For over 33 years, we’ve been providing plumbing services to folks in Gwinnett with a dedication that’s gone unmatched. We are a full-service plumbing company, meaning that we do everything from water heater repair to unclogging pipes and drains to garbage disposal repair to toilet install. We do it all. So if you are in a jam and have found this page by searching something like “plumber near me” or “emergency Gwinnett Plumber”, we’ve got you covered at our family-owned and operated plumbing company called Keep Smiling Plumbing Repair Service. In our last post, we outlined our variety of plumbing services, much like we did in the above paragraph, but in greater detail. We also made note of the fact that we’ve received community recognition over the last few years in Gwinnett County (Grayson, Snellville, Norcross, Lawrenceville, Buford, and beyond). In 2015 and 2016, we were the proud winners of the Best of Gwinnett award. Today, we are going to highlight a few testimonials and reviews we’ve recently gotten on Google Reviews. With our dedication and our loyal customers’ feedback, we just might win the Best of Gwinnett award in 2017 as well! Why Reviews Matter So Much To Us But before we delve into what our customers are saying about us here at Gwinnett’s top-rated plumbing company, we’d like to take a few moments to explain why positive reviews are the lifeblood of most any service-industry business, including our own. In this modern day, people are busier than ever. It’s also true to say that people get information about products and services more often from online reviews than pretty much anywhere else than word-of-mouth. Even then, it’s up for debate. The point is that people use places like Yelp and Google Reviews to figure out what to buy and who to use. From a psychological perspective, people are much more likely to take time out of their day to leave a review if they haven’t received a service or product that meets their expectations. After all, they paid for that service, so it makes sense that they would want others to know if a local plumber, for example, isn’t up to snuff. Likewise, people are much less likely to leave a glowing review, or a positive review at all, unless they have received a service that goes above and beyond what they would normally consider. With that in mind, we treasure when our customers take the time to let us and others know how we are doing. We wanted to take the chance to let customers-turned-clients explain to our prospective customers what they love so much about our plumbing company! “They Are Professional, Courteous, Trustworthy And Affordable.” “Carl and Beverly at Keep Smiling Plumbing are the best in the business. When you call them for service or repairs you will be treated like family! They are professional, courteous, trustworthy and affordable. I wouldn’t use anyone else.” – Terie Hansen, Five Stars, Google Reviews Thank you, Terie, for taking the time to let us know how your experience was with Keep Smiling Plumbing Repair Service. Whether folks are looking for a faucet install, water heater replacement and installation, ice maker repair, or even a kitchen renovation, we’ve got you covered with affordable and experienced Gwinnett County plumbing service. Thanks again, Terie! “This Company Runs On Honesty And Integrity” “I had another plumber give me a huge estimate to remove my shower enclosure, take out the shower pan, remove the tile that holds it in and repair the pipe underneath that they said was leaking. Keep Smiling Plumbing was who I went to for a second opinion, and the first thing they told me was that they do diagnosis of the leak before removing anything. This is where my trust in them increased. They diagnosed my issue as a leaking shower enclosure. Had I gone with the first estimate, it would have cost me over 4000 dollars. This company runs on honesty and integrity. The young lady I spoke with on the phone, Adria is extremely knowledgeable and courteous. The owner Carl now has my business for life and anyone I know who is looking for a plumber will hear about this company from me. I am beyond impressed with them.” – Seth Ashbridge, Five Stars, Google Reviews Seth, this is the kind of review that reminds us why we love doing what we do. We are local plumbers who truly appreciate the community we serve. We want our customers to know that we think of them as neighbors, and it’s great to get this kind of review which exemplifies our heart and mission. Far from us to throw out a vague platitude and not back it up, Seth offers a perfect example of how that honesty and integrity can lead to you, the customer, saving hundreds or thousands of dollars. We appreciate your business, Seth, and your incredible testimonial! “Very good at what they do. Knowledge and on time.” – Diane Hundley, Local Guide, Five Stars, Google Reviews “Professional, responsive and very reasonable. Top service!” – Jamie Parker, Local Guide, Five Stars, Google Reviews Jamie and Diane, thank you for your kind words, five stars, and business. When you hear words like “professional”, “responsive”, and “on time”, you just need to share it with others who are in the market for a new plumber. At Keep Smiling Plumbing, we have simple goals. We want to take care of all of your drainage, water heating, and plumbing needs. We’ll recommend ways you can conserve water and save money, in addition to advising you if we notice any potential problems you can take care of before they end up being potentially costly problems. Give Us A Shout Today We’d love to show you why we are a top local plumber. If you’ve got a gas emergency, drain cleaning issue, or even need a quote about sewage ejection pumps, we’ve got you covered. But, as we touched on earlier, we don’t stop there. We are indoor contractors too. Need a small bathroom remodel or a kitchen renovation? Check. At the end of the day, if you are looking for a reliable plumber who has a positive reputation in the community, give us a call here at Keep Smiling Plumbing Repair Service. Our family-owned plumbing company has you covered with specials, financing services should you be in need of it, and a vast service area. Said service area includes Lawrenceville, Buford, Johns Creek, Auburn, Loganville, Stone Mountain, and as far south as Lakeview Estates. We’d love to prove why we are worthy of your business, so contact us at Keep Smiling Plumbing in Gwinnett today!