Alpharetta, GA

Arrived at homeowners home. Homeowner heavy mainline that was backing up and causing the hall bathroom toilet to back up as well as the downstairs bathroom and sub pump. After homeowner showed me all the toilets and everything that was going on I explained that I would like to take a look at the clean out and found that the clean out was holding water. From there I gave the homeowner an estimate to run my sewer machine with the attempt to clear the blockage and afterwords I would camera the line to see what was going on. The homeowner accepted. I ran my sewer machine without any resistance is all the way. From there I pushed and pulled my sewer machine cable for about five minutes that had the homeowner go and flush a toilet and it cleared but then the clean out fill back up with water. When they clean out filled back up, a large piece of grease came back up with it. From there I camera the line and found that there are several bellies between the homeowners house and the city tap that

At today’s visit, I spoke with Mrs. Kelli. She informed me that she is looking to Repalce the rope lighting in the family room and would need a receptacle installed for it to plug into. I inspected the work to be done, and located the existing receptacle power the old rope light in the attic cavity. With this, I provided an estimate to repurpose the old outlet from the attic, to the soffit portion of the family room so that it was accessible. Mrs. Kelli approved of this work. Therefore, i disconnected and removed the old existing outlet box. I pulled the wiring to as close as I could get to the corner of the soffit. I then cut out the drywall and installed an outlet box. I then installed a 15A duplex receptacle and wall plate. Upon completion, I energized the circuit and the outlet was in proper working order operating of the third switch of the three gang switch box for the family room. The installation comes with a 1 year warranty from Keep Smiling Co.

Client called us out to the home for. Let under the kitchen sink and a toilet that was constantly running. Preform a toilet rebuild with new fill valve and flapper in upstairs jack and Jill bathroom. Replaced flanged tail piece under the sink as well in kitchen. Tested for leaks. Thank you for choosing Keep Smiling

Customer stated that his water heater would not work. After doing a diagnosis, I determined that the cause was the control valve. While attempting to drain the heater, there was so much sediment that nothing would come out so I ran to Home Depot and bought a transfer pump and pumped out all the water and then swapped the control valves. Customer now has hot water. We cannot warranty this heater or parts because of the age of the heater Thank you for choosing keep smiling

Came out to the Rajagopalan residence to determine why the fan light wasnt turning off upon diagnostic discovered that the wiring in the junction box was done wrong so rewired and fixed it to how it should be.no warranty

Installed 3 new fixtures 2 back porch lights downstairs 1 upstairs back porch 1 upstairs is defective but still installed. Homeowner didn’t want water going in the house Homeowner is gone a get new fixture and we’re gone warranty it so free replacement.

I have returned to install the 50 amp receptacle for Robert. Breakers have been removed from the main panel over to the sub panel. The circuits moved were labeled as movie room lights 18B, and kitchen three outlets 20A. These now located on the sub panel space 6A, and 8B. Previously in the sub panel space 6 and 8 was a standard 30amp two pole breaker. Now it is a slim 30 amp occupying spaces 6B and 8A. The main panel now has the car charger circuit in spaces 18B, and 20A. The outlet readings are 248v exactly. It is ready for charging. On the backside of the outlet there’s expanding foam. Please let that settle in. For any questions or concerns please contact us anytime.

Returned today to complete toilet tank minor rebuild in basement bathroom that was quoted when I did a leak search of home. I put new fill valve, kohler “shark fin” flapper, braided steel supply line and kohler branded Handle on the toilet. Old handle was Mansfield brand which was in the way of fill valve. I replaced to prevent future issues. Flushed toilet several times and no leaks, noises or running. Toilet is working properly. 1 year warranty on work completed. Gave updated quote for water heater holding tank replacement. They are able to swap out under warranty and wanted quote for supplying their own tank. It is attached to invoice. Water pressure is normal. $253.89 total paid today via credit card.

Arrived at customers home and he stated that his faucet was leaking and his garbage disposal was not working. I unjammed the garbage disposal and found a rock inside and the customer decided he wanted to go along with replacing the old faucet after installing the new faucet and checking for leaks. Everything was good and the disposal was working correctly. Thank you for choosing keep smiling 90 day warranty on faucet

Arrived at customers home, she stated that the toilet was wobbly after removing the toilet. I saw that the flange was broken so I made a flange repair and reset the toilet after checking the water pressure. I saw that the pressure was 117 so I recommended she got a new PRV regulator. After changing the PRV I set her pressure to 63. One year labor warranty Thank you for choosing keep smiling

Customer has had a high water bill. They want to see where a leak is happening at. I walked through every bathroom and looked at water heaters. Basement toilet is definitely running. I also found holding tank for older tankless water heaters leaking. I turned toilet off and meter is not moving. I turned back on and movements is so small. There definitely isn’t anything else in the house that’s an issue and no leak in ground. They do have irrigation system and valve was off to it. I offered to rebuild toilet tank and they declined and said they will leave it off for now and possibly buy their own parts for me to use. I told them it wouldn’t be that much cheaper and I can get it done Immediately and they declined. They paid 39 service fee today via credit card. Water pressure is normal. See quotes below.

Mrs. Szegity went on vacation. When she returned home she found that her main floor toilet supply had failed causing water damage to floors and basement ceiling. She also has a master bath toilet that runs and her water heater is 12 years old. Mrs. Szegity optid to to just repair the toilets and this time. Also contacted water restoration.

Diagnosis 2 of the 17 tankless water heaters: Upon diagnosis found that system is 8 years old. Unit “Master 1A” inlet water filter is missing, maintenance indicated that filter blew out of unit and flooded floor of hotel. We will order new filter to remedy issues. Unit “Master 2A” is shutting down with code “10” which is a gas mixture problem. Recommend replacing fan motor. Maintenance stated that he must get repair approved. We can have parts within a couple days. We will wait to order until we hear back from management. (See estimates) Please call Plumber James Nuckles 6788089112, for any questions

Technician came for no cooling call. Upon arrival, technician turned system on to cooling. Indoor unit came on as well as outdoor fan. Compressor was not pulling any amperage. After replacing capacitor, compressor still did not come on. After checking compressor, found short between start and run winding. Due to cost of new compressor, and age of indoor unit, technician recommended a system update. Resident has agreed to meet with our Comfort Consultant this coming Tuesday (8/12/25 @10-12) to discuss possible system update. Thank you for choosing Keep Smiling, have a great day!

At today’s visit to North Point Haverty’s, I repaired a total of 20 fixtures. Of these fixtures, 5 ballasts were replaced to restore function back for the fixture. 8 fixtures were repaired by replacing the bulb/or bulbs in the fixture as the ballast was still in proper working order. 7 remaining fixtures were repaired with the bulbs supplied by this Havertys location. The bulbs provided were an LED ballast bypass 4 pin bulb. With these fixtures, it did require the ballasts be removed in their entirety to utilize these parts provided. I rewired each of these 8 fixtures to accommodate this new style of bulb. Upon completion, all bulbs in every 2x2 fixture were illuminated.

I was met on site by Mr. and Mrs. Broussard. An appointment was scheduled with Keep Smiling due to their upstairs shower running. They brought me to it in order to assess the situation. I ended up figuring out multiple things with the shower valve. It is unlabeled, but they have the contact of the supplier. It was discovered to be a specialized brand. This will require the cartridges to be special ordered. The handles do not have an obvious way of removing them. This means that I would need a manual of some kind to show me how to take it apart. If this can be achieved, then it is possible to replace the cartridges. Otherwise, I would have to replace this two handle thermostatic valve with another. It appears to be possible to gain access through the drywall on the backside of the shower. For the moment Mr. and Mrs. Broussard are going to be doing their homework with contacting the supplier in order to figure out which cartridges are needed along with a manual for taking apart the handl

Replaced customer supplied filter cartridges located in downstairs kitchen and upstairs water fountain

Replaced customer supplied 6 months filter cartridge in ceiling access

Client called us out for a previous blockage, ran sewer machine to ensure pipe was clean and clear. Ran water and flushed toilets several times. No leaks or bloackages. Thank you for choosing Keep Smiling

2 toilet rebuilds in home. One in master once powder room. Also replace fill valve in basement toilet. Estimate includes all labor and material. No leaks after repairs. Thank you for choosing Keep Smiling

Installed new customer supplied toilet. Includes new wax ring, wax seal, and closet bolts. Turned on water and checked for leaks and proper function. No leaks found at this time. All work comes with 1 year warranty parts and labor. No warranty on customer supplied fixtures. Thank you for choosing keep smiling.

Replace light switch and dimmer in kitchen door way by laundry room

Replaced faulty control board in furnace. Unit is now cooling.

Found bad furnace control board. Need to return with board.

Changed 1 smoke in bedroom by front door and 1 carbon in front of bathroom by front door.