Atlanta, GA

Customer has some punch out items to be handled, prior to closing on the sell of her home Main floor of home rescuer toilet and silicone around it Guest Master top floor pul and reset toilet and make any repairs if needed ( found that the flange was broken, tech replaced the flange ) Garage flush and service 5 year old Rheem water heater Garage replace pressure reducing valve Home inspection mentioned installing a drain off of the washing machine pan, there is no Feasible way to achieve that with out causing damage to the home, and cosmetic repairs to be needed once completed, or the washer and dryer will need to be elevated high enough to connect the drain to the laundry drain in the wall, once agin creating the need for cosmetic repairs to the home once this has been achieved As a curtesy tech went ahead and siliconed around master toilet as well

INCLUDED SERVICES: REGISTER WARRANTY WITH BRYANT CORPORATION TO ENSURE TEN YEAR PARTS WARRANTY IS RECEIVED ON APPLICABLE EQUIPMENT INCLUDES COMPLIMENTARY ONE YEAR MAINTENANCE AGREEMENT ON NEW SYSTEM EXPLAIN SYSTEM OPERATION TO HOMEOWNER COMPLETE SYSTEM SET UP, START UP AND CALIBRATION FULL HEAT PUMP SYSTEM INSTALLATION KIT (INCLUDES NEW PAD FOR OUTDOOR UNIT, AUXILIARY DRAIN PAN WITH FLOAT SWITCH, INLINE SAFETY SWITCH, OUTDOOR SERVICE DISCONNECT WITH WIRE WHIP, INDOOR SERVICE DISCONNECT, PROPER SIZE BREAKER FOR HEAT PUMP AND INDOOR UNITS, SEALED PLENUM TRANSITIONS, REFRIGERANT SYSTEM BI-FLOW FILTER DRIER) CLEAN-UP OF WORK AREA INCLUDING DISPOSAL OF OLD EQUIPMENT ONE YEAR LABOR WARRANTY

Upon arrival homeowner stated his shower was constantly leaking hot water. After further investigation, I found that his cartridge in his single handle Delta shower had gone bad and it was not allowing cold water in and causing the hot to constantly leak. Also, when investigating I found that the hot water heater was nine years old going on 10 and the PRV was severely rusted from the shut off valve to the actual PRV. I gave the homeowner three estimates one for just the cartridge replacement and two others for the water heater replacements, along with a PRV replacement one if he supplied it and another if the Tech supplied it. The homeowner at this time just wanted his cartridge replaced and would call us back when he wanted his water heater and PRV done. After work was completed I tested to make sure there was no leaks and that everything was working properly. Thank you for choosing keep smiling, plumbing electric heating cooling. Have a fantastic day.

Technician came out for no cooling call. Upon arrival, technician turned AC on. Both indoor and outdoor fan came on. Compressor was not pulling any amperage. After replacing capacitor, unit began to cool. Checked refrigerant pressures which are in normal range. No other faults found. Thank you for choosing Keep Smiling, have a great day!

On july 3rd 2025 I arrived on site to measure and order some filters for a whole home filtration system. The filters arrived. Today I came out to the property and install two new filters inside of existing filter housing. 90 day warranty Thank you for choosing Keepsmiling plumbing, electric, heating and cooling!

Outlet for dryer not working Upon my diagnostic, I found that the panel bus bar is burnt and is not fixable. Will need new panel installed.

Customer is gonna shop pricing, may try to do it themselves

Issue: system isn’t cooling because outdoor unit isn’t operating due to faulty dual run capacitor. Condominium has 1 system. Airhandler is Carrier about 25 years old located in the laundry room. It has an air filter 20x20x1. Found blower motor bearings wearing out, suggested to replace to replace blower motor with its capacitor. Found blower wheel dirty, suggested to pull it out and clean it. There is biological growth inside Airhandler. Evaporator coil is really rusty and really dirty, a dirty coil will cause air restriction and system to freeze up, suggested to clean evaporator coil. Heatpump/condenser is 2 tons Carrier about 25 years old located on the rooftop with R22 refrigerant. Found contactor pitted, suggested to replace it. Main reason for system not cooling is because outdoor unit isn’t operating due to faulty dual run capacitor, suggested to replace dual capacitor but explained customer that there is a chance that compressor windings and/or condenser fan motor windings mi

Came out to the Settles residence to replace 2 wall sconces on the back porch directly across from each other as well as a Gfci with new bubble cover.(1 year warranty.)

Remove old gas valve and 90. Install a 3/4 cap on line coming out of the way and test for leaks. Comes with 1 year warranty. Checked pressure. There is 95 psi on plumbing system. Recommend to replace Prv and provided a estimate.

I arrived on the job and spoke with Mrs. Dungan about what work she would like performed. After showing me to two fans she would like replaced and some other fans that are having issues with their remotes I wrote up a price to replace the two fans and correct the remote issues. She liked the price so I got to work. Once completed I bowed my work to her confirm her satisfaction with said work. Payment was the collected. 2 Year Warranty.

Customer has two furnaces one in the attic runs just heat. The other furnace in the crawlspace runs only AC customer has one thermostat for heat and then an additional thermostat for AC system is running and cooling to the best of its ability at this time however, my recommendation is to add an AC and coil to the newly installed furnace into the attic

Technician came out to perform tune up for 2 systems. Residents had 4 inch filters that they said they will replace themselves. Indoor blower housing for both units are clean. Units were producing a 15 degree temperature difference. Both indoor motors are pulling normal amperage. Both outdoor capacitors are in good standing. Both units were a little low on refrigerant. After receiving permission from resident, technician added 2 pounds to the larger unit and 1 pound for the other. No other faults found at this time. Thank you for choosing Keep Smiling, have a great day!

Technician came out for sub par cooling call. After inspection, technician reinsulated txv inside of furnace. Technician also added insulation to suction line outside by condenser as well as at the furnace. Coil and suction line no longer freezing. Unit is now cooling at 58 degrees. Pressures are also showing normal range. Thank you for choosing Keep Smiling, have a great day!

Technician came to inspect noisy system. During inspection, while turning system on and off to view the blower housing, the capacitor gave out. Technician informed resident of situation and she agreed to have it replaced. Informed resident of pricing to have blower housing cleaned. She said she would rather have it replaced. Spoke with Mark and he already has the details. Thank you for choosing Keep Smiling, have a great day!

I arrived on the job and spoke with Mr. Harper about what work he would like performed, he showed me to the vanity light and chandelier he would like replaced. After looking it over I wrote up a price for replacing the vanity light in the bathroom and the chandelier in the dining room. He liked the price so I got to work. Once completed I showed Mr. Harper my work and collected payement. 1 Year Warranty.

Upon arrival customer stated that there isn’t anything really wrong with the water heater but they are aware that it is getting up there in age and wants to get it replaced before anything tragic happens. Upon inspection of the unit I saw that it is 15 going on 16 years old and I explained to the customer that 10 - 15 years is about when you’ll start experiencing issues. I presented the customer with a price to ahead and get it swapped out today for piece of mind and he agreed. Today I Supplied and installed a 50 Gallon Tall Electric water heater with thermal expansion tank and upgraded 10 year warranty. 10 Year Manufacturer Warranty, 1 Year Full Parts & Labor, 5 Year Parts Only Thank you for choosing Keepsmiling plumbing, electric, heating and cooling!

Customer has leaking hot side valve in washer box. It is an exposed box in unfinished basement area. Informed customer I will replace the pair of valves and change to quarter turn stainless steel valves. His washer hoses are already new and not needed to replace at this time. Customer approved repair and I turned water off to home. Cut copper just before it transitions to poly tubing and removed old gate valves. I put new section of copper on with stainless steel compression washing machine hose valves. Water is on and no leaks on my repair. I zip tied hoses and drain so they are secure and drain hose will not risk popping out. No leaks on hoses. Water pressure on home is low which is good for the poly tubing. Washer is on a platform with sewer ejector pump under it. Discounted a little bit since I didn’t have to cut sheet rock at washer box which is typically the case. 1 year warranty on my repair. The valves were not a company truck inventory item, they came from my personal materia

Upon arrival customer stated that he has 2 filters in the basement that need to be replaced but he does not know the brand. Upon my inspection I could not find any brand name or model number that correlated with a water filter so I explain to the customer that we would need to take some measurements and see if we can track down the filters and then come back and install them once the filters come in and gave him a price to do so and he agreed customer also stated that he has a slow drain in a master bathroom double vanity upon my inspection of the drain I found that it was slow draining because of hair and debris blocking of the pop-up assembly and I let the customer know that I can fix this issue under the same diagnostic fee to find the filters and he agreed today I took measurements to be able to order new water filters for the home and also cleared debris and hair out of the master bathroom pop-up assembly. Thank you for choosing Keepsmiling plumbing, electric, heating and cooling

Upon arrival customer stated that she has bought a new toilet and would like it installed because the fill valve, flapper, and tank to bowl gaskets have all worn out on the existing toilet and she is tired of messing with it. Upon inspection I found that the valve to the toilet does not shut off all way and she said the last guy told her that too and that the buildings water would need to be shut down in order to replace the toilet and she would need to schedule a shut down with the building. I noticed that there was just a small drip of water coming out of the valve and I let her know that I can swap out the toilet today by taking the supply line off and leaving it in a bucket while I do the swap out and gave her a price to do so and she agreed Today I replaced a toilet with a customer supplied project Lowe’s toilet 1 year labor warranty No warranty on customer supplied fixtures

Upon arrival customer claimed he had a leak under his sink and did not know where it was coming from. He said this home was built about a year ago and did not know why there should be a leak already. After looking at everything under the sink, no plumbing related pipe looked like it has been wet nor was leaking. I then sprayed the edges of the sink where it meets then granite and instantly saw water drops come down. I only gave the customer a make it right option since there was no way I was going to re caulk on the outside and leave it like that knowing it will become worse throughout time. He understood. After negotiating, we both came to a price we were both comfortable at. And agreed to do the job. After getting signatures I began work. I uninstalled and reinstalled the same sink. After putting everything back I ran a little bit of water to check leaks on the p trap and garbage disposal. No leaks were seen. I told the customer to let it set for 24 hours before washing any dishes du

When I arrived there was water all over garage floor. Customer has leaking 40 gallon morello water heater that is 18 years old. Old tank is in bad shape and it’s not up to code. I gave quote to replace water heater immediately. Customer approved quote. Before turning water off I checked water pressure and it is normal at 60psi. I drained down and hauled away old tank. I installed new 50 gallon gas Bradford White water heater back in utility closet of garage. Included is new gas valve with flex connector, quarter turn main water valve, thermal expansion tank properly secured to wall, drain on relief line and all new copper pipe. Water is back on and there are no leaks on repair. Water heater is on, air bled from lines and everything appears to be working properly at this time. 6 year manufacture warranty on tank and 1 year parts and labor through Keep Smiling Plumbing. Customer will have full tank of hot water in 45 minutes. Total quoted charge paid today is $2876.25 paid via credit car

Arrived at homeowners home. The homeowner purchased a new washing machine that has a higher flow rate and when it drains it puts out more water so it fills up the drain a lot quicker due to it being cast-iron and being there for 50+ years, causing it to be rusted on the inside Reducing the flow rate, causing it to back up. The homeowner explained that he already had another plumber out that try to snake it, but was unsuccessful, and explained that he just wants to replace the cast-iron drains along with the valves to the washing machine. After taking a look at the crawlspace and moving the washer and dryer in order to gain access to the wash machine box, I was able to give the homeowner an estimate to replace the watch machine box along with the cast-iron P-trap. I explained to the homeowner that the P-trap is in the back of the house in the middle of all the HVAC work and explained that it would be very difficult to get to. The homeowner excepted the estimate. I replaced the wash mac

Upon arrival, customer stated that she had a toilet that is constantly running, unless she jiggles the handle, a faucet that was leaking out of the sprayer nozzle, and a toilet that is causing a loud thumping noise in the ceiling. Upon my inspection, I found that the toilet is constantly running because of a bad Kohler flush gasket that has started to Disintegrate, allowing a flow of water from the tank to enter the bolt, causing the tank to continuously fill up I found that the faucet is leaking only when it is all in due to a crack in the sprayer nozzle, I could not find a model number or name of the faucet anywhere on the fixture so I explained to the customer that in order to fix this, the faucet would need to be replaced because I will not be able to find the exact sprayer nozzle needed. Upon inspection of the loud thumping noise that the toilet was making I could not get the toilet to replicate the sound there are multiple things that could cause this I explain to the customer th

Came out to the Sowell residence to repalce a standard outlet to a Gfci as well install a type 2 surge inside the panel.(1 year warrnaty.)