Norcross, GA

Attempted cabling of two toilets. One off of the main lobby and one off the hallway to the back left of the lobby. Lobby toilet was cleared and is flushing normally. Hallway toilet contains a foreign object that I was unable to clear and needs to be replaced. Left estimates for replacement as well as lid locks. Was unable to get approval for toilet replacement today. This is a billable customer.

The customer 24 inch city storm draining their backyard leaking. I talked to our service manager and he said we are not able to touch the cities property. I recommended him to call out the county to deal with their city storm drain.

Un install old copper 1/2 inch supply line to dish washer and replace it with new braided supply line. 1 year warranty on supply line

Customer has a large leak on their outside water service in between the house and the water meter. Keep smiling will dig down to access pipe to perform spot repair on the line. Repaired leaking PVC with copper fittings. 1 year warranty on parts and labor.

Job to be complete on Monday 10/14

Water heater leaking from bottom emailed quotes customer getting quotes

Arrived on the job and spoke with our client about what work they would like done. After writing up a quote to change out three fixtures and diagnose a camera doorbell I presented the positions to him. He requested them be sent over to his email then paid the dispatch fee.

Upon diagnosis found that water service line, running under concrete in basement, is leaking causing water to bubble up through floors. Gave quote to remedy issue and collected diagnostic fee. Will credit diagnostic fee back if work is performed.

Quote for generator

Arrived on the job to see what is needed for the EV Charger instillation. After writing up a price and presenting it to out client I emailed them the quote and collected the dispatch fee.

Upon arrival, customer stated the shower faucet was not turning on or off. After further inspection, I noticed the issue was the set screw was loose on the hot and cold side as well as a diverter. I tightened up the screws and it worked perfectly fine.

Electrical Diagnostic - After Diagnosing The Electrical Outage at 2054 Pinnacle Point Drive I found 2 GFCI’s that were no longer functioning, 1 Corroded Receptacle, and 1 Receptacle with improperly done connections.

Water off to the home, she claimed the diverter was onto stopping the water, I informed that the outside two stems are what controls the water, but that all 3 will need replacement. She said she did not have the money for the dispatch fee

Po#24007came out to Eda yunn logistics to reconnect a battery charger that had 2 burnt lines on it.restored power to building as well.

Mr Valentine said his toilet was leaking from the bottom of the toilet downstairs n the basement bathroom. After further inspection I noticed the water was coming from the tank to bowl bolts. They were rusted and corroded. I gave options to reset the toilet and put new tank to bowl kit or to replace toilet with brand new. Customer went with replacing the toilet due to how old it was. I remove the old toilet and checked the flange. The flange was good and intact. I removed the old wax and bolts and put new plastic bolts and new wax ring. I reset the toilet and checked for leaks. No leaks. I re sealed the bottom of the bowl with clear silicone. 1 year warranty.

KSPEHC was called out for drains backing up. On arrival tech was told a family member would be on site soon to explain the issues. When water is used upstairs it causes water in the toilets downstairs to gurgle and water leaks out from under the toilet. Downstairs shaker also has standing water in the drain. Tech was able to find an access point inside the home with limited access that a sewer machine may be able to get into. This would save the cost of having to remove the toilet in order to create access to the drainage system. There is a county clean out near the street but there is no standing water in this cleanout which means the problem is between the house and this access point. This was explained to the customer and proposal was given to gain acces to the drains inside the home and use as large sewer machine to attempt clearing the blockage. Customer then asked about having a camera inspection performed. Tech explained that the camera tech is not available and that

Full tank rebuild on Eljer toilet including emergency stop Previous bolts were completely rotten and rusted and had begun to leak. While preforming the work I vacuumed as much additional water from the floor and baseboards as possible. While preparing to begin work I went to shut the emergency stop off and water began to spray out the top of the valve. All parts of been replaced and leak check has been performed with three flushes to ensure proper function

Arrived on the job and spoke with the client about the issue. After looking it over and seeing that it won’t take me too long, I wrote up a fair price and presented it to the customer. We agreed upon the price and I moved forward with the correction. The customer was pleased and payed shortly after.

Arrived on the job and spoke with the client about the issues they were having. After looking at the fluorescent light in the basement and the 4 outlets throughout the house I wrote up a price to repair the light and diagnose the outlets. We agreed on a price and I moved forward with the work. After repairing the fixture and looking at all the outlets I wrote up a new quote for replacing the old outlets as well. The customer agreed upon the price and allowed me to replace the outlets. Once completed we talked a little while wrapping up payment. After that I packed up and headed out.

Leaking water heater and pressure reducing valve quote given

On arrival found hvac system was not leaking. The leak is coming off plumbing behind water heater which is right next to air conditioning. Called dispatch and flipped over to plumbing department. Thank you for choosing Keep Smiling. Have a great day.

Upon arrival, I removed the broken flush valve from the Kohler one piece toilet and installed the new flush valve. I turned on the water and filled the toilet and flushed multiple times to test. The toilet is now operating properly. Thank you for choosing keep smiling plumbing!

Found that the coil is leaking caused by a cracked pan from poor workmanship of the newly added coil last year. We recommend to replace the entire coil and reseal the supply plenum and charge system up. -Installed new evaporator coil. Rebuilt supply plenum up to trunk lines. Rerouted condensate drain line to accommodate new coil and cabinet. Sealed evaporator coil cabinet with tape and then mastic to ensure no air loss. Checked refrigerant charge, subcooling temperature at factory recommended 9°. Checked deltaT and have a temperature split of 20° between return air and supply air temperatures. System is cooling properly ant this time and draining evaporator condensation as it should. Thank you for choosing Keep Smiling. Have a great day.

Pull toilet in kids bathroom to retrieve item from inside trap of toilet. Install new flapper on toilet we pulled. Re install toilet back properly with new wax ring and bolts. Comes with 1 year warranty

KSPEHC was called out due to lack of water being produced at multiple fixtures. Men’s handicap toilet does not fill properly. Thuan is usually due to a bad fill valve or a failed emergency shut off or a combination of both. All faucets in men’s and women’s restroom leak water from the handle when activated. These faucets need to be repaired or replaced. Tech provided options on necessary repairs. Management gave approval for tech to replace emergency shut off valves and rebuild all restroom faucets as well as replace emergency shut off valve and replace fill valve for men’s handicap toilet. Once all repairs were completed tech pressurized building once again and verified nothing was leaking. No issues at this time