Alpharetta, GA

Upon arrival, homeowner stated that her water bill had gone up and was told by water company that there was a leak on her side of meter. Presented homeowner with quote to perform a diagnostic and search for a leak and she signed quote. After further inspection, found that all toilets in home had a fill valve with running water and caused it to overflow into flush valve. Upstairs single bathtub also had a minor drip from tub spout. Checked water pressure in home and found to be at over 140 psi. Stated to homeowner that pressure regulator valve had failed which caused fill valves to fail and have continuous running water. This caused unwanted usage of water and water bill went up. Presented quote on repairs to homeowner and she decided that for today she only wanted pressure regulator valve replaced. I stated that there was no guarantee that toilet fill valves would stop leaking after pressure regulator valve was replaced. Homeowner was aware of this. Shut water off to home, drained line

Upon arrival customer claimed to want to replace all 4 shower heads due to its age. He showed me every restroom in the house. After looking at each one of them. All had Moen fixtures. Since the customer was in a work call he asked if I could wait a couple minutes for when he is done. I agreed and meantime I wrote up 2 estimates. On one i only included the shower heads. And on the other it was replacing the whole shower trim. After showing the customer these two option he chose the whole trim option Before leaving to Home Depot I showed him what I was going to buy and he like it. All shower trim came with cartridges, so I replaced all in each restroom. When completed I turned water on to test everything, no leaks were seen. Checked pressure at water heater right at 80 psi All comes with a one year warranty with KSPE Thank you for choosing keep smiling plumbing !!!!!

At today’s visit, the homeowner showed be the outlets by the pool in the back of the house and explained that they were not working and would like to have them fixed. I proposed diagnostic work to look into the devices to ascertain and locate where the power for these devices was lost at. He agreed to the estimate. Therefore, I determined the receptacles are controlled by a relay switch in the pool panel. They had been in the off position. On top of this, the wiring from the pool panel comes up out of the ground roughly 30ft from the panel and is broken and the insulation is cracked. Beyond this, there is continuity in the wiring to the first outlet indicating if it were to become live, it would short out. From the first gfci to the second gfci, the wiring is in place and does not contain a hot connection to ground/neutral. Beyond this, an outlet was in place and had been broken out of the ground and wiring was buried thus cutting off function to the last receptacle. I have built the e

Upon arrival, I was greeted by Mr. and Mrs. Fan. Keep Smiling was scheduled out due to a leak that they discovered in their garage ceiling. They had already cut out a small section of the ceiling exposing the water escaping from the subfloor. This leak was steady rather than intermittent. This indicates some kind of pressure leak. I asked them to escort me upstairs to the bathrooms so that I can assess what is visible. The hallway bathroom had no obvious signs of leaks at any of the fixtures. The guest bathroom had a steady leak coming from the supply connection at the emergency shut off. The leak subsided when the emergency shut off was turned off. After a few minutes, I went into the garage to see if the dripping had subsided. This supply leak is what fed the leak in the ceiling. I inspected the water pressure and thermal expansion tank to make sure whether or not they could be relevant. Both the water pressure and thermal expansion tank had failed. I informed Mr. and Mrs. Fan of the

Upon arrival, I was greeted by Mrs. Hudson. She scheduled with Keep Smiling because she was cautious that one of her toilets might be running. She escorted me to the powder room on the main level of the house so that I could take a look at what might be going on. It was noticed that this toilet has a defective fill valve. This fill valve was not shutting off. The flapper for the toilet is healthy. Mrs. Hudson allowed me to inspect her water pressure and thermal expansion tank. Both are perfectly fine. I educated Mrs. Hudson on one topic. She has a 2 gallon thermal expansion tank installed with two 50 gallon water heaters. I let her know that the proper set up for the double water heater would be a 4.5 gallon thermal expansion tank. I explained that the bigger expansion tank is suitable for the set up while the smaller expansion tank will fail sooner than intended. We discussed pricing for replacing the fill valve and the thermal expansion tank. Mrs. Hudson opted to have me go ahead and

Client called us out out to home for a leak on the water service. Found leak to be possible under the driveway. Provided clients with estimates for repairs. Thank you for choosing Keep Smiling

What time arrival customer stated that there was a leak under the water heater after further inspection I saw that it was leaking from the TMP so I quickly got my pressure gauge in check pressure to the house it was sitting at 140 psi so I informed the customer that this would be the cause of the water. When I came to install, the water heater pressure was good. I gave customer the price to change out the PRV he excepted. I also gave him a discount a $50 off coupon. It was in a very tight space, but after completing the work, I tested for leaks I checked the pressure pressure was good and the tmp was no longer leaking. There is a one year warranty on the PRV. Thank you for choosing keep smiling plumbing.

Upon arrival, I was greeted by Aether. I was escorted to the upstairs hallway bathroom for the same toilet that I had previously performed work on. During that previous visit, I offered to replace the fill valve. It was declined at the time. Between then and now the fill valve had failed. Aether further clarified about wanting the flapper replaced. I provided an estimate for replacing both. After a promotional coupon was added, Aether provided the necessary approval signatures. I quickly swapped both parts and turn the water back onto the toilet. I performed multiple flushes to test for operation. I also added some blue dye to ensure awater tight seal. No other defects were noticed during the visit. Thank you for choosing Keep Smiling! * 1 Year Warranty.

Upon arrival customer showed me their water heater where it was leaking from the bottom set meaning that it has ruptured from the bottom of the water heater and cannot be repaired only replaced. I talked to the owners and since they’re moving out we went with the cheaper price and no extended warranty. Upon taking out the old one and installing a new one putting a new ball valve and an expansion tank. I turned water again check for leaks there is no leaks I told the customer that it would probably take 45 minutes to an hour for the water to heat up. Thank you for choosing keep smiling plumbing

Mr.Gardolinski needed a power source for the cooktop that is gas. I was able to splice into the circuit that’s existing from under the deck. For future reference the first ledge is reachable with an 8ft and next step down with a 12ft ladder. Underneath the deck is the two junction boxes that power the new Gfci on the deck. It had no Gfci protection prior but now it does along with anything after it. I tested to see if it functions and it’s working properly. The breaker for this circuit is located at the sub panel in the basement labeled “deck” #10.

Upon arrival, I was greeted by Jocelyn. I was escorted to the upstairs hallways bathroom where the issue is. What’s happening is the toilet washlet that was purchased gave them problems when attempting to install it. They ended up causing a leak to happen at the fill valve connection. When assessing the situation, it appears that the supply connections need to be completed and the fill valve either needs to be tightened at the connection, or completely replaced. Jocelyn allowed me to inspect the water pressure and thermal expansion tank. The water pressure is within the safe range, but the thermal expansion tank had failed. I explained the function and importance of the expansion tank. After all information was gathered and discussed I put together some options. For this visit, Jocelyn wanted to just focus on completing the washlet connections and have me attempt to tighten the fill valve connection, if possible. It was understood that the fill valve may need to be replaced. I moved fo

I spoke with Frank when I arrived. The issue is a 4ft light fixture to the right just as you enter the building. He’s tried replacing bulbs and it works for only a few seconds. I did a little bit of troubleshooting at no cost for him. I wanted to make sure that he knows that it isn’t a power issue going into the ballast. I did receive 120v coming into the ballast. Replacing the ballast is what I’ve told him will be the solution. Unfortunately he was not content with the price and feels that it should be around 200$. I have taken pictures of the ballast. He will possibly attempt it himself or have a friend that does electrical work. I have apologized for our prices and will relay the message to our team.

Upon arrival customer claimed to have a shower that was draining very slow. After she took me to the shower. I started asking questions and after getting everything I needed. I gave her an estimate to snake her shower drain. She agreed and work was done today. After snaking it, I filled up her shower and let it drain 4 separate times. All drained perfect. After finishing up I talked to the customer about doing a small inspection on her water pressure and her water heaters and explained why our company does it. She agreed and took me to the basement where the water heaters were at. While going down there she mentioned that her husband takes baths and the most recent time he saw brown water coming out. And he did research and saw that it could be the water heaters. I told her it’s true that’s the most common reason for that issue. When inspecting heater, I saw that they are original to the house. (2007) I explained how long heaters should last and when is the right time to replace. After

Upon arrival, I was greeted by Mr. Anthony. He brought me to his basement bathroom to show me the renovation project in progress. What he called us out for was to discuss what could be done about the existing low profile sewage assembly. The current set up has one of those in place for the toilet to sit on along with the sink and shower to feed into it. Mr. Anthony is interested in whether or not a Saniflo system could replace it. We discussed what it would take to achieve this kind of project and I double checked other details with my supervisor. An estimate has been provided. Mr. Anthony was also curious about a possible one-to-one swap out with a similar product. This estimate was provided as well. During the visit, I inspected the water pressure and thermal expansion tank to ensure that they are healthy. I added a valve tag to the water heater shut off and discovered that the main waterline is hidden behind drywall. Mr. Anthony is going to take his time to look over the estimates t

Upon arrival, I was greeted by Ms. Szigety. She first informed me and showed me the saturation that was recently caused from the relevant toilet leaking. What ended up happening is one of the tank bolts was so rusted that it broke in water leaked out of the tank. This toilet is in the upstairs Jack and Jill bathroom. The water made its way to the room immediately below along with the living room within the basement. After some discussion, Ms. Szigety granted me permission to provide her information to Hampton Restoration so that they can assess the saturation. I provided a few options regarding the toilet. For now Ms. Szigety just wanted me to replace the tank to bowl bolts and gasket. She agreed to the estimate, allowing me to move forward. It took some time to remove the original bolts due to how rusted they were. The shape of the toilet also added a layer of difficulty for installing the new bolts. With the new bolts and gasket in place, I flushed the toilet several times to test f

Upon arrival, customer stated that he had a High water bill. I first started by isolating the main line. I shut it off by the house and check the meter. The meter would stop moving, indicating no flow which equals to no leak on the main line. And then turned on the main valve to the house again check the meter and it was moving very very, very slow. Customer took me around the house checked all the toilets. The customer informed me that he had replaced some fill valves and some flappers. Nothing was out of the ordinary. I told the customer to get his meter checked because some wires were cut. There is no wet spots. Upon my conclusion, there was no leaks anywhere inside the house. Thank you for choosing keep smiling plumbing

Upon arrival customer stated that he needed a toliet flange replaced. He told me that he pulled the toliet and came across the broken toliet flange. He approved my estimate and upon starting the work I saw that it was a 3 inch sewer line. I used a Oatey twist n set open flange. Upon completion of work I tested for any leaks. There was no leaks. There is one year warranty on the work performed today. Thank you for choosing keep smiling plumbing.

Quoted to replace water heater customer wants to talk with daughter.

Upon arrival, I was greeted by Bal. He escorted me to the garage to show me his water heater. There is a small weep of water happening from the body. The weep is so small that the area around the water heater has only gotten a little moist. I informed Bal that the style of leak has no fix and that the only solution would be replacing the water heater with a new one. He understood and agreed to have options put together. We did some discussing about ancillary details before putting together the estimates. I provided a slew of options for Bal and his wife to look over. Due to how minuscule the leak is, they are willing to take the weekend to think through each of the options. I inspected the water pressure while here. The reading appears to be fine, but due to the active leak the pressure would have to be verified after the replacement of the water heater. The Dispatch fee was charged today.

Upon arrival, customer showed me their disposal where it was leaking from the bottom. I informed the customer that it would be best to just install a new garbage disposal. She approved my estimate. I put a $100 off coupon. Garbage disposal was pretty rusty. It was quite hard to come off. After taking off the old one, I installed a new one I checked for any leaks there is no leaks. There is A one year warranty on the work performed today. Thank you for choosing keep smiling plumbing.

Upon arrival I was shown to the spot where the leak detector found the broken pipe. They tried to repair it themselves. The floco that is on the nearest side of the house is leaking. Need to cut and install new floco and pex coupling. Turn water back on to test for anymore leaks on the system. Cut the bad section of pipe. Replaced the leaking floco with a new one and used a pex coupling to make the repair. Watched the meter to ensure all leaks were fixed.

Mr. Patel has no gas in home. Upon checking gas meter, found that it has been locked by gas company. Advised Mr. Patel that he needs to contact his gas company. Collected $39

Replaced carbon filter cartridge in ceiling and clear kitchen sink drain in kitchen area.

Client looking to have recirculating pumps added on 2 water heaters with comfort valves. master toilet needs a new emergency stop replaced, powder room has an older Kohler toilet needs an complete tank and bottom wax overhaul, and a miscellaneous repair task. :Payment due upon completion

Upon arrival, it was greeted by Rhonda. She walked me around her home while showing me the few things she was interested in having me work on. This included shortening a couple of abandoned copper pipes in the attic in order for a small staircase to get completed, abandoning a copper line leading to where a hose spigot used to be at, disconnecting the icemaker line for the dedicated icemaker machine, and disconnecting the washing machine, so that the handyman can perform a certain task. Rhonda and I had a detailed discussion in order to get everything clarified of what she was asking for. Including some other thoughts as a part of the process. I provided an estimate in order to get everything done. Rhonda agreed to it, allowing me to move forward. I completed all four requests and pressurized the pipes in order to inspect everything. No signs of leaks anywhere. The pipes in the attic and the abandoned pipe all have caps put on them. The icemaker line was disconnected but left under th