Request Service Call Now Contact Us Coupons
yellow-stars-left

Service Area

yellow-stars-right

Northeast Metro Atlanta Service Area

With two central locations in Loganville and Gainesville, GA, Keep Smiling Plumbing, Electric, Heating & Cooling is ready to come help with your home system needs! We serve Gwinnett County and beyond with expert HVAC, plumber, and electrician services you can trust. We make sure to be available for regular business hours Monday through Saturday for your convenience since we know problems with your home systems can pop up anytime. Trust in our local family-owned and operated company to provide the best service out there for your home. 

We invite you to check out our complete city list below and to read some reviews from neighbors near you. When you're ready to get started on service that goes the extra mile to see you smile, connect with our team today at 770-273-9090

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 1112 customer reviews

Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the company's services. Positive reviews frequently mention the quality of the work, the professionalism of the technicians, and the prompt and efficient service. Customers also appreciate the clear communication and the willingness of the company to go above and beyond to ensure customer satisfaction. However, there are also some negative reviews, with customers complaining about the high prices, the dispatch fee, and the lack of reasonable estimates. Some customers also mention issues with scheduling and communication. Overall, the sentiment is positive, with more positive reviews than negative ones.

Job Locations and Reviews

James N.
James N. Checked in
The Ortega’s had no hot water pressure. We installed exterior tankless, back in August of last year. Upon diagnosis, found that pex pipes feeding water heater froze causing issue. Thawed out pipes with hair dryer and installed more wall insulation to remedy issue. I also advised The Ortega’s to keep hot water faucets dripping until temperatures get above freezing. No charge under warranty
Snellville, GA 30078
Brandon G.
Brandon G. Checked in
Retro fit and install new halo ultimate water filtration system which includes 2 new ball valves, a check valve, as well as a new sediment filter. Once work was complete and we checked all connections, we bled the system of all air and carbon that was stuck in the lines. 5 year parts and labor warranty included
Gainesville, GA 30506
Andrew P.
Andrew P. Checked in
Connect the transfer pump to the tankless. Run the pump through the machine for 45 minutes. Then flush the cleaning solution out. Close everything back up and make sure it is functioning properly.
Snellville, GA 30078
Review
Great same day Service!
Chris - Snellville, GA 30078
Christian W.
Christian W. Checked in
Arrived at homeowners home. Homeowner had a couple of things going on. He got his water bill this month and it had almost tripled. After talking with the homeowner, he thought that there was a couple of toilets that were leaking so he showed me all the toilets and then took me to his daughters room Where her bathroom faucet has a constant drip, homeowner explained that he has tried to shut off the emergency valves underneath to stop the drip, but they do not work. I tried to shut off both the emergency valves underneath the sink, I was able to shut off the cold side, but not the hot side. I explained that we would have to replace the hot side emergency shut off valve. After inspecting all the work, I found that the main level hall bathroom next to the kitchen. The toilet has a Mansfield flush valve that is broke and does not sit right on the flapper, causing it to leak and waste water. While I was inspecting everything, the homeowner wanted me to look at his sons toilet as well because
Snellville, GA 30039
Robert M.
Robert M. Checked in
Came out to the Zarathe residence to determine why her lights wasn’t working upon diagnostic discovered there was a photocell that had replaced back in may that was stil under warranty as well as the bulbs being blown so the tech replaced the photocell at no charge as well as repalced the bulbs today for the charge.no warranty .
Loganville, GA 30052
David F.
David F. Checked in
Customer had a hardwire range that is going to be replaced. The new range comes with a 3-prong plug. Customer needed a 3-prong plug installed for the new range.
Snellville, GA 30078
Zac P.
Zac P. Checked in
Upon arrival customer stated that she was worried about the snow storm and wanted to make sure all her plumbing was winterized. Upon my inspection I found that the front yard hose bib was already cut off so I opened it up to allow air passage and I found the back yards hose bib cut off upstairs under the hall bathroom sink I cut that off as well and drain down the pipe from the spigot. I let the customer know that she needs to keep the faucets dripping to allow water movement in the pipes to prevent freezing and keep the cabinets open to allow warm air in and out of the cabinets.
Lawrenceville, GA 30044
Grant M.
Grant M. Checked in
At today’s visit, Mr. Pedro is having his basement remodeled due to a recent flood damage. He is looking to have the basement wired to code as he plans to pull permits. To create space in the panel box to add circuits, the box would need to be changed out. Thus, the county will require the service be upgraded to a four wire system. We would be adding a sub panel in the basement to add the circuits into as opposed to taking all the wiring back up to the first floor panel box.
Grayson, GA 30017
Review
The guys were excellent, very thorough.
Carolyn & Nick Kirkland - Snellville, GA 30078
Johnathan C.
Johnathan C. Checked in
On arrival to no heat call found system off, thermostat reading error code no R wire detected. After inspection on 1996 model GMC 90% gas furnace found that the power switch was in off position, after turning power back on found that the 170° high limit switch circuit was open indicating a failure and in need of replacement. Technician does recommend replacement of full system due to age and the possibility of major future breakdowns. Due to age of system and brand part is possibly no longer available. Once high limit switch was reinstalled system did ignite and begin to heat home. System still heating upon technicians departure. Recommendations are to replace full system if parts unavailable. Thank you for choosing Keep Smiling. Have a blessed day.
Lilburn, GA 30047
Review
Prompt arrival. Concerns addressed
Heidi - Grayson, GA 30017
John H.
John H. Checked in
Leak in back from crack in pvc pipe for outside faucet that’s tied into sprinkler system,found shut off to sprinkler system by meter and turned water on
Grayson, GA 30017
Review
Joshua was on time, even a few minutes early. Both men were very professional and quickly diagnosed the problem and made simple suggestions so not to face it again. Josh was even kind enough to leave me his contact information. Should I experience any issues later on that we can text back-and-forth.
James - Between, GA 30655
Review
Excellent Service
Joe - Snellville, GA 30039
Review
Response time and showed up when promised excellent rating. However taking advantage of a customer with ridiculous price gouging. $660.00 charge for 15 minutes of work on simple PVC pipe repair.
Paul - Monroe, GA 30655
Review
James, my technician was very knowledgeable and personable. Completed the job in a timely basis. I enjoy doing business with Keep Smiling Plumbing.
Ernest - Snellville, GA 30039
Review
Service is excellent
Ikuto - Grayson, GA 30017
Review
Good service
Patricia - Snellville, GA 30039
Review
Fast, friendly and proficient service.
Carla - Lawrenceville, GA 30046
Review
Jered was extremely professional. He was easy to talk to and I didnt feel as though I was being pressured into service. Im glad my search led me to this company. Response time is top tier!!!!!!!
Olivia Williams - Loganville, GA 30052
Response from Keep Smiling Plumbing Electric Heating and Cooling:

Hello Olivia, Thank you so much for leaving us such a glowing review! We are thrilled that Jered was able to provide you with top-notch, professional service and that you felt comfortable throughout the process. It means a lot to us that your search led you to our company, and we are grateful for your support. We strive to have excellent response times for all our customers, and it's always rewarding to know that our efforts are appreciated. Thank you again for choosing Keep Smiling and for taking the time to share your positive experience. Have a great day! Sincerely, Hailey M with Keep Smiling

Review
Robert was great and let me know what he was doing every step of the way
Tamara Harris - Conyers, GA 30012
Response from Keep Smiling Plumbing Electric Heating and Cooling:

Hello Tamara, We're thrilled to hear that Robert provided top-notch service and communicated clearly throughout the process. We take pride in our team's expertise and dedication to keeping our customers informed. Thanks for choosing Keep Smiling! Sincerely, Hailey M. with Keep Smiling

Trusted Quality & Service
Request Service
servicedetailscustomerreturningschedule
*
Details Regarding Your Request...
*
Optional: Drag and drop photos and/or videos:
Max. file size: 4 MB.
Your Contact and Service Location...
*
*
*
To Serve You Best...
Have we served you in the past?
Yes
No
*
What Is Convenient For You?
*
What time of day is best for you?
First Available
Morning
Afternoon
*

Call For Same Day Service/Emergencies at 770-273-9090 .

By pressing Submit I agree to receive phone, email, or text messages from Keep Smiling Plumbing, Electric, Heating and Cooling to the provided mobile number and also agree to the Keep Smiling Plumbing, Electric, Heating and Cooling terms and privacy policy. Message & data rates may apply. Consent is not a condition of purchase. We will never share your personal information with third parties for marketing purposes.
Back Next