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Service Area

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Northeast Metro Atlanta Service Area

With two central locations in Loganville and Gainesville, GA, Keep Smiling Plumbing, Electric, Heating & Cooling is ready to come help with your home system needs! We serve Gwinnett County and beyond with expert HVAC, plumber, and electrician services you can trust. We make sure to be available for regular business hours Monday through Saturday for your convenience since we know problems with your home systems can pop up anytime. Trust in our local family-owned and operated company to provide the best service out there for your home. 

We invite you to check out our complete city list below and to read some reviews from neighbors near you. When you're ready to get started on service that goes the extra mile to see you smile, connect with our team today at 770-273-9090

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 1278 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include professionalism, expertise, and friendly service. Customers appreciate the technicians' ability to diagnose and resolve plumbing issues, as well as their willingness to explain the process and answer questions. Positive reviews also mention the technicians' knowledge, efficiency, and respectfulness. Additionally, customers highlight the convenience of same-day service and the quality of the work performed. Negative reviews are relatively few in number and primarily focus on issues such as scheduling or communication problems. Overall, the sentiment is positive, with customers expressing gratitude and satisfaction with the services provided by the plumbing company.

Job Locations and Reviews

Hilton  W.
Hilton W. Checked in
Install homeowner provided kitchen faucet Senior discount
Lawrenceville, GA 30046
Zac P.
Zac P. Checked in
Upon arrival, customer was standing outside next to two holes in his yard full of water. He said he had a leak and the water kept coming up where he was digging. He said that the hole that he had dug is only about 4 inches deep and the waterline is 18 inches deep, I told him that I could start to dig everything up for a diagnostic fee of one 188.75. He agreed. after digging all the way down to the waterline I found that the leak was coming 1 inch PVC tee I could see that the main trunk of the tee was going to the house, but I did not know where the cross-section was going. The customer explained to me that he had a well when he built this house and had teed in the well line to the city line when the city line got installed he told me that he would just like to cap off The well side of the tee And repair that section of pipe going to his home I gave the customer a price to fix this issue and also gave him the option of replacing the whole waterline. today would just like it to be repair
Loganville, GA 30052
James N.
James N. Checked in
The McDaniel’s have a sewage ejection pump that is malfunctioning. Upon inspecting found that sewage pump is not a sewage pump. It’s a sump pump and it was installed incorrectly. Vent line was tied to the waste line and waste line was tied into the vent line, causing pump to constantly cycle back into itself. I gave the McDaniel’s options and they optid to replace entire pump. Upon removing pump found kitty litter caught up in the discharge of the “sump pump”. Sewage pumps are not designed to handle anything except human waste and toilet paper. Anything else will void all warranties. Replaced sewage ejection pump and reconfigured piping to code, to remedy issues.
Monroe, GA 30656
Review
Charles was quick and very helpful with my instillation of ceiling fan.
Adriana - Decatur, GA 30035
Charles D.
Charles D. Checked in
Arrived at customers home for quote to install ceiling fan 12ft high
Decatur, GA 30035
Fernando D.
Fernando D. Checked in
Upon arrival, customer stated he had a leak coming from his basement ceiling. He also stated he Heard banging noises inside his walls every time he would turn on the hot water side of his basement sink. After further inspection, I noticed previous plumber replace the pressure regulator valve. We turned on all the hot water valves, but did not hear no banging noise. I did find the leak coming from a three-quarter inch CPC line that was not glued all the way into a T fitting. Customer approved estimate to replace the section of CPVC. I used adapters to transition from CPVC to PEX piping. After the repair was completed, I turned the water on back to the home to make sure my repair was free of leaks. Parts and labor have one year warranty.
Conyers, GA 30094
Hilton  W.
Hilton W. Checked in
Leak on 1/2”copper line and replace spring and seats on lav. In master bathroom
Oakwood, GA 30566
Grant M.
Grant M. Checked in
At today’s service, Mr. Allen was looking to have a pendant fixture above the kitchen sink removed and a chandelier over the dining room table centered to the space and a new chandelier installed. I provided an estimate for this work to which they agreed. Therefore, I disconnected the existing pendant fixture above the sink. The unit the fixture mounted to was not a ceiling outlet box but rather a recessed fixture housing. For the kitchen chandelier, I removed the old light. Then I pulled the ceiling box out, pulled the wiring back to where the new fixture would be installed, installed a new ceiling old work box, pulled the wiring into it and wired up the new chandelier. I installed a round blank plate over the old junction box in the ceiling to conceal the hole. The installation of the new chandelier comes with a 1 year warranty.
Lawrenceville, GA 30043
Johnathan C.
Johnathan C. Checked in
On arrival inspected one 2006 2.0 ton Carrier r22 heatpump for no heat. After inspection found that the evaporator coil , blower wheel and assembly as well as interior of air handler extremely dirty. Inspected outdoor condenser and found that the condenser is void of all refrigerant. Due to r22 no longer being manufactured and no longer available the technician has recommended full replacement. Discussed options with homeowner and he would like a quote for replacement with all options available. Discussed financing and pricing. We will work up an estimate and email as soon as possible. Also William will be calling homeowner when email is sent. Thank you for choosing Keep Smiling. Have a blessed day.
Atlanta, GA 30331
Robert M.
Robert M. Checked in
Came out to the Prude residence to install 2 chandeliers one in the foyer 20 ft high and another in the dining room 10ft high (did not charge to dress dining room chandelier.)(1 year warranty.)
Snellville, GA 30039
Christian W.
Christian W. Checked in
Arrived at homeowners home. Homeowner had back hose bib that the handle broke off and he wants to get it replaced, homeowner also wanted a new main shut off valve added due to the old one being a gate valve and not shutting off all the way. After inspecting the work, I was able to give the homeowner an estimate to replace the back hose bib along with adding a new main shut off valve. Homeowner accepted. I did the work. When I work was done, I turned back on the water to test for any leaks and functionality and all is well. I had the homeowner come down and take a look at all the work to make sure I had his approval and he approves . Thank you for choosing keep smiling Plumbing electric, heating and cooling. All work that was done comes with a one year parts and labor warranty through keep smiling Plumbing
Cumming, GA 30041
Review
Excellent service!!!
Brad - Flowery Branch, GA 30542
Review
Andrew was very professional. He explained my options for the toilet repair or replacement. Finished the job in no time !!
Mary - Atlanta, GA 30329
Review
I gave them a 4 star for pricing because I’m unsure how much the service would have cost if I would I went with another company but the customer service was outstanding! Thanks for your help Marvin!
Daniel - Ellenwood, GA 30294
Review
Good experience
Lewis - Lawrenceville, GA 30044
Review
Jered Brown was very quick and efficient! He gave us good information, explained everything and fixed our shower valve. Very pleasant and polite and very professional! Would certainly use his services again.
Cindy - Alpharetta, GA 30005
Review
Dean was professional and very knowledgeable. Great personality and work
Richard - Lawrenceville, GA 30043
Review
Our technician Grant was friendly, knew his stuff, and went above & beyond to try to figure out how to make our planned project as inexpensive but safe & durable as possible.
Becca - Monroe, GA 30655
Review
Yet again, Grant and his apprentice, have rolled a Natural 20, doing a fantastic job!
Adam - Duluth, GA 30096
Review
I’m so pleased with KSP. They exceeded everything I wanted in a HVAC service company.
Joy - Lawrenceville, GA 30045
Review
Jered was extremely professional. He was easy to talk to and I didnt feel as though I was being pressured into service. Im glad my search led me to this company. Response time is top tier!!!!!!!
Olivia Williams - Loganville, GA 30052
Response from Keep Smiling Plumbing Electric Heating and Cooling:

Hello Olivia, Thank you so much for leaving us such a glowing review! We are thrilled that Jered was able to provide you with top-notch, professional service and that you felt comfortable throughout the process. It means a lot to us that your search led you to our company, and we are grateful for your support. We strive to have excellent response times for all our customers, and it's always rewarding to know that our efforts are appreciated. Thank you again for choosing Keep Smiling and for taking the time to share your positive experience. Have a great day! Sincerely, Hailey M with Keep Smiling

Review
Robert was great and let me know what he was doing every step of the way
Tamara Harris - Conyers, GA 30012
Response from Keep Smiling Plumbing Electric Heating and Cooling:

Hello Tamara, We're thrilled to hear that Robert provided top-notch service and communicated clearly throughout the process. We take pride in our team's expertise and dedication to keeping our customers informed. Thanks for choosing Keep Smiling! Sincerely, Hailey M. with Keep Smiling

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