Braselton, GA

KSPEHC returned to perform task from previous estimate. Tech installed new 75 gal gas water heater in basement. When heater was unboxed tech noticed it had significant damage to it and was unable to be installed in its condition. Tech was able to make arrangements to pick up a replacement and return back to the home to continue with the replacement. Once installation was complete tech pressurized the system and inspected all connections made for leaks. No issues at this time

Replaced basement toilet to give ADA height. Replaced PRV and installed new thermal tank to ensure proper pressure. Replaced stems and seats on master tub to stop drip. Flushed heater as well.

Arrived on the job and spoke with our client about what issues they were having. After he explained the issues to me I wrote up a diagnostic fee to check the lights within the kitchen and the GFCI on the back porch. I found that the lights had full power, good connections, and no damage. I concluded that the slight flicker he’s been experiencing is due to the LED drivers within the bulbs themselves caused when a large appliance starts pulling power. The GFCI on the back porch was disconnected, but aged. So I recommended to have it changed out with a new device. Once completed out showed our client my work and he was very pleased. I collected payment and left shortly after. 1 Year Warranty.

upon arrival cuatomer claimed she had a leak coming from her attic and she thought it was a roofing issue that she got fixed but it was still leaking. after looking inside attic i saw that it was the AC condensation line leaking with a broken elbow. i told her it was an easy fix she didnt have to worry to much about, which brought her relief. i gave her a estimate to get work done and she agreed immediately. after i got signatures i went straight to work. repaired leak with 2 couplings and a new elbow. after making last connection i waited for 30 min before to make sure glue dried and to finally test. after customer turned her ac on again. i made sure there were no leaks before i left, so the painters can continue to work. comes with a 90 day warranty. Thank you for choosing Keep Smiling Plumbing !!!

Confirmed backing up in first floor guest bathroom. Camera exposed issues with slope in first fitting under toilet and at kitchen tee. Used descaler to clean drain line from toilet past kitchen branch. Customer had me install a pressure assist Kohler highline to help keep pipe belly’s clean. Also left a bottle of endure to help maintain the drain.

Quoted to install 2- hose bibs on front of house wants to talk with wife.

Power Outage - 8 GFCI’s that have entered Safety mode. 2 Heavily Grease Damaged. 2 That were damaged by water, as reported by a Manager. 1 That is severely burned, most likely from a short at the cover plate. And 1 Broken Outdoor Bubble Cover.

Customer would like to hold off on recommended work.

Arrived on the job and looked over the lighting system that was installed. I wrote up a diagnostic for looking through everything to confirm if our client could bypass the system, but did not agree upon the price. Dispatch fee for coming out to look at the job was collected.

Fred will soon be selling his home and wanted to address several issues with the plumbing system. I remedied most things that would come up on an inspection report. Most importantly, we reduced pressure and replaced a 14-year-old heater. Due to the volume of work I installed a customer supplied toilet seat at no cost.

Arrived on the job and spoke with our client about what work she would like performed. After coming up with a solution and writing up a price I presented it. Our client was fine with the quote and decided to move forward with the work. After getting the needed material I started on replacing the 15Amp Arc-fault breaker in the panel with a standard 15Amp breaker. Once completed with that I moved on to the GFCI. I found that the bathroom in question was not actually on the same circuit, so there was no need to replace the Outlet with a GFCI. I removed that from the invoice and proceeded with collecting the payment.

Upon arrival customer claimed her toilet was not working properly. I gave the property management multiple option to either repair or replace the toilet. I will be sending them a email with 2 estimates on to repair the toilet which I will be replacing the flapper and fill valve, and the second one will be to replace the toilet into a new one. I waited for 30 min to get an answer from Mr Desmond, but at the end he said that he will need 2 days for his manager to approve the quote. All I charged today was a dispatch fee. And will be waiting for them to call back!!!! Thank you for choosing keep smiling plumbing!!!!

Sewage pump not pumping was installed June 2023,pulled pump and pvc adaptor was broke,cut out and replaced adaptor and re installed pump,tested numerous times and working fine,under warranty.

We will install new customer supplied kitchen faucet. Current kitchen faucet is leaking and has low pressure. Install new customer supplied fill valve in upstairs kids bathroom toilet. Which is constantly leaking causing high water bill. Replace hot and cold stem in upstairs kids bathroom faucet. No warranty

Estimate for generator.

I arrived to the property and installed a customer supplied pop-up drain assembly. The revenue was collected on last invoice so nothing was collected today. There is no warranty due to the material being customer supplied.

I arrived to the property and the customer had two drains on his showers that he wanted snaked out, the master bathroom in the downstairs basement shower. He also needed a pop-up drain assembly in the upstairs bathroom replaced, which he wanted a custom style matches faucet which he is going to supply and have for me to return Monday. In the process of using an air snake on his shower drain in the master bathroom, the piece glued between the shower drain and the 90 was inserted to short, which allowed it to blow out when 20 psi was applied to it. At no charge to the customer Hole in the ceiling, I did a drain repair which approximately took two hours, and cleaned up all of the mess that came as a result. I will return Monday to install the customer supplied faucet Pop up drain assembly. There is a one year warranty on the drain repair, as well as a 30 day warranty on the drainage of both showers. The pressure on the customers home was at 82 psi which I informed him was higher than what

The customer declined paying the $39 dispatch fee quoted yelling at me after quoting $1200 to do a spot repair on his waterline. He told me that we should not be priced over a couple hundred dollars.

Upon arrival I was greeted by Mr. Heath. He expressed his desire for the water pressure to be increased. He had mentioned how a Keep Smiling coworker performed a job on August 7th and adjusted the pressure down after performing that work. I confirmed that the pressure was approximately 60 psi and adjusted it up to approximately 70 psi. I informed Mr. Heath about the proper range for the pressure to be a minimum of 45 psi to a maximum of 80 psi. I provided further opinion that you want to stay below 80 psi. I offered a free whole home visual inspection that Mr. Heath agreed to. I checked every room with the exception of the master bathroom. This was due to Mrs. Heath sleeping. Everything checked out fine other than one defect. The upstairs guest bathroom toilet has a bad flapper allowing water to run through. Mr. Heath already has his own replacement flapper that he’s going to attempt first to replace himself. Mr. Heath also allowed me to chemically test the water for chlorine and ha

on arrival customer stated that the recirculating pump on water heaters is leaking. We inspected the system and confirmed the leak on the recirculating pump and also tested pressure on and aged the water heaters the water heaters are 25 years old. Pressure on home is 120. Customer was made aware of the issues of high pressure and was left with estimates to remedy the situation 1 yr parts and labor warranty Water heater are missing thermal expansion, and drain ports on the t and p drain lines RECOMMEND REPLACING AGED WATER HEATERS SOONER THAN LATER

Mr. Iglesias escorted me to his kitchen and master bathroom to show me the three faucets that he wants replaced. I briefly inspected the vanities to see if the drains needed to be repaired or replaced. Everything with the drainage was healthy. He mentioned that the faucets have already been ordered and are in transit. Today’s visit is purely for the assessment and providing of a price. I generated an estimate and emailed it over to Mr. Iglesias. I offered to do a free whole home inspection. He did not want that at this time. No dispatch fee was charged for today.

on arrival customer stated that the recirculating pump on water heaters is leaking. We inspected the system and confirmed the leak on the recirculating pump and also tested pressure on and aged the water heaters the water heaters are 25 years old. Pressure on home is 120. Customer was made aware of the issues of high pressure and was left with estimates to remedy the situation

Summary is not to be emailed. Generate an estimate for running the plumbing for a desired kitchen addition in the basement, replacing two faucets in a double vanity in the upstairs bathroom, add a bar cup rince station on the kitchen countertop, replace thermal expansion tank. All other components to the plumbing appear to be fine.

Replaced mixing valve cartridge in upstairs son’s bath

Upon arrival, customer claim that her garbage disposal made a weird noise two days ago and would not drain, and that her washing machine would not drain either. She mentioned that once she heard a weird noise, she turned off the garbage disposal asap, so the food and residue the garbage disposal was chopping up stayed inside and did not drain. She then said that she ran the dishwasher a couple hours later, and had a lot of water inside. As soon as I got there, I ran water through the garbage disposal and everything drained properly. There was still water inside the dishwasher. so I took off the hose connected to the garbage disposal, aimed towards the sink and ran a cycle. Everything drained properly Nothing was wrong. I came to conclusion that whenever she heard the weird noise at the garbage disposal, once she turned it off Not everything drained properly and chunks of food just stayed in the garbage disposal not letting everything drain good. Nothing was collected today because no w