Bethlehem, GA

Seal around shower drain has been compromised. We will need to Re install customer supplied shower drain properly. Comes with a 1 year warranty.

Upon arrival, customer stated he had a leak on his main waterline. He stated that he shut off the water coming into the church and checked the meter and it was still spinning. Customer wanted an estimate to run a new waterline from meter to the church. Gave customer two different estimates, one estimate was running the waterline using a trench machine, and the other estimate was running the new waterline, using directional boring.

Homeowner currently has a whole house stoppage that resulted in sewage overflowing in downstairs bathroom. Clean out access was located by front porch. Keep Smiling Plumbing performed camera inspection from the sewer clean out in order to diagnose drain issue. Diagnosis resulted in discovering a large root intrusion located in the front yard, directly below the tree. Keep Smiling was able to bring mini-excavator on site to excavate the front yard in order to access compromised sewer line. Keep Smiling uprooted, removed, and hauled away tree in order to access compromised pipe. Keep Smiling removed all roots from system and performed repair on pipe and backfilled. 2 year parts and labor warranty Dig ticket number 24104-002472

On arrival performed heating maintenance inspection on one 2010 model Trane heatpump system. Checked and replaced one 16x20x1 media and dated. Checked all mechanical and electrical components. Checked evaporator coil- found it to be very rusted with high probability of leaking, also very dirty and recommended chemical cleaning, checked blower motor and blower wheel- found it to very dirty, recommend pull and cleaning, checked deltaT-20°, heatrise- 40°, checked ductwork, thermostat, heat strips, condenser coil, condensate drain line and Ptrap, condensate pump- flushed with several gallons of water, checked voltage, amperage, and capacitance. System is heating and cooling at this time. Thank you for choosing Keep Smiling. Have a blessed day.

Replaced water service line from meter to home, replaced 50 gal electric water heater and pressure valve manifold

Upon diagnosis found that there is a leak on water service line feeding home. Recommended replacement of entire water service line. Also gave quote to replace water heater and valve manifold. Mrs. Weaver chose the peace of mind option and scheduled it for Tuesday the 29th

Homeowner has polybutylene piping throughout their home on a crawlspace. Several leaks have occurred in the past resulting in damages. Keep Smiling will completely replace all pressurized polybutylene pipes under the home. Repipe will consist of new supply lines, emergency stop valves, and new water shut off valves. Keep Smiling will install PEX-A expandable Uponor Piping AND Fittings. Uponor Pipe & fittings come with a 25 year parts warranty Keep Smiling will provide a 5 year labor warranty Keep smiling is not responsible for drywall repairs. PRV outside in the yard. Repipe completed. Dug out exposed water service and redrilled penetration through into crawlspace under ground at a courtesy. No warranty on polybutylene connection outside of crawlspace.

I arrived to the property and the customer is having issues in their master bathroom shower when the toilet was flushed, it would reduce the water volume significantly. After checking the other parts of the home, it was an issue amongst all of the bathrooms in the home. First II arrived to the property and the customer is having issues in their master bathroom shower when the toilet was flushed, it would reduce the water volume significantly. After checking the other parts of the home, it was an issue amongst all of the bathrooms in the home. First I replaced the pressure reducing valve, hoping that that would fix the water balance issues in the home which it was unsuccessful. Next to just rule it out I replace the fill valve in the master bathroom toilet and that did not work either. I gave the customer the option to take out the material used and not charge or anything or else just charge. Her material cost of $107.38. Customer chose to keep the materials and pay for the material use

Upon arrival costumer stated she had a toilet in her hallway bathroom that her flapper broke off. She said her kitchen faucet was making a banging noise when turned on. I checked her pressure and it was at 95 psi. Spoke to Ken for approval on replacing prv and installing a new flapper. After both repairs were made I checked the new pressure and it was at 50 psi. The faucet was not making the banging noise anymore. We installed a new flapper and checked to make sure the toilet was not leaking. Parts and labor on PRV has a 1 year parts and labor warranty.

Arrived on the job and spoke with our client about what issues they’ve been having. A number of outlets in the kitchen and dinning room had no power due to a tripped GFCI. I informed our client about the GFCI needing replacing and she requested to have them emailed to her so she could consider them. I collected the dispatch fee and left her with a card.

Customer moving forward with complete interior home repipe. Will schedule for Friday. Customer using GoodLeap financing for project.

Able to fully observe a chirping noise this time around, it looks like it was coming from the boxes in the attic next to the heater. Did not see any signs of any issues with the heater at this time. All water was continuously, hot without interruption.

Shower arm is loose in wall and leaking,found ell in wall not secured,no backing, cut wall and installed wood backing and replaced ell and shower arm.

Arrived on the job and spoke with our customer about what they would be needing. After looking through the panel and counting up the breakers I wrote up a price to present. After some discussion I spoke with my manager to find out the best price we could give. Once we came to an agreement I collected a signature, found a good day to perform the work, and left them with a card. Work will be performed Friday, October 11th. Arrived Friday 11th and hunted down the problem. After some searching I found that the neutral had been removed from the tap during a fan instillation. After correcting the tap the problem was solved. Customer was very pleased and payment was collected shortly after. 1 Year Warranty

I arrived to the property in the customer had a leak coming through the shower door of his master bathroom. It was causing water damage to the sheet rock near the shower. I recommended him to have a handyman re-caulk the shower to solve the issue. Upon a safety inspection of the home I found the pressure was at 83 psi, and the thermal expansion tank was full of water. I replaced the customers pressure reducing valve and thermal expansion tank. there is a one year parts and labor warranty.

Re-plumb drains and trap under the kitchen sink, snake if needed, test and insure drains are properly working Tech ran cable as a curtesy to look for additional blockages and found a grease build up about 15’ in Tech used endure once sys was back together to help brack up any additional grease Customer has agreed o not use kitchen sink until 10-8-2024 at 7pm to give the treatment time to work 6month warranty on drain build No warranty on drain clearing or snaking for blockages

On arrival found condensate pump has failed. Replaced with new and rerouted vinyl tubing drain line. Old line was kinked in the wall just before washer box. Tested pump with several gallons of water to ensure proper drain flow. Homeowner would like a hard copy of invoice mailed to her as she does not have a email address. Thank you for choosing Keep Smiling. Have a blessed day.

KSPEHC returned to perform work from previous estimate. Tech installed new fill valve for toilet in master bathroom. After installation was completed tech flushed multiple times to make sure no issue remained. No issues at this time

KSPEHC was called out for a toilet running. While on site tech was shown to the master bathroom toilet. Tech noticed the fill valve for the toilet would not stop the water from filling the tank. Tech explained that this is usually caused by high static pressure or by age and sometimes both. Tech checked pressure on system and saw that it read 60 psi. At this time tech located pressure valve and noticed that the adjustment bolt was threaded in close to the lock nut. This means the regulator has already been adjusted in order to maintain proper pressure. Adjusting a regulator is a sign that the regulator is failing and needs to be replaced in order to maintain a safe operating water distribution system. Tech provided options for necessary repairs. Husband was unavailable to take part in the conversation/decision making at this time. Homeowner will reach out once a decision has been made Tech also mentioned financing options

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Upon arrival. I was greeted by Mr. Ketchum. He provided his authorization signature for myself and the dig team to get started. The dig team was successful at trenching and boreing in order to run the new water line. I connected the line with a dual check valve at the meter. The new shut off and pressure valve were installed in staircase cavity. I pressurized the system and expelled all of the air after everything was connected. No signs of leaks on any of the new connections. The new pressure valve allowed for approximately 50 psi. I adjusted the pressure up to approximately 65 psi. A few minor dirt footprints we found on the carpet in one of the bedrooms. I believe I got all of the dirt successfully scrubbed off. Mr. Ketchum was made aware of this. I applied hydraulic cement to patch the hole on the foundation where the new line was ran through. I advised Mr. Ketchum to inspect the work over the next few days. * 5 year warranty on exterior work. * 1 year warranty on interior work.

On arrival found condensate pump constantly running, safety drain pan full of water and overflowing, vinyl tubing clogged as well as 3/4” pvc Ptrap. Pan safety switch never activated to shut system down, technician recommends replacing. Condensate pump is struggling to pump water up and out vinyl tubing and technician also recommends replacing that as soon as possible as it could completely go out at anytime. Vacuumed water from pan, cleared condensate drain Ptrap and vinyl tubing with compressed air. Tested drain and pump system and flushed with two gallons of water. System is now draining, however pump is having a hard time keeping up. Thank you for choosing Keep Smiling. Have a great day. Homeowner would like a hard copy of receipt mailed to her as she has no email at this time.

I arrive to the property in the customer thought that they may need a cartridge swapped out on their faucet, which I ended up waiting for the water to get hot and it came out very hot. Explained to the customer that it needed to be turned onto the hot side and wait a minute and it will come out hot.

Upon arrival, I was greeted by Mr. Ketchum. He brought me to the foundation at the house to show me the leak in his main waterline. I examined the yard and the cavity under the stairs where the line would have to be ran and put together an estimate for a replacement. Mr. Ketchum has verbally agreed to let us perform the work. He and his wife are first wanting to figure out the method of payment they want to agree on. Out of pocket versus financing. This job is tentatively scheduled for Wednesday morning, September 9. No dispatch fee was charged.

Replaced toilet flange in master bath. Toilet was already removed. Also repaired a slight gas leak on outside patio.