Recent Jobs and Reviews in Loganville, GA
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Job Locations and Reviews
gabem@callkeepsmiling.com
Installed new hosebib on front of the home. New 1/2” pex line stubbed inside, adapted to 3/4” pex and new ball valve installed. Turned on water and checked all work for leaks and proper function. No leaks found at this time. All work comes with 2 year warranty parts and labor. Thank you for choosing keep smiling.
Loganville, GA 30052
Victor F.
Toilet located in downstairs hall bath was clogged. Customers toddler flushed toilet paper roll and clogged toilet. Was able to restore flow with the use of toilet auger. Tested by flushing multiple times with toilet paper and no issues were detected after restoring flow. No warranty on drain clearings, thank you for choosing Keep Smiling Plumbing.
Loganville, GA 30052
Marcus P.
Client called us out for a gas leak in the kitchen. Preformed leak detection and found leak on a flex line to cook top. Reinstalled flex line at regulator using proper sealant and checked for leaks. Thank you for choosing Keep Smiling
Loganville, GA 30052
Sammy M.
Technician came for no cooling call. Upon arrival, indoor unit was running but outdoor unit was not. After inspection, found blown capacitor. After changeout, condenser began operating. Unit is now producing a 20 degree temperature difference. Informed resident that it may take up to an hour for things to go back to normal. Thank you for choosing Keep Smiling, have a great day!
Loganville, GA 30052
Victor F.
Upon arrival, customer stated that shower head in master bath had a constant drip that would come and go during the day, and also hot side handles on both lavatory faucets in upstairs bath that were leaking. After further inspection, found water pressure to be set at 54psi, so water pressure is fine. Cartridge and stems to fixtures need replacement. They started leaking due to wear and tear. Presented quote to customer and she agreed. Shut water off to home, drained lines, replaced stems, seats, and springs for lavatory faucets, and cartridge for master shower. When replacing cartridge, found calcium buildup in valve, cleaned inside of shower valve and applied valve grease. After all work was completed, turned water back on, pressurized lines , and tested. No leaks were decided. Due to calcium buildup found in valve, recommended a whole house water filtration system. Sent customer quotes for filtration system, 90 day warranty on stems and cartridge replaced today. Thank you for choos
Loganville, GA 30052
Byron S.
Issue: main floor system not cooling because blower motor isn’t operating due to a faulty blower motor run capacitor. House has 2 systems. Furnace is gas Carrier about 26 years old located in the attic and it does main floor. It has an air filter 16x25x1. Found blower motor bearings wearing out, suggested to replace blower motor. Found blower wheel dirty, suggested to pull it out and clean it. Condenser is 1.5 tons Thermalzone about 11 years old located right side of the house with R22 refrigerant. Main reason for system not cooling is because blower motor isn’t operating due to a faulty blower motor run capacitor, suggested to replace capacitor but explained customer that there is a chance the blower motor might also be bad or if it comes it might go bad on the next couple of days because it’s windings took some damage but trying motor trying to operate with faulty capacitor, customer opted to replace capacitor to see what happens, he said that he just replaced upstairs system and he
Loganville, GA 30052
Byron S.
Issue: customer states that upstairs system isn’t cooling. House has 3 systems Furnace is gas Carrier about 7 years old located in the attic and it does upstairs. It has an air filter 16x25x1 that still good. Found blower motor run capacitor weak reading 5.7 out of 7.5 mfd, this is putting more stress on the blower motor, suggested to replace capacitor. Found blower motor bearings wearing out and motor leaking oil, motor can go bad at any time, suggested to replace motor. Found blower wheel dirty, suggested to pull it out and clean it. Condenser is 3.5 tons Carrier about 7 years old located right side of the house with R410a refrigerant. Upon arrival system was OFF, I turned it ON to checked system, system started cooling but I did noticed that blower motor struggled to turn ON, explained customer that either is struggling due to a weak capacitor or because motor is going bad, most likely system stop cooling earlier today because motor stop working but since he turn it OFF the motor
Loganville, GA 30052
James N.
Replaced Pressure reducing valve and T&P Valve. No warranty on T&P, water heater is over 10 years old.
Loganville, GA 30052
Trevor P.
Upon arrival, homeowner stated that her toilet was backed up in the master bathroom. After investigating, I found that there was a soft clog in the toilet and gave the homeowner an estimate for hand augering the toilet to try to break free the clog and another one for if the hand augering didn’t work to pull the toilet and clear it that way. The homeowner wanted to start with the hand augering to see if we can get it that way. After the homeowner signed off, I got started working and cleared the toilet with the hand auger. After all work was completed I tested to make sure that the toilet flush properly and that there were no leaks. Clearing the toilet comes with no warranty because we can not control what goes down the drain. Thank you for choosing keep smiling plumbing, electric heating and cooling. Have a fantastic day.
Loganville, GA 30052
Byron S.
Issue: main floor system isn’t cooling and it froze up yesterday due that is low on refrigerant. House has 2 systems. Furnace is gas Rheem about 21 years old located in the attic and it does the main floor. It has an air filter return grill 14x20x1. Found blower motor bearings wearing out, and blower wheel dirty. Condenser is 2.5 tons Rheem about 20.5 years old located left side of the house with R22 refrigerant. Main reason for system not cooling and that it froze up yesterday is due that is low on refrigerant, explained customer that this system is low about 2 pounds of R22 refrigerant but this refrigerant is phased out, we no longer carry it. System currently cooling with a Delta T of 9.4 degrees at this time, explained customer that a normal working condition system should be cooling with a Delta T between 18 to 22 degrees. System is beyond life expectancy, I highly recommended to upgrade system due to age, amount of repairs, conditions, inefficiency and that it uses R22 (R22 refr
Loganville, GA 30052
Review
Great service from start to finish. I am very satisfied with the tech knowledge and experience. I was briefed on the process from start to fish and given before and after photos.
Jered B.
Pull toilet. Flange is broken on both sides of the flange. We will need to install a new flange. Install New bolts and wax ring with toilet install. Comes with 1 year warranty,
Loganville, GA 30052
gabem@callkeepsmiling.com
Return Wednesday July 2 @ 11am to install customer supplied faucet. She paid deposit today, will accept the rest upon job completion. Thank you for choosing keep smiling.
Loganville, GA 30052
Jered B.
Upon arrival toilet was flushing fine. Tested pressure everything was all good. Selling house.
Loganville, GA 30052
Byron S.
Performed cooling maintenance on 2 systems. Upon arrival I found upstairs system not cooling. House has 2 systems. First system, furnace is gas HEIL about 19 years old located in the attic and it does upstairs. Checked voltage, amp draw, safeties, blower motor, wheel, capacitor, and delta T. Replaced air filter 16x25x1. There isn’t a way to flush condensate drain line, installed a regular pvc tee to flush it, then flushed condensate drain line. There aren’t any type of flood safeties, suggested to install drain pan float safety at emergency drain pan and/or inline float safety at condensate drain line to reduce water damages to system and property in case system leaks water. Found blower motor run capacitor weak reading 5.6 out of 7.5mfd, this is putting more stress on the blower motor, suggested to replace it. Found blower motor bearings wearing out, suggested to replace blower motor. Found blower wheel dirty, suggested cleaning it. Found control board with a resistor that has been o
Loganville, GA 30052
Connor B.
I arrived on the job and spoke with Mr. Hill about what work he needed performed. He showed me the GFCI on the back porch that was not working properly so I wrote up a diagnostic to find the issue. I found that the wires on the back of the device were not installed in the proper locations so I corrected them. Pleased so I collected payment. 1 Year Warranty.
Loganville, GA 30052
Robert M.
Came out to the Latif residence to determine why 2 rooms wasn’t working upon diagnostic discovered the breaker had became faulty as well as an outlet inside of the bedroom on the back wall .1 year warranty.
Loganville, GA 30052
Marvin P.
Upon arrival customer claimed to have another leak under his house. And wanted it repaired, after going under the crawlspace I saw the leak on a 3/4 tee. Since he just wanted it repaired, I gave him a quote with a $50 coupon added to it. And he agreed. After getting signatures I began work. When finished I turned water to test, and no leaks were seen. Thank you for choosing keep smiling plumbing !!!!
Loganville, GA 30052
Byron S.
Issue: main floor system isn’t cooling because outdoor unit isn’t operating due to faulty dual run capacitor. Furnace is gas Lennox about 5 years old located in the attic and it does main floor. Replaced air filter 20x25x1. Condenser is 4 tons Goodman about 10 years old located left side of the house with R410a refrigerant. Main reason for system not cooling is because outdoor unit isn’t operating due to faulty dual run capacitor, replaced dual run capacitor and system started cooling. System currently cooling with a Delta T of 22.2 degrees at this time. System currently operating at this time. Thank you for choosing Keep Smiling Plumbing, Electrical, Heating and Cooling.
Loganville, GA 30052
Jered B.
Upon inspection there is a leak somewhere in the ground after the meter. We will need dig out all mud and water to locate the leak. Once leak is located we will make the proper repair to fix the leak. Leak was a broken male adapter going into check valve for irrigation system. We installed new male adapter and took out old T fitting and reconnected everything back properly with a new ball valve. Install a new box for ball valve shut off for irrigation system. Test connections and cover up hole. Comes with 1 year warranty.
Loganville, GA 30052
Robert M.
Came out to the Heard residence for a Gfci in the kitchen that had became faulty.(1 year warranty .)
Loganville, GA 30052
Garion P.
Replace emergency stop and restore water to the home only. New quarter turn emergency stop installed in bathroom with allow us to shut water off to the toilet in question. Supply and Install new Pressure Reducing Valve for home water supply. Water hammering occurs when turning on front hose spigot, Water pressure was measured at 120 PSI. 1 year parts and labor warranty
Loganville, GA 30052
Christian W.
Arrived at homeowners home. I was to do work off of estimate to snake the kitchen drain backing up. I immediately started by running my sewer machine through the kitchen P-trap, with the attempt to clear the blockage. Once I felt like I was far enough, and I put my machine back, and ran it again. I pulled it back and attached the P-trap then ran hot water down the drain and it backed up. I went down to the basement and was able to find the 3 inch kitchen line. I followed it and found that it drops down the basement wall in the bathroom between the vanity and the toilet. There is an access panel, which I opened up and found that there is a 4 inch and a 3 inch clean out. I explain to the homeowner that we would have to move to putting out the 3 inch section that’s full of grease and replace it. We tried to get approved for financing, but was unable to. So I explain to the homeowner that I could instead of replacing the line I could try to cut it and remove the grease then install a coupl
Loganville, GA 30052
Garion P.
Attempt to clear blockage via clean out with sewer machine and camera. If blockage is not accessible from clean out, we will have to pull toilet in affected bathrooms and run cables from there at an additional cost. Was able to clear blockage and restore flow. Large soft tissue blockage, same as last visit. Wipes and or paper towels, large quantities. Highly suggest pressure assisted toilets to help reduce number of blockages.
Loganville, GA 30052
Jered B.
Master shower drain is clogged. We will removed cover plate and run a drain cleaning machine down the line to clear stoppage. Test for proper flow once finished. Comes with 90 day warranty.
Loganville, GA 30052
Review
Job well done. Very knowledgeable
Victor F.
Upon arrival, customer stated that water started leaking from around water heater area over the weekend. After further inspection and testing, was able to determine that existing heater had a pinhole from tank itself. Since pinhole is located inside of heater, there are no possible repairs that could be made. Only option would be replacement of heater. Presented quote on new water heater installation and customer agreed. Shut water off to home, drained old heater, removed and installed new 40 gallon Bradford White gas water heater inside new pan, new expansion tank and all parts needed for proper connection of existing copper lines were also installed. New expansion tank was pumped to match home water pressure of 54psi. After all work was completed, turned water back on, pressurized lines and tested. No leaks were detected. One year warranty on parts and labor through Keep Smiling Plumbing, six years warranty on water heater through manufacturer. Thank you for choosing Keep Smiling Pl
Loganville, GA 30052
Review
Very good technician. Quickly resolved the problem.
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Marcus did a phenomenal job. He explained step by step what he was doing. He was very professional and personable. Thanks for the awesome service.
Review
I needed two wall switches replaced and a new ceiling fan installed. Grant was on time, and he reviewed the work to be done. He was very polite and courteous. He was very efficient and answered all my questions. He did a wonderful job and we are pleased with his work.
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Great Service
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Overall, a great experience.
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Excellent Service!
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James was very courteous and professional in taking care of our plumbing. He replaced our kitchen faucet, aligned our dishwasher and replaced a flange on our water heater. He was very pleasant and accommodating, answering all our questions.
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Art took his time explaining the different options I have for the project I am intending to do in my yard.
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Victor was great!
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Gave was pleasant and very helpful. I would recommend him to anyone.
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Grant came through again to install a couple more ceiling fans. The service was a repeat of our first visit; it was awesome!
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Byron arrived not long after asking for service. He quickly identified the issue and resolved the issue. He is very capable, informative and friendly. I highly recommend him and Keep Smiling for your HVAC needs.
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Excellent Service
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Grant and his apprentice originally came to provide a quote but ended up installing 3 ceiling fans. They were both professional and courteous, and finished and tested all devices within a reasonable amount of time. I look forward to using Keep Smiling’s services in the future.
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The best
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Received great service at an affordable price. Sammy took great care to look for my AC issue and resolve. He was very pleasant and thoughtful. Would definitely recommend.
Response from Keep Smiling Plumbing Electric Heating and Cooling:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Excellent service
Response from Keep Smiling Plumbing Electric Heating and Cooling:
Thanks for sharing your rating with us and the community.
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Marcus did a wonderful job. Very helpful communicated very well and was very efficient and quick.
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This is the 3rd project we have done with them. They are always super helpful, professional and timely. I would and do recommend them to all our friends and family. From start to finish they offer excellent service.
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Very professional and informative with my problem
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Great Service
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Thank you!
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Very professional. Took time to do the job right.Neatly dressed.
Jered was extremely professional. He was easy to talk to and I didnt feel as though I was being pressured into service. Im glad my search led me to this company. Response time is top tier!!!!!!!
Response from Keep Smiling Plumbing Electric Heating and Cooling:
Hello Olivia, Thank you so much for leaving us such a glowing review! We are thrilled that Jered was able to provide you with top-notch, professional service and that you felt comfortable throughout the process. It means a lot to us that your search led you to our company, and we are grateful for your support. We strive to have excellent response times for all our customers, and it's always rewarding to know that our efforts are appreciated. Thank you again for choosing Keep Smiling and for taking the time to share your positive experience. Have a great day! Sincerely, Hailey M with Keep Smiling
