Athens, GA

Arrived at homeowners home. I was out Thursday to look at a leak in the master leaking into the living room ceiling. When I was out, I charged a diagnostic fee to cut a hole in the ceiling to see what exactly is going on. I was unable to find any leak Thursday and I was out here for two hours searching. Today one of the tenants was taking a bath, and when her roommates got home, they noticed that there was a puddle of water underneath the master bathroom in the living room, and the ceiling was also dripping. Last time I was out, I asked them if they could record it when it happened so when they noticed it happening, they recorded it and sent it to the landlord. When I arrived, I noticed that the leak stopped. I asked the tenants what exactly happened when the leak started and they explained that she was taking a bath when it happened. I had her go run the water in the bathtub to fill it up to see if I can get it to start leaking. She filled the bathtub up about a little over halfway an

Arrived at property. Tenants were having a problem with the master bath tub leaking into the living room ceiling. After talking with the tenants, they explained they moved in in August and it was a small brown spot on the ceiling, and now it has turned into a 2 1/2 x 2 1/2’ brown spot on the living room ceiling. She explained that that shower gets used daily. After talking with the tenant, a call the landlord and discuss the everything that I found with him and explained that I would have to cut a hole in the living room ceiling to gain access to the piping to see exactly what is going on and what is leaking. I gave the homeowner an estimate for a diagnostic fee to cut a hole in the living room ceiling to see exactly what is leaking. Homeowner accepted. I cut the hole underneath the master bathroom in the living room ceiling and found the bathtub P-trap. I ran water in the master shower and found no leaks. I continue to run water in the master shower and also run the water in the maste

At today’s visit, Mr. Earnest wa shaving a problem with his dining room lights, living room lights, garage lights, and sunroom lights. 4 days ago, Mr. Earnest had walked into the living room and went to turn on the light switch and it did not work. He then went around and checked several locations and found the other areas were not working. He pulled out switches hoping to find the problem to no avail. I proposed troubleshooting work be performed to dive into the circuit and back track the wiring to figure out where the power was lost. Mr. Earnest agreed to this estimate. Therefore, the findings of the diagnostic were that a connection had broken in the ceiling box supporting the ceiling fan in the kitchen. Once we pulled this fan down, we visually saw the neutral connections were broken apart. Once the connection was remade, power was restored to the remainder of the circuit. Mr. Earnest has a wadsworth brand panel inside the home. It was recommended this panel be replaced for a

Upon arrival, tenant stated her shower inside her bathroom, the diverter was not working. After further inspection, I turned the water on and lifted up the diverter and everything was working perfectly fine. I didn’t multiple times to make sure it was working.

The Arnold’s have a 2 year Rinnai RU160 tankless water heater located in attic access with zone floor heating. Upon diagnosis found that tankless only codes out when floor heating is used. Unit tries to fire and eventually codes out with “12” which is flame failure. However when unit is used for baths or cooking there’s no issues. Unable to diagnose anything wrong with unit itself. I feel that the issues is in the zone system. I think there is crossover(hot and cold mixing) in system causing issues. Recommended returning for full diagnostic and troubleshooting on entire system or splitting zone system from bathing.

Came out to the Harper residence to do the trim stage from the rough I did back in February of last year .(1 year warranty.)

Estimate for installing a customer supplied dishwasher

Arrived on the job and spoke with our client about what issues they were having. After testing some of the plugs I found that none were lacking power. I found that the cords feeding the devices in question were not plugged in. Customer was pleased to know there were no issues. Dispatch fee was collected.

The pressure regulator is rusting out and is leaking, and not functioning running full street pressure at 110 psi. Need to replace the pressure regulator to get the pressure on the plumbing system under control so it does not cause any issues in the future. Replaced the old pressure regulator with a new zurn double union prv.

Arrived on the job and spoke with our client about what work she would be needing performed. After looking over the chandelier and where it was wanting to be hung, I looked over a couple of different things to make sure the electrical system was in good condition. After doing so I wrote up some quotes for our client to consider. We discussed each option and what it entailed. After discussing each she informed me she would need to speak with her husband, who was not available for a call at the time, before making the final decision. Quote was sent to our client.

This was not an electrical call needed a roofer water getting it in a fire place Waived dispatch fee

At todays visit, Mr. Ken was expericing an issue with a gfci breaker controlling his bathrooms and outside outlets. With the issue starting with the recent rain, it pointed us towards an outside outlet being the cause of the tripping breaker. Upon inspection, the outside outlet on the back of the house has a loose cover which water has been entering. An estimate was provided for this repair to prevent this from happening again. However, the breaker was reset and everything has power now so Mr. Ken elected to not have the repair made today. If it happens again he said he will call us back.

Came out to the Bhatia residence to discuss why her fan is shakeout upon speaking with her I told her I would replace the fan due to age of it and me not be able to guarantee if I take it down what is on the other side in the wall if I did a diagnostic on it.

I arrived on the job and spoke with our client about what issues they’ve been having. After seeing that the microwave was tripping the Arc-Fault breaker supplying power to it, I wrote up a price to change out the Arc-Fault Breaker with a standard Breaker. We agreed on the price and I moved forward with the work. Once completed I showed our client what work I did. They were pleased and payed shortly after.

Upon arrival, tenant stated her bathroom had a continuously running shower. After further inspection, I noticed the issue was the cold side valve was not shutting off all the way. I contacted the landlord, but he did not approve estimate to replace the cartridge.

On arrival found two minisplits inoperable. One is not holding a vacuum and other is displaying error code. The minisplit with first error message technician inspected and found that it possibly has a failed control board. Minisplit that is not holding a charge, technician found it has a leak in the lineset on compression fitting at the service port. Cut bad flare out and flared the fitting for service port, vacuumed system for 20+ minutes, let vacuum sit for 15 minutes to ensure it held. Opened service port valves to allow refrigerant to fill system, tested system and found this one also is displaying an error “LO”. When looking through troubleshooting guide for equipment found no error code listed as that. Discussed with homeowner he will have to contact manufacturer for details on that specific code as well as details for other mini split. Thank you for choosing Keep Smiling. Have a blessed day.

Upon arrival, customer stated that his water heater Leak all over his floor. After further inspection, I noticed the water heater was rusted out from the bottom and caused the leak. The water heater was a 40 gallon lowboy electric. Customer wanted an estimate as well to install an electric tankless. Customer did not approve estimate to install the 40 gallon lowboy.

Checked out toilet found slight drip from tank to bowl bolts, tightened up tank to bowl bolts and replaced wax ring as a piece of mind Tested toilet flush 10+times with no leaks Tech requested that the home owner give the silicone around base of toilet 24 hours to dry Customer has agreed

Add additional asphalt to trench line in a hump to give additional support to trench line and help with settlement and packing overtime No warranty on asphalt

The kitchen faucet is leaking from he handle cartridge causing it to leak down into the cabinet below. Need to take apart the faucet and rebuild with new parts to fix issue. Cannot warranty due to high pressure on the house 100 PSI.

Install 5 stage Bryant complete split system 80% heat

Meet with the client to oversee the restoration work done by Hampton restoration. customers completely happy with the dry out and the condition of the floors. Hampton found no moisture under the floors and gave a clean bill of health. customer is completely happy with the procedure and the method we sealed around the gas line Nick installed after the fact. On a separate note: I will Schedule a call for Brandon to come back out Monday to discuss the patch on the asphalt. Customer would like to talk about replacing the asphalt with concrete. He is not real happy with the way the asphalt turned out and concerned for what may happen in the future when big trucks are rolling across for delivery

Gave a quote for 5 outlets to be replaced.

Toilet in hall bathroom is clogged. We will need to pull toilet and run small machine down the line to clear stoppage. Also upstairs master bathroom left side sink is slow draining. We will do a drain cleaning on the sink to make sure it drains properly.

On arrival inspected 1995 Rheem 80% gas furnace and 2006 Rheem 5.0 ton ac. Found that gas furnace is not firing due to a failed blower motor and a faulty furnace control board. Also technician and homeowner are aware of a leak in refrigerant from previous visit. Discussed findings and options with homeowner. He has decided to go with Bryant 5.0 Evolution series full system replacement. Added estimate and let homeowner sign off on it and collected deposit. Thank you for choosing Keep Smiling. Have a blessed day.