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Service Area

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Northeast Metro Atlanta Service Area

With two central locations in Loganville and Gainesville, GA, Keep Smiling Plumbing, Electric, Heating & Cooling is ready to come help with your home system needs! We serve Gwinnett County and beyond with expert HVAC, plumber, and electrician services you can trust. We make sure to be available for regular business hours Monday through Saturday for your convenience since we know problems with your home systems can pop up anytime. Trust in our local family-owned and operated company to provide the best service out there for your home. 

We invite you to check out our complete city list below and to read some reviews from neighbors near you. When you're ready to get started on service that goes the extra mile to see you smile, connect with our team today at 770-273-9090

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 1195 customer reviews

Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the company's services. Positive reviews frequently mention the quality of the work, the professionalism of the technicians, and the prompt and efficient service. Customers also appreciate the clear communication and the willingness of the company to go above and beyond to ensure customer satisfaction. However, there are also some negative reviews, with customers complaining about the high prices, the dispatch fee, and the lack of reasonable estimates. Some customers also mention issues with scheduling and communication. Overall, the sentiment is positive, with more positive reviews than negative ones.

Job Locations and Reviews

Review
Zac and Trevor did a great job on a rough in for me. I dropped in a few times and they were great listeners and explainers. They even took an extra hour (and finished at 7:25 p.m.!) to make sure the shower drain was properly sealed after I noticed a small leak. (It's hard not to notice some extra water on the ground during the clean up phase.) All around actually kept a "smile" on my face during the whole 2 day job. They even did a few small above and beyond asks. The price was absolutely excellent and I obtained 4-5 other quotes. They were also quick to schedule the job; obtained the quote on Friday and they started the job on Monday. The central office also expedited my calls. Very happy with there service. Will use again if I need a plumber! I hope these two get some Overtime pay for getting the job done in 2 days.
Hariah - Buford, GA 30519
Zac P.
Zac P. Checked in
Jackhammer and dig down below the concrete to put in a new sewage ejector pump and run 40 feet of new drain line to connect the new shower, toilet, vanity, and rough in for a future kitchenette Run hot and cold water to all previously stated fixtures Set shower stall in place with customer supplied shower valve
Buford, GA 30519
James N.
James N. Checked in
Replaced Delta valve cartridge in second shower to the right in men’s locker room. Replaced Sloan water closet diaphragm in second toilet to the right in ladies room. Replaced p-trap and snaked lav. Drain to far right in ladies room. Replaced p-trap on far left lav. Drain in ladies room.
Atlanta, GA 30306
Review
Excellent Service
Steve - Cumming, GA 30040
Brandon G.
Brandon G. Checked in
Customer is looking to complete the project in 30 to 50 days Customer is in process of securing finances Customer has galvanized, copper, pvc, pex, plumbing through out the home and ground
Gainesville, GA 30501
Victor M.
Victor M. Checked in
Upon arrival, I was greeted by Mr. and Mrs. Little. They expressed their concern about having a leak in their water service line. They were also concerned about their water heater having malfunctioned. I assessed the situation with the service line first. I did confirm that the service line itself was leaking. I moved onto the water heater and conversed with Mr. and Mrs. Little about what they’ve experienced with it. It was producing no hot water, and at one point the water was exceeding the set temperature. What I noticed was the thermostat was tripped. The reset button luckily worked, but I emphasized that it may only work temporarily due to the age of the water heater. A 16 year old electric water heater trips for a reason. With everything in mind, we discussed both issues. I provided a couple of estimates. One with financing and one without financing. I went over my plan for executing the work. As of now, Mr. and Mrs. Little are wanting to weigh each of the options. They agreed on
Gainesville, GA 30507
Review
Christian did a great job today. He was actually early for the appointment which was nice. A mvery friendly young man.
Susan - Lilburn, GA 30047
Marvin  P.
Marvin P. Checked in
Upon arrival customer claimed to have a leak coming from her water heater. She took me to the garage to find a 1999 water heater leaking from the expansion tank. After inspecting everywhere around the heater. I then started asking her questions about her unit. She never has replaced it and she wants to sell the house soon. I then recommended that the best option in her scenario will be replacement but before I will give her a couple option and upon her decision, we will still be taking care of her. I then made up three estimates. One, replacing only expansion tank. Two, repiping the expansion tank side since it was held by shark bites, and three replace the whole heater includes replacing everything. After a little bit of negotiation she ended up choosing replacing the whole heater. I replaced her 40 gallon and upgraded to a 50 gallon a o smith. After pressurizing everything I checked for leaks and no leaks were seen. Water Heater comes with a 6 year manufacture warranty and 1 year
Stone Mountain, GA 30083
Melvin M.
Melvin M. Checked in
customer looking to install a ductless system in his sunroom
Conyers, GA 30094
Fernando D.
Fernando D. Checked in
Upon arrival, customer stated he had a leak in his ceiling and his kitchen. Customer stated the same thing happened approximately 20 years ago and the issue was the bathtub right above that ceiling. Told customer in order to assess the issue. I would have to cut open the sheet rock in order to diagnose the issue. Customer approved estimate of diagnostic fee, cut open sheet rock and determine where the issue was. After inspection I noticed the leak was coming from a half inch copper 90. It had a pinhole leak that was causing the leak. Customer approved estimate to repair half inch copper line. Installing new piping as well as a new propress 90, I turned the water back onto the home to make sure my repair was free of leaks. Parts and labor have one year warranty.
Snellville, GA 30078
Johnathan C.
Johnathan C. Checked in
On arrival to call for no heat customer was telling me about their problems with the hvac system as well as the water heater. Found the disconnect to water heater was pulled due to it sparking and arching, after a quick inspection found the disconnect box had failed and needs replaced. After inspecting hvac system found there was no power going to furnace. Also electrical panel in garage is missing two single pole breakers, one is possibly for the furnace. Discussed findings with homeowner and she has decided to just replace the disconnect today since the weather is nice out and focus on the hvac at a later date. Her main concerns was the hot water at the moment. She will call soon for our electrical department to come out and resolve electrical issues. Technician installed new 60 amp disconnect box. Tested voltage to water heater to ensure it is heating. Thank you for choosing Keep Smiling Club. Have a blessed day.
Covington, GA 30016
Christian W.
Christian W. Checked in
Arrived at homeowners home. Homeowner had upstairs master shower that he was able to get the tub spout to work, but was unable to get the shower to turn on. After talking with the homeowner, he explained that he just bought the house and was trying to figure out how to turn on the showers. After inspecting the shower, I immediately realize that it was the kind that you pull down on the diverter on the end of the tub spout to divert the water from the spout to the showerhead. I explained everything to the homeowner and we went and checked the other shower to make sure it was the same and it was. I collected a $50 diagnostic fee. Thank you for choosing keep smiling Plumbing and electric, heating and cooling.
Lawrenceville, GA 30045
Hilton  W.
Hilton W. Checked in
Tested components electronically ,,pressure switch test good. Most likely the pump in ground well is bad based on diagnostic assessment
Murrayville, GA 30564
Review
Quick find the root cause for leaking and fixed it. Awesome service.
Guang - Snellville, GA 30078
Review
Hilton was polite and considerate. He did an excellent job installing our new toilet
Dianna - Auburn, GA 30011
Review
An overall excellent experience. Tech came within the allocated time frame, was friendly and knowledgeable. He was able to resolve the issue quickly. I would highly recommend the service.
Andrew - Jonesboro, GA 30236
Review
We had an emergency here at the house and he was here within 1.5. I would absolutely use them again!
MM - Buford, GA 30519
Review
Great service
Vaughn - Loganville, GA 30052
Review
Technician was courteous and well informed. Did a good job.
James - Loganville, GA 30052
Review
Efficient and friendly
Sharron - Grayson, GA 30017
Review
Jered was extremely professional. He was easy to talk to and I didnt feel as though I was being pressured into service. Im glad my search led me to this company. Response time is top tier!!!!!!!
Olivia Williams - Loganville, GA 30052
Response from Keep Smiling Plumbing Electric Heating and Cooling:

Hello Olivia, Thank you so much for leaving us such a glowing review! We are thrilled that Jered was able to provide you with top-notch, professional service and that you felt comfortable throughout the process. It means a lot to us that your search led you to our company, and we are grateful for your support. We strive to have excellent response times for all our customers, and it's always rewarding to know that our efforts are appreciated. Thank you again for choosing Keep Smiling and for taking the time to share your positive experience. Have a great day! Sincerely, Hailey M with Keep Smiling

Review
Robert was great and let me know what he was doing every step of the way
Tamara Harris - Conyers, GA 30012
Response from Keep Smiling Plumbing Electric Heating and Cooling:

Hello Tamara, We're thrilled to hear that Robert provided top-notch service and communicated clearly throughout the process. We take pride in our team's expertise and dedication to keeping our customers informed. Thanks for choosing Keep Smiling! Sincerely, Hailey M. with Keep Smiling

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