Alpharetta, GA

Upon arrival customer claimed to have another leak where his heater was at and this time it’s worst. I checked everything around the heater and nothing was in fact wet. I did see the Sheetrock being wet so I assumed the leak is in between the wall. I brought it up to the customer with some options and he decided to have it repaired. He agreed on work to be done. I did mention we have to cut open Sheetrock to get to the leaking fitting and he agreed. After repairing I waited 45 min for it to dry completely and turn on water. Everything was leak free. Thank you for choosing keep smiling plumbing !!!!! No sheet rock repairs

Issue: main floor system isn’t cooling because outdoor unit wasn’t operating due to faulty capacitor and a melted high voltage wire connected at capacitor. House has 3 systems. Furnace is gas Ruud about 25.5 years old located in the basement and it does main floor. It has a media air filter 16x28x6 that is really dirty and hasn’t been replace since 2021, suggested to replace it but explained customer that we will have to order it because is an special size filter that we don’t carry it, customer said that he will order it and replace it himself. Found about 20ft of single wall pipe at flue pipe by code and safety the flue pipe has to be double wall pipe, suggested to replace about 20ft of single wall pipe to double wall pipe. Found control board with a resistor that has been overheating, suggested to replace control board. Found blower motor bearings wearing out, suggested to replace blower motor with its capacitor. Found blower wheel dirty, suggested cleaning it. Condenser is 3.5 ton

Cleaned out PVC drain line

Customer had a week 35–5 capacitor that needs to be replaced. Customer also had an ant infestation inside the outdoor condenser, causing the contactor to fail. Also replace system cooling and working properly at this time.

Technician came for no cooling call. Upon arrival, customer said he was not aware of any roof top access from inside. Walked around perimeter of building to locate one to no avail. Could not diagnose system at this time. Thank you for choosing Keep Smiling! Have a great day!

Came out to the Vanwynbergen residence to repalce some light bulbs in the middle of a stair case about 15 ft high.(no warranty on bulbs.)

Inspected 100 gallon water heater Found burned wires Base of tank is very moist Beginning to leak Water heater is out of warranty Provided estimates for a tankless conversion Provided estimate for direct replacement

Customer had a loose connection on the wire on top of the contactor. System is running and cooling properly at this time. Customer would like a comfort consultant to come out to discuss options on full system replacement for main level and possibly upstairs system. Unit is from 2014 and at the end of his life expectancy.

Upon arrival, customer stated that their garbage disposal wasn’t working and they were getting backed up from the dishwasher and at the kitchen faucet as well. I seen that the line was clogged and the disposal was not spinning at all. I gave the customer couple options. Customer was out of town but his son was at the house and I spoke to him over the phone and discuss the options that we had and he decided to get it all done today. I gave him a $50 off coupon and started by clearing the line with my flex shaft. I then replaced the garbage disposal tested after everything was installed. There was no leaks. There is a 30 day warranty for snaking at the kitchen sink. And there’s a one year warranty on the disposal. Thank you for choosing keep smiling plumbing

Upon arrival I was met with the tenant that was living at the house she showed me the water heater where they had ruptured from the bottom she had told me that homeowner was looking for pricing for a water heater says the situation is then I called the homeowner here told me that he had a plumber out before me and priced out a water heater that was outrageously high And he wanted another price. I gave them my price in with some negotiations with Scott as well. He brought down the price to a reasonable price for the customer due to where the water heater was at. I needed a short electric water heater, so I drained the water heater and capped the line feeding the water heater to minimize the damage. I’ll be back tomorrow to install the water heater. There is a six year warranty on the water heater. Thank you for choosing keep smiling olumbing

Upon arrival today it was found that the customers toilet in the front hallway powder room is not only leaking from the base, but the tank to bowl gasket as well. Customer toilet is a white glacier bay chair height elongated toilet Tech will provide two estimates Option - A rebuild existing toilet - tank overhaul - pull and reset with wax ring - flange replacement if needed - new toilet supply line -90 day warranty Option - B - provide and install new toilet American standard elongated white toilet - new toilet supply line - flange if needed 1- 1 yr warranty Both options will include a 10% veterans discount Both options will include additional required task discounts as well Customer is going to get additional quotes

Upon arrival, customer stated he needed a new service stop replaced due to existing valve not shutting off completely. Presented quote on valve replacement and customer agreed. Shut water off at meter, drained lines, removed old multi turn service stop and installed a new quarter turn valve. Turned water back, pressurized lines and tested. No leaks were detected after replacement was complete. Went ahead and installed new supply line and flapper. One year warranty on quarter turn valve, thank you for choosing Keep Smiling Plumbing.

Upon my diagnostic, there was a loose neutral in the garage switch Reinstalled and working properly

Upon my Diagnostic found that 3way switches were wired incorrectly Bad 3way switch Installed new 3way and rewired correctly Tested and working properly

Issue: upstairs system not cooling because compressor isn’t operating due to a faulty dual run capacitor. Furnace is gas Bryant about 11.5 years old located in the attic and it does upstairs. It has an air filter 16x25x1 that is really dirty, suggested to replace it, customer opted to replace it, I replaced it. Found blower motor run capacitor weak, reading 8 out of 10 mfd, this is putting more stress on the blower motor, suggested to replace it, customer opted to replace it, I replace it. Found blower wheel dirty, suggested to pull it out and clean it. Found control board with a resistor thar has been overheating, suggested to replace control board. Condenser is 2 tons Goodman about 5.5 years old located right side of the house with R410a refrigerant. Advised customer to trim out or cut off bushes that are over both outdoor units, they need a clearance of at least 12” from the sides and at least 36” from the top by having its proper clearance the system will operate efficiently. Main

Quote for car charger circuit Quote for car charger for neighbors If homeowners decide to do work at the same time, will put an additional discount.

Issue: upstairs system isn’t cooling properly due that is low on refrigerant R22. Airhandler is Lennox about 21 years old located in the attic and it does upstairs. It has a clean air filter 15x20x1. There is biological growth inside Airhandler and underneath evaporator coil. Evaporator coil is rusty. Found blower motor run capacitor weak, reading 3.9 out of 7.5 mfd, this is putting more stress on the blower motor, suggested to replace it. Heatpump/condenser is 2 tons Lennox about 21 years old located backside of the townhouse with R22 refrigerant. Found contractor pitted, suggested to replace it. Main reason for the system no cooling properly is due that is low on refrigerant about 2 pounds of R22 refrigerant, this refrigerant is phased out, we no longer carry it. Explained customer that reason why he says that sometimes it cools but then stop cooling and he turns it OFF and then later turns it back ON and it cools again, the reason is since is low on refrigerant the system starts c

Arrived at customers house to give estimate for three outlets in basement for new circuits

Upon arrival, I was met with the people at the front office I spoke to Thomas and had told him that I was there to look at a toilet to possibly replace it he showed me where the room was I looked at the toilet and seen what kind of toilet that they wanted they wanted a taller toilet and also long gated as well. I called Karen and she approved my estimate to get the toilet replaced. I got a Kohler toilet that’s a little bit taller as well. I flush the toilet multiple times to check for any leaks. There was no leaks. There is a one year warranty on the work performed today. Thank you for choosing keep smiling plumbing.

Homeowner wants to upgrade his service from 100amp to 200amp Needs new panel Needs new meter base Needs ground system Needs dual function breakers We need to cut Sheetrock to install new service. We’re not responsible for sheet rock repair. Also if inspector wants more stuff done, it will be an additional charge.

Preformed a leak search in home, no leaks visible. Preformed pressure test and took moisture readings. Thank you for choosing Keep Smiling

Upon arrival found that upstairs hall bath toilet had multiple cracks inside bowl and in front of bowl. No leaks were detected but recommended not to continue use of bowl due to the weight could worsen cracks and cause toilet to collapse. Also, while checking water pressure, found that pressure is nearly 100psi. Recommended safe pressure reading for a home is between 45 & 75psi. Recommended replacement of pressure regulator valve. Presented quote to landlord and he declined for today. He will give us a call if he decides to move forward with work. Thank you for choosing Keep Smiling Plumbing.

Downstairs toilet tank to bowl bolts and gasket failed and are leaking. Stated to homeowner that best option would be to replace toilet due to existing toilet being over 20 years old. Presented options on replacement of toilet and also rebuilding toilet tank. Homeowner decided that she would purchase toilet and have us come out to install. She will contact us as soon as she has purchased toilet. Collected a $50 dollar deposit which will be credited to total of the customer supplied toilet installation. Thank you for choosing Keep Smiling Plumbing.

Inspected gas line to stove and is fine and shut off is within 6’ of appliance.checked water pressure and was over 100 psi,need to replace pressure valve,quoted and customer declined,also spoke with Scott and offered 100 off customer still declined.

Customer needed two wide spread lavatory faucets installed in m bath,emailed quote,customer declined.