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Customer Reviews and Testimonials for Keep Smiling

We invite you to check out some firsthand accounts from our satisfied customers in Gwinnett County and beyond. We take great pride in the work we do, and there's no better way to showcase our commitment to quality and service than through the words of those we've had the pleasure to serve. Whether it's plumbing, electrical, heating, or cooling, our clients' experiences speak volumes about our dedication to going the extra mile. Take a moment to read through their stories and see why so many trust Keep Smiling with their home's essential systems.

Browse through our latest reviews and give us a call at 770-273-9090 to schedule a service!

Great service and good results. I am smiling! Byron was very helpful. Byron is very helpful everytime he visits.
Response from the owner:Hello, Thank you so much for your 5-star review! We're thrilled to hear that you are smiling after your service call. Byron truly appreciates your kind words and is always dedicated to providing the best assistance. We look forward to helping you again in the future! Sincerely, Hailey M. with Keep Smiling
I had the pleasure of working with Daniel, an electrician from Keep Smiling for the installation of an EV charger. From the first time we met, he was extremely professional and upfront about the cost of the project giving us various options. Daniel was punctual and set everything up as scheduled! He was incredibly kind and I believe he is such a great asset to the company. Will be my go to if I ever need electrical work done in the future!!
Seth was awesome Explained everything I needed to know thank you
I want to thank Seth for coming out and taking care of our system. I appreciate his professionalism as well….
I phoned Keep Smiling to do a spring service maintenance on my ac unit. They were able to get someone out to my house within a couple of hours, even though it wasn't an emergency call. The technician Byron was very friendly, thorough and honest. Keep Smiling even honored a coupon I had that had expired. I love that they send you a text with the name and pic of the technician before he arrives. Very good price for the service. I will be a lifetime customer!
Seth came out twice and fixed the air he was very professional knowledgeable, and very friendly
Arrived within 30 minutes of calling and completed work in less than 10.
Response from the owner:Thank you Roger! We appreciate the great review and feedback!
I had scheduled another company to come, but they were no-show, no call ... Rude. So, i had just seen an ad for Keep Smiling and they were able to come same day. Byron, our service tech was very nice and low and behold he discovered quickly why our A/C would work a couple hours and then shut down. We had to suck the water out several times a day ... downstairs ... not a fun trip for us old folks! We are now cool all day and we just Keep Smiling the whole day! Very pleased with Byron. He is genial as well as professional and knows his stuff!
Victor was great! Would highly recommend.
Garion Piatt was excellent. We had problems following some repairs made by a different company, which indicated they hadn’t done a thorough job. Garion took the time to listen to what was going on and what we were experiencing, and did a thorough job addressing the concerns. He not only fixed our problem, but helped us understand what had been done incorrectly in the past, which was a tremendous help. He provided photos and details that were very important and helpful.
Response from the owner:Hello, Thank you so much for your 5-star review, Patrick! We're happy to hear that Garion provided you with exceptional service. It's great to know he took the time to address your concerns and helped you understand the previous issues. We truly appreciate your feedback—your experience matters to us! If you need any more assistance, don't hesitate to reach out. Sincerely, Hailey M. with Keep Smiling
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