Customer Reviews and Testimonials for Keep Smiling
We invite you to check out some firsthand accounts from our satisfied customers in Gwinnett County and beyond. We take great pride in the work we do, and there's no better way to showcase our commitment to quality and service than through the words of those we've had the pleasure to serve. Whether it's plumbing, electrical, heating, or cooling, our clients' experiences speak volumes about our dedication to going the extra mile. Take a moment to read through their stories and see why so many trust Keep Smiling with their home's essential systems.
Browse through our latest reviews and give us a call at 770-273-9090 to schedule a service!
I am blown away by the level of customer service from this company. I truly appreciate how friendly Zac was as well as the staff down to the person that called me to let me know he was coming, and then the person that helped me update my estimate information. Their communication is absolutely amazing. I would definitely recommend their service.
Response from the owner:Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
5-Star Review for Keep Smiling Plumbing
I cannot say enough good things about my experience with Keep Smiling Plumbing! I was in a stressful situation and needed immediate help with a plumbing issue that couldn’t wait. From the moment I called, I was treated with care and urgency. Helen, the customer service rep, was an absolute gem. She worked around my packed schedule with total ease and made sure everything was coordinated perfectly.
Then came Victor F.—what a professional! His experience and knowledge were immediately evident, and he took the time to explain everything to me in a way I could understand. He was not only incredibly skilled but also kind, respectful, and full of positive energy—exactly what I needed in a moment of worry. He turned what could have been a nightmare into a smooth, reassuring experience.
Keep Smiling Plumbing truly lives up to their tagline—they went the extra mile to see me smile. And it worked! I’m beyond grateful and will absolutely be recommending them to friends and family. Thank you, Victor and Helen, for exceptional service and for restoring both my plumbing and my peace of mind!
I cannot say enough good things about my experience with Keep Smiling Plumbing! I was in a stressful situation and needed immediate help with a plumbing issue that couldn’t wait. From the moment I called, I was treated with care and urgency. Helen, the customer service rep, was an absolute gem. She worked around my packed schedule with total ease and made sure everything was coordinated perfectly.
Then came Victor F.—what a professional! His experience and knowledge were immediately evident, and he took the time to explain everything to me in a way I could understand. He was not only incredibly skilled but also kind, respectful, and full of positive energy—exactly what I needed in a moment of worry. He turned what could have been a nightmare into a smooth, reassuring experience.
Keep Smiling Plumbing truly lives up to their tagline—they went the extra mile to see me smile. And it worked! I’m beyond grateful and will absolutely be recommending them to friends and family. Thank you, Victor and Helen, for exceptional service and for restoring both my plumbing and my peace of mind!
Response from the owner:We really appreciate you taking the time to share your feedback with us and the community.
Jerod was fantastic to work with from his punctuality, professionalism, and knowledge. He took his time to explain and answer my many questions. THANK YOU SO MUCH!!
Response from the owner:We are so glad to hear that you had a good experience.
Jered was wonderful. He was quick and thorough.
Response from the owner:We thank you for sharing your positive experience. It made our day.
Excellent service. Victor arrived within the time frame and took the time to explain what needed to be done and my options. He did an excellent job and was very personable. Couldn't be happier.
Response from the owner:Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
If anyone is seeking electrical service, I would highly recommend Keep Smiling Plumbing-Electric-Heating-Cooling services! They sent us Daniel Agular and what a wonderful/professional electrician! He checked everything thoroughly and after the estimate, we decided to accept their full service. Daniel & Andrew Sanders knocked it all out within 6 hours!!! These guys were so patient and thorough. I can't say enough how happy we were with these gentlemen!
We used Keep Smiling (Plumbing-Electric-Heating-Cooling) for plumbing also and Victor Montalbano was awesome too! Keep Smiling has the best associates ever! No regrets!
We used Keep Smiling (Plumbing-Electric-Heating-Cooling) for plumbing also and Victor Montalbano was awesome too! Keep Smiling has the best associates ever! No regrets!
Response from the owner:We really appreciate you taking the time to share your feedback with us and the community.
Keep Smiling sent us Victor Montalbano and we were so pleased with him!!! He was so friendly and very professional. Victor did an excellent job fixing what we thought was a leaking tub, ended up being a leaking toilet. I would highly recommend Victor and KSPEH's services. Fair prices and GREAT services!!!
Response from the owner:Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
I have only used Keep Smiling for plumbing, but they always provide outstanding service and results. Today, Garion and Benji tackled several projects at my home. They were on time, extremely knowledgeable, and explained things in a way that was easy for me to understand. I highly recommend this company.
Response from the owner:Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Byran was very professional and nowledgable and quickly I'd the small issue.
Response from the owner:We thank you for sharing your positive experience. It made our day.
We've had Keep Smiling come out on 3 different occasions and theyve always done great work. Garion installed our new sink and garbage disposal and did a great job. His and Keep Smiling's customer service is always top notch.
Response from the owner:Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
