thank you for choosing keep smiling.

At the pearse home they need an outlet installed for the motor of the tub. The other items to be repaired were the outside flood light and the loose outlet. The installation manual requested that a 20 amp Gfci to be installed for the motor. The plumber onsite provided the exact location where he wanted the device. I’ve installed it and left it on as requested by the plumber. They’ve informed to not worry about the cover plate. They would install it when they would finish their drywall. Circuit is labeled at the panel. The panel is very new and has a whole home surge protector already installed. The flood light that I’ve installed is a standard one. There’s no photocell, or motion sensor on it. It’s a simple off and on function as requested. I’ve also left them replacement bulbs in the box. These are par38 bulbs with color selection. The outlet in the room is now stabilized. The problem was the threads of the plastic box had been worn out. The #6 screw would no longer catch the thre

Customer stated that she had a leak in the ceiling. I started my diagnosis by cutting up the ceiling where the water was leaking from and pulling out a bunch of insulation after removing all of the drywall and insulation. I found a lot of water damage. I referred to her a restoration company, but she said that she was already using one. The 188 diagnostic fee will be credited towards any work. She decides to get done with us. Thank you for choosing keep smiling

Replaced receptacle in kitchen

Customer stated that he needed a new filtration system installed because his old system is leaking after installing the new system and checked for leaks. Turned the water back on and everything operated correctly. One year warranty labor Thank you for choosing keep smiling

GFCI failed on front porch Installed new GFCI and cover on front porch Tested and working properly Installed new light in hallway closet Tested and working properly Installed new GFCI for bidet in master bathroom Tested and working properly

Arrived at homeowners home. Homeowner had upstairs bedroom bathroom toilet that was not filling up and you would have to takeoff the tank lid and jiggle the fill valve to make it kick on and fill up the tank. Then the flapper was not holding the water and was constantly leading it Leak out. When I arrived, they showed me to the toilet and showed what was going on and from there I was able to determine that the flapper was not sealing correctly and the fill valve was not cutting on and off correctly. I explain to the homeowner that we would have to replace both a fill valve and flapper to take care of the issue. I gave the homeowner an estimate to do the work. The homeowner accepted. I did the work. When work was complete, I turned on the water to the toilet and flushed it about five or six times to make sure that it was working correctly with no leaks, and all is well. Thank you for choosing keep smiling Plumbing and electric heating and cooling. There is a one year parts and labor w

Client called us out for a sewer scope. Preformed sewer scoped and provided estimates for repairs. Thank you for choosing Keep Smiling

Replaced ceiling fan and bath room fan

Customer looking for options on replacing upstairs system with a replacement equipment, other options are given on leak detection along with replacing the coil only. We do not recommend this. dew to the timing and nature of the new refrigerant, the chance of more cost down the road is high, seeing we are limited on finding the older compatible equipment in a few more weeks.

Arrived at customers house and he stated there was a leaking valve and his garbage disposal was not working. After a thorough diagnosis, I decided he needed a new PRV and after looking at the garbage disposal, I realized he did not need a new one. It was just clogged so I reset it and it began to work. One year labor warranty Thank you for choosing keep smiling

Performing work off of estimate given to homeowner previously this includes a brand new 50 gallon electric water heater with a brand new shut off valve attached ,a brand new expansion tank, and two customer supplied toilet install. All work performed today has a two year parts and labor warranty attached to it. Thank you for choosing keep smiling plumbing, electric heating and cooling. Have a fantastic day.

Bad switch in downstairs basement

Came out to the Neely residence to give an estimate on a fix where the fridge keeps tripping the Gfci in the kitchen which also has the garbage dispaosal on it as well.

At today’s visit, I worked in unit #3. Mr. Bruce showed me a living room receptacle that was without power as well as a gfci in the kitchen flashing the end of life LED sequence. With this information, I provided an estimate to troubleshoot the living room outlet as well as replace the kitchen gfci. Mr. Bruce approved this work. Therefore, I installed a new Gfci receptacle to the left of the refrigerator. Upon completion of this installation, I turned the breaker back on and tested the gfci and it is in proper working order. In the living room, I opened the non-functioning outlet and observed that it receives power by a red Switchleg. I then inspected the room and found a single pole switch at the front door in the off position. I turned this switch on and retested the receptacle and observed that it had 120v. I gave Mr. Bruce a call and informed him of this and asked if he wished for it to remain this way or if he would like the receptacle made into a constantly powered receptacle. He

Arrived at customers house and she walked me upstairs and showed me the new sink she had installed. She said that she wanted the P-trap hooked up and two emergency shut offs connected to the supply line lines. After completing the work, customer said they were satisfied. One year labor warranty Thank you for choosing keep smiling

Customer stated she wanted a bidet installed. Arrived at customers around 7:30 installed bidet everything’s good. Six month warranty Thank you for choosing keep smiling

Gave gas tankless water heater in basement yearly maintenance and flush. Flushed decalcification agent through heater for 30 minutes to clear up any internal debris. Flushed 5 gallons of water through the unit after so that we made sure all of the chemical was out of the heater. Turned on water and gas to unit and made sure there were no leaks. Thank you for choosing keep smiling.

Client called us out for a screaming fill valve in the master bathroom toilet. Was unable to recreate the noise however, Upon inspection found water level was not stopping at a consistent point in tank. Replaced fill valve and checked for leaks. Thank you for choosing Keep Smiling

At today’s visit, I spoke with Mrs. Maria. She informed me that recently the breaker controlling the garbage disposal and dishwasher had tripped and that it would not reset until this morning. Upon evaluating the circuit and devices associated, I determined that this trip originated from a nuisance trip within the breaker itself. To resolve the issue, I presented Mrs. Maria with two options. The first option, consisted of swapping out the gfci breaker with a new gfci breaker. I informed her that these types of breaker across all of the manufacturers have an issue within them that has yet to be resolved and that the issue would likely come back within 1-5 years. The second option, was to eliminate the gfci breaker, install a regular breaker in its place, and install a gfci receptacle underneath the kitchen sink. Mrs. Maria elected for the standard breaker and gfci under the sink. Therefore, I supplied and installed a new single pole 15A QO breaker to protect the circuit. I then removed

At today’s visit, I supplied and installed a new flood fixture with a built in dusk to dawn sensor and motion sensor. The fixture supplied is a near identical match to the preexisting fixture. The old fixture was replaced due to the right arm support the bulb socket having broken and as such, the bulb and socket were dangling by the wiring. The issue with the front porch sconces had remedied itself by drying out and are back in functional capacity.

Performing work on estimate given to homeowner at previous time. While working, it was determined that the line is smack full of grease and unable to be snaked. After working for over two hours, trying to clear the line, it was determined that it was unclearable due to the grease hardening within the line. Besides not being able to clear the line, I still installed a brand new kitchen faucet for the homeowner like originally stated in the estimate. I also gave the homeowner the option for removing and replacing the kitchen line that is full of grease at this point in time he could not swing that, but would let us know when he would like it done Thank you for choosing keep smiling plumbing, electric heating and cooling. Have a fantastic day.

Repalced moen cartridge in upstairs private bath. Turned on water and checked all work for leaks and proper function. No leaks found at this time. All work comes with 1 year warranty parts and labor. Thank you for choosing keep smiling.