Stone Mountain, GA

KSPEHC was called out for a customer supplied faucet install. Once on site homeowner shows tech to hall bathroom on main floor. Homeowner is wanting to have faucet replaced for this bathroom. During inspection of the existing faucet tech noticed the sink is beginning to sag from the wall and is ultimately being held up and supported by the base of the pedestal. Next tech explained that in order to make sure the new fixture investment is protected we need to make sure the pressure is properly regulated on the entire home. Tech checked pressure on bottom of water heater located in the basement. Pressure reading was 60 psi. This is within the safe operating pressure range and no actions are necessary at this time. Homeowner approved tech to install customer supplied lavatory faucet. Tech then noticed the emergency shut off valves do not stop the water. Tech provided an option to replace the valves however homeowner opted out of this service. If there is a need for stop the w

Gave estimate for diagnostic fee to diagnose what is wrong with tankless water heater. Customer stated tankless has not been in use for over a month.

Oh, toilets in the home has severely degraded flush mechanism gaskets. In the hall bathroom the old pop stop style flush mechanism would not seat right even after 5 tries; so I went ahead and put in a new flush valve with flapper on top of the tall valve in that restroom making it a complete toilet rebuild The master bath the flapper was completely concaved, allowing water to continuously escape. So we change that flapper as well. I have an estimate going over for all of the copper in the crawlspace with roughly 9 foot ceilings. None of the copper is insulated nor has heattape.

Replaced emergency stop in downstairs bathroom. Included new supply line at no extra charge.

Toilet in the basement was leaking from the base, once I pulled the toilet I found standing water in the pipe. I was able to go over to where the pumpkin was, and found that the outlet did not have any power, I moved the plug over to another outlet, and the pump kicked on instantly. Everything is functioning as it should.

On arrival installed new Pro T701 non-programmable digital display thermostat. Tested system to ensure proper operation. System is heating/cooling as it should at this time. Thank you for choosing Keep Smiling. Have a great day.

Upon arrival, customer stated he had a leak in his garage, coming from drain line. Upon further inspection I could see a big crack/gash in the pipe going back about 5 to 6 feet customer was left with an estimate for taking out a section of the cinderblock wall, and digging a tunnel under the slab to find a good section of pipe to transition to PVC pipe and come back to the garage in PVC pipe to then pick back up the kitchen drain line

Homeowner is having ignition issues with their water heater in the garage. Pilot is staying lit, but full burner is struggling to kick on. Homeowner has an appointment with her home warranty company pending. Depending on their coverage, she will let us know if she would like us to replace the water heater. Collected $39 dispatch fee

It appears the homeowners under mount kitchen sink brackets have failed and the sink has started to sag down away from the granite countertops. Every time kitchen sink is being used, small amounts of water was splashing through and soaking down into the cabinets and flooring in the kitchen. Suggested homeowner call countertop service company to come out and remount/seal kitchen sink.

Dispatch Fee

Arrived on the job and spoke with our client about what they would be needing. After seeing how much stuff was needing I took a look at everything to give them multiple options. I presented these options to our client explaining them all thoroughly. Our client was interested in having their bathroom light uninstalled, repositioning the electrical box to center over the faucet, and moved up to give room for a light up mirror that needs to be wired and installed beneath it, along with uninstalling an existing flood light, testing it to confirm it has proper power, to reinstall a new flood in its place. Couldn’t agree on a price and no work was performed.

Arrived at homeowners home. Homeowner had countertops replaced so the countertop people uninstalled the garbage disposal along with the kitchen faucet. They explained that they could not put everything back because the emergency shut off would not shut off. After inspecting work, I gave homeowner an estimate to install customer supplied faucet along with the garbage disposal, and as a courtesy, I would replace both emergency shut off so that were leaking. Homeowner declined and said that it was too much and that the countertop people would do it for free they just couldn’t because of the leak. Homeowner explained that if I could just fix the leak. Gave homeowner an estimate to replace both emergency shut off underneath kitchen faucet. Homeowner accepted. I did the work. Tested for leaks and functionality and all is well. Thank you for choosing keep smiling Plumbing electric, heating and cooling. Both the emergency shut off valves come with a one-year warranty through keep smiling Plum

Upon arrival customer claimed he had a pipe burst under his water heater. After inspecting it it was polybutylene pipe. I saw multiple repairs where the leak has happened and explained to the customer what type of pipe it was and it’s issues that it has. Fortunately the split in the pipe looked like an easy repair. I gave him a price I could do it at, he agreed and signed. I cut off around 4 inches of poly and replaced it to Pex. After making last connection, the customer turned water back on to test and no leaks were seen. Since this issue has happened before he would want an estimate to repipe the whole house because he doesn’t want it to happened again. I will be sending him an estimate through email to see if he wants to go ahead and get it done. There will be no warranty due to the type of pipe Thank you for choosing keep smiling plumbing !!!!! We do have Financing!!!!!

KSPEHC was called out for ruptured water heater. Once on site homeowner took tech to lower level of the home where the water heater was located in a hall utility room. Tech determined the inner tank was corroded and leaking through the outer shell. There is no repair that can be made therefore replacement is the only option. Tech provided options for 10 and 6yr water heater as well as financing and pay in full options. Homeowner opted to go with the financing for the standard 6 yr 50 gal gas water heater. Once installation was completed tech pressurized the system and inspected all connections made for leaks. No issues at this time

KSPEHC was called out to make multiple repairs to the plumbing system. These repairs include hose repairs shower valve repairs pressure regulator and emergency shut offs. Tech provided options to include all concerns as well as hand selected options. Tech sent all options to homeowner to be able to make a future decision.

Dispatch Fee

Cut sheet rock in garage to see where leak is coming from . Hot line on water heater is leaking behind the heater. We will repipe the water heater rather than removing it to access old cpvc pipe to make repair. Water heater repipe comes with new thermal expansion tank. We will also repipe main line coming into home with pex. We will install a new prv on pex and a new main water shut off valve. Re connect back to main line and 2 outside hose bib lines. Comes with 1 year warranty.

At today’s visit, Mrs. Phelps wanted the flood light by her garage entrance replaced as the old one was a halogen flood which was a pain to get operating when new bulbs were installed. An estimate was provided to Repalce the flood with one Mrs. Phelps supplied and she agreed. Therefore, the new flood has been installed with a box as well. The flood is only switch controlled. The installation comes with a 1 year warranty.

I arrive to the property in the customer already has a water filtration system installed in their home, which negates the need to drain of water heater. They had a water softener and a carbon tank. Upon inspection of the water heater, I was able to find that the thermal expansion tank was full of water making it defective. I replaced the thermal expansion tank at a discounted price because I was the one who installed the water heater 18 months ago. There is a one year parts and labor warranty.

Estimate for clearing main line stoppage

Diagnostic on some outlets on Friday

On arrival performed heating maintenance inspection on one 2022 model Carrier 80% gas furnace. Checked all mechanical and electrical components, technician checked one 16x25x1 media filter recently replaced by homeowner- in like new condition. Checked blower motor and blower wheel, ductwork, evaporator coil, condenser coil, inducer motor, pressure switch, gas valve and solenoid, hot surface igniter, heat exchanger, flame sensor, heat rise- 46°, voltage, amperage, and capacitance. System is heating properly at this time. Thank you for choosing Keep Smiling. Have a blessed day.

At todays visit, Mr. Prince is interested in having a new breaker box installed for one of the buildings on his property. Given the age of the home, it would require a new service to make this happen as it is original electrical from the 1940’s. An estimate was given to Mr. Prince for a new mast, meter, panel, two circuits, updated grounding, connecting the existing wiring to the new panel box which would all be permitted.

Arrived on the job and spoke with our client about what she would be needing. I wrote up a quote for having a trench dug and power ran to the first of two light at the end of her driveway atop her brick mailbox. I presented the price to our client and she requested it be sent to her email. I collected the dispatch fee and left our client with a card.

Arrived on the job and spoke with our client about what work they need performed. I wrote up a price for replacing 3 existing bulbs from recessed can lights with LED trims and replacing a standard ceiling fixture. I presented it to our client but did not move forward with any work. Our client will be collecting more quotes before moving forward with the work. Dispatch fee collected.